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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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225 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

9/25/15
MN 55767
1580097

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

8/26/15
IL 60640
1537224

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

6/12/15
AZ 85374
1419314

MoneyGram
In progress (Timely)

Money transfers (International money transfer)
Other service issues

6/10/15
TX 78411
1415310

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/6/15
VA 22201
1409290

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/1/15
VA 22306
1399589

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

5/27/15
NY 11215
1394810

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/25/15
FL 32773
1390674

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/22/15
WI 53154
1388725

Ria Financial
Untimely response (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/22/15
MI 48348
1388978

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/22/15
GA 31310
1389474

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

5/22/15
LA 70817
1389558

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

5/21/15
FL 33023
1387985

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

5/21/15
MD 20902
1388020

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/21/15
FL 33311
1388541

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

5/20/15
FL 32064
1384472

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

5/20/15
PA 19026
1385162

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/20/15

1386513

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

5/19/15
GA 30044
1384357

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/5/15
NY 10128
1361188

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/2/15
MD 20716
1357939

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

4/29/15
07502
1353306

MoneyGram
In progress (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/28/15
VA 23234
1351322

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

4/22/15
NY 11576
1341809

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

4/20/15
NC 28334
1337331

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

4/15/15
CA 93063
1333873

MoneyGram
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/9/15
MA 02150
1323229

Western Union
In progress (Timely)

Money transfers (International money transfer)
Other service issues

4/8/15
CA 91205
1321195

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

4/7/15
CA 91741
1318990

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/31/15
CA 95355
1309541

Western Union
In progress (Timely)

Money transfers (International money transfer)
Other service issues

3/30/15
VA 20165
1307415

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/23/15
WI 53188
1296674

Ally Financial Inc.
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/16/15
TN 38141
1285573

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

3/10/15
FL 32833
1276322

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/7/15
MN 55343
1272439

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

3/7/15
WA 98030
1272779

PayPal
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/6/15
MI 48823
1271566

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/27/15
TX 79556
1261744

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/19/15
NY 10022
1248266

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

2/14/15
CA 92801
1241044

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

2/11/15
NH 03110
1235440

Western Union
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

2/9/15
NY 11210
1232078

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

2/5/15
CA 92801
1228273

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

2/4/15
TX 75093
1224593

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

2/4/15
GA 30629
1224998

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/3/15
KY 41005
1223235

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

2/1/15
CA 92801
1219579

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

1/28/15
CA 90250
1214961

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/23/15
MD 65202
1206210

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

1/21/15
GA 30002
1205014

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

1/12/15
MA 02664
1191495

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

1/8/15
TX 75062
1187112

Xoom
Closed with monetary relief (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

1/7/15
NY 11516
1183915

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/24/14
NJ 07111
1170687

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/23/14
WA 98003
1169043

Google Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/22/14
PA 19446
1168221

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

12/18/14
FL 33172
1163055

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

12/17/14
NY 10036
1162205

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/16/14
IN 46254
1158396

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

12/16/14
PR 00680
1158879

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

12/12/14
CA 93063
1154855

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/9/14
FL 32404
1148612

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/2/14
CA 91390
1138388

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/26/14
OH 44114
1133772

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

11/24/14
NY 10023
1127527

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/24/14

1128752

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/15/14
NJ 08857
1125791

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

11/14/14
OH 44122
1117281

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

11/14/14
OH 44122
1117280

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

11/12/14
NY 11206
1113358

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

11/12/14
MN 45303
1114235

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/9/14
WA 98112
1109069

Google Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/7/14
00921
1107908

PayPal
Closed with non-monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/3/14
MN 55112
1098586

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

10/30/14
FL 33971
1094937

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

10/24/14
FL 33313
1084959

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

10/22/14
NC 28277
1081788

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

10/20/14
AL 36577
1077338

Comerica
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

10/17/14
MN 55423
1075863

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

10/9/14
GA 30058
1065871

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/23/14
FL 33511
1040964

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/22/14
NC 28027
1039680

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/20/14
OH 45011
1037841

Fifth Third Bank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/19/14
TX 75001
1036488

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/19/14
NY 11212
1036776

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/19/14
CA 94611
1037058

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/17/14
OH 44647
1032559

Ria Financial
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/17/14
TX 78147
1032647

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/16/14
PA 18651
1030607

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/8/14
FL 32806
1019168

South Exchange Inc
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/8/14
NJ 08234
1019430

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/7/14

1017918

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/7/14
CA 91040
1019492

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/5/14
FL 33130
1016816

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/1/14
AL 35226
1009237

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

8/22/14

997191

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

8/20/14
OR 97232
993303

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

8/19/14
NY 10950
992541

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Other service issues

8/15/14
FL 32129
986931

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/12/14
TX 76014
979923

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

8/5/14
MI 48458
969319

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/1/14
OH 43209
964092

The Huntington National Bank
Closed (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/1/14
TX 77494
964471

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

7/29/14
CA 90066
959185

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

7/28/14
VI 00803
957440

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

7/24/14
NY 11967
952466

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

7/18/14
VA 22207
943809

BB&T Financial
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

7/18/14
GA 31008
944270

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

7/15/14
IL 60645
937162

Citibank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

7/10/14
KS 66104
932309

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/26/14
VA 23703
913775

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/26/14
NY 12205
914623

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/23/14
VA 22033
906819

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

6/21/14
MN 55364
905288

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/19/14
MO 65101
901616

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

6/19/14
FL 33602
901924

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/19/14
MD 21117
902796

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/19/14
CA 90001
902979

Ria Financial
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

6/18/14
CA 95337
899420

BBVA Compass
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/18/14
TX 75006
900643

