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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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225 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/15/15
FL 32725
1420981

TD Bank
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Unexpected/Other fees

6/3/15
AZ 85297
1404725

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

6/3/15
OH 45133
1404930

First Data Corporation
In progress (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

6/1/15
90133
1400362

PayPal
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

5/29/15
NJ 08817
1397945

Apple Law Group, Inc.
Untimely response (Not Timely)

Other financial service (Debt settlement)
Fraud or scam

5/29/15
CA 92593
1398494

Sterling Infosystems, Inc.
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Customer service/Customer relations

5/29/15
NY 10014
1398849

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Foreign currency exchange)
Disclosures

5/28/15
NY 10007
1395357

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Unexpected/Other fees

5/27/15
NJ 08108
1393870

TD Bank
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Excessive fees

5/23/15
OH 89119
1390071

First Data Corporation
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

5/23/15
NV 89119
1390072

First Data Corporation
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

5/22/15
WV 26508
1388749

Pay-O-Matic
Untimely response (Not Timely)

Other financial service (Check cashing)
Fraud or scam

5/21/15
WA 98292
1387046

First Data Corporation
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Unexpected/Other fees

5/20/15
CA 95814
1385079

DFC Global Corp
Closed with non-monetary relief (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

5/18/15
NC 27896
1380365

Citibank
Closed with non-monetary relief (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

5/14/15
DE 19802
1376109

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

5/12/15
WA 98107
1371530

U.S. Bancorp
Closed with explanation (Timely)

Other financial service (Check cashing)
Unexpected/Other fees

5/12/15
AZ 85441
1372558

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

5/12/15
TX 77090
1372947

Trinity Credit Services
Closed with monetary relief (Timely)

Other financial service (Credit repair)
Fraud or scam

5/8/15
GA 30546
1367303

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Fraud or scam

5/7/15
NC 27520
1365387

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

5/6/15
MD 20710
1362891

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Timely)

Other financial service (Credit repair)
Excessive fees

5/6/15
WI 53202
1363012

Wells Fargo
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Fraud or scam

5/5/15
LA 70884
1360749

Citibank
In progress (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

5/4/15

1359080

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

5/4/15
30419
1359918

JPMorgan Chase
Closed (Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

5/2/15
CA 91324
1357895

FINANCIAL INSIGHT
Closed with explanation (Timely)

Other financial service (Credit repair)
Fraud or scam

5/1/15
MI 48629
1356386

CNG Financial Corporation
Closed with monetary relief (Timely)

Other financial service (Check cashing)
Advertising and marketing

4/30/15
ME 04243
1354950

TD Bank
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Unexpected/Other fees

4/30/15
OR 97201
1354488

Western Union
Closed with monetary relief (Timely)

Other financial service (Money order)
Unexpected/Other fees

4/28/15
RI 02909
1350303

NRA Group, LLC
Closed with explanation (Timely)

Other financial service (Debt settlement)
Advertising and marketing

4/28/15
NV 89148
1351021

Rapture Technology
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

4/23/15
SC 29445
1344827

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

4/17/15
CA 95687
1335297

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Advertising and marketing

4/15/15
IL 60048
1331518

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Fraud or scam

4/14/15
WI 53220
1329036

AES/PHEAA
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

4/13/15
DC 20002
1327628

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Fraud or scam

4/13/15
CA 92101
1328351

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

4/9/15
NY 10027
1322786

Wells Fargo
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

4/8/15
PA 15601
1320972

PNC Bank
Closed with monetary relief (Timely)

Other financial service (Foreign currency exchange)
Unexpected/Other fees

4/8/15
VA 24055
1321216

Wells Fargo
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

4/8/15
AL 35613
1321820

Regions
Closed with explanation (Timely)

Other financial service (Check cashing)
Unexpected/Other fees

4/8/15
NJ 08054
1322613

Bank of America
Closed with monetary relief (Timely)

Other financial service (Check cashing)
Unexpected/Other fees

4/6/15
MD 20602
1317330

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Timely)

Other financial service (Credit repair)
Fraud or scam

4/6/15
CO 80125
1317943

PayPal
Closed with non-monetary relief (Timely)

Other financial service (Refund anticipation check)
Customer service/Customer relations

3/29/15
WI 54904
1306298

Bank of America
Closed with explanation (Timely, Disputed)

