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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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437 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/6/15
KS 67530
1453097

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/22/15
AL 35235
1431358

MoneyGram
In progress (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/18/15
00016
1427377

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/17/15
MN 55021
1425709

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/15/15
NJ 08401
1421401

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/13/15
FL 32222
1420233

MoneyGram
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/8/15
NC 27519
1412021

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/3/15
OH 45415
1404672

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/1/15

1399753

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/27/15
VA 20164
1393576

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/27/15
NY 11355
1394206

Capital One
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/26/15

1391241

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/23/15
MN 55811
1390265

PayPal
Closed with non-monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/22/15
MA 02115
1389325

Santander Bank US
Closed (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/21/15
AZ 86323
1386404

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

5/20/15
NJ 07712
1385179

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/20/15
NY 10002
1385649

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/20/15
NC 27203
1385798

SunTrust Bank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/19/15
CA 94804
1381779

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/19/15
GA 30315
1382887

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/14/15
IL 60559
1374927

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/12/15
NY 10580
1370679

Citibank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/12/15
FL 33637
1371497

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/7/15
NY 11420
1365115

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/6/15
CA 91343
1363128

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/5/15
IL 60062
1361826

JPMorgan Chase
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/4/15
NC 27406
1358394

BB&T Financial
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/4/15
NJ 07430
1358415

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/4/15
NC 27609
1359039

Fifth Third Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/1/15
NY 10552
1355916

JPMorgan Chase
Closed (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/30/15
NV 89108
1356133

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/29/15
WV 26505
1353398

MoneyGram
In progress (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/29/15
IL 60516
1352652

Western Union
In progress (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/28/15
TX 78666
1351334

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/28/15
VA 24441
1350064

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/28/15
NY 11364
1350174

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/27/15
CO 80219
1348136

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/25/15
CA 95050
1347247

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/24/15
OR 97030
1346545

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/23/15
NY 10026
1343322

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/22/15
CA 94590
1342007

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/22/15
MI 48178
1343190

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/21/15
CA 92801
1340921

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/20/15

1337615

Ria Financial
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/20/15
CA 91741
1338305

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/18/15
VA 22031
1336190

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/16/15
GA 31401
1334443

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

4/12/15
VA 22030
1326519

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/10/15
NY 11207
1325515

Xoom
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/9/15
NJ 08852
1323329

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

4/8/15
MN 55406
1320842

MoneyGram
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/7/15

1319952

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/6/15
TN 37709
1317405

SunTrust Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/2/15
WA 98032
1313101

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/31/15
MA 01742
1309526

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/29/15
CA 95624
1306249

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

3/24/15
MI 49010
1297847

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/24/15
CA 94568
1298392

HSBC
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/24/15
CA 94109
1299189

Western Union
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/20/15
MO 63601
1294069

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/17/15
RI 02862
1288262

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

3/16/15
TX 76702
1284560

Western Union
In progress (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/16/15
TN 37087
1286087

Xoom
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/15/15
CA 92801
1283526

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/12/15
PA 18508
1279074

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/12/15
FL 33154
1280304

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/12/15
MO 64130
1280347

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/10/15
NJ 08528
1275377

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/6/15
IL 62301
1271205

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/5/15
MI 48080
1270665

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/4/15
FL 34684
1267483

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/2/15
NC 27502
1262868

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/2/15
VA 22192
1262922

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/27/15
TX 77469
1261202

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/26/15

1257944

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/26/15

1257947

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/26/15
MD 20874
1258655

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/24/15
CA 91750
1255661

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/23/15

1253200

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/18/15
CA 94621
1244630

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/17/15
CA 93010
1243059

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/17/15
CA 90057
1244411

Viamericas
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/16/15
OH 43064
1241676

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/15/15
MN 55426
1241637

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/12/15
CA 93635
1237872

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/12/15
OH 43147
1238533

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/11/15
00609
1235472

Bank of America
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/11/15
NY 10019
1236646

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/9/15
MN 55811
1233115

Google Inc.
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/7/15
NJ 08830
1230008

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/6/15
NJ 08057
1228484

Navy FCU
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/6/15
CA 92592
1228965

USAA Savings
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/5/15
MA 02459
1225983

Santander Bank US
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/4/15
IN 47150
1226232

Santander Bank US
Closed (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/30/15
TN 38018
1217997

SunTrust Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/30/15
TX 79703
1218385

Western Union
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/30/15
AL 36067
1218862

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/30/15
FL 34110
1219512

SunTrust Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/29/15
PA 18104
1216315

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/29/15
ME 04105
1216431

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/28/15
FL 33027
1214753

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/28/15
TX 77036
1215855

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/27/15
CA 92801
1213584

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/27/15
VA 20166
1213605

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/23/15
IL 61048
1205904

Citibank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/21/15
FL 33405
1202565

