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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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157 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/13/15
AZ 85022
1466684

Capital One
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

6/10/15
PA 18966
1414993

Wells Fargo
Closed with explanation (Timely)

Credit card
Cash advance

6/5/15
NY 11367
1409200

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

6/2/15
CA 92128
1403859

Capital One
In progress (Timely)

Credit card
Cash advance

5/28/15
GA 30241
1395228

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

5/28/15
NC 28277
1395537

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

5/19/15
IL 60471
1384297

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

5/11/15
MA 02492
1369326

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

4/29/15
AZ 85042
1352992

Wells Fargo
Closed with explanation (Timely)

Credit card
Cash advance

4/23/15
CA 90803
1345219

Capital One
In progress (Timely)

Credit card
Cash advance

3/4/15
IL 60643
1268679

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Cash advance

2/23/15
OH 43023
1251551

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

2/13/15
AL 36617
1240449

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

2/7/15
CA 92626
1230238

Bank of America
Closed with monetary relief (Timely)

Credit card
Cash advance

2/3/15
VA 20176
1221597

Wells Fargo
Closed with explanation (Timely)

Credit card
Cash advance

12/30/14
NC 27332
1175180

Navy FCU
Closed with explanation (Timely)

Credit card
Cash advance

12/29/14
PA 17013
1174479

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

12/19/14
TX 75204
1164702

Wells Fargo
Closed with explanation (Timely)

Credit card
Cash advance

11/17/14
GA 30144
1119160

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

11/12/14
PA 18901
1115697

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

11/5/14
MA 01950
1102482

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Cash advance

10/28/14
WA 98597
1087561

Discover
Closed with monetary relief (Timely)

Credit card
Cash advance

10/21/14
IL 60428
1080237

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

10/14/14
CA 91344
1069540

Citibank
Closed with explanation (Not Timely)

Credit card
Cash advance

10/7/14
NJ 07024
1061939

Banco Popular North America
Closed with monetary relief (Not Timely)

Credit card
Cash advance

9/25/14
VA 20112
1044325

Capital One
Closed with explanation (Not Timely)

Credit card
Cash advance

9/22/14
MN 56258
1040531

Discover
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

9/15/14
ME 04102
1028275

JPMorgan Chase
Closed with monetary relief (Not Timely)

Credit card
Cash advance

8/21/14
NJ 07931
994245

TD Bank
Closed with monetary relief (Not Timely)

Credit card
Cash advance

8/17/14
FL 33681
987798

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

8/8/14
PA 19144
975004

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Cash advance

8/7/14
FL 33825
972718

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

8/7/14
TX 76244
974310

Bank of America
Closed with explanation (Not Timely)

Credit card
Cash advance

8/1/14
CA 92843
965807

Bank of America
Closed with monetary relief (Not Timely)

Credit card
Cash advance

7/22/14
FL 33950
948679

Wells Fargo
Closed with monetary relief (Not Timely)

Credit card
Cash advance

7/21/14
PA 18818
946772

U.S. Bancorp
Closed with explanation (Not Timely)

Credit card
Cash advance

7/10/14
PA 19605
931836

Capital One
Closed with monetary relief (Not Timely)

Credit card
Cash advance

7/2/14
FL 33008
921527

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

7/1/14
NM 87144
919169

Amex
Closed with monetary relief (Not Timely)

Credit card
Cash advance

6/26/14
FL 33614
912352

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Cash advance

6/12/14
KY 40223
892451

Capital One
Closed with explanation (Not Timely)

Credit card
Cash advance

6/11/14

890180

Comerica
Closed with explanation (Not Timely)

Credit card
Cash advance

6/11/14
FL 33415
890568

Discover
Closed with explanation (Not Timely)

Credit card
Cash advance

6/3/14
CA 90066
879319

Amex
Closed with monetary relief (Not Timely)

Credit card
Cash advance

5/27/14
IL 60504
868759

Capital One
Closed with explanation (Not Timely)

Credit card
Cash advance

5/20/14
CA 93710
860989

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

4/30/14
NJ 08512
832617

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Cash advance

4/30/14
LA 70360
833138

Discover
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

4/29/14
MA 02461
831595

Capital One
Closed with explanation (Not Timely)

Credit card
Cash advance

4/14/14
CA 92277
808878

Enova International, Inc.
Closed with explanation (Not Timely)

Credit card
Cash advance

4/7/14
CA 90013
797397

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Cash advance

3/18/14
PA 17601
763740

GE Capital Retail
Closed with explanation (Timely)

Credit card
Cash advance

3/15/14
TX 76548
760412

USAA Savings
Closed with explanation (Timely)

