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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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151 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/19/15
AE 23669
1429617

Navy FCU
In progress (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/10/15
AE 09227
1414147

Valentine and Kebartas, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/6/15
AE 09128
1409349

Lender Live
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

6/5/15
AE 09534
1408599

United Financial Service
Untimely response (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

5/18/15
AE 09096
1379894

U.S. Bancorp
Closed with non-monetary relief (Timely)

Credit card
Rewards

5/15/15
AE 09173
1377961

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/11/15
AE 09853
1370983

Capital One
Closed with non-monetary relief (Timely, Disputed)

Credit card
Delinquent account

5/1/15
AE 09459
1357797

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/30/15
AE 09096
1354477

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/21/15
AE 09009
1340915

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/14/15
AE 09603
1329774

Ocwen
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

4/6/15
AE 09075
1317146

Sallie Mae
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/31/15
AE 09128
1309156

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

3/31/15
AE 09128
1309157

Wells Fargo
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

3/29/15
AE 09180
1306274

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/27/15
AE 09096
1304735

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/15
AE 09012
1300805

Citibank
Closed with explanation (Timely)

Mortgage (VA mortgage)
Credit decision / Underwriting

3/20/15
AE 09830
1293871

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/12/15
AE 09803
1282975

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/10/15
AE 09012
1275490

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/7/15
AE 09366
1272789

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

3/3/15
AE 09123
1265473

Caine & Weiner Co. Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/26/15
AE 09803
1259578

Capital One
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

2/25/15
AE 09114
1256641

Autovest, L.L.C.
Closed with explanation (Timely)

Debt collection (Auto)
False statements or representation (Attempted to collect wrong amount)

2/22/15
AE 09012
1251142

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/11/15
AE 09096
1235348

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/4/15
AE 09096
1225032

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/9/15
AE 09180
1189230

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/19/14
AE 09803
1165413

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Billing disputes

12/10/14
AE 09354
1150425

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Other special purpose card)
Managing, opening, or closing account

12/6/14
AE 09012
1145722

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/5/14
AE 09845
1144927

Bank of America
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

12/3/14
AE 09096
1141314

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/25/14
AE 09112
1130739

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

11/25/14
AE 09112
1130741

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

11/24/14
AE 09337
1128354

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

11/13/14
AE 09716
1114274

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/14/14
AE 09011
1070396

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

10/2/14
AE 09096
1054401

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/25/14
AE 09104
1045369

Citibank
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

9/23/14
AE 09853
1040647

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/23/14
AE 09853
1040648

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/22/14
AE 09403
1038399

HSBC
Closed with explanation (Timely)

Money transfers (International money transfer)
Other transaction issues

9/22/14
AE 09853
1039914

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/13/14
AE 09309
1027703

Experian
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

9/12/14
AE 09627
1026918

21st Mortgage Corporation
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/4/14
AE 09213
1015180

USAA Savings
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/4/14
AE 09205
1015355

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

9/1/14
AE 09096
1009158

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/25/14
AE 09630
999115

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

8/25/14
AE 09630
999116

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/25/14
AE 09630
999117

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/14/14
AE 09751
984593

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/14
AE 09368
960398

Great Lakes
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

7/22/14
AE 09012
947958

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

7/19/14
AE 09806
944772

Credit Protection Association, L.P.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/16/14
AE 09128
939849

Guild Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/15/14
AE 09046
938067

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

7/13/14
AE 09140
934717

Blakely-Witt and Associates, Inc.
Closed (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/8/14
AE 09824
926654

ECMC Group, Inc.
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt is not mine)

7/2/14
AE 09250
920844

Asta Funding, Inc
Closed with explanation (Not Timely)

Debt collection (Auto)
Disclosure verification of debt (Not given enough info to verify debt)

6/28/14
AE 09627
915743

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/20/14
AE 09034
903621

North Shore Agency, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

6/5/14
AE 09892
882004

Northland Group, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

6/5/14
AE 09892
882005

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

5/12/14
AE 09751
848618

Pentagon FCU
Closed with non-monetary relief (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

4/30/14
AE 09021
832281

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/25/14
AE 09067
825843

Citibank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/22/14
AE 09112
819293

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

4/21/14
AE 09354
817508

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/18/14
AE 09468
814805

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

4/11/14
AE 09382
804987

CCS Financial Services, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

4/8/14
AE 09096
798349

Ocwen
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/3/14
AE 09012
793394

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/14
AE 09012
787465

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

3/31/14
AE 09180
785155

Ocwen
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/14/14
AE 00437
767990

