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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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117 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/16/15
IL 62249
1423190

Cottonwood Financial Ltd.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

6/1/15
TN 38134
1400033

ACE Cash Express Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

5/28/15
CA 90019
1396804

Wheels Financial Group, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Title loan)
Charged bank acct wrong day or amt

5/26/15
TX 76001
1392252

Delbert Services
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

5/17/15
NV 89129
1379524

Enova International, Inc.
In progress (Timely)

Payday loan
Charged bank acct wrong day or amt

5/16/15
TX 75206
1379307

Advance America, Cash Advance Centers, Inc.
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

5/7/15
DC 20002
1365647

Red Rock Tribal Lending
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

5/7/15
TX 76903
1366721

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

5/4/15
CA 92119
1360484

Enova International, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

4/15/15
VA 22311
1330646

Advance America, Cash Advance Centers, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

4/15/15
OR 97293
1331417

Wells Fargo
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

4/7/15
CA 92376
1320724

QC Holdings, Inc.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

3/19/15
MD 21784
1291790

U.S. Bancorp
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

3/16/15
NJ 08021
1284983

ACE Cash Express Inc.
Closed (Timely)

Payday loan
Charged bank acct wrong day or amt

3/3/15
KY 40214
1264932

CMM, LLC
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

3/3/15
GA 31763
1266630

GVA Holdings, LLC
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

3/2/15
KY 40206
1266171

Cash Express, LLC
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/26/15
LA 70127
1259390

LDF Holdings, LLC
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

2/24/15
MI 49507
1254945

CNG Financial Corporation
Closed with explanation (Not Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/17/15
WI 53083
1242461

PLS GROUP, INC
Closed with non-monetary relief (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/17/15
CA 91505
1243523

ACE Cash Express Inc.
Closed (Timely)

Payday loan
Charged bank acct wrong day or amt

2/13/15
NV 89131
1239203

EZCORP, Inc.
Closed (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/12/15
TX 75080
1239362

ACE Cash Express Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

2/9/15
NV 89115
1230793

ACE Cash Express Inc.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/9/15
KY 40206
1234525

ACE Cash Express Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

2/8/15
ID 83501
1230626

Enova International, Inc.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/7/15
TX 75241
1230179

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

2/6/15
IL 60629
1229150

AmeriCash Holding LLC
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

2/4/15
GA 30034
1224948

ACE Cash Express Inc.
Closed (Timely)

Payday loan
Charged bank acct wrong day or amt

2/3/15
SC 29649
1224072

Main Street Personal Finance
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

1/30/15
GA 30038
1218053

Ballybunion Enterprises, Inc
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

1/22/15
IA 52317
1205838

Delbert Services
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

1/21/15
OH 45601
1200984

ZOA, LLC
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

1/3/15
CA 95610
1179746

Checksmart Financial Company
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

12/26/14
OH 44512
1171880

ACE Cash Express Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

12/23/14
NJ 08022
1169162

Zarvad III S.A.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

12/16/14
VA 23831
1159005

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

12/15/14
CA 95758
1157239

Checksmart Financial Company
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

12/15/14
CA 90019
1157512

Wheels Financial Group, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Pawn loan)
Charged bank acct wrong day or amt

12/10/14
SC 29301
1151551

Triton Management Group, Inc
Closed with monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

11/30/14
OK 74729
1136533

Enova International, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

11/19/14
CA 90046
1123359

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Pawn loan)
Charged bank acct wrong day or amt

11/19/14
CA 95367
1123439

ACE Cash Express Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

11/18/14
TX 78735
1121353

Hewitt-Capital
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

11/13/14
CA 90802
1114264

CashCall, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

11/13/14
AR 72364
1116452

Direct Financial Solutions LLC
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

10/21/14
SD 57330
1079824

Enova International, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

10/20/14
MO 65203
1077666

Direct Financial Solutions LLC
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

10/18/14
PA 15003
1076868

Mobiloans, LLC
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

10/16/14
MO 64079
1074995

Speedy Cash Holdings
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

10/15/14
TN 38008
1071997

Speedy Cash Holdings
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

10/14/14
CA 91205
1070267

Mobiloans, LLC
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

10/1/14
LA 70726
1054676

Red Rock Tribal Lending
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/29/14
ME 04106
1050768

