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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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60 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/5/15
OR 97210
1409465

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

5/31/15
FL 34112
1399366

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Fees

5/22/15
GA 30741
1388968

PayPal
Closed with monetary relief (Timely)

Prepaid card (Other special purpose card)
Fees

5/14/15
VA 22942
1375412

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

5/14/15
MD 21044
1376553

SunTrust Bank
In progress (Timely)

Prepaid card (Gift or merchant card)
Fees

5/6/15
CA 90027
1364004

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Fees

5/5/15
DC 20016
1362622

Citibank
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Fees

4/28/15
NY 10965
1350792

Wells Fargo
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

4/25/15
MN 55345
1347234

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

4/23/15
DC 20009
1344820

First Citizens
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

4/19/15
CA 92118
1336633

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

4/19/15
CA 95423
1336054

Amex
Closed with monetary relief (Timely)

Prepaid card (ID prepaid card)
Fees

4/13/15
FL 32701
1326610

Synovus Bank
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Fees

4/12/15
CA 92011
1326336

Citibank
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Fees

4/10/15
MN 56301
1325908

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Prepaid card (Other special purpose card)
Fees

4/9/15
NJ 07078
1324250

TD Bank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

4/7/15
VA 23112
1318866

Amex
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Fees

3/27/15
TX 76018
1304297

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Fees

3/20/15
10075
1292553

Western Union
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

3/14/15
NY 10075
1283271

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

2/23/15
NY 10459
1251507

PNC Bank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

2/18/15
MI 49456
1245497

Citibank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

2/9/15
NJ 07083
1230789

Wells Fargo
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

2/6/15
VA 23229
1228591

Citibank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

2/3/15
NJ 07456
1224062

Citibank
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Fees

1/28/15
FL 33774
1213271

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Prepaid card (General purpose card)
Fees

1/27/15
IL 62002
1211922

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Fees

1/21/15
NH 03106
1201465

TD Bank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

1/9/15
VA 23185
1188269

Citibank
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

1/5/15
VT 05446
1181086

TD Bank
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Fees

1/4/15
OH 44120
1179897

Fifth Third Bank
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

12/31/14
FL 32456
1177054

PayPal
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

12/22/14
NY 10012
1166275

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fees

12/15/14
PA 15229
1157233

Blackhawk Network Holdings Inc.
Closed with monetary relief (Timely, Disputed)

Prepaid card (General purpose card)
Fees

11/29/14
OR 97401
1135837

Citibank
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Fees

11/26/14
CA 90503
1134444

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Fees

11/24/14
TX 77059
1129799

Citibank
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

11/20/14
TX 76902
1134380

ACE Cash Express Inc.
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fees

11/17/14
OR 97470
1120690

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Timely)

Prepaid card (Transit card)
Fees

11/3/14
IN 46514
1097868

GE Capital Retail
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Fees

10/26/14
MD 21009
1087074

Wells Fargo
Closed with explanation (Timely)

Prepaid card (ID prepaid card)
Fees

10/16/14
FL 33603
1073054

Amex
Closed with monetary relief (Timely, Disputed)

Prepaid card (Gift or merchant card)
Fees

9/28/14
OH 43068
1048368

PayPal
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Fees

9/24/14
TX 77630
1043275

Comerica
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Fees

9/20/14
CA 90505
1037981

GE Capital Retail
Closed with monetary relief (Not Timely)

Prepaid card (Transit card)
Fees

9/20/14
IL 60015
1038005

Citibank
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Fees

9/18/14
CT 06902
1035238

Citibank
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Fees

9/14/14
WI 53593
1027958

JPMorgan Chase
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Fees

9/11/14
PA 19147
1025878

TD Bank
Closed with monetary relief (Not Timely)

Prepaid card (Gift or merchant card)
Fees

8/29/14
IA 51103
1008077

PayPal
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Fees

8/28/14
MA 02458
1005717

Citibank
Closed with explanation (Not Timely, Disputed)

Prepaid card (General purpose card)
Fees

8/22/14
NY 11768
998319

ACE Cash Express Inc.
Closed (Not Timely)

Prepaid card (General purpose card)
Fees

8/19/14
MN 55433
989920

PayPal
Closed with explanation (Not Timely, Disputed)

Prepaid card (Mobile wallet)
Fees

8/19/14
OR 97123
992571

Arvest Bank
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Fees

8/8/14
VA 22801
975049

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Fees

8/7/14
CA 92374
973940

Amex
Closed with monetary relief (Not Timely)

Prepaid card (Gift or merchant card)
Fees

8/6/14
MI 48154
971021

First Data Corporation
Closed with explanation (Not Timely)

Prepaid card (Payroll card)
Fees

7/23/14
VA 22102
950060

PayPal
Closed with monetary relief (Not Timely)

Prepaid card (Mobile wallet)
Fees

7/23/14
MA 02169
950128

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Fees

7/21/14
MA 02140
945721

U.S. Bancorp
Closed with explanation (Not Timely)

Prepaid card (Gift or merchant card)
Fees

60 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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COUNTRY CLUTTER
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SUPER SUPPERS
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