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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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248 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/13/15
CA 95713
1466934

Comerica
Closed with monetary relief (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

6/16/15
CA 92780
1423592

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/9/15
NV 89445
1412099

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

6/8/15
TX 75063
1409878

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

6/8/15
GA 30097
1411291

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/7/15
89135
1409645

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/5/15
GA 30127
1408291

First Data Corporation
In progress (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

6/5/15
NY 12590
1408295

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/4/15
TX 75169
1405674

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

6/4/15
UT 84124
1406750

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/2/15
TX 75019
1401522

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/2/15
NY 11201
1402028

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

6/2/15
VA 22401
1401967

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

5/30/15
FL 32141
1399181

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/29/15
CA 94403
1397129

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/26/15
PA 19106
1391471

Comerica
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

5/26/15
NV 89117
1392720

Blackhawk Network Holdings Inc.
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

5/22/15
TN 37013
1389644

First Data Corporation
Closed with monetary relief (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/21/15
MA 02720
1386646

PayPal
Closed with monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

5/21/15
SC 29909
1386871

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/21/15
CA 92653
1387146

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/20/15
WA 98671
1385937

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/20/15
CO 80126
1386582

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

5/19/15
OR 97801
1383744

Comerica
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

5/19/15
CA 92648
1384359

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/14/15
MI 48457
1374964

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/14/15
OK 73116
1376295

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/14/15

1377422

Citibank
Closed with monetary relief (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/13/15
CA 92620
1373793

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

5/13/15
CA 91304
1374371

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/12/15
FL 34748
1371334

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/11/15
FL 33527
1369714

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

5/11/15
CA 94070
1369813

Citibank
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/8/15
TX 77009
1367919

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/7/15
CA 90230
1365957

Blackhawk Network Holdings Inc.
Closed with explanation (Timely, Disputed)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

5/7/15
AZ 85029
1366010

PayPal
Closed with non-monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

5/6/15
NV 89512
1362650

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/5/15
NC 27534
1360688

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

5/4/15
NY 11575
1358673

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/4/15
NC 28210
1360332

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/4/15
AZ 85254
1359376

PayPal
Closed with non-monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

5/1/15
NJ 07981
1357129

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

4/28/15
FL 33498
1351432

Blackhawk Network Holdings Inc.
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/26/15
WA 98422
1347568

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/24/15
MN 55448
1345674

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

4/23/15
NY 11435
1343755

Comerica
In progress (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

4/21/15
NC 27549
1339659

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

4/20/15
CA 95819
1337287

HSBC
Closed with explanation (Timely, Disputed)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

4/19/15
WA 98005
1336331

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/18/15
NC 27513
1336200

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/17/15
NH 03079
1335346

Citibank
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/13/15
OH 45449
1327563

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/13/15
NC 28213
1328443

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/12/15
NC 28273
1326499

Amex
Closed with explanation (Timely)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

4/7/15
GA 30338
1319334

First Data Corporation
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/7/15
TX 79159
1319731

PayPal
Closed with explanation (Timely, Disputed)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

4/3/15
NC 28625
1315581

Bank of America
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

4/1/15
01485
1310275

PayPal
Closed with non-monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

4/1/15
MD 20906
1311641

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/31/15
PA 19425
1309521

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/29/15
FL 33064
1306257

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/27/15
MD 20720
1304624

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

3/26/15
MI 48187
1303700

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/25/15
NM 87112
1301099

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

3/24/15
PA 17522
1298551

Plastyc, Inc.
Untimely response (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/23/15
OR 97128
1295399

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/21/15
CO 81147
1294662

U.S. Bancorp
Closed with non-monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/20/15
MI 48188
1293749

Blackhawk Network Holdings Inc.
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/19/15
GA 30338
1290527

First Data Corporation
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/19/15
PA 18042
1290870

PayPal
Closed with monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

3/18/15
IL 60609
1289233

Amex
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

3/17/15
TX 78130
1286580

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

3/16/15
MD 20720
1284287

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

3/16/15
IA 50501
1284620

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/14/15
WA 98075
1283380

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

3/13/15
CO 80121
1281837

U.S. Bancorp
Closed with non-monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/12/15
CA 94610
1283146

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/11/15
TX 78063
1277405

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/11/15
TX 75104
1277952

U.S. Bancorp
Closed with non-monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

3/11/15
VA 24060
1277954

PayPal
Closed with monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

3/11/15
CA 90048
1278398

Amex
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

3/11/15
CA 92630
1278613

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

3/10/15
GA 30017
1275890

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/10/15
FL 33157
1275939

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/10/15
TX 77052
1277207

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/9/15
MA 02180
1273638

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/9/15
CA 91801
1274279

U.S. Bancorp
Closed with non-monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

3/9/15
CA 94610
1274360

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

3/7/15
IN 46360
1281234

Blackhawk Network Holdings Inc.
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/5/15
TX 75904
1269585

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/5/15
IL 60625
1269934

Blackhawk Network Holdings Inc.
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/4/15
NY 12601
1267034

