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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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870 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

9/13/15
PR 00950
1562552

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/4/15
PR 00969
1451191

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

7/2/15
PR 00961
1449371

FirstBank of Puerto Rico
Closed with monetary relief (Not Timely)

Credit card
Forbearance / Workout plans

6/25/15
PR 00917
1438748

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/19/15
PR 00936
1430546

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

6/18/15
PR 00987
1427269

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/17/15
PR 00966
1424794

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/17/15
PR 00784
1425811

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

6/15/15
PR 00909
1422405

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

6/13/15
PR 00949
1420231

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/10/15
PR 00966
1414582

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/10/15
PR 00959
1415086

Financial Recovery Services, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

6/10/15
PR 00676
1415680

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

6/9/15
PR 00783
1412485

GVA Holdings, LLC
Closed with non-monetary relief (Timely)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

6/8/15
PR 00969
1409887

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/4/15
PR 00926
1406570

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

6/3/15
PR 00773
1404492

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/2/15
PR 00901
1402592

Amex
Closed with monetary relief (Timely)

Credit card
Billing statement

6/2/15
PR 00778
1403042

Citibank
Closed with explanation (Timely)

Credit card
Delinquent account

6/2/15
PR 00909
1403674

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

5/30/15
PR 00912
1399256

CL Holdings, LLC
Closed with explanation (Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

5/30/15
PR 00912
1399257

FirstBank of Puerto Rico
Closed with explanation (Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

5/29/15
PR 00616
1397121

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/29/15
PR 00616
1397122

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/29/15
PR 00616
1397123

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/29/15
PR 00777
1398067

GVA Holdings, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

5/29/15
PR 00717
1397158

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/28/15
PR 00985
1395227

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/28/15
PR 00611
1396763

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/27/15
PR 00656
1393688

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/27/15
PR 00901
1393829

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/27/15
PR 00949
1394852

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/25/15
PR 00918
1391058

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/21/15
PR 00623
1386205

Rushmore Loan Management Services LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/20/15
PR 00788
1384514

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/18/15
PR 00669
1379678

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/18/15
PR 00669
1379679

Santander Consumer USA
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/17/15
PR 00987
1379817

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/15/15
PR 00777
1377935

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/15/15
PR 00907
1378645

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/13/15
PR 00791
1373784

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/13/15
PR 00791
1373785

GE Capital Retail
Closed with monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/13/15
PR 00901
1374284

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Pawn loan)
Lender sold the property

5/12/15
PR 00960
1372001

Revenue Recovery Corporation
Closed with explanation (Timely)

Debt collection (Medical)
Communication tactics (Used obscene/profane/abusive language)

5/12/15
PR 00732
1371978

USAA Savings
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

5/12/15
PR 00936
1372157

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/12/15
PR 00739
1372592

Southwest Credit Systems, L.P.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

5/8/15
PR 00741
1367460

Operating Partners Co., LLC
Closed with explanation (Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

5/7/15
PR 00926
1365151

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/6/15
PR 00683
1362402

Transworld Systems Inc.
In progress (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/6/15
PR 00915
1363994

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

5/5/15
PR 00657
1361746

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/29/15
PR 00727
1352927

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Billing disputes

4/28/15
PR 00927
1350814

ARS National Services, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

4/28/15
PR 00725
1351380

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/26/15
PR 00727
1347765

GE Capital Retail
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

4/22/15
PR 00745
1341379

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/19/15
PR 00960
1338312

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

4/17/15
PR 00953
1334869

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Taking out the loan or lease

4/17/15
PR 00715
1336068

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

4/16/15
PR 00719
1333331

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

4/16/15
PR 00940
1333513

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

4/15/15
PR 00693
1330600

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

4/13/15
PR 00622
1326724

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/13/15
PR 00622
1326725

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/13/15
PR 00622
1326726

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/11/15
PR 00703
1326402

Stellar Recovery Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/10/15
PR 18337
1325367

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

4/7/15
PR 00777
1319042

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

4/6/15
PR 00927
1316746

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/5/15
PR 00926
1316208

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/2/15
PR 00660
1313224

Sun West Mortgage Company, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/1/15
PR 00647
1310328

