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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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18 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

5/13/15
MP 64131
1375124

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

4/28/15
MP 48610
1351305

Seterus
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/30/14
MP 64081
1094525

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/8/14
MP 96950
885836

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/8/14
MP 96950
885837

Army and Air Force Exchange Service
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/1/14
MP 96950
738703

Amex
Closed with non-monetary relief (Timely)

Credit card
Payoff process

3/1/14
MP 96950
738704

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/1/14
MP 96950
738705

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/1/14
MP 96950
738706

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/26/14
MP 55303
733200

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/24/13
MP 65803
569820

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

9/4/13
MP 56345
514321

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/8/13
MP 96951
347128

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/13/13
MP 96950
316573

Bank of Hawaii
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/31/13
MP 96950
278681

KeyBank NA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/26/12
MP 96950
108698

Discover
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/27/12
MP 63010
41623

Commerce Bank
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

3/19/12
MP 00319
36898

RBC Bank (Georgia)
Closed with relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

18 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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