Other financial service (Refund anticipation check)
Customer service/Customer relations

3/26/15
DC 20032
1301927

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Customer service/Customer relations

3/26/15
CA 93101
1302257

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Unexpected/Other fees

3/23/15
WA 98012
1295845

Bank of America
Closed with explanation (Timely, Disputed)

Other financial service (Debt settlement)
Unexpected/Other fees

3/23/15
NC 28056
1296026

SunTrust Bank
In progress (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

3/19/15
SC 29646
1290280

Western Union
In progress (Not Timely)

Other financial service (Money order)
Lost or stolen money order

3/18/15
NC 27834
1288648

PNC Bank
Closed with explanation (Timely)

Other financial service (Credit repair)
Unexpected/Other fees

3/18/15

1289792

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Other financial service (Refund anticipation check)
Customer service/Customer relations

3/16/15
PA 19143
1284142

Apple Law Group, Inc.
Untimely response (Not Timely)

Other financial service (Debt settlement)
Excessive fees

3/16/15
CA 93033
1284224

Amex
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

3/15/15
IL 60074
1283630

PLS GROUP, INC
In progress (Timely)

Other financial service (Check cashing)
Unexpected/Other fees

3/13/15
DC 20001
1281918

Churchill Debt Settlement
Closed with explanation (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

3/13/15
IL 60076
1282172

Encore Capital Group
Closed with non-monetary relief (Timely)

Other financial service (Credit repair)
Advertising and marketing

3/13/15
MN 56379
1282776

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

3/12/15
OK 74006
1279602

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Excessive fees

3/11/15
WI 53090
1277481

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

3/10/15
UT 84042
1275264

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Advertising and marketing

3/9/15
OH 43125
1274410

Kroll, Inc
In progress (Timely)

Other financial service (Credit repair)
Customer service/Customer relations

3/8/15
CA 91902
1272543

Wolfe Financial, Inc.
Untimely response (Not Timely)

Other financial service (Refund anticipation check)
Customer service/Customer relations

3/7/15
GA 30518
1281263

Global Payments Check Services, Inc.
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

3/7/15
NJ 08820
1282877

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Disclosures

3/5/15
50300
1268783

Bank of America
Closed with explanation (Timely, Disputed)

Other financial service (Refund anticipation check)
Lost or stolen check

3/5/15
PA 19142
1269968

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Timely)

Other financial service (Credit repair)
Disclosures

3/4/15
CA 96137
1267926

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

3/3/15
GA 30310
1266148

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

3/3/15
NY 11804
1266631

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Disclosures

2/25/15
NY 14456
1256695

Green Tree Servicing, LLC
Closed with monetary relief (Timely)

Other financial service (Refund anticipation check)
Customer service/Customer relations

2/25/15
MO 63141
1256747

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

2/25/15
IL 60639
1257180

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

2/25/15
NH 03037
1257828

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

2/23/15
TX 75032
1251838

Bank of America
Closed with monetary relief (Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

2/21/15
NC 27215
1250596

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

2/21/15
CA 95315
1250935

Wells Fargo
Closed with explanation (Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

2/20/15
FL 32702
1248668

Amex
Closed with explanation (Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

2/19/15
WA 98661
1247874

Wells Fargo
Closed with explanation (Timely, Disputed)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

2/18/15
TX 78644
1244088

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Disclosures

2/18/15
OH 45813
1244554

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Disclosures

2/13/15
IN 46241
1240003

ACE Cash Express Inc.
Closed (Timely)

Other financial service (Check cashing)
Fraud or scam

2/12/15
WA 98391
1237987

Money Management International, Inc.
Closed with non-monetary relief (Timely)

Other financial service (Debt settlement)
Unexpected/Other fees

2/11/15
TX 77015
1237503

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

2/10/15
AZ 85020
1234438

FirstBank
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Fraud or scam

2/5/15
NY 10702
1225832

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

2/5/15
IL 60402
1226350

BMO Harris
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Fraud or scam

2/4/15
CO 80203
1225564

Fidelity National Financial, Inc
Closed with explanation (Timely)

Other financial service (Refund anticipation check)
Fraud or scam

2/3/15
TX 78744
1223977

MoneyGram
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

2/2/15
IL 60657
1219816

Experian
Closed with monetary relief (Timely)