Bank of America
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/21/15
FL 33436
1203441

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/20/15
NY 11701
1201330

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/19/15
WA 99362
1198609

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/19/15
CA 92801
1198534

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/15/15
GA 30328
1194352

Ria Financial
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/10/15
46391
1189247

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

1/10/15
FL 32828
1189519

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/9/15
CA 95051
1188618

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/8/15
00024
1185880

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

1/8/15
NE 68124
1186229

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/8/15
CA 92108
1186343

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/8/15
CA 92108
1186344

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/8/15
PA 19446
1186539

PNC Bank
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/6/15
00336
1182914

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/6/15
MD 20852
1183820

The Huntington National Bank
Closed (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/4/15
AZ 85622
1181516

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/2/15
TN 38125
1179734

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/31/14
NC 28206
1177062

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/29/14
AL 36544
1172714

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/29/14
MI 48204
1172735

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/29/14
AR 72904
1173580

Ria Financial
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/27/14
NV 89117
1171953

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/26/14
VA 23222
1171467

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/26/14
MN 55435
1171925

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

12/26/14
IL 60957
1171937

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/24/14
MD 20785
1170094

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/24/14
07182
1170390

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/23/14
00161
1169081

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/21/14
TX 78526
1165702

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/19/14
MA 02115
1164358

Western Union
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/16/14
TX 75042
1158241

Ria Financial
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/15/14
GA 31021
1157499

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/12/14
NY 11201
1154213

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/12/14
CA 91344
1155119

Google Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/8/14
MD 21207
1146392

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/5/14
MD 21045
1144857

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/4/14
WI 54914
1142666

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/4/14
NY 11901
1143007

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/4/14
NY 10308
1144235

Santander Bank US
Closed (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/3/14
MS 39083
1142396

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/2/14
WA 98006
1138920

Boeing Employees' Credit Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/25/14

1131207

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/24/14
OH 43072
1128745

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/24/14
FL 33760
1128828

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/23/14
CA 92801
1125720

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/23/14
CA 92122
1125744

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/13/14
MD 20904
1114764

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/13/14
TX 77435
1116358

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/12/14
CO 80524
1112322

Intermex Wire Transfer
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/12/14
MA 01905
1114133

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/7/14
FL 32257
1107070

Regions
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/6/14
CA 91311
1105025

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/4/14
FL 33145
1100507

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/1/14
CA 95821
1097245

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/30/14
CO 80013
1093946

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/30/14
TX 78041
1094217

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/30/14
FL 32404
1093734

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/29/14
MD 20874
1091223

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/29/14
NY 11432
1092437

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/27/14
NY 11102
1090255

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/25/14
AK 99925
1086994

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/24/14
MI 33132
1085688

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/24/14

1085750

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/24/14
CA 90006
1086434

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/21/14
CT 06607
1080744

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/21/14
FL 33141
1081458

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/20/14
FL 33133
1078202

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/15/14
AZ 85029
1073266

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/10/14
CA 90036
1066571

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/8/14
NJ 08865
1062654

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/8/14
MA 02215
1063086

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

10/7/14
CA 91335
1060568

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/7/14
NY 10029
1061550

PayPal
Closed with non-monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/6/14
CA 95662
1060816

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/3/14
NJ 07111
1056739

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/2/14
FL 32258
1056621

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/29/14
NY 10163
1050285

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/24/14
TX 75001
1043352

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/23/14
FL 33193
1040824

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

9/22/14
FL 33312
1040535

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/18/14
CA 94609
1034785

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/16/14
PA 17512
1031380

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/15/14
DC 20001
1029092

Bank of America
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

9/13/14
IA 50613
1027773

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/12/14
AL 35244
1026155

PayPal
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/9/14
CA 94541
1019810

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/9/14
CA 90703
1020539

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/9/14
FL 34207
1021119

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/8/14
CT
1017947

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

9/8/14
NY 11717
1019872

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/5/14
AZ 85204
1016290

Citibank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/5/14
OH 45840
1016452

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/5/14
DC 20005
1016894

Bank of America
Closed with non-monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/30/14
MA 01564
1008809

Discover
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/29/14
NY 11236
1007857

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/27/14
NY 10606
1003481

Ria Financial
Closed with non-monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/26/14
LA 71115
1002534

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/25/14
NY 10029
999364

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/25/14
IL 60435
1000307

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/23/14
CA 90013
998531

HSBC
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/23/14
DC 20020
998536

PayPal
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/22/14
TX 77575
997433

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/20/14
PA 15207
992663

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/19/14

990558

JPMorgan Chase
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/15/14
NV 89142
986638

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/14/14
OR 97128
984425

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/14/14
WA 98026
984646

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/13/14
CA 90034
981899

JPMorgan Chase
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/13/14
NY 11377
982015