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/28/15
PR 00669
1306039

Experian
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

3/25/15
PR 00676
1299633

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/25/15
PR 00676
1299635

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/23/15
PR 00959
1295100

Monarch Recovery Holdings, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/23/15
PR 00605
1295308

Central States Recovery, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

3/23/15
PR 00778
1295433

CICA Collection Agency, Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

3/22/15
PR 00680
1294811

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/21/15
PR 00784
1294590

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/20/15
PR 00976
1293382

New York Community Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/17/15
PR 00984
1287515

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

3/16/15
PR 00754
1284072

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

3/16/15
PR 00061
1284375

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/16/15
PR 00784
1287805

HR Mortgage Corp.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/13/15
PR 00949
1281115

TransUnion
In progress (Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

3/13/15
PR 00949
1282714

Financial Recovery Services, Inc.
Closed (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

3/12/15
PR 00612
1279678

Citibank
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/12/15
PR 00612
1279679

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/12/15
PR 00646
1280621

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

3/12/15
PR 00780
1281417

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle lease)
Taking out the loan or lease

3/11/15
PR 00957
1278488

GE Capital Retail
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

3/10/15
PR 19144
1275450

Credit Bureau of Lancaster County, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/9/15
PR 00949
1273500

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/6/15
PR 00674
1271265

Pentagon FCU
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

3/6/15
PR 00674
1271266

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

3/5/15
PR 00688
1269601

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

3/5/15
PR 00694
1269952

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/4/15
PR 00612
1267897

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

3/4/15
PR 00715
1268256

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/3/15
PR 00970
1264717

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/3/15
PR 00924
1264752

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Billing disputes

3/2/15
PR 00949
1262366

Senex Services Corp.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

3/2/15
PR 00949
1262368

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

3/2/15
PR 00681
1262893

GE Capital Retail
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

2/26/15
PR 00966
1258014

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/25/15
PR 00966
1255682

FirstBank of Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/25/15
PR 00771
1256039

Banco Popular de Puerto Rico
Closed with monetary relief (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/25/15
PR 00918
1256040

Experian
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

2/24/15
PR 00961
1253972

Financial Recovery Services, Inc.
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

2/24/15
PR 00603
1254541

Financial Recovery Services, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Used obscene/profane/abusive language)

2/24/15
PR 00603
1254542

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Used obscene/profane/abusive language)

2/23/15
PR 00957
1251821

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/23/15
PR 00605
1251967

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/23/15
PR 00605
1251968

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/23/15
PR 00605
1251969

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/23/15
PR 00677
1253233

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/22/15
PR 00604
1250970

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

2/21/15
PR 00682
1251079

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

2/19/15
PR 00952
1246515

Zarvad III S.A.
Closed with explanation (Timely, Disputed)

Payday loan
Can't contact lender

2/18/15
PR 33166
1244247

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/18/15
PR 00680
1245255

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/16/15
PR 00725
1242265

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued where didn't live/sign for debt)

2/13/15
PR 00977
1240017

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/13/15
PR 00977
1240047

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/13/15
PR 00977
1240048

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/13/15
PR 00977
1240049

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/12/15
PR 00985
1237815

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

2/10/15
PR 00926
1233336

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/10/15
PR 00950
1233422

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

2/8/15
PR 00601
1230620

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/6/15
PR 00685
1228780

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/5/15
PR 00926
1226032

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Consumer loan (Personal line of credit)
Account terms and changes

2/5/15
PR 00985
1227107

Operating Partners Co., LLC
Closed with explanation (Not Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

2/5/15
PR 00985
1227108

FirstBank of Puerto Rico
Closed with explanation (Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

2/4/15
PR 00911
1224466

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/4/15
PR 00692
1224691

Red Rock Tribal Lending
Closed with explanation (Timely)

Payday loan
Can't contact lender

2/4/15
PR 00952
1225336

Capital One
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/1/15
PR 00921
1219672