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/3/15
TX 77802
1265248

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

3/3/15
TN 38103
1266024

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/28/15
VA 23228
1262072

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

2/27/15
TX 77429
1260629

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

2/26/15
CA 90076
1259478

Comerica
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

2/23/15
SD 57110
1253518

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/19/15
CA 91354
1246669

U.S. Bancorp
Closed with non-monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

2/19/15
FL 34428
1247838

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

2/18/15
TX 76107
1244032

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

2/17/15
WA 98103
1243546

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

2/15/15
IL 62208
1241362

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

2/13/15
TN 37218
1239053

NetSpend Corporation, a TSYS Company
Closed (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

2/13/15
LA 71266
1240563

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/13/15
IL 60133
1241019

Citibank
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/13/15
WA 98010
1241021

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/10/15
PA 18360
1233328

Wells Fargo
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

2/10/15

1234155

PayPal
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

2/9/15
ME 04011
1231892

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/7/15
WA 98092
1230294

Blackhawk Network Holdings Inc.
Closed with monetary relief (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/7/15
OR 97402
1230458

Blackhawk Network Holdings Inc.
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

2/5/15
NJ 07203
1226403

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

2/4/15
CA 95124
1224513

Blackhawk Network Holdings Inc.
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

2/2/15
MA 01830
1220101

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

2/2/15
DC 20002
1220930

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/30/15
TX 76543
1217859

Comerica
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

1/30/15
FL 33445
1217888

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/30/15
NJ 08030
1218784

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/30/15
CA 94804
1219282

Amex
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

1/28/15
CA 92780
1215160

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

1/26/15
GA 31060
1209777

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

1/23/15
CA 92627
1206626

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/23/15
NJ 07040
1207295

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

1/22/15
OR 97459
1204649

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

1/22/15
AR 72472
1205148

PayPal
Closed with monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

1/21/15
IL 60510
1202494

PayPal
Closed with non-monetary relief (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

1/20/15
NY 11570
1199786

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/20/15
NY 11429
1199643

Pay-O-Matic
Untimely response (Not Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

1/19/15
IN 47274
1198539

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Timely)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

1/19/15
TX 77372
1198569

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/13/15
OH 45220
1191688

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/9/15
FL 33305
1187568

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/9/15
OH 43213
1188700

Western Union
Closed with explanation (Not Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/6/15
GA 31606
1183093

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

1/5/15
AL 36105
1183299

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

1/4/15
CA 90403
1179941

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

1/1/15
RI 02920
1178160

Amex
Closed with monetary relief (Timely)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

12/23/14
FL 32837
1167798

PayPal
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

12/22/14
TX 76541
1166701

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

12/17/14
TX 78653
1159902

Citibank
Closed with explanation (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

12/17/14
MN 55407
1160621

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

12/17/14
AL 36611
1160775

Citibank
Closed with explanation (Timely, Disputed)

Prepaid card (Transit card)
Unauthorized transactions/trans. issues

12/12/14
SC 29205
1155586

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely, Disputed)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

12/11/14
FL 34609
1152257

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

12/11/14
GA 30815
1152436

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

12/11/14
OH 44505
1153013

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

12/10/14
NY 11216
1150403

Comerica
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

12/10/14
FL 32246
1152217

Amex
Closed with monetary relief (Timely, Disputed)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

12/6/14
CA 90036
1145704

Google Inc.
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

12/5/14
GA 30188
1144792

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

12/5/14
CO 80907
1145285

Amex
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

12/5/14
CA 90230
1145737

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

12/4/14
AZ 85138
1143267

PayPal
Closed with monetary relief (Timely, Disputed)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

12/2/14
CA 90018
1138139

Google Inc.
Closed with explanation (Timely, Disputed)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

12/1/14
NY 12307
1136918

Amex
Closed with monetary relief (Timely)

Prepaid card (Transit card)
Unauthorized transactions/trans. issues

12/1/14
CA 92253
1137635

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/26/14
CA 90503
1134443

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

11/25/14
PA 19106
1131887

U.S. Bancorp
Closed with monetary relief (Timely, Disputed)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

11/24/14
CA 91702
1128341

Wells Fargo
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

11/24/14
MD 20747
1128359

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/21/14
OH 44134
1136379

Comerica
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

11/17/14
TN 38506
1119779

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/17/14
CA 90034
1119968

Blackhawk Network Holdings Inc.
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/17/14
MI 48089
1120812

Comerica
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/17/14
AZ 85032
1121033

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

11/14/14
NJ 08550
1117720

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

11/13/14
TX 75758
1114386

Citibank
Closed with explanation (Timely)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

11/12/14
WA 98422
1112127

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/12/14
NJ 08722
1113183

Amex
Closed with monetary relief (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/10/14
CA 94102
1110032

NetSpend Corporation, a TSYS Company
Closed with monetary relief (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

11/6/14
FL 34239
1105222

BB&T Financial
Closed with explanation (Timely)

Prepaid card (Electronic Benefit Transfer / EBT card)
Unauthorized transactions/trans. issues

