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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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139 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
CA 93446
1417046

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/5/15
GA 30501
1407343

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/2/15
VA 22204
1402784

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/1/15
MA 01949
1399831

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/1/15
OR 97239
1401762

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

5/21/15
FL 33304
1386837

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

5/13/15
NY 10583
1373219

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

5/12/15
FL 33131
1372260

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

5/12/15
CA 92604
1372554

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

5/10/15
OR 97068
1368599

PayPal
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/5/15
DE 19939
1360989

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/4/15
TX 77034
1359500

MoneyGram
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/23/15
20016
1345277

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/22/15
MA 02109
1341849

Santander Bank US
In progress (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/12/15
PA 19403
1327048

RBS Citizens
In progress (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/6/15
09114
1316896

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/3/15
IL 60073
1315235

Amex
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

3/30/15
75002
1306721

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

3/21/15
MD 20603
1294659

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

3/18/15
IL 60174
1288331

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

3/17/15
CA 92801
1288269

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

3/16/15
NY 11211
1284404

Envios de Valores La Nacional Corp.
Untimely response (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

3/10/15
TX 75287
1276021

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

3/10/15
FL 34208
1276440

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

3/7/15
AZ 85011
1272421

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

3/3/15
OH 44851
1264710

The Huntington National Bank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

2/28/15
NY 10021
1261937

Capital One
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

2/25/15
IL 60564
1257873

PayPal
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

2/17/15
SC 29841
1244412

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

2/10/15
PA 15221
1232871

Arvest Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

1/29/15
TX 78727
1216803

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

1/20/15
CA 92345
1199019

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

1/12/15
NE 68134
1190035

U.S. Bancorp
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

1/7/15
TX 78216
1185178

USAA Savings
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

1/5/15
VA 23220
1180827

SunTrust Bank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

1/3/15

1179626

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/12/14
TX 78547
1153919

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

12/12/14
NE 68503
1154367

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

12/5/14
FL 33186
1144795

Citibank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

12/4/14
PA 18603
1142780

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

11/6/14
CA 91356
1106825

Bank of America
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

10/12/14
OH 45011
1068410

PayPal
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

10/2/14

1055801

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

9/29/14
NC 28756
1048729

TD Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

9/15/14
TX 77038
1028761

PayPal
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

9/11/14
OR 97009
1024410

USAA Savings
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/10/14
MN 56601
1023042

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/4/14
IL 61803
1013912

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/3/14
GA 30062
1011930

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/28/14
FL 34446
1006551

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/21/14
FL 32514
995583

Wells Fargo
Closed with monetary relief (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

8/19/14
CO 80209
990962

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

8/7/14
MA 02067
973109

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/6/14
MA 02066
971780

RBS Citizens
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

8/6/14
FL 32159
974451

SunTrust Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/4/14
WA 98121
968747

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

7/8/14
VA 23220
927413

SunTrust Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

7/8/14
PA 15009
927960

PNC Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

7/8/14
NJ 07652
928230

TD Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

7/4/14
MA 01254
923877

RBS Citizens
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

6/27/14
MA 02121
914753

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/27/14
NC 27104
915134

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/26/14
NY 10704
912203

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/26/14
NY 14201
912360

KeyBank NA
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/23/14
CA 92106
906164

FirstMerit Bank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/21/14
NY 11566
905452

PayPal
Closed with non-monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/19/14
IL 60613
901311

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/16/14
MO 63026
896151

Bank of America
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

6/16/14
WA 98367
897207

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/4/14
21039
880619

SunTrust Bank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

6/1/14
CA 91326
876093

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/23/14
FL 33131
866313

TD Bank
Closed with monetary relief (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

5/21/14
FL 33435
862781

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/12/14
NY 11937
847423

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/9/14
TX 77061
846062

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/7/14
NJ 07470
842778

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/6/14
CA 94564
840714

Bank of the West
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/29/14
00955
830003

Bank of America
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

4/27/14
ME 04421
820557

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/24/14
MO 63146
822777

Navy FCU
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/21/14
NY 13790
818105

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

4/16/14
PA 17349
812845

Wells Fargo
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/15/14
WI 53711
810909

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

4/15/14
NV 89148
810924

Citibank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

4/14/14
FL 33024
807291

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/13/14
NY 10977
808535

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

4/11/14
MA 02421
805310

BNY Mellon
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

4/4/14
MO 64133
794368

Deutsche Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/1/14
IL 61821
788531

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

3/12/14
CA 95351
760069

Bank of the West
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

2/24/14
MN 55116
729167

Wells Fargo
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

2/12/14
MN 56258
734219

PayPal
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

2/10/14
NY 11211
707062

JPMorgan Chase
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

2/5/14
IL 60631
700516

Bank of America
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

2/4/14
CT 06437
700065

JPMorgan Chase
Closed with non-monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

2/3/14
CA 92805
698509

Wells Fargo
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

1/24/14
CA 94566
685357

Deutsche Bank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

1/23/14
MN 55449
682844

TCF National Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

1/16/14
CA 95073
672495

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

1/6/14
NY 11205
656137

PayPal
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

1/2/14
DC 20011
652300

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/18/13
FL 32225
644432

PayPal
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/16/13
IL 60061
636376

Fifth Third Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/13/13
PA 19567
633199

Santander Bank US
Closed (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/12/13
UT 84129
631394

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

12/11/13
FL 33460
629371

Citibank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

12/10/13
NY 10466
628778

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/6/13
VA 20190
624830

PNC Bank
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/6/13
TX 78701
625142

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

12/2/13
FL 34655
618245

TD Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

11/21/13
AZ 85210
610270

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

11/18/13
IL 60625
603343

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

11/15/13
NY 10306
600240

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

11/11/13
NC 28539
593692

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

11/9/13
NY 10023
592630

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

11/4/13

584128

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

11/1/13
NJ 07481
582277

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

10/31/13
FL 34744
581230

Bank of America
Closed with monetary relief (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

10/30/13

577689

PNC Bank
Closed with monetary relief (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

10/29/13
NJ 08691
575417

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

10/26/13
GA 30075
572619

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

10/24/13
MO 64114
569788

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

10/20/13
WI 54963
562540

Bank of America
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

10/7/13
SC 29455
554555

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

10/7/13
CA 94002
554788

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/13/13
PA 15559
527292

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/13/13
PA 18641
528074

PNC Bank
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/10/13
NY 11206
521409

Capital One
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

9/2/13
NJ 08854
512665

Trans-Fast Remittance LLC
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/30/13
CO 80108
511040

Bank of America
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

8/16/13
OH 43228
493177

PNC Bank
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

8/9/13
MD 20815
485539

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

7/24/13
AK 99507
480243

Wells Fargo
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

7/19/13
WI 54545
462104

Associated Bank
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

6/25/13
NJ 07009
442773

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

6/5/13
OH 44302
424510

U.S. Bancorp
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Wrong amount charged or received

5/14/13
GA 30062
406922

Western Union
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

5/3/13
CO 81601
398961

USAA Savings
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Wrong amount charged or received

4/10/13
NY 10163
379173

Capital One
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

139 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
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WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
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EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


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80.00%$2 Million


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SUPER SUPPERS
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