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/12/14
GA 30022
981134

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/11/14
TX 75035
977886

JPMorgan Chase
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/11/14
TN 38513
978554

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/6/14
CA 91607
971654

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/5/14
OK 73066
969008

PayPal
Closed with non-monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/5/14
CA 91010
970145

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/4/14
NY 10805
967392

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/1/14
NE 68959
964733

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/31/14
VA 22150
962621

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/25/14
NJ 08527
954536

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/18/14
NH 03868
943228

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/17/14
MI 48375
941439

Citibank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

7/15/14
NJ 08260
937295

PNC Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/15/14
GA 30047
937444

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/15/14
CA 95003
937540

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/14/14
CA 94063
934821

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/14/14
CA 90806
935579

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/11/14
CA 92176
932794

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

7/11/14
MA 01852
933831

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/2/14
CA 92660
921050

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/27/14
OK 73036
915663

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/25/14
WI 53965
911338

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/25/14
VA 22079
911382

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/23/14
FL 33484
905795

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/20/14
VT 05680
904183

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/20/14
CA 95127
904278

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/20/14
KS 66046
904604

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/19/14
TX 77094
902484

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/19/14
CA 95827
902950

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/19/14
KY 40245
903536

Discover
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/17/14
CA 90008
897895

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/17/14
CA 94518
898614

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/17/14
TX 77630
898618

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/16/14
AZ 85345
896958

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/14/14
OK 74743
895432

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/13/14
NY 11212
894102

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/9/14

885843

Citibank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/8/14

885549

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/6/14

884687

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/3/14
MA 01453
879248

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

6/2/14
OH 43560
876747

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/27/14
CA 90247
868129

Union Bank
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/27/14
IN 46383
869213

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/23/14
NY 10954
866263

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/20/14
TX 77327
860172

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/14/14
CA 90004
852595

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/12/14
MD 30125
848203

SunTrust Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/10/14
OK 74743
846702

PayPal
Closed with non-monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/8/14
WA 98375
844542

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/8/14
CT 06031
845400

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/8/14
TX 76137
845404

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/7/14
NY 11235
842721

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/6/14
OR 97918
840187

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/6/14
CA 92024
840341

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/5/14
NY 10463
837905

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/5/14
MD 20814
839543

Citibank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/2/14

836115

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

5/2/14
NM 87107
836742

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/30/14
OR 97520
832240

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/29/14
NY 11226
830698

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/29/14
WA 98102
831681

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

4/24/14
CT 06850
823382

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/18/14
TX 77840
815644

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/18/14
FL 32060
815763

Western Union
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/18/14
VA 23464
816038

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

4/17/14
CA 91343
813186

Viamericas
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/16/14
33166
811010

HSBC
Closed with monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/15/14
NJ 08872
809840

Regions
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/3/14
TX 77571
791593

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

4/1/14
CA 94536
787458

Moneydart Global Services Inc.
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/31/14
TX 78759
785704

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/30/14
VA 23059
785114

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/28/14
NJ 07644
782660

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/25/14
NY 11369
776473

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/25/14
WA 98661
777447

Viamericas
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/24/14
40009
773767

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/24/14

774216

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/24/14
NY 11223
775000

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/24/14
CA 90065
777591

PayPal
Closed with non-monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/18/14
NC 28212
764797

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/17/14
CA 92168
761900

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/12/14
PA 17082
757689

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/11/14
OH 43232
753942

Trans-Fast Remittance LLC
Untimely response (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/7/14
TX 75233
748339

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

3/6/14
CA 94577
748948

PayPal
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/4/14
CA 92553
742469

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/3/14
NY 11237
739685

Citibank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

3/3/14
AZ 85023
740557

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

3/2/14
90157
739675

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/28/14
NY 11230
737894

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

2/27/14
OK 73059
736028

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/26/14
DC 20016
732501

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/25/14
NV 89509
730538

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/20/14
IL 60660
723252

Ria Financial
Closed (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/19/14
96941
722398

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/18/14
LA 70072
717904

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/17/14
00644
717692

Xoom
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/14/14
FL 33187
714103

BB&T Financial
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

2/12/14
CA 95215
711745

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/12/14
MA 02143
717547

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/5/14
CA 91980
705891

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/4/14
MI 48322
698880

The Huntington National Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

2/4/14
CA 94110
700157

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/3/14
IL 60651
697597

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/3/14
IL 60189
698259

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

1/30/14
TX 75252
693035

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/29/14
CA 93905
692023

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/27/14
11100
686590

PayPal
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/24/14
OH 45255
685350

U.S. Bancorp
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/22/14
FL 32169
679691

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

1/21/14
FL 33180
677690

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

1/19/14
DC 20016
676285

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/17/14
MD 20815
675429

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/15/14
CA 91352
670668

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/15/14
MN 55902
670803

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/14/14
CA 92407
668375

JPMorgan Chase
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/13/14
MN 55347
666550