11/6/14
NJ 08618
1105553

GE Capital Bank
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

11/6/14
GA 30274
1105928

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/5/14
CA 94609
1102683

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

11/4/14
CA 90013
1103811

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

10/31/14
OH 44136
1094964

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

10/30/14
OH 45240
1094424

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

10/30/14
AZ 86926
1094459

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/29/14
PA 17050
1091543

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/29/14
NE 68022
1091943

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/28/14
FL 33069
1088591

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/27/14
GA 30005
1089403

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/27/14
OH 43206
1090166

Comerica
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/27/14
OH 43920
1090405

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/24/14
IA 50627
1085406

Comerica
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/24/14
CA 91744
1086443

Amex
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/23/14
TN 38105
1083818

U.S. Bancorp
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

10/22/14
TX 75231
1081758

Wells Fargo
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/21/14
FL 34683
1079677

Amex
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/21/14
NV 89123
1080446

Amex
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/20/14
OK 74059
1077210

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/19/14
NY 14609
1077042

PayPal
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/18/14
VA 22309
1076841

Amex
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

10/16/14
PA 19464
1073702

Comerica
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

10/16/14
CA 91754
1073908

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

10/13/14
MA 02176
1069277

Amex
Closed with monetary relief (Timely)

Prepaid card (ID prepaid card)
Unauthorized transactions/trans. issues

10/10/14
IL 60621
1067244

Citibank
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

10/6/14
OH 44107
1060876

Amex
Closed with monetary relief (Not Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

10/2/14
MA 01118
1055136

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

10/2/14
AZ 85355
1055529

Bank of America
Closed with explanation (Not Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

10/1/14
NJ 07310
1054503

Bank of America
Closed with explanation (Not Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

9/30/14
CA 91302
1052063

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/29/14
NV 89145
1050106

U.S. Bancorp
Closed with monetary relief (Not Timely, Disputed)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

9/29/14
NJ 08723
1050179

PayPal
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/29/14
FL 33433
1050514

Amex
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/23/14
IL 60649
1041803

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

9/19/14
MT 59718
1037206

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/16/14
NY 14606
1030533

Bank of America
Closed with explanation (Not Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

9/16/14
CA 95821
1033525

Bank of America
Closed with monetary relief (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

9/15/14
PA 15212
1029616

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

9/14/14
FL 32207
1027946

Amex
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/11/14
CA 92840
1024863

PayPal
Closed with non-monetary relief (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

9/10/14
WI 53209
1022621

TCF National Bank
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

9/9/14
CO 80216
1020419

Comerica
Closed with explanation (Not Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

9/9/14
FL 32209
1020869

Wells Fargo
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/8/14
CA 92585
1018190

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/8/14
TX 77705
1018413

Amex
Closed with explanation (Not Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/8/14
NY 11722
1018809

U.S. Bancorp
Closed with non-monetary relief (Not Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

9/5/14
MD 21801
1016701

Bank of America
Closed with explanation (Not Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

9/3/14
CA 93117
1011556

Citibank
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/3/14
NH 03811
1012154

PayPal
Closed with non-monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/2/14
CA 95062
1009853

Comerica
Closed with explanation (Not Timely)

Prepaid card (Other special purpose card)
Unauthorized transactions/trans. issues

8/31/14
CA 90014
1008964

U.S. Bancorp
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/26/14
ND 59201
1001683

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

8/21/14
MN 55082
994996

PayPal
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

8/20/14
GA 30083
993454

Amex
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/18/14
CO 80640
989525

Comerica
Closed with monetary relief (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

8/18/14
CO 80466
989537

Citibank
Closed with explanation (Not Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

8/18/14
NJ 07304
990268

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/16/14
CA 92010
987850

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/14/14
TX 78250
983705

Amex
Closed with explanation (Not Timely, Disputed)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/13/14
NM 87102
982066

Comerica
Closed with monetary relief (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

8/11/14
CA 92101
978801

Comerica
Closed with explanation (Not Timely, Disputed)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

8/8/14
TX 76201
976756

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

8/7/14
NY 11423
975171

Amex
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/5/14
CA 91344
969301

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

8/5/14
CA 91206
969674

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

7/30/14
WA 98155
961301

PayPal
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

7/28/14
TX 79936
957249

PayPal
Closed with explanation (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

7/28/14
AZ 85716
958169

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

7/24/14
AZ 85262
951902

Comerica
Closed with explanation (Not Timely)

Prepaid card (Government benefit payment card)
Unauthorized transactions/trans. issues

7/23/14
OH 43316
950368

Amex
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

7/22/14
WA 98056
948171

KeyBank NA
Closed with explanation (Not Timely, Disputed)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

7/22/14
HI 96744
948287

U.S. Bancorp
Closed with monetary relief (Not Timely, Disputed)

Prepaid card (Gift or merchant card)
Unauthorized transactions/trans. issues

7/21/14
CO 80218
945559

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

7/21/14
NJ 08817
946991

Amex
Closed with monetary relief (Not Timely)

Prepaid card (Mobile wallet)
Unauthorized transactions/trans. issues

7/19/14
TN 37656
944774

U.S. Bancorp
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

248 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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