Credit card
Cash advance

2/26/14
NC 28352
733641

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

2/24/14
MT 59520
728051

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

1/20/14
NV
676457

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

1/8/14
TX 78504
659192

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

1/5/14
NY 12144
655639

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Cash advance

12/25/13

645368

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

12/13/13
MN 55117
633456

Citibank
Closed with monetary relief (Not Timely, Disputed)

Credit card
Cash advance

11/22/13
NY 13160
608588

JPMorgan Chase
Closed with monetary relief (Not Timely, Disputed)

Credit card
Cash advance

11/22/13
NJ 08854
609198

Bank of America
Closed with explanation (Not Timely)

Credit card
Cash advance

11/1/13
MI 48088
581288

Capital One
Closed with explanation (Not Timely)

Credit card
Cash advance

10/8/13
TN 38126
555295

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Cash advance

10/7/13
WA 98045
554002

Bank of America
Closed with monetary relief (Not Timely)

Credit card
Cash advance

10/2/13
OH 45696
550546

Comerica
Closed with explanation (Not Timely)

Credit card
Cash advance

9/19/13
CA 91604
533850

Capital One
Closed with monetary relief (Not Timely)

Credit card
Cash advance

9/16/13
CA 91730
528877

Citibank
Closed with monetary relief (Not Timely)

Credit card
Cash advance

9/6/13
CO 80470
518494

Bank of America
Closed with explanation (Not Timely)

Credit card
Cash advance

9/5/13
LA 70005
515814

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Cash advance

8/29/13
GA 30087
509664

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

8/26/13
VA 24060
504274

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

8/14/13
TX 75081
489841

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

8/6/13
VA 23233
482835

Amex
Closed with explanation (Not Timely)

Credit card
Cash advance

7/31/13
CA 94533
474002

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance

7/29/13
IL 60010
469055

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Cash advance

7/29/13
IL 60010
469056

Capital One
Closed with monetary relief (Not Timely)

Credit card
Cash advance

7/25/13
CA 90302
466542

JPMorgan Chase
Closed (Not Timely)

Credit card
Cash advance

7/1/13
GA 30135
447868

Quicken Loans
Closed with explanation (Timely)

Credit card
Cash advance

6/19/13
OH 43938
436560

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

6/5/13
FL 34953
425509

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

5/13/13
NY 11239
406212

Citibank
Closed with explanation (Timely)

Credit card
Cash advance

5/13/13
TX 77082
407310

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

5/7/13
NY 11788
400835

GE Capital Retail
Closed with explanation (Timely)

Credit card
Cash advance

5/1/13
NY 11788
396504

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

4/9/13
NJ 07032
377294

Discover
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

4/9/13
OR 97055
377465

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

4/7/13
IL 60035
376046

Citibank
Closed with explanation (Timely)

Credit card
Cash advance

4/5/13
AZ 85747
374757

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

3/22/13
CA 95031
362865

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Cash advance

3/15/13
MA 02554
357184

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

3/8/13
OH 44118
347137

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

3/7/13
CA 92570
344381

Wells Fargo
Closed with explanation (Timely)

Credit card
Cash advance

3/6/13
OH 45322
343061

Amex
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

3/6/13
CA 94566
343950

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

2/21/13
FL 33134
325458

Capital One
Closed with monetary relief (Timely)

Credit card
Cash advance

2/19/13
IA 50315
321447

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

2/11/13
MA 01860
313522

Discover
Closed with monetary relief (Timely, Disputed)

Credit card
Cash advance

2/6/13
TN 37080
291481

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

1/29/13
AZ 85259
272781

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Credit card
Cash advance

12/12/12
NJ 07826
209269

Amex
Closed with monetary relief (Timely)

Credit card
Cash advance

12/9/12
OH 45177
206155

Discover
Closed with explanation (Timely)

Credit card
Cash advance

12/5/12
CA 92363
204337

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Cash advance

12/5/12
TX 75244
204357

Discover
Closed with explanation (Timely)

Credit card
Cash advance

11/25/12
IN 47710
196739

Citibank
Closed with explanation (Timely)

Credit card
Cash advance

11/23/12
MA 02130
196497

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Cash advance

11/8/12
CT 06040
187636

Amex
Closed with explanation (Timely)

Credit card
Cash advance

11/6/12
NY 11758
185239

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

10/31/12
MO 65707
182235

Capital One
Closed with non-monetary relief (Timely, Disputed)

Credit card
Cash advance

10/31/12
TN 37422
182491

Amex
Closed with explanation (Timely)