TCF National Bank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

1/8/14
NY 11217
659643

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/7/14
NY 10003
659022

USAA Savings
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/5/14
FL 33025
655647

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

12/30/13
TN 38127
649337

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/30/13
CA 94928
650141

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/25/13
VA 24541
645395

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/23/13
VA 20176
643599

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/23/13
AZ 85338
644644

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/22/13
NC 27613
642747

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/19/13
NY 11216
638852

TD Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/19/13
IL 60644
639065

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/17/13
IL 60639
638310

DolEx Dollar Express
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/13/13
WI 53211
633342

TCF National Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/9/13
TX 76119
625634

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/5/13
MO 63112
622861

Regions
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/4/13
KS 66801
620908

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

12/4/13
IL 60016
621379

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/2/13
GA 30060
617069

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

12/2/13
CA 91331
617698

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/29/13
OH 44004
616446

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/27/13
CA 91505
614564

HSBC
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/27/13
NY 11230
614626

HSBC
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/27/13
NY 10475
615023

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/25/13
TX 77562
611547

DolEx Dollar Express
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/22/13
CA 92780
609029

Ria Financial
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/19/13
FL 33175
603830

Ria Financial
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/15/13
CA 90707
599755

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/14/13
NJ 07603
598312

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/14/13
MI 48377
598507

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/13/13
VA 22312
596016

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

11/13/13
NJ 08648
596445

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

11/8/13
PA 19406
591932

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/8/13
NY 10032
592048

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/6/13
AR 85023
587862

U.S. Bancorp
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/5/13
OH 43227
586532

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/5/13

587459

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

11/1/13
NV 89118
582360

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/31/13
CA 90011
580215

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/31/13
AZ 85618
580399

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/30/13
TX 78611
577591

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/26/13
OR 97439
572534

UBS Bank
Closed (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/22/13
NY 11411
566173

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/21/13
OK 74019
565137

GE Capital Retail
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/19/13
NJ 07040
563940

Google Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/18/13
CA 92126
562770

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/18/13
TX 75149
563399

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/18/13
MD 20707
563558

M&T Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/15/13
GA 30620
559023

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/15/13
MI 33132
559347

Citibank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/9/13
NY 11432
556156

Astoria Bank
Closed with monetary relief (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

10/9/13
NM 87502
556356

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

10/7/13
CA 91401
554144

Citibank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/7/13
IA 50316
554225

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/2/13
CO 80138
550768

Generation Mortgage
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

10/1/13
OH 44307
549846

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/27/13
NC 28277
546375

Bank of America
Closed with non-monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/25/13
FL 32746
543231

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/23/13
NJ 07310
538223

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/19/13
NV 89132
535109

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/17/13

530617

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

9/11/13
CA 95358
524207

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

9/10/13

521653

TD Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

9/6/13
MO 48129
517322

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

9/5/13
CA 90740
515707

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

9/4/13
NY 11520
514360

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/31/13
FL 33066
511456

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

8/22/13
CA 95678
499994

Ally Financial Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/20/13
GA 30238
497113

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

8/17/13
VA 23322
494451

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

8/13/13

489333

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Money was not available when promised

8/12/13
MS 39535
488086

Citibank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/24/13
MD 21061
465207

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

7/19/13
TX 75002
461762

Citibank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/18/13
MO 65747
461093

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

7/18/13
CA 91767
480404

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/15/13
CA 95660
475071

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

7/9/13
NY 11373
452501

Sonali Exchange Co. Inc
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

7/2/13
FL 32940
447637

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/28/13
NJ 08527
446337

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/27/13
TX 78748
444444

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/27/13
AZ 85009
444449

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/24/13
CA 95355
440839

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/23/13
IL 60657
439850

TCF National Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/17/13
NY 11691
434602

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/17/13
FL 33021
435050

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/15/13
WA 98106
431341

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/13/13
VA 23803
431971

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/8/13
IL 60173
426882

Trans-Fast Remittance LLC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/8/13
PA 18231
426888

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/7/13
WV 26505
426825

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

6/7/13
MI 49093
441148

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/4/13
TX 78250
424157

Citibank
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

6/1/13
CA 91764
422236

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/23/13
TX 77069
415445

Citibank
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/16/13
NJ 07305
409227

Trans-Fast Remittance LLC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/15/13
TX 79423
408537

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/7/13
CA 92656
402593

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/1/13
45116
396422

Banco Popular North America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/1/13
UT 84123
396487

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/25/13
NM 87106
391564

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/23/13
GA 30121
389373

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/15/13
AL 35226
381739

Amex
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/11/13
CA 93035
380074

Trans-Fast Remittance LLC
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

4/10/13
VA 20148
379398

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

4/8/13
IL 60201
376684

Bank of America
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

437 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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