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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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22 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

5/28/15
MH 04027
1396109

Ocwen
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/17/15
MH 21122
1287755

M&T Bank
In progress (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/19/15
MH 48917
1246452

Unified Global Group
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

1/27/15
MH 02149
1213419

Bank of America
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

11/9/14
MH 49548
1109178

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/28/14
MH 62702
1048683

CCB Credit Serivces, Inc
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated committed crime not paying)

9/16/14
MH 48507
1031651

Critical Resolution Mediation LLC
Untimely response (Not Timely)

Debt collection
Communication tactics (Called after sent written cease of comm)

9/15/14
MH 48125
1029607

Cavalry Investments, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

8/11/14
MH 20782
977255

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

6/24/14
MH 48217
908537

Bayview Loan Servicing, LLC
Closed (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/17/14
MH 21921
898158

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/3/14
MH 70805
836839

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/2/14
MH 49516
790208

Navient
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Talked to a third party about my debt)

12/2/13
MH 03984
617785

U.S. Bancorp
Closed (Not Timely)

Credit card
APR or interest rate

10/31/13
MH 03467
581226

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/17/13
MH 01585
531068

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

8/25/13
MH 41105
503639

Citibank
Closed with explanation (Timely)

Credit card
Advertising and marketing

6/19/13
MH 48038
437433

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/8/13
MH 02150
376372

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/21/13
MH 21046
325988

Capital One
Closed with explanation (Timely)

Credit card
Credit determination

9/14/12
MH 20748
153353

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/23/12
MH 03031
122718

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

22 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

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