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/27/15
PR 00902
1211537

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

1/27/15
PR 15017
1212845

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/26/15
PR 00927
1209630

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/23/15
PR 00662
1205702

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/23/15
PR 00662
1205703

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/23/15
PR 00662
1205704

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/22/15
PR 00921
1203835

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/22/15
PR 00646
1203303

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

1/22/15
PR 00982
1204384

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/20/15
PR 00795
1200414

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me after I asked not to)

1/20/15
PR 00698
1200617

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/19/15
PR 00924
1198457

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/16/15
PR 00738
1196459

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Cashing a check without an account)
Account opening, closing, or management

1/15/15
PR 00771
1194850

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Used obscene/profane/abusive language)

1/14/15
PR 00910
1192507

Pinnacle Credit Services, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/13/15
PR 00979
1191869

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/13/15
PR 00979
1191870

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/13/15
PR 00771
1205615

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/13/15
PR 00733
1192156

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/13/15
PR 00733
1192157

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/13/15
PR 00924
1194086

GE Capital Retail
Closed with explanation (Timely)

Credit card
Other

1/11/15
PR 00678
1189495

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/11/15
PR 00678
1189496

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/8/15
PR 00769
1186254

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

1/8/15
PR 00907
1187141

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/8/15
PR 00978
1186839

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/15
PR 00978
1186840

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/15
PR 00978
1186841

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/7/15
PR 00718
1187253

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/6/15
PR 00622
1182313

Citibank
Closed with explanation (Timely)

Credit card
Credit determination

1/5/15
PR 00911
1181191

PNC Bank
Closed (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

1/5/15
PR 00956
1181439

Amex
Closed with explanation (Timely)

Credit card
Unsolicited issuance of credit card

12/30/14
PR 00924
1174945

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/29/14
PR 00969
1173193

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/29/14
PR 00921
1173400

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/29/14
PR 00795
1174443

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/24/14
PR 00909
1170778

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/23/14
PR 00745
1169998

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

12/22/14
PR 00614
1167244

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/19/14
PR 00039
1164976

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

12/18/14
PR 00921
1161847

American Recovery Service Incorporated
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/17/14
PR 00656
1162199

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Fraud or scam

12/16/14
PR 00680
1158879

Western Union
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Other service issues

12/15/14
PR 00970
1158156

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

12/11/14
PR 00662
1151970

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

12/11/14
PR 00662
1151971

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

12/11/14
PR 00966
1153955

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/10/14
PR 00731
1150725

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

12/9/14
PR 00953
1149002

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

12/8/14
PR 00603
1146999

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

12/7/14
PR 00987
1146547

FirstBank of Puerto Rico
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/4/14
PR 00627
1142065

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/4/14
PR 00921
1143016

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/4/14
PR 00687
1144249

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/2/14
PR 00727
1139006

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

12/1/14
PR 00739
1136220

Preferred Credit, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/1/14
PR 00739
1136221

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/1/14
PR 00739
1136222

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/1/14
PR 00739
1136223

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/1/14
PR 00698
1137680

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

11/25/14
PR 00907
1130744

UBS Bank
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

11/21/14
PR 00778
1125369

Operating Partners Co., LLC
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

11/21/14
PR 00778
1125370

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

11/20/14
PR 00660
1140322

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Credit card protection / Debt protection

11/18/14
PR 00662
1121693

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/18/14
PR 00662
1121749

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/17/14
PR 00678
1120786

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
PR 00674
1114321

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Pawn loan)
Can't contact lender

11/13/14
PR 00957
1114844

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Sale of account

11/13/14
PR 00927
1115743

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
PR 00927
1115744

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/12/14
PR 00738
1113851

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

11/7/14
PR 00952
1108042

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/6/14
PR 00985
1105611

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

11/6/14
PR 00976
1105883

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/14
PR 00922
1102910

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/5/14
PR 00959
1102563

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/14
PR 00614
1102694

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

11/4/14
PR 00949
1101895

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/4/14
PR 00921
1103817

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

11/4/14
PR 00921
1103816

CL Holdings, LLC
Closed with monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/1/14
PR 00745
1097323

