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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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98 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/3/15
CA 95248
1404942

MoneyGram
In progress (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

6/1/15
TX 76116
1400344

Western Union
In progress (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

5/22/15
NH 03801
1388853

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

5/19/15
NY 11106
1382898

HSBC
In progress (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

5/14/15
GA 30047
1376454

DolEx Dollar Express
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

4/27/15
MN 55343
1348366

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

4/23/15
FL 33162
1344356

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

4/21/15
PA 15222
1339740

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

4/21/15
CA 92801
1341073

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

4/7/15
VA
1319811

Western Union
In progress (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/27/15
CA 90802
1305249

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/19/15
PA 17872
1291586

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/18/15
85122
1289056

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/14/15
MN 56308
1283267

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

3/1/15
NC 27804
1262434

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

2/26/15
OH 43015
1258536

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

2/17/15
MA 02445
1242571

MoneyGram
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

2/17/15
MD 20816
1243639

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

2/11/15
NJ 08610
1235749

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

2/10/15
CA 94085
1233349

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

1/27/15
MI 48174
1212575

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

1/22/15
CA 95131
1204498

PayPal
Closed (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

1/4/15
NV 89131
1179959

Pentagon FCU
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

12/26/14
IA 51501
1171637

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

12/24/14
TX 77429
1170737

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

12/12/14
FL 32920
1154897

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

12/8/14
NJ 07860
1146647

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

12/8/14
NJ 07055
1147052

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

12/1/14
28078
1136339

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/30/14
NY 10006
1136544

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/28/14
WI 53227
1134666

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/27/14
TX 75025
1134498

GE Capital Retail
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/25/14
FL 33081
1131238

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/19/14
TN 37663
1126676

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

10/31/14
FL 33131
1095347

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

10/27/14
00165
1090861

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

10/19/14
CA 94587
1077505

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

10/7/14
MO 63026
1060768

Bank of America
Closed with monetary relief (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

10/1/14
MD 21403
1052765

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

9/30/14
HI 96185
1051911

Discover
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

9/27/14
NY 10314
1048267

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

9/24/14
TX 75074
1043329

BBVA Compass
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

9/18/14
SC 29607
1035049

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

9/14/14
MA 01036
1028072

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

9/3/14
CA 94560
1012865

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

8/11/14
VA 22304
978108

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

8/7/14
MA 01719
974479

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

7/21/14
CA 95842
945844

U.S. Bancorp
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

7/20/14
CA 94037
944800

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

7/9/14
FL 33134
930738

TD Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

7/7/14
MO 64093
928345

UMB Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

7/2/14
MD 21144
920285

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

6/25/14
FL 32303
911385

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

6/24/14
OH 44484
910005

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

6/18/14
PA 15147
899555

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

6/8/14
NY 10590
885620

Citibank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

6/4/14
MA 02135
881135

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

5/15/14
NY 10940
854798

TD Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

5/12/14
TX 75075
847263

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

4/8/14
PA 18610
798843

RBS Citizens
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/27/14
OH 43201
782256

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

3/25/14
LA 70130
776011

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/17/14
CA 92027
761514

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/14/14
NY 11210
771115

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/12/14

756145

PayPal
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/7/14
VA 22180
750342

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/5/14
GA 30040
746349

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

3/4/14
CA 95825
741965

Wells Fargo
Closed (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

3/3/14
NY 10530
740169

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

2/28/14
CA 94116
737958

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

2/13/14
MA 01588
712253

Santander Bank US
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

2/6/14
FL 32224
700993

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

1/27/14
NY 11354
687011

HSBC
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

1/6/14
CA 95926
657235

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

1/5/14
AL 36303
655103

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

12/8/13
NY 11429
625493

Astoria Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

11/21/13
MD 20784
608349

PayPal
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/18/13
CA 92021
600664

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

11/18/13

602695

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

11/13/13
MA 02738
598140

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

10/31/13
DE 19977
579156

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

10/31/13
NJ 07302
580354

PNC Bank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

10/30/13
GA 30088
579015

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

10/28/13
IL 60680
573274

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

9/24/13
FL 32118
540670

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

9/11/13
VA 20181
524520

BB&T Financial
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

9/10/13
PA 15644
522641

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

8/29/13
CA 92009
510341

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

8/2/13
NC 27701
472529

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

8/1/13
NE 68506
472462

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

7/31/13
CA 90043
471461

JPMorgan Chase
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

7/28/13
IL 60657
468518

JPMorgan Chase
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

7/24/13
NY 14613
465650

RBS Citizens
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

7/20/13
FL 33756
462291

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

6/21/13
NV 89122
439898

Union Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Incorrect/missing disclosures or info

6/8/13
NY 11105
426955

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

5/16/13
MA 02048
409378

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

4/24/13
CA 92014
390023

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

98 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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