Credit card
Cash advance

10/22/12
NY 13215
175900

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Cash advance

10/15/12
FL 32962
171456

Bank of America
Closed with explanation (Not Timely)

Credit card
Cash advance

10/12/12
NC 28352
170955

Citibank
Closed with explanation (Timely)

Credit card
Cash advance

10/12/12
00727
171818

TD Bank
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

10/11/12
GA 30062
169693

SunTrust Bank
Closed with explanation (Timely)

Credit card
Cash advance

10/10/12
NY 10011
169054

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

10/2/12
FL 33025
164666

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

10/1/12
GA 30528
164368

SunTrust Bank
Closed with monetary relief (Timely)

Credit card
Cash advance

10/1/12
TX 78753
164433

Discover
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

9/27/12
NY 11431
161142

Citibank
Closed with non-monetary relief (Timely)

Credit card
Cash advance

9/24/12
NY 12076
158455

Capital One
Closed with monetary relief (Timely)

Credit card
Cash advance

9/15/12
FL 34243
153477

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Credit card
Cash advance

9/13/12
NC 27834
152381

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Cash advance

9/7/12
CA 94954
148625

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

8/28/12
UT 84110
143284

Discover
Closed with monetary relief (Timely)

Credit card
Cash advance

8/23/12
AL 35661
140889

Amex
Closed with monetary relief (Timely)

Credit card
Cash advance

8/21/12
FL 33186
139396

Citibank
Closed with monetary relief (Timely)

Credit card
Cash advance

8/10/12
MI 49017
133391

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

8/8/12
VA 24219
132702

Discover
Closed with monetary relief (Timely)

Credit card
Cash advance

8/6/12
IL 60640
130790

Wells Fargo
Closed with non-monetary relief (Timely, Disputed)

Credit card
Cash advance

7/19/12
NV 89119
120836

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

7/10/12
RI 02837
115212

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

7/3/12
NC 28139
112018

USAA Savings
Closed with explanation (Timely)

Credit card
Cash advance

6/28/12
DE 19701
109875

Bank of America
Closed with monetary relief (Timely)

Credit card
Cash advance

6/26/12
NM 87506
108581

Citibank
Closed with monetary relief (Timely)

Credit card
Cash advance

6/20/12
CA 94536
104886

Citibank
Closed with explanation (Timely)

Credit card
Cash advance

6/18/12
IL 60626
103564

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

6/11/12
CA 94551
99395

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Cash advance

5/17/12
CA 91360
82965

Capital One
Closed with explanation (Timely)

Credit card
Cash advance

5/9/12
CA 90008
74434

Capital One
Closed without relief (Timely)

Credit card
Cash advance

5/3/12
IL 60632
72977

Comerica
Closed with monetary relief (Timely)

Credit card
Cash advance

5/2/12
CA 95118
69392

Citibank
Closed with relief (Timely)

Credit card
Cash advance

4/19/12
MI 55411
61553

Wells Fargo
Closed with relief (Timely)

Credit card
Cash advance

4/17/12
IL 60606
59909

JPMorgan Chase
Closed with relief (Timely)

Credit card
Cash advance

2/15/12
NY 11225
23622

Capital One
Closed without relief (Timely)

Credit card
Cash advance

2/9/12
NY 11581
22054

Discover
Closed with relief (Timely)

Credit card
Cash advance

2/8/12
NC 28273
21646

Wells Fargo
Closed without relief (Timely)

Credit card
Cash advance

2/2/12
ME 04572
19951

Citibank
Closed without relief (Timely)

Credit card
Cash advance

1/30/12
OH 43228
19289

Fifth Third Bank
Closed with relief (Timely)

Credit card
Cash advance

1/24/12
AL 35816
16613

Citibank
Closed without relief (Timely)

Credit card
Cash advance

1/23/12
TX 78404
15855

USAA Savings
Closed without relief (Timely, Disputed)

Credit card
Cash advance

1/17/12
NY 10509
14369

JPMorgan Chase
Closed with relief (Not Timely, Disputed)

Credit card
Cash advance

1/17/12
NY 10310
14730

Discover
Closed without relief (Timely, Disputed)

Credit card
Cash advance

1/13/12
CT 06878
13448

Bank of America
Closed with relief (Timely, Disputed)

Credit card
Cash advance

1/9/12
FL 32223
11900

Capital One
Closed without relief (Timely, Disputed)

Credit card
Cash advance

12/14/11
VA 23501
5574

JPMorgan Chase
Closed with relief (Timely)

Credit card
Cash advance

11/30/11
UT 84523
2036

Wells Fargo
Closed without relief (Timely)

Credit card
Cash advance

157 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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