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/11/14
AE 09114
755687

SWBC Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/28/14
AE 09012
737743

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/15/14
AE 09627
716028

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/11/14
AE 09173
708245

Security Credit Services, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/11/14
AE 09140
709601

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/8/14
AE 09012
704784

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

2/4/14
AE 09067
699365

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/3/14
AE 09470
698348

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/22/14
AE 09464
679520

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/14
AE 09046
668891

PrimeLending, A PlainsCapital Company
Closed with explanation (Timely)

Mortgage (VA mortgage)
Application, originator, mortgage broker

12/30/13
AE 09630
649225

USAA Savings
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

12/26/13
AE 09470
645404

HSBC
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/19/13
AE 09366
639458

Citibank
Closed with explanation (Not Timely)

Credit card
Other

12/19/13
AE 09366
639459

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/8/13
AE 09180
627589

Army and Air Force Exchange Service
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

12/6/13
AE 09613
624450

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/21/13
AE 09180
607648

Army and Air Force Exchange Service
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

11/13/13
AE 09468
595816

HSBC
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

10/16/13
AE 09627
560478

M&T Bank
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/11/13
AE 09012
558266

Security National Automotive Acceptance Company, LLC
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/25/13
AE 09382
543291

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/18/13
AE 09067
533290

Omni Financial Group, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

9/13/13
AE 09123
527766

EOS Holdings, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/12/13
AE 09112
487715

U.S. Bancorp
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

8/8/13
AE 09630
483129

Ocwen
Closed with monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/5/13
AE 09112
481149

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

8/3/13
AE 09096
473620

Capital One
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

7/19/13
AE 09630
461654

BMW Financial Services
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

7/16/13
AE 09213
468529

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

7/15/13
AE 09213
468528

USAA Savings
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/10/13
AE 09728
453104

Flagstar Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/27/13
AE 09067
444377

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/9/13
AE 09620
426960

Bank of America
Closed (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

6/3/13
AE 09627
422385

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/31/13
AE 09049
421381

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

5/29/13
AE 09320
418741

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/13
AE 09824
411522

Bank of America
Closed with explanation (Timely)

Mortgage (VA mortgage)
Settlement process and costs

5/13/13
AE 09009
405671

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/28/13
AE 09708
393446

Bank of America
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/25/13
AE 09009
391763

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/2/13
AE 09142
371490

Bank of America
Closed (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/29/13
AE 09340
369690

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

3/12/13
AE 09468
349973

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit monitoring or identity protection (Receiving unwanted marketing/advertising)

3/6/13
AE 09824
343696

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Other fee

3/6/13
AE 09046
343813

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/16/13
AE 09831
318746

Nissan Motor Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/13/13
AE 09366
315339

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/13
AE 09114
310155

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/13
AE 09382
294317

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/28/13
AE 09824
265341

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

1/24/13
AE 09805
258021

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

11/27/12
AE 09012
198627

PHH Mortgage
Closed with non-monetary relief (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

11/23/12
AE 09355
196345

Citibank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/14/12
AE 09824
190715

Discover
Closed with explanation (Timely)

Credit card
Credit reporting

10/31/12
AE 09646
182410

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/31/12
AE 09464
182411

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/11/12
AE 09646
169593

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

8/22/12
AE 09075
140151

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/6/12
AE 09701
130505

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/30/12
AE 09012
126580

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/23/12
AE 09250
122447

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/29/12
AE 09140
110444

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

6/28/12
AE 09355
109675

Capital One
Closed with non-monetary relief (Timely, Disputed)

Credit card
Credit line increase/decrease

6/28/12
AE 09355
109724

Capital One
Closed with non-monetary relief (Timely)

Credit card
Credit line increase/decrease

6/28/12
AE 09355
109725

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

6/7/12
AE 09104
97436

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/12
AE 09865
86553

Capital One
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/16/12
AE 09114
79685

USAA Savings
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/20/12
AE 09834
61671

Capital One
Closed with relief (Timely)

Credit card
Billing disputes

4/13/12
AE 09367
57395

Citibank
Closed with relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/6/12
AE 09366
44630

Wells Fargo
Closed without relief (Timely)

Credit card
Collection debt dispute

3/13/12
AE 09102
34646

Navient
Closed with relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

2/27/12
AE 00226
27324

Citibank
Closed with relief (Timely)

Credit card
APR or interest rate

1/6/12
AE 09053
10662

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

151 Complaints Found
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About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

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