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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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13 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

3/11/15
AS 85051
1277736

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other transaction issues

1/8/15
AS 36869
1186573

Stallings Financial Group, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

12/22/14
AS 96799
1166932

Bank of Hawaii
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/27/14
AS 96799
1090028

Amex
Closed with non-monetary relief (Timely)

Credit card
APR or interest rate

8/30/14
AS 96799
1008939

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report shared with employer w/o consent)

8/20/14
AS 96799
994602

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/11/14
AS 96349
934053

Navy FCU
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

11/22/13
AS 96799
608671

First Hawaiian Bank
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

1/25/13
AS 85718
264063

Ocwen
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

1/16/13
AS 99801
234767

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/10/13
AS 96799
227914

Bank of Hawaii
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

11/5/12
AS 96799
185088

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

10/8/12
AS 85037
166212

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

13 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
2 Bank of Hawaii
1 Bank of America
1 Equifax
1 Citibank
1 Ocwen
1 First Hawaiian Bank
1 Navy FCU
1 TransUnion
1 Experian
1 Amex
1 Stallings Financial Group, Inc.
1 Western Union


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Another Cool Tool:
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SUPER SUPPERS
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