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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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94 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/4/15
WA 98007
1406717

Fifth Third Bank
Closed with monetary relief (Timely)

Credit card
Convenience checks

5/20/15
AL 35603
1385330

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

5/15/15
GA 30189
1377479

Barclays
Closed with monetary relief (Timely)

Credit card
Convenience checks

4/20/15
NY 11234
1337193

Bank of America
Closed with explanation (Timely)

Credit card
Convenience checks

4/6/15
MN 55405
1317743

Commerce Bank
Closed with monetary relief (Timely)

Credit card
Convenience checks

3/26/15
PA 19056
1303124

Barclays
Closed with non-monetary relief (Timely)

Credit card
Convenience checks

2/20/15
TX 76273
1248684

Discover
Closed with explanation (Timely)

Credit card
Convenience checks

2/17/15
MA 01951
1242924

Barclays
Closed with explanation (Timely)

Credit card
Convenience checks

2/15/15
AR 72762
1241379

Discover
Closed with explanation (Timely)

Credit card
Convenience checks

2/10/15
OR 97230
1233774

Capital One
Closed with explanation (Timely)

Credit card
Convenience checks

2/9/15
TX 77094
1233062

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

1/21/15
NJ 07621
1202901

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

1/21/15
OH 43240
1203537

Discover
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

1/14/15
AK 99901
1192772

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

1/9/15
GA 30157
1188380

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

1/8/15
FL 33129
1186087

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Convenience checks

1/6/15
CA 95822
1182725

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

12/18/14
AZ 85282
1162494

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Convenience checks

11/19/14
NJ 08088
1125793

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

10/11/14
AL 35022
1068136

Navy FCU
Closed with explanation (Not Timely)

Credit card
Convenience checks

10/10/14
IN 47901
1067624

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

9/25/14
FL 34293
1045342

First National Bank of Omaha
Closed with explanation (Not Timely)

Credit card
Convenience checks

9/23/14
TX 77379
1040364

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Convenience checks

9/4/14
MN 55343
1014854

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

8/22/14
MI 48329
997354

Barclays
Closed with monetary relief (Not Timely)

Credit card
Convenience checks

8/8/14

974925

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

7/28/14
WV 25443
956767

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

6/24/14
NJ 08619
909160

Capital One
Closed with explanation (Not Timely)

Credit card
Convenience checks

6/13/14
CA 92058
894234

Discover
Closed with non-monetary relief (Not Timely)

Credit card
Convenience checks

6/12/14
VA 22314
892280

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Convenience checks

5/9/14
NH 03032
845627

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

4/28/14
TX 78249
829484

Citibank
Closed with monetary relief (Not Timely)

Credit card
Convenience checks

4/22/14
TX 76502
819403

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Convenience checks

4/22/14
CA 92545
819455

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

4/15/14
MI 48187
810912

RBS Citizens
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

4/10/14
TX 75215
804520

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Convenience checks

3/28/14
MI 48321
782844

USAA Savings
Closed with monetary relief (Timely)

Credit card
Convenience checks

3/21/14
NC 28468
771790

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Convenience checks

2/11/14
NJ 07031
708416

Discover
Closed with monetary relief (Timely)

Credit card
Convenience checks

1/24/14
CA 92555
684827

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

1/23/14
IL 60605
682881

Bank of America
Closed with monetary relief (Timely)

Credit card
Convenience checks

1/23/14
NY 11364
682965

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

11/29/13
MI 48094
616049

Barclays
Closed with explanation (Not Timely)

Credit card
Convenience checks

11/27/13
OH 44136
615257

Citibank
Closed with explanation (Not Timely)

Credit card
Convenience checks

11/5/13
PA 19007
585620

TD Bank
Closed with non-monetary relief (Not Timely)

Credit card
Convenience checks

9/28/13
CA 91402
546559

Capital One
Closed with monetary relief (Not Timely)

Credit card
Convenience checks

9/15/13
OH 44087
526495

PNC Bank
Closed with monetary relief (Not Timely)

Credit card
Convenience checks

8/31/13
FL 32708
510019

Bank of America
Closed with explanation (Timely)

Credit card
Convenience checks

8/20/13
PA 16827
497778

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Credit card
Convenience checks

8/13/13
MA 01720
492036

Bank of America
Closed with explanation (Timely)