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/31/14
PR 00669
1095273

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

10/31/14
PR 00754
1096297

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/30/14
PR 00988
1093823

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

10/29/14
PR 00728
1091941

Monterey Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

10/28/14
PR 00956
1087360

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Cashing a check without an account)
Deposits and withdrawals

10/27/14
PR 00624
1089126

GE Capital Retail
Closed with explanation (Timely)

Credit card
Billing disputes

10/27/14
PR 00926
1089346

Allied Interstate LLC
Closed with non-monetary relief (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

10/24/14
PR 00682
1084938

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

10/23/14
PR 00919
1083332

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

10/22/14
PR 00741
1081446

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/22/14
PR 00741
1081447

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/22/14
PR 00741
1081448

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/21/14
PR 00977
1079909

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Credit card
Payoff process

10/21/14
PR 00741
1080781

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/20/14
PR 00692
1077993

Berlin-Wheeler, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

10/20/14
PR 00745
1078012

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/20/14
PR 00730
1078464

Citibank
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

10/17/14
PR 00985
1075514

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/16/14
PR 00911
1074366

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/16/14
PR 00911
1074367

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

10/16/14
PR 00911
1074368

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

10/16/14
PR 00927
1074999

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/15/14
PR 00921
1071686

GE Capital Retail
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

10/14/14
PR 00794
1069482

PayPal
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/10/14
PR 00987
1066330

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

10/9/14
PR 00927
1065343

FirstBank of Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/8/14
PR 00731
1062972

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/8/14
PR 00968
1063062

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/8/14
PR 00971
1063519

Afni, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/8/14
PR 00680
1063875

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/7/14
PR 00612
1061215

MoneyGram
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Fraud or scam

10/7/14
PR 00623
1062677

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/6/14
PR 00907
1059226

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

10/3/14
PR 00646
1057161

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

10/3/14
PR 00685
1057435

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

10/3/14
PR 00984
1057650

Banco Santander Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/2/14
PR 00678
1054726

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/29/14
PR 00674
1049753

Navient
Closed with explanation (Not Timely, Disputed)

Debt collection (Federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

9/27/14
PR 00911
1048212

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

9/24/14
PR 00921
1042274

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/24/14
PR 00715
1042622

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/24/14
PR 00715
1042722

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/24/14
PR 00960
1044225

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/22/14
PR 00780
1038759

FirstBank of Puerto Rico
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

9/19/14
PR 00725
1037323

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

9/18/14
PR 00907
1034682

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

9/17/14
PR 00949
1031940

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/17/14
PR 00907
1033014

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Consumer loan (Pawn loan)
Lender sold the property

9/16/14
PR 00949
1029994

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

9/15/14
PR 00985
1029481

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/13/14
PR 00960
1027819

FirstBank of Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/12/14
PR 00911
1027435

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

9/12/14
PR 00911
1027436

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

9/11/14
PR 00949
1023845

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

9/11/14
PR 00949
1023846

Southwest Credit Systems, L.P.
Closed (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

9/11/14
PR 00949
1023848

CCS Financial Services, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me after I asked not to)

9/10/14
PR 00951
1021923

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/10/14
PR 00603
1022661

GE Capital Retail
Closed with monetary relief (Not Timely)

Payday loan
Charged fees or interest I didn't expect

9/8/14
PR 00716
1018069

Equifax
Closed with explanation (Not Timely)

Consumer loan (Personal line of credit)
Shopping for a line of credit

9/4/14
PR 00928
1015671

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

9/3/14
PR 00959
1011701

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/3/14
PR 00926
1012582

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

9/3/14
PR 00741
1012624

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/2/14
PR 00949
1009322

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/2/14
PR 00971
1010180

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/2/14
PR 00913
1010772

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/31/14
PR 00949
1008980

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/31/14
PR 00949
1008981

GM Financial
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

8/31/14
PR 00949
1008985

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

8/30/14
PR 00960
1008807

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/29/14
PR 00739
1007333

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

8/29/14
PR 00921
1007943

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/29/14
PR 00910
1008551

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
Credit card protection / Debt protection