Other financial service (Credit repair)
Unexpected/Other fees

2/2/15
TX 77840
1220234

FMK Credit Education Center, INC
Closed with explanation (Timely)

Other financial service (Credit repair)
Fraud or scam

1/28/15
NY 14464
1214057

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Disclosures

1/28/15
MO 65706
1214465

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

1/28/15
PA 19054
1214716

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

1/28/15
AL 36867
1215776

Wells Fargo
Closed with explanation (Timely)

Other financial service (Credit repair)
Customer service/Customer relations

1/26/15
CA 91505
1210762

Union Bank
Closed with explanation (Timely)

Other financial service (Check cashing)
Unexpected/Other fees

1/25/15
MO 63119
1208842

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Disclosures

1/23/15
CA 90045
1206798

Bank of America
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

1/21/15
NY 11207
1202086

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Fraud or scam

1/20/15
CA 93905
1199107

First Data Corporation
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

1/19/15
WA 99004
1198536

United Recovery Worldwide LLC
Closed with explanation (Timely)

Other financial service (Credit repair)
Fraud or scam

1/14/15
VA 22304
1195640

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

1/13/15
TN 37040
1196126

Bank of America
Closed (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

1/12/15
MA 02126
1194025

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Excessive fees

1/10/15
TN 37217
1189667

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Timely)

Other financial service (Money order)
Unexpected/Other fees

1/8/15
NC 28278
1187101

CarMax, Inc.
Closed with explanation (Timely)

Other financial service (Credit repair)
Fraud or scam

1/7/15
NY 11234
1183710

On-Site Manager, Inc.
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Customer service/Customer relations

12/30/14
TX 77418
1175478

BBVA Compass
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

12/26/14
MI 48439
1171026

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Check cashing)
Disclosures

12/18/14
FL 32233
1161961

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Other financial service (Credit repair)
Customer service/Customer relations

12/18/14
CA 90046
1163291

Bank of America
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Fraud or scam

12/17/14
FL 32218
1160644

ACE Cash Express Inc.
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

12/16/14
NJ 07302
1157792

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

12/15/14
NY 12204
1156175

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

12/15/14
WA 98513
1156655

Sentry Credit, Inc.
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

12/15/14
CA 95430
1157492

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

12/12/14
FL 32210
1154059

Enova International, Inc.
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

12/11/14
DC 20008
1153738

Credit Service, Inc
Untimely response (Not Timely)

Other financial service (Debt settlement)
Fraud or scam

12/10/14
FL 33177
1151360

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

12/3/14
CA 91104
1141819

Fifth Third Bank
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

12/3/14
CA 92882
1142352

Ocwen
Closed with explanation (Timely)

Other financial service (Refund anticipation check)
Customer service/Customer relations

11/28/14
OR 97301
1134982

Law Offices of Erik Graeff, PC
Untimely response (Not Timely)

Other financial service (Debt settlement)
Excessive fees

11/26/14
CT 06854
1133003

First Data Corporation
Closed with monetary relief (Not Timely)

Other financial service (Money order)
Customer service/Customer relations

11/25/14
NY 10031
1132828

Genpact Limited
Closed with explanation (Timely)

Other financial service (Refund anticipation check)
Customer service/Customer relations

11/22/14
IL 60619
1125285

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Other financial service (Money order)
Fraud or scam

11/21/14
IA 52206
1132433

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Unexpected/Other fees

11/19/14
WA 98632
1127555

On-Site Manager, Inc.
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Fraud or scam

11/18/14
FM 33305
1122398

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Other financial service (Money order)
Customer service/Customer relations

11/17/14
CO 80249
1118918

Bank of America
Closed with explanation (Timely, Disputed)

Other financial service (Refund anticipation check)
Fraud or scam

11/14/14
TX 78726
1117404

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

11/14/14
TX 75219
1117563

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Timely)

Other financial service (Credit repair)
Fraud or scam

11/13/14
NY 10451
1115428

National Settlement Services, Inc
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

11/13/14
CA 92701
1115737

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Disclosures

11/12/14
TX 77450
1114598

Prosperity Bancshares, Inc
Closed (Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

11/12/14

1115131

Navy FCU
Closed with explanation (Timely)

Other financial service (Debt settlement)
Unexpected/Other fees

11/10/14
TX 76310
1110479

Rescue 1 Financial, LLC
Untimely response (Not Timely)