Enova International, Inc.
Closed (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

9/23/14
TN 37087
1041644

Cash Express, LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/23/14
SD 57754
1042350

Cottonwood Financial Ltd.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/20/14
LA 70427
1037891

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/11/14
NM 87410
1025344

Fifth Third Bank
Closed with non-monetary relief (Not Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

9/10/14
GA 30066
1022141

GVA Holdings, LLC
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/10/14
FL 33004
1022783

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/8/14
AL 35210
1019407

Direct Financial Solutions LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/3/14
CA 93906
1013074

Wells Fargo
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

9/2/14
TX 78640
1010701

National Credit Adjusters, LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/27/14
TX 75063
1004744

ACE Cash Express Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/26/14
CA 95403
1001304

Community Choice Financial, Inc.
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/26/14
SC 29108
1001455

Direct Financial Solutions LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/19/14
PA 19129
991297

GVA Holdings, LLC
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/11/14
WI 53203
977579

Check into Cash, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/11/14
NJ 07762
978220

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/7/14
TX 77598
973444

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/4/14
CA 94804
966299

Risecredit, LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/30/14
HI 96813
961414

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/29/14
CA 95834
958225

Direct Financial Solutions LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/29/14

958267

DFC Global Corp
Closed (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/28/14
CA 92539
956007

Eisenburg,Whitman and Associates
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/28/14
GA 31620
956341

GVA Holdings, LLC
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/23/14
GA 31210
949812

CashCall, Inc.
Closed with explanation (Not Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

7/21/14
CA 91360
945417

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/12/14
TX 75070
934509

ACE Cash Express Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/11/14
TX 76120
932887

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/11/14
UT 84047
934033

FASTBUCKS HOLDING CORPORATION
Closed with explanation (Not Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

7/11/14
UT 84107
934456

Financial Asset Management, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/7/14
IN 47933
926061

CNG Financial Corporation
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/3/14
CA 92584
923205

CashCall, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/2/14
LA 70812
920238

Zarvad III S.A.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

6/4/14
CA 92008
880116

U.S. Bancorp
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

6/3/14
CO 81501
878821

U.S. Bancorp
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

6/2/14
MD 20904
876598

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

5/27/14
CA 94510
868902

CashCall, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

5/23/14
TX 75380
866083

Wells Fargo
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

5/12/14
ID 83703
847607

Advance America, Cash Advance Centers, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

5/7/14
LA 70065
841932

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

5/2/14
UT 84044
836428

GE Capital Retail
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

4/17/14
DE 19701
813559

National Financial LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

3/18/14
TX 77082
768476

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

3/18/14
TX 77082
768487

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

2/27/14
TN 38018
737093

Regions
Closed with non-monetary relief (Timely)

Payday loan
Charged bank acct wrong day or amt

2/26/14
LA 70058
732881

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

2/25/14
CA 95018
731058

Speedy Cash Holdings
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

2/19/14
MI 49285
720275

Delbert Services
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

1/28/14
NV
689957

Northway Broker Ltd.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

1/24/14
PA 16601
684949

CashCall, Inc.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

1/24/14
NY 10952
685375

CashCall, Inc.
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

1/23/14
NY 10027
682886

Mobiloans, LLC
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

1/22/14
LA 70058
678861

Enova International, Inc.
Closed with explanation (Timely, Disputed)

Payday loan
Charged bank acct wrong day or amt

1/20/14
TX 75043
676436

CNG Financial Corporation
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

1/17/14
MI 48240
675936

Checksmart Financial Company
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

12/30/13
VA 24017
650339

Mobiloans, LLC
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

12/17/13
IL 60607
636829

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

12/14/13
VA 20187
633984

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

12/10/13
IL 60098
629360

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged bank acct wrong day or amt

12/2/13
OR 97301
617375

ACE Cash Express Inc.
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

11/28/13
TX 78209
615835

Direct Financial Solutions LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

11/19/13
NV 89147
602843

Check City Partnership, LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

11/8/13
TX 79544
591787

Speedy Cash Holdings
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

11/8/13
MN 55430
592537

Mobiloans, LLC
Untimely response (Not Timely)

Payday loan
Charged bank acct wrong day or amt

11/7/13
NV
589559

Check City Partnership, LLC
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

117 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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