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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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149 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/15/15
FL 33481
1422388

GE Capital Retail
Closed with monetary relief (Not Timely, Disputed)

Credit card
Overlimit fee

5/20/15
OH 43207
1384444

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

4/25/15
UT 84105
1347280

Amex
Closed with monetary relief (Timely)

Credit card
Overlimit fee

4/22/15
MI 48205
1340963

Capital One
In progress (Timely)

Credit card
Overlimit fee

4/1/15
VA 20109
1310950

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Overlimit fee

3/19/15
CA 90805
1290975

Wells Fargo
Closed with explanation (Timely)

Credit card
Overlimit fee

3/19/15
RI 02921
1292124

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

3/4/15
NV 89119
1267316

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

3/1/15
TX 76020
1262113

Wells Fargo
Closed with explanation (Timely)

Credit card
Overlimit fee

2/19/15
MT 59632
1247383

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Overlimit fee

2/11/15
VA 22193
1235864

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

2/10/15
CA 90066
1234482

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Overlimit fee

2/2/15
CA 95202
1219819

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

1/24/15
IL 61801
1208155

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

12/17/14
IL 62226
1160360

Capital One
Closed with non-monetary relief (Timely)

Credit card
Overlimit fee

12/17/14
FL 32751
1160867

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Overlimit fee

12/10/14
TX 77498
1153381

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Overlimit fee

12/4/14
WA 98122
1143097

Wells Fargo
Closed with explanation (Timely)

Credit card
Overlimit fee

11/22/14
MI 48505
1127521

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

11/15/14
ME 04562
1118546

IBERIABANK
Closed with monetary relief (Timely)

Credit card
Overlimit fee

11/14/14
MI 48304
1118313

Bank of America
Closed with monetary relief (Timely)

Credit card
Overlimit fee

11/5/14
TX 78640
1104463

Discover
Closed with monetary relief (Timely)

Credit card
Overlimit fee

10/8/14
TX 79924
1064028

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

9/22/14
CA 93635
1040478

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Credit card
Overlimit fee

9/17/14
NY 11570
1032623

Capital One
Closed with explanation (Not Timely)

Credit card
Overlimit fee

9/5/14
CA 92629
1016162

U.S. Bancorp
Closed (Not Timely, Disputed)

Credit card
Overlimit fee

8/14/14
VA 22193
986057

Bank of America
Closed with explanation (Not Timely)

Credit card
Overlimit fee

7/19/14
WA 98002
944761

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

7/19/14
WA 98002
944762

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

7/19/14
CT 06119
945163

TD Bank
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

7/17/14
CA 92101
941289

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

7/15/14
CO 80452
938198

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

7/3/14
CA 92629
922192

U.S. Bancorp
Closed with explanation (Not Timely)

Credit card
Overlimit fee

6/16/14
VA 23220
896047

Amex
Closed with explanation (Not Timely)

Credit card
Overlimit fee

6/4/14
MN 55337
880353

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Overlimit fee

5/20/14
CA 92056
860067

JPMorgan Chase
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

5/14/14
NY 11930
852337

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

4/28/14
TN 37412
829502

USAA Savings
Closed with explanation (Not Timely)

Credit card
Overlimit fee

4/25/14
CA 92284
825611

Bank of America
Closed with explanation (Not Timely)

Credit card
Overlimit fee

4/18/14
NV 89183
815830

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Overlimit fee

4/9/14
NY 11223
801314

Discover
Closed with explanation (Timely)

Credit card
Overlimit fee

3/27/14
CA 92009
781734

Amex
Closed with explanation (Timely)

Credit card
Overlimit fee

3/26/14
GA 30101
780114

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

3/19/14
IA 50265
768791

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

3/17/14
VA 22033
759987

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Overlimit fee

3/15/14
00674
760514

Citibank
Closed with explanation (Timely)

Credit card
Overlimit fee

3/13/14
IA 50325
763183

Wells Fargo
Closed with explanation (Timely)

Credit card
Overlimit fee

3/5/14
MI 48025
743713

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

3/5/14
CA 90015
745928

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

3/3/14
PA 15131
739433

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

2/4/14
TX 76008
699373

Discover
Closed with explanation (Timely)