Other financial service (Debt settlement)
Advertising and marketing

11/7/14
NY 11229
1107578

Citibank
Closed with monetary relief (Timely)

Other financial service (Debt settlement)
Excessive fees

11/4/14
CA 92653
1100346

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

10/29/14
NY 11215
1091467

Global Client Solutions
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

10/29/14
65711
1091865

Bank of America
Closed with explanation (Timely)

Other financial service (Debt settlement)
Fraud or scam

10/28/14
FL 34492
1087301

Amscot Corporation
Closed with explanation (Timely, Disputed)

Other financial service (Money order)
Disclosures

10/25/14
MS 39212
1086622

Global Payments Check Services, Inc.
Closed with non-monetary relief (Timely)

Other financial service (Check cashing)
Disclosures

10/25/14
TX 75023
1086901

RMCN Credit Services, Inc.
Closed with explanation (Timely, Disputed)

Other financial service (Credit repair)
Fraud or scam

10/24/14
AL 35236
1085667

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Lost or stolen money order

10/22/14
NJ 07675
1081323

JPMorgan Chase
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

10/22/14
NJ 07730
1081849

Wells Fargo
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

10/20/14
MA 02361
1077418

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Timely)

Other financial service (Credit repair)
Disclosures

10/20/14
FL 33715
1077809

Bank of America
Closed with monetary relief (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

10/20/14
AR 71913
1078451

Global Client Solutions
Closed with explanation (Timely, Disputed)

Other financial service (Debt settlement)
Fraud or scam

10/19/14
OR 97306
1077298

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Timely)

Other financial service (Credit repair)
Fraud or scam

10/16/14
KS 66104
1073033

First Data Corporation
Closed with non-monetary relief (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

10/16/14
81375
1073304

Citibank
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

10/16/14
KY 40223
1073586

BB&T Financial
Closed with explanation (Timely)

Other financial service (Refund anticipation check)
Advertising and marketing

10/16/14
CA 92123
1073780

Amex
Closed with explanation (Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

10/16/14
CA 94062
1075078

PayPal
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Fraud or scam

10/14/14
NY 10033
1069563

Capital One
Closed with explanation (Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

10/14/14
CA 90056
1070634

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

10/13/14
NY 12580
1068688

First Data Corporation
Closed with explanation (Timely)

Other financial service (Check cashing)
Customer service/Customer relations

10/10/14
FL 33617
1067415

Amscot Corporation
Closed with explanation (Timely, Disputed)

Other financial service (Money order)
Customer service/Customer relations

10/7/14
MA 01109
1061861

TD Bank
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Excessive fees

10/6/14

1058749

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

10/6/14
VA 23320
1059396

Navy FCU
Closed with explanation (Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

10/5/14
FL 32459
1058593

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

10/4/14
NM 87114
1058488

Amex
Closed with explanation (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

10/3/14
FL 33947
1056880

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Excessive fees

10/1/14
MA 01760
1053491

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Excessive fees

10/1/14
NY 13217
1053582

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Excessive fees

9/30/14
OH 43050
1051018

Western Union
Closed with explanation (Timely)

Other financial service (Foreign currency exchange)
Fraud or scam

9/29/14
IN 46953
1050189

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Timely)

Other financial service (Credit repair)
Customer service/Customer relations

9/24/14
MA 01952
1043186

TD Bank
Closed with explanation (Not Timely)

Other financial service (Money order)
Fraud or scam

9/22/14
PA 18017
1038450

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

9/22/14
WV 25855
1039804

First Data Corporation
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

9/19/14
MN 55130
1036032

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

9/19/14
TX 76015
1036912

First Advantage Corporation
Closed with explanation (Not Timely, Disputed)

Other financial service (Credit repair)
Customer service/Customer relations

9/19/14
GA 30311
1037680

Western Union
Closed with explanation (Not Timely)

Other financial service (Money order)
Lost or stolen money order

9/18/14
FL 33982
1035519

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

9/17/14
NC 28027
1032190

RMCN Credit Services, Inc.
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Unexpected/Other fees

9/17/14

1033533

Regions
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

9/15/14
KY 40475
1029160

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Excessive fees

9/12/14
CA 92008
1026893

Navy FCU
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

9/12/14
CA 92123
1027429

Amex
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

9/11/14
MI 48240
1024382

Global Financial Services Group
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Fraud or scam

