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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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12 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

3/5/15
50300
1268783

Bank of America
Closed with explanation (Timely, Disputed)

Other financial service (Refund anticipation check)
Lost or stolen check

2/23/15
TX 75032
1251838

Bank of America
Closed with monetary relief (Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

2/20/15
FL 32702
1248668

Amex
Closed with explanation (Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

12/10/14
FL 33177
1151360

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

10/16/14
CA 92123
1073780

Amex
Closed with explanation (Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

10/14/14
NY 10033
1069563

Capital One
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

9/12/14
CA 92123
1027429

Amex
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

8/14/14
VA 23120
984570

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

8/12/14
ME 09290
979992

Amex
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

7/25/14
MN 55104
954964

Amex
Closed with explanation (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

7/24/14
NY 11361
951733

Citibank
Closed with monetary relief (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

7/19/14
DC 20019
945178

Amex
Closed with explanation (Not Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

12 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
6 Amex
2 Bank of America
1 Citibank
1 Wells Fargo
1 Capital One
1 JPMorgan Chase


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