8/27/14
PR 00953
1003012

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/27/14
PR 00953
1003013

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report shared with employer w/o consent)

8/27/14
PR 00949
1004272

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/26/14
PR 00959
1002864

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

8/25/14
PR 00705
999444

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/25/14
PR 00705
999445

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/23/14
PR 00908
998499

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Credit card
Other

8/21/14
PR 17557
995083

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

8/20/14
PR 00979
993907

Doral Capital Corporation
Untimely response (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/19/14
PR 00907
990131

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/19/14
PR 00965
990212

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/19/14
PR 00919
990634

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/18/14
PR 00725
988878

Bank of America
Closed with explanation (Not Timely)

Credit card
Credit determination

8/17/14
PR 00959
987912

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/17/14
PR 00685
988253

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Customer service / Customer relations

8/14/14
PR 00780
984035

Stephens and Michaels Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/14/14
PR 00687
984112

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/14/14
PR 00911
985506

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/11/14
PR 00979
978910

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/11/14
PR 00979
979576

Bank of America
Closed with explanation (Not Timely)

Credit card
Billing disputes

8/11/14
PR 00911
981206

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/10/14
PR 19063
976989

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/8/14
PR 00674
975938

Capital One
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

8/8/14
PR 00659
976157

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

8/8/14
PR 00969
976750

Quicken Loans
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

8/7/14
PR 00923
973477

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

8/6/14
PR 00926
971439

Amex
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

8/5/14
PR 00641
968359

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/5/14
PR
968930

Amex
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/5/14
PR 00778
969886

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/4/14
PR 00674
966351

GVA Holdings, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

7/31/14
PR 00785
962824

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
PR 00785
962825

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
PR 00785
962826

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
PR 00785
962844

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
PR 00785
962845

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
PR 00785
962846

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/30/14
PR 00987
960422

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

7/30/14
PR 00745
962271

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/29/14
PR 00921
958385

PayPal
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/29/14
PR 00685
958611

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Other

7/27/14
PR 00911
955913

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/27/14
PR 00911
955914

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/26/14
PR 00960
955418

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/25/14
PR 00907
954302

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/24/14
PR 00610
952624

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/23/14
PR 00604
950576

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

7/23/14
PR 00987
950844

Amex
Closed with explanation (Not Timely)

Credit card
Advertising and marketing

7/23/14
PR 00986
951520

Cavalry Investments, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

7/23/14
PR 00986
951521

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

7/22/14
PR 00605
948342

EOS Holdings, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/22/14
PR 00771
948929

GVA Holdings, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Consumer loan (Installment loan)
Taking out the loan or lease

7/20/14
PR 00926
944823

The CBE Group, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/18/14
PR 00612
943875

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/18/14
PR 00921
944350

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

7/17/14
PR 00725
941432

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/16/14
PR 00720
939259

Amex
Closed with explanation (Not Timely)

Credit card
Rewards

7/16/14
PR 00660
940165

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Closing/Cancelling account

7/16/14
PR 00953
941021

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/15/14
PR 00771
937709

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/14/14
PR 00983
935110

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/14/14
PR 00771
936122

Bank of America
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

7/12/14
PR 00674
934527

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/12/14
PR 00725
934537

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

7/12/14
PR 00960
934674

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/12/14
PR 00960
934675

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/10/14
PR 00917
931358

Citibank
Closed with monetary relief (Not Timely)

Credit card
Closing/Cancelling account

7/9/14
PR 00968
929496

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/9/14
PR 00603
930257

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/8/14
PR 00693
926772

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

7/8/14
PR 00769
927372

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

7/8/14
PR 00953
928689

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/7/14
PR 00754
925587

Retrieval-Masters Creditors Bureau, Inc.
Closed (Not Timely)

Debt collection (Medical)
Communication tactics (Called after sent written cease of comm)

7/7/14
PR
925615

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/7/14
PR 02816
925859

Convergent Resources, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/7/14
PR 00926
926137

