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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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127 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

5/18/15
OR 97317
1379844

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

5/14/15
TN 37221
1375316

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

5/6/15
MN 55448
1363135

Amex
Closed with explanation (Timely)

Credit card
Balance transfer fee

5/2/15
MD 21133
1357893

Discover
In progress (Timely)

Credit card
Balance transfer fee

4/22/15
MA 02148
1342743

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

4/14/15
OR 97216
1329297

Citibank
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

4/6/15
TX 75077
1318007

Barclays
Closed with explanation (Timely)

Credit card
Balance transfer fee

3/25/15
IA 50265
1301679

Commerce Bank
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

3/23/15
AZ 86326
1295755

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

3/8/15
NJ 08083
1272894

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

3/2/15
FL 33331
1262993

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

3/2/15
KS 67401
1264520

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

2/26/15
MA 01201
1259021

RBS Citizens
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

2/23/15
CA 90640
1253576

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

2/18/15
SC 29485
1246397

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

2/17/15
OH 45504
1241980

Discover
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

2/17/15
TX 77479
1242145

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

2/7/15
NY 10010
1229963

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

1/22/15
CA 90036
1204906

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

1/7/15
NJ 08701
1184416

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

1/6/15
CO 80111
1183765

KeyBank NA
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

12/26/14
NY 10977
1171263

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

12/24/14
MA 02135
1169640

Santander Bank US
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

12/17/14
NV
1161156

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

12/5/14
OH 44131
1145936

RBS Citizens
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

12/1/14
CA 91364
1138491

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

11/26/14
OH 45218
1133732

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

11/25/14
CA 92656
1131719

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

11/12/14
WA 98125
1112631

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

11/11/14
SC 29464
1111445

Wells Fargo
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

11/11/14
NY 11229
1112065

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

11/7/14
IL 60543
1107210

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/29/14
CA 95747
1092399

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/29/14
CA 95843
1092457

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/27/14
NJ 07733
1087154

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Credit card
Balance transfer fee

10/16/14
CA 94952
1073290

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/4/14

1058303

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

9/15/14
NY 14534
1028315

JPMorgan Chase
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

8/26/14
FL 32209
1001943

Discover
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

8/16/14
MD 20904
987672

Capital One
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

8/12/14
PA 19107
979552

TD Bank
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

7/29/14
RI 02921
958314

Amex
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

7/28/14
PA 15239
957245

First National Bank of Omaha
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

7/24/14
AL 36201
951645

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Balance transfer fee

7/14/14
MN 56601
935096

Barclays
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

7/9/14
MO 64085
928768

USAA Savings
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

5/29/14
GA 31701
873843

Bank of America
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

5/23/14
SC 29644
866986

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

4/1/14
NV 89121
788877

Discover
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

3/19/14
VA 24503
765474

HSBC
Closed with explanation (Timely)

Credit card
Balance transfer fee

3/4/14
NJ 08884
742046

TD Bank
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

2/24/14
MN 55073
728406

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

2/4/14
TN 37128
699120

GE Capital Retail
Closed with explanation (Timely)

Credit card
Balance transfer fee

1/29/14
CA 94904
692020

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer fee

1/27/14
NJ 07307
687533

Capital One
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

1/15/14
NH 03842
670308

Capital One
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

1/1/14
NY 11222
651281

Bank of America
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

12/29/13
TX 75075
648437

RBS Citizens
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

12/16/13
PA 19363
635907

Bank of America
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

12/14/13
SC 29710
634100

First National Bank of Omaha
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

12/3/13
FL 32738
619823

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Balance transfer fee

11/26/13
CO 80027
613404

Wells Fargo
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

10/8/13
AZ 85234
555108

Wells Fargo
Closed with monetary relief (Not Timely)

Credit card
Balance transfer fee

8/25/13
VA 23832
503823

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

8/7/13
IL 60089
495112

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Balance transfer fee

8/3/13
CA 84709
473642

Bank of America
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

7/31/13
CA 91356
470488

Discover
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

6/29/13
CA 94602
446432

RBS Citizens
Closed with explanation (Timely)

Credit card
Balance transfer fee

6/5/13
OK 74577
425878

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Balance transfer fee

5/26/13
NY 12550
416723

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

5/20/13
DC 20002
410888

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer fee

5/14/13
FL 32803
406497

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

5/13/13
FL 33903
406221

Amex
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

3/7/13
OH 44471
345074

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

3/7/13
MS 39152
345708

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Balance transfer fee

3/6/13
CA 94546
344238

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

2/25/13
GA 30094
332422

Wells Fargo
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

1/30/13
TN 37205
274796

Capital One
Closed with explanation (Timely)