9/11/14
SC 29063
1024472

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

9/8/14
74955
1018935

Citibank
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Customer service/Customer relations

9/8/14
TX 78641
1019479

Citibank
Closed with explanation (Not Timely, Disputed)

Other financial service (Debt settlement)
Fraud or scam

9/5/14
CA 93955
1016163

HSBC
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

9/5/14
NY 11374
1016187

Citibank
Closed with explanation (Not Timely)

Other financial service (Money order)
Fraud or scam

9/4/14
AL 36532
1014446

First Data Corporation
Closed with non-monetary relief (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

9/3/14
PA 17603
1012370

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Excessive fees

9/3/14
IN 46236
1013617

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Advertising and marketing

9/2/14
TN 38109
1011477

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Not Timely)

Other financial service (Credit repair)
Excessive fees

8/31/14
FL 33811
1009016

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

8/29/14
TX 78501
1007338

Western Union
Closed with explanation (Timely)

Other financial service (Money order)
Customer service/Customer relations

8/26/14
TX 78542
1003173

PayPal
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Fraud or scam

8/25/14
TN 38109
1000337

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Not Timely)

Other financial service (Credit repair)
Excessive fees

8/25/14
PA 18326
1001242

Wells Fargo
Closed with monetary relief (Not Timely)

Other financial service (Check cashing)
Excessive fees

8/21/14
ME 04955
994896

Ocwen
Closed with explanation (Not Timely)

Other financial service (Refund anticipation check)
Unexpected/Other fees

8/21/14
NJ 07731
995831

John C. Heath, Attorney at Law, PLLC
Closed with monetary relief (Not Timely)

Other financial service (Credit repair)
Customer service/Customer relations

8/19/14
FL 33433
990176

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

8/18/14
CA 95977
989411

U.S. Bancorp
Closed with monetary relief (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Disclosures

8/15/14
TN 37066
985795

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Other financial service (Check cashing)
Customer service/Customer relations

8/14/14
VA 23120
984570

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

8/12/14
CA 93535
979295

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Fraud or scam

8/12/14
ME 09290
979992

Amex
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

8/11/14
CA 93535
977286

Banco Popular North America
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Disclosures

8/11/14
PA 19104
977618

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Foreign currency exchange)
Incorrect exchange rate

8/8/14
MI 49633
975500

First Data Corporation
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

8/5/14
NY 10552
968409

John C. Heath, Attorney at Law, PLLC
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Fraud or scam

8/5/14
OH 44406
968525

PayPal
Closed with non-monetary relief (Not Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

8/5/14
CA 94915
969334

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

8/4/14
CA 90036
966691

GE Capital Retail
Closed with explanation (Not Timely)

Other financial service (Credit repair)
Customer service/Customer relations

8/1/14
IL 60649
964867

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Other financial service (Check cashing)
Fraud or scam

8/1/14
NY 11421
965291

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Foreign currency exchange)
Unexpected/Other fees

7/31/14
CA 94030
962727

Global Client Solutions
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

7/30/14
MA 01464
961002

Bank of America
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

7/28/14
OH 50317
957311

Action Financial Services, LLC
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Fraud or scam

7/25/14
TX 78226
954612

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Fraud or scam

7/25/14
MN 55104
954964

Amex
Closed with explanation (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

7/24/14
NY 11361
951733

Citibank
Closed with monetary relief (Not Timely)

Other financial service (Traveler's/Cashier's checks)
Lost or stolen check

7/24/14
CA 90250
953277

Western Union
Closed with explanation (Not Timely, Disputed)

Other financial service (Money order)
Lost or stolen money order

7/23/14
NY 13088
950928

Amex
Closed with explanation (Not Timely, Disputed)

Other financial service (Traveler's/Cashier's checks)
Customer service/Customer relations

7/21/14
NJ 07095
946037

Wells Fargo
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

7/21/14
CA 91902
946894

Navy FCU
Closed with explanation (Not Timely)

Other financial service (Debt settlement)
Customer service/Customer relations

7/19/14
DC 20019
945178

Amex
Closed with explanation (Not Timely)

Other financial service (Refund anticipation check)
Lost or stolen check

225 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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WINGS-N-THINGS
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TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
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SUPER SUPPERS
76.92%$1 Million


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