Big Data Lesko! Banks' Consumer Complaints

Banks' Consumer Complaints

Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.

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State:
Product:
Response:
Extras:
Issue:	Overdraft, savings or rewards features
Company/ Keywords:	SEARCH

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12 Complaints Found

Sort results by: Date Received - Company - Product - Issue

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Date, State, Zip, ID#	Company, Response (Timely?, Disputed?)	Product, (Sub-Product) Issue, (Sub-Issue)

5/12/15 CA 91387 1371040	Amex Closed with explanation (Timely, Disputed)	Prepaid card (General purpose card) Overdraft, savings or rewards features
3/27/15 TX 76354 1305530	Bank of America Closed with explanation (Timely, Disputed)	Prepaid card (Gift or merchant card) Overdraft, savings or rewards features
3/13/15 FL 33125 1282183	NetSpend Corporation, a TSYS Company Closed with monetary relief (Timely)	Prepaid card (General purpose card) Overdraft, savings or rewards features
2/25/15 HI 96826 1256147	NetSpend Corporation, a TSYS Company Closed with monetary relief (Timely)	Prepaid card (General purpose card) Overdraft, savings or rewards features
2/25/15 PA 19079 1256564	NetSpend Corporation, a TSYS Company Closed with explanation (Timely)	Prepaid card (Mobile wallet) Overdraft, savings or rewards features
12/30/14 NJ 08882 1176479	Amex Closed with explanation (Timely)	Prepaid card (Other special purpose card) Overdraft, savings or rewards features
12/12/14 CA 90018 1153813	NetSpend Corporation, a TSYS Company Closed with explanation (Timely)	Prepaid card (ID prepaid card) Overdraft, savings or rewards features
11/25/14 CA 90018 1131773	NetSpend Corporation, a TSYS Company Closed with explanation (Timely)	Prepaid card (General purpose card) Overdraft, savings or rewards features
11/24/14 TX 77091 1127849	Amex Closed with monetary relief (Timely)	Prepaid card (Payroll card) Overdraft, savings or rewards features
11/24/14 FL 33612 1129509	Citibank Closed with monetary relief (Timely, Disputed)	Prepaid card (Other special purpose card) Overdraft, savings or rewards features
10/30/14 OR 97603 1094278	JPMorgan Chase Closed with explanation (Timely, Disputed)	Prepaid card (Other special purpose card) Overdraft, savings or rewards features
7/21/14 NC 27350 946650	Capital One Closed with explanation (Not Timely)	Prepaid card (General purpose card) Overdraft, savings or rewards features

12 Complaints Found

Showing All Results

About the CFPB's Consumer Complaint Database

Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/

Product	The type of product the consumer identified in the complaint.
Sub-product	The type of sub-product the consumer identified in the complaint.
Issue	The issue the consumer identified in the complaint.
Sub-issue	The sub-issue the consumer identified in the complaint.
Company	The complaint is about this company.
Date received	The date the CFPB received the complaint.
Company response	This is how the company responded.
Timely response?	Whether the company gave a timely response.
Consumer dispute	Whether the consumer disputed the response.

About This Info

About These Bad Banks

Results by Company

5	NetSpend Corporation, a TSYS Company
3	Amex
1	Capital One
1	JPMorgan Chase
1	Citibank
1	Bank of America

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