Credit card
Balance transfer fee

1/30/13
OR 97540
281042

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

1/30/13
MD 21239
281771

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

12/19/12
NY 11223
212959

Astoria Bank
Closed with explanation (Not Timely, Disputed)

Credit card
Balance transfer fee

12/1/12
MA 02139
201802

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

11/8/12
CA 93510
187632

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/30/12
NY 11226
181435

Bank of America
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/29/12
VA 23228
179511

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

10/4/12
CA 94541
166092

Wells Fargo
Closed with explanation (Timely)

Credit card
Balance transfer fee

9/30/12
AZ 85396
161676

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer fee

9/30/12
AZ 85250
164027

First National Bank of Omaha
Closed (Timely, Disputed)

Credit card
Balance transfer fee

9/20/12
NY 11971
156686

Citibank
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

9/19/12
FL 32837
156535

Capital One
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

9/7/12
TN 38119
148784

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer fee

8/20/12
WA 98006
138409

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

8/16/12
CT 06790
136544

Citibank
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

8/15/12
CA 90069
136305

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

8/8/12
NJ 08701
132701

First National Bank of Omaha
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

8/7/12
TX 75244
131784

Capital One
Closed with explanation (Timely)

Credit card
Balance transfer fee

7/26/12
CA 91302
125327

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer fee

6/29/12
NY 14080
110398

Capital One
Closed (Timely)

Credit card
Balance transfer fee

6/1/12
FL 34743
91227

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Balance transfer fee

5/29/12
FL 32765
88320

Discover
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

5/21/12
NY 11106
86189

Citibank
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

5/15/12
CA 91706
79382

Citibank
Closed with relief (Timely)

Credit card
Balance transfer fee

5/7/12
AZ 85028
72907

Wells Fargo
Closed without relief (Timely, Disputed)

Credit card
Balance transfer fee

5/4/12
FL 34110
71427

Barclays
Closed with non-monetary relief (Timely, Disputed)

Credit card
Balance transfer fee

5/3/12
WI 55401
70312

Associated Bank
Closed with relief (Timely)

Credit card
Balance transfer fee

4/27/12
PA 19046
66507

RBS Citizens
Closed without relief (Timely)

Credit card
Balance transfer fee

4/20/12
VA 24401
61808

JPMorgan Chase
Closed with relief (Timely)

Credit card
Balance transfer fee

4/5/12
NM 88005
39519

Wells Fargo
Closed without relief (Timely)

Credit card
Balance transfer fee

4/2/12
VA 23116
43331

Citibank
Closed without relief (Timely)

Credit card
Balance transfer fee

3/26/12
OH 43082
40964

JPMorgan Chase
Closed with relief (Timely)

Credit card
Balance transfer fee

3/23/12
NY 11217
40286

Citibank
Closed with relief (Not Timely, Disputed)

Credit card
Balance transfer fee

3/21/12
MD 21209
37695

M&T Bank
Closed with relief (Timely)

Credit card
Balance transfer fee

3/6/12
NY 11715
30904

Barclays
Closed with relief (Timely)

Credit card
Balance transfer fee

2/23/12
GA 30152
26109

Wells Fargo
Closed with relief (Timely, Disputed)

Credit card
Balance transfer fee

2/21/12
DE 19701
22813

Discover
Closed with relief (Timely)

Credit card
Balance transfer fee

2/13/12
DE 19701
22816

Citibank
Closed with relief (Timely)

Credit card
Balance transfer fee

2/10/12
MA 02130
22295

Barclays
Closed with relief (Timely)

Credit card
Balance transfer fee

2/9/12
NY 10075
22106

Bank of America
Closed with relief (Timely)

Credit card
Balance transfer fee

1/31/12
OH 43920
18849

Bank of America
Closed without relief (Timely)

Credit card
Balance transfer fee

1/18/12
CA 90713
14911

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Balance transfer fee

1/8/12
NM 87111
11461

JPMorgan Chase
Closed without relief (Timely)

Credit card
Balance transfer fee

1/8/12
NJ 07302
11471

JPMorgan Chase
Closed without relief (Timely)

Credit card
Balance transfer fee

12/24/11
MA 02332
7899

Bank of America
Closed without relief (Timely)

Credit card
Balance transfer fee

12/12/11
IN 47404
5185

JPMorgan Chase
Closed with relief (Timely)

Credit card
Balance transfer fee

12/9/11
CA 94574
5000

Barclays
Closed with relief (Timely)

Credit card
Balance transfer fee

12/5/11
CA 96007
2810

Bank of America
Closed without relief (Timely)

Credit card
Balance transfer fee

12/2/11
GA 30068
2441

Citibank
Closed with relief (Timely)

Credit card
Balance transfer fee

127 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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