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/18/14
FL 32680
901350

PayPal
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/16/14
UT 84771
896443

Financial Asset Management, Inc.
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/16/14
MN 55441
897097

Wells Fargo
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/11/14
NM
889739

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/11/14
PA 15317
890190

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Other service issues

6/11/14
AZ 85023
890683

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/9/14
FL 33711
886984

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/6/14
CA 94110
885249

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/4/14
TX 77028
880685

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/4/14
AZ 85713
881330

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/2/14
WA 98040
877943

Citibank
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/29/14
MD 21236
872993

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

5/27/14
TX 78040
868068

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

5/23/14
SD 57732
866639

UBS Bank
Closed (Not Timely)

Money transfers (International money transfer)
Other service issues

5/19/14
VA 22191
857729

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/16/14
GA 30363
856590

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/14/14
OK 74437
852089

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/12/14
NY 14213
847097

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

5/9/14
OH 43223
846322

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/8/14
OK 73115
843039

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/29/14
GA 31313
830036

MoneyGram
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

4/26/14

826841

PayPal
Closed with non-monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

4/24/14
WA 98409
823765

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/23/14
CA 92128
821506

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/16/14

811445

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

4/16/14
CA 95407
811685

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/16/14
GA 30510
811811

Western Union
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

4/11/14
NY 11225
804569

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/2/14
FL 33463
789547

Xoom
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

4/2/14
NY 11218
789732

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

3/31/14
WV 26155
785299

SunTrust Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/27/14
PA 15717
781660

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

3/26/14
WA 98445
778776

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

3/25/14
CO 81303
776843

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

3/19/14
22880
766279

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/17/14
OH 44035
759409

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/14/14
PA 19020
768164

TD Bank
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/12/14
FL 34481
757748

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

3/7/14
OR 97301
750159

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/4/14
FL 34787
742758

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

3/4/14
WA 98103
742933

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

3/3/14
RI 02863
739997

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

3/3/14
MO 63017
741615

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

2/28/14
TX 75228
738380

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

2/27/14
SC 29223
735955

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/25/14
MD 20912
730247

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/24/14
NC 27551
727667

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

2/20/14
FL 33147
722990

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/18/14
NY 10566
717804

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

2/10/14
NY 11436
729833

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

2/6/14
FL 33602
701544

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

2/4/14
TX 77049
699536

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/28/14
IL 60622
688224

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

1/16/14
NY 11358
673143

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

1/15/14
PA 16648
672183

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/14/14
MD 20617
668398

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/8/14
CA 90406
660859

OneWest Bank
Closed (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/7/14
MA 01905
657699

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/6/14
NE 68025
655752

First National Bank of Omaha
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

1/2/14
PA 15801
652457

U.S. Bancorp
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/31/13
NC 28205
650882

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/24/13
VT 05758
644742

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/23/13
IL 62401
643037

Fifth Third Bank
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

12/17/13
GA 31069
646987

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

12/16/13
CA 94103
634771

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

12/12/13
PA 17068
632071

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/6/13
MS 39564
627539

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

12/3/13
NY 12901
618943

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/3/13
TX 78260
620468

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

12/3/13
VA 22015
620548

PayPal
Closed with monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

11/27/13
GA 30274
615177

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

11/26/13

613121

MoneyGram
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Other service issues

11/25/13
NC 27101
610804

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

11/13/13
LA 70429
596122

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

11/12/13
CA 95111
593269

Check into Cash, Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/5/13
CO 80220
585273

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

11/4/13
WI 53705
585552

U.S. Bancorp
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

10/19/13
NJ 07724
563920

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

10/18/13
VA 23453
562514

First Data Corporation
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

10/4/13
FL 33405
552590

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

10/1/13
PA 16901
549621

U.S. Bancorp
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/30/13
CA 94114
548486

E*Trade Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/28/13
AK 99687
546585

JPay Inc.
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

9/26/13
CA 91745
544235

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/25/13
VA 22312
541704

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/24/13
FL 33102
540254

JPMorgan Chase
Closed with monetary relief (Not Timely, Disputed)

Money transfers (International money transfer)
Other service issues

9/23/13
CA 95628
538074

Xoom
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

9/21/13
CA 92114
537130

PayPal
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/30/13
CA 94903
510395

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/12/13
NJ 07030
487447

JPMorgan Chase
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

8/9/13
TX 76051
485207

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/6/13
GA 30310
481314

Western Union
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

8/1/13
CA 95111
472319

CNG Financial Corporation
Untimely response (Not Timely)

Money transfers (International money transfer)
Other service issues

7/27/13
NY 11720
468432

Bank of America
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

7/12/13
WA 98665
456109

BNY Mellon
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Other service issues

7/8/13
WA 98029
451712

Deutsche Bank
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

7/3/13
FL 32615
448807

Western Union
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Other service issues

7/2/13
NV 89460
448034

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Other service issues

6/17/13
FL 33841
436221

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/10/13
DC 20012
428675

Western Union
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

6/3/13
MN 55411
423477

U.S. Bancorp
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/25/13
NC 27717
416680

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

5/23/13
VA 22408
415794

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other service issues

4/18/13
CA 90036
386255

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

4/9/13
TX 76182
378100

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

225 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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