Credit card
Convenience checks

8/12/13
NY 11743
487551

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Credit card
Convenience checks

7/26/13
NH 03470
467317

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

7/20/13
NY 10010
480042

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Convenience checks

7/18/13
CA 94117
460857

Bank of America
Closed with explanation (Not Timely)

Credit card
Convenience checks

7/1/13
AL 35228
446777

Regions
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

6/7/13
NE 69153
426845

Bank of America
Closed with explanation (Timely)

Credit card
Convenience checks

4/30/13
MS 38858
395620

Bank of America
Closed with explanation (Timely)

Credit card
Convenience checks

1/31/13
IL 62010
279778

Barclays
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

12/29/12
TX 76182
218934

Capital One
Closed with explanation (Timely)

Credit card
Convenience checks

12/10/12
IL 60526
205625

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

12/10/12
CA 94086
206673

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Convenience checks

11/30/12
IL 60526
200916

Citibank
Closed with explanation (Timely)

Credit card
Convenience checks

10/15/12
CA 92020
171486

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

10/15/12
IL 60560
171621

Capital One
Closed with explanation (Timely)

Credit card
Convenience checks

10/10/12
FL 34229
168192

Capital One
Closed with explanation (Timely)

Credit card
Convenience checks

9/18/12
MI 49721
154436

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Convenience checks

8/14/12
TX 77095
135543

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Convenience checks

8/7/12
FL 34102
131654

Capital One
Closed with explanation (Timely)

Credit card
Convenience checks

8/7/12
CA 92054
131736

Barclays
Closed with monetary relief (Timely, Disputed)

Credit card
Convenience checks

8/6/12
ID 83811
130750

Bank of America
Closed with monetary relief (Timely)

Credit card
Convenience checks

7/19/12
MA 02019
120776

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Convenience checks

7/9/12
GA 30152
114171

Citibank
Closed with explanation (Timely)

Credit card
Convenience checks

7/9/12
CO 80222
114314

Citibank
Closed with explanation (Not Timely)

Credit card
Convenience checks

6/28/12
FL 33024
109786

Capital One
Closed with monetary relief (Timely)

Credit card
Convenience checks

6/20/12
MD 20749
105856

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Credit card
Convenience checks

6/14/12
TX 78645
101566

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Convenience checks

6/13/12
AZ 86426
100707

Discover
Closed with explanation (Timely)

Credit card
Convenience checks

5/21/12
AZ 85706
86152

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Convenience checks

5/18/12
MD 20740
83310

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Convenience checks

5/14/12
NY 11103
77807

Bank of America
Closed without relief (Timely)

Credit card
Convenience checks

4/11/12
CA 93012
54913

Bank of America
Closed with relief (Timely, Disputed)

Credit card
Convenience checks

4/10/12
SC 29568
54625

Capital One
Closed with relief (Timely)

Credit card
Convenience checks

4/9/12
VA 22655
45132

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Convenience checks

3/26/12
CA 94574
5001

Capital One
Closed without relief (Timely, Disputed)

Credit card
Convenience checks

3/26/12
PA 15074
41071

JPMorgan Chase
Closed with relief (Timely)

Credit card
Convenience checks

3/12/12
NM 87502
33973

JPMorgan Chase
Closed without relief (Timely)

Credit card
Convenience checks

3/12/12
NM 87502
33974

JPMorgan Chase
Closed without relief (Not Timely)

Credit card
Convenience checks

3/12/12
NM 87502
33975

JPMorgan Chase
Closed without relief (Timely)

Credit card
Convenience checks

2/24/12
MD 21797
26733

JPMorgan Chase
Closed with relief (Timely)

Credit card
Convenience checks

2/5/12
PA 18901
20505

Capital One
Closed with relief (Timely, Disputed)

Credit card
Convenience checks

1/25/12
MI 48103
16982

JPMorgan Chase
Closed without relief (Not Timely)

Credit card
Convenience checks

1/16/12
FL 32714
13924

Fifth Third Bank
Closed without relief (Timely)

Credit card
Convenience checks

12/9/11
WV 26847
4383

Citibank
Closed with relief (Timely)

Credit card
Convenience checks

12/9/11
FL 34120
84182

Citibank
Closed with relief (Timely)

Credit card
Convenience checks

94 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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