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/7/14
PR 00692
926507

Resurgent Capital Services L.P.
Closed with monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/7/14
PR 00693
928286

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Credit determination

7/6/14
PR 00716
924324

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
PR 00741
922704

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/3/14
PR 00741
922705

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
APR or interest rate

7/1/14
PR 00685
919273

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

7/1/14
PR 00694
919961

Dyck-O'Neal, Inc.
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/30/14
PR 00736
918847

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/27/14
PR 00664
914201

Banco Santander Puerto Rico
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

6/27/14
PR 00676
915824

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

6/26/14
PR 00921
911535

Resurgent Capital Services L.P.
Closed (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

6/26/14
PR 00921
911536

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

6/26/14
PR 00936
913803

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

6/24/14
PR 00911
909025

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

6/22/14
PR 00612
905491

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

6/20/14
PR 00685
903688

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Other

6/19/14
PR 00984
901331

Citibank
Closed with explanation (Not Timely)

Credit card
APR or interest rate

6/19/14
PR 00914
902624

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/19/14
PR 00966
902743

Bank of America
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

6/18/14
PR 00682
900355

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/18/14
PR 00923
900649

Citibank
Closed with explanation (Not Timely)

Credit card
Billing statement

6/14/14
PR 00703
895517

Penn Credit Corporation
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/13/14
PR 00736
894624

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/14
PR 00794
890409

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/11/14
PR 00794
890410

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/11/14
PR 00794
890411

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/10/14
PR 00911
888652

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

6/9/14
PR 15636
885752

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/9/14
PR 00716
886354

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/9/14
PR 00716
886355

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

6/9/14
PR 00716
886356

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/9/14
PR 00983
887415

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Balance transfer

6/7/14
PR 00968
885263

Banco Santander Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/6/14
PR 00928
884779

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Right to dispute notice not received)

6/6/14
PR 00716
884933

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/5/14
PR 00987
883233

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

6/4/14
PR 00909
880540

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/3/14
PR 00646
878475

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

6/2/14
PR 00960
876495

GVA Holdings, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

6/2/14
PR 00979
878182

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/1/14
PR 00646
876036

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/29/14
PR 00961
872314

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/28/14
PR 00971
870165

Citibank
Closed with explanation (Not Timely)

Credit card
Advertising and marketing

5/28/14
PR 00627
872047

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/27/14
PR 00646
868457

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

5/27/14
PR 00936
868804

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/27/14
PR 00603
869620

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/25/14
PR 00769
867693

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/23/14
PR 00791
865942

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

5/23/14
PR 00664
866297

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/23/14
PR 00664
866298

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/23/14
PR 00664
866299

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/22/14
PR 00754
864460

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

5/20/14
PR 00674
860186

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/20/14
PR 00612
861399

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Billing statement

5/19/14
PR 00719
858220

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/18/14
PR 00791
857660

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/15/14
PR 00694
854634

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/14
PR 00968
849318

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/13/14
PR 00926
849953

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/13/14
PR 00913
850516

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/12/14
PR 00693
848694

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/9/14
PR 00926
846267

FirstBank of Puerto Rico
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/9/14
PR 00910
846394

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/9/14
PR 00976
846434

FirstBank of Puerto Rico
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/8/14
PR 00705
843116

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

5/8/14
PR 00693
843808

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

5/7/14
PR 00984
841942

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/7/14
PR 00983
842585

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/7/14
PR 00983
842586

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/7/14
PR 00907
842663

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/7/14
PR 00605
842842

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/6/14
PR 00736
839590

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/5/14
PR 00982
838869

Citibank
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

5/1/14
PR 00725
834376

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/30/14
PR 00646
831806

Navient
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/30/14
PR 00902
832511