Credit card
Overlimit fee

1/27/14
FL 34741
687681

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

1/8/14
GA 30260
660932

Amex
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

1/3/14
FL 32448
654884

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Overlimit fee

12/17/13
NE 68503
636222

Wells Fargo
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

12/5/13
AZ 85014
626997

JPMorgan Chase
Closed with non-monetary relief (Not Timely)

Credit card
Overlimit fee

12/4/13
FL 33472
621283

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Overlimit fee

11/27/13
TN 38016
615243

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Overlimit fee

11/19/13
IL 60073
605407

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

11/7/13
PA 19426
591332

PNC Bank
Closed with non-monetary relief (Timely)

Credit card
Overlimit fee

10/30/13
NY 10027
577652

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Overlimit fee

10/30/13
NJ 07026
578112

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Overlimit fee

10/30/13
NY 10027
578893

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

10/29/13
TX 78727
574934

Capital One
Closed with explanation (Not Timely)

Credit card
Overlimit fee

10/28/13
CA 92629
575006

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

9/30/13
GA 30307
549240

Capital One
Closed with explanation (Not Timely)

Credit card
Overlimit fee

9/17/13
AZ 85641
530271

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

9/11/13
DC 20003
523265

Navy FCU
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

9/3/13
SC 29681
511933

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

8/26/13
TX 77304
504976

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

8/19/13
MD 20906
496131

Barclays
Closed with explanation (Timely)

Credit card
Overlimit fee

8/16/13
OR 97435
493883

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

8/6/13
CA 94402
482510

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

7/26/13
MI 48505
454719

Capital One
Closed with monetary relief (Not Timely)

Credit card
Overlimit fee

7/25/13
TN 38125
475006

Capital One
Closed with explanation (Not Timely)

Credit card
Overlimit fee

7/10/13
OK 74133
454455

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

7/9/13
VA 23430
451960

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

6/27/13
AZ 85304
444352

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

6/20/13
NH 03104
439098

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

6/6/13
NE 68138
426112

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

6/1/13
IL 60605
422250

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/31/13
MI 48430
421288

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

5/31/13
IN 46260
421319

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/30/13
SD 57703
419934

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/23/13
NJ 07205
415852

Capital One
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

4/2/13
NY 11566
370349

Barclays
Closed with explanation (Timely)

Credit card
Overlimit fee

4/1/13
FL 33442
370904

FirstBank of Puerto Rico
Closed with explanation (Timely)

Credit card
Overlimit fee

3/15/13
FL 32097
354280

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

3/15/13
OR 97330
356893

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

3/12/13
CA 94030
350004

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

3/7/13
CA 90254
345136

Amex
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

3/3/13
PA 19152
340002

Citibank
Closed with monetary relief (Timely)

Credit card
Overlimit fee

3/1/13
MN 55406
338691

Wells Fargo
Closed with non-monetary relief (Timely)

Credit card
Overlimit fee

2/22/13
NY 11703
327901

JPMorgan Chase
Closed with non-monetary relief (Timely, Disputed)

Credit card
Overlimit fee

2/17/13
NJ 07013
318838

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

2/6/13
NY 10414
304275

GE Capital Retail
Closed with explanation (Timely)

Credit card
Overlimit fee

1/12/13
NJ 07013
229725

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

12/27/12
PA 19090
217768

Amex
Closed with explanation (Timely)

Credit card
Overlimit fee

12/18/12
CT 06457
211694

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

12/7/12
MA 01301
205852

Citibank
Closed with explanation (Timely)

Credit card
Overlimit fee

12/5/12
FL 32097
204187

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Overlimit fee

11/30/12
MT 59457
201586

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

11/20/12
ID 83815
194156

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Overlimit fee

11/18/12
FL 33435
192795

Amex
Closed with explanation (Timely)

Credit card
Overlimit fee

10/29/12
MI 48317
179632

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Overlimit fee

10/21/12
IL 62002
175504

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Overlimit fee

10/17/12
LA 71409
173075

Citibank
Closed with explanation (Timely)

Credit card
Overlimit fee

10/16/12
VA 23234
171801

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

10/16/12
TX 76082
172032

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

10/11/12
CA 90007
169949

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

9/29/12
IA 50613
163988

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

9/20/12
MN 55313
156809

TCF National Bank
Closed with monetary relief (Timely)

Credit card
Overlimit fee

9/18/12
OH 45415
154993

Citibank
Closed with monetary relief (Timely)

Credit card
Overlimit fee

8/23/12
CA 95959
140778

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Overlimit fee

8/8/12
NY 12095
132021

First Niagara Bank
Closed with explanation (Timely)

Credit card
Overlimit fee

7/31/12
NV
127441

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Overlimit fee

7/21/12
FL 32218
121843

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Overlimit fee

7/18/12
MO 64055
119917

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

7/3/12
CA 94947
112012

Citibank
Closed with explanation (Timely)

Credit card
Overlimit fee

6/29/12
OH 45053
109977

U.S. Bancorp
Closed with monetary relief (Timely)

Credit card
Overlimit fee

6/29/12
PA 15145
110376

Capital One
Closed (Timely, Disputed)

Credit card
Overlimit fee

6/28/12
CA 94577
109622

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Credit card
Overlimit fee

6/19/12
MI 48329
103703

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Overlimit fee

6/19/12
TX 77099
103717

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Overlimit fee

6/19/12
AZ 85021
104428

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Overlimit fee

6/5/12
NC 27376
94465

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Overlimit fee

6/5/12
ID 83332
94708

Capital One
Closed with explanation (Timely)

Credit card
Overlimit fee

5/30/12
MS 39096
88579

Capital One
Closed with explanation (Not Timely, Disputed)

Credit card
Overlimit fee

5/30/12
TX 77026
88587

Citibank
Closed with explanation (Timely)

Credit card
Overlimit fee

5/27/12
IL 60680
87577

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/23/12
OK 74115
1426

Capital One
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/16/12
NY 11976
80769

Citibank
Closed with monetary relief (Timely)

Credit card
Overlimit fee

5/11/12
NY 14701
75596

Capital One
Closed without relief (Not Timely)

Credit card
Overlimit fee

4/29/12
MD 20814
67385

JPMorgan Chase
Closed with relief (Timely)

Credit card
Overlimit fee

4/23/12
VT 05201
38398

BB&T Financial
Closed without relief (Timely)

Credit card
Overlimit fee

4/16/12
NY 10118
58719

Citibank
Closed with relief (Timely)

Credit card
Overlimit fee

4/2/12
NH
27575

Capital One
Closed without relief (Timely)

Credit card
Overlimit fee

3/19/12
CA 92064
17706

Bank of America
Closed with relief (Timely)

Credit card
Overlimit fee

3/7/12
TX 79761
31696

Capital One
Closed with relief (Timely)

Credit card
Overlimit fee

2/26/12
PA 19104
26898

PNC Bank
Closed with relief (Timely)

Credit card
Overlimit fee

2/21/12
TX 77478
25031

Bank of America
Closed without relief (Timely)

Credit card
Overlimit fee

2/2/12
MN 55102
19867

U.S. Bancorp
Closed without relief (Timely, Disputed)

Credit card
Overlimit fee

1/19/12
CA 90068
11914

Wells Fargo
Closed with relief (Timely, Disputed)

Credit card
Overlimit fee

1/18/12
CA 92203
14704

Bank of America
Closed with relief (Timely)

Credit card
Overlimit fee

1/8/12
NJ 07013
11432

Citibank
Closed without relief (Timely)

Credit card
Overlimit fee

1/6/12
CA 94912
10804

Capital One
Closed without relief (Timely)

Credit card
Overlimit fee

1/5/12
WA 98229
9898

Capital One
Closed with relief (Timely)

Credit card
Overlimit fee

12/12/11
WA 98228
5062

Citibank
Closed with relief (Timely)

Credit card
Overlimit fee

12/1/11
CA 94118
2065

Wells Fargo
Closed without relief (Timely, Disputed)

Credit card
Overlimit fee

149 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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