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

4/30/14
PR 00739
832734

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

4/29/14
PR 00949
830302

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/29/14
PR 00953
830577

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/26/14
PR 00966
826952

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/25/14
PR 00737
825237

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/25/14
PR 00737
825238

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/25/14
PR 00737
825239

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/23/14
PR 00795
821107

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/22/14
PR 00623
818844

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/16/14
PR 00983
811741

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/15/14
PR 00767
809179

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/11/14
PR 00641
804764

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Using a debit or ATM card

4/10/14
PR 00953
802727

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/10/14
PR 00646
804185

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/8/14
PR 15133
798842

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/7/14
PR 00966
798315

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

4/5/14
PR 00794
795382

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/4/14
PR 00929
793946

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/1/14
PR 00988
789385

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/31/14
PR 00959
785404

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/30/14
PR 00985
785112

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

3/28/14
PR 00959
782637

GE Capital Retail
Closed with explanation (Timely)

Credit card
Billing statement

3/28/14
PR 00901
783688

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Settlement process and costs

3/28/14
PR 00662
783823

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

3/27/14
PR 00637
780479

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/27/14
PR 00920
781076

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/27/14
PR 00095
781173

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

3/27/14
PR 00956
781225

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

3/26/14
PR 00951
779041

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/25/14
PR 00987
776365

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

3/25/14
PR 00677
777677

The CBE Group, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/21/14
PR 00921
773489

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/20/14
PR 00977
769623

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/17/14
PR 00969
761650

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/16/14
PR 00920
760597

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

3/13/14
PR 00603
763104

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/13/14
PR 00603
763105

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/13/14
PR 00603
763106

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/14
PR 00986
755842

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/11/14
PR 00735
755608

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

3/6/14
PR 00773
747282

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Credit card
APR or interest rate

2/28/14
PR 00952
736938

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/28/14
PR 00603
737799

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/28/14
PR 00612
737908

North Shore Agency, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/27/14
PR 00730
735045

Receivables Performance Management LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

2/25/14
PR 00985
730475

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/21/14
PR 00716
725320

Citibank
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/20/14
PR 00783
723159

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

2/20/14
PR 00725
723398

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

2/20/14
PR 00725
723399

Capital One
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

2/20/14
PR 00961
725002

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/19/14
PR 00918
721057

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/19/14
PR 00918
721059

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/19/14
PR 00717
723047

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Billing disputes

2/17/14
PR 00976
716009

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/14/14
PR 00536
714437

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/12/14
PR 00953
711734

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Late fee

2/11/14
PR 00612
708285

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/10/14
PR 00716
706033

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/10/14
PR 00716
706882

Barclays
Closed with explanation (Timely)

Credit card
Application processing delay

2/10/14
PR 00725
707022

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

2/10/14
PR 00921
709605

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/7/14
PR 00693
703413

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/7/14
PR 00646
704533

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/6/14
PR 00736
702107

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

2/5/14
PR 00751
700742

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/14
PR 00952
711218

Encore Capital Group
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

2/4/14
PR 00660
699279

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/4/14
PR 00968
699755

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/3/14
PR 00692
698440

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

2/2/14
PR 00730
695755

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
APR or interest rate

2/2/14
PR 00921
695857

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/1/14
PR 00926
695649

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/31/14
PR 00919
694577

Concord Servicing Corporation
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

1/31/14
PR 00927
695266

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/30/14
PR 00918
692555

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/29/14
PR 00685
690388

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/29/14
PR 00602
692064

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/27/14
PR 00923
687102

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

1/24/14
PR 00927
683456

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

1/24/14
PR 00730
684860

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/24/14
PR 00737
685564

Regions
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

1/23/14
PR 00707
681143

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

1/22/14
PR 00936
679695

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/22/14
PR 00957
681788

Performant Financial Corporation
Closed with explanation (Timely)

Debt collection (Federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

1/22/14
PR 00957
681789

AES/PHEAA
Closed with explanation (Timely)

Debt collection (Federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

1/21/14
PR 00637
677500

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/16/14
PR 00610
674499

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/15/14
PR 00685
669333

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Credit card
Other

1/15/14
PR 00745
672420

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

1/9/14
PR 00911
662156

LTD Financial Services, L.P.
Closed with monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

1/8/14
PR 00921
658795

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/8/14
PR 00623
659944

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/2/14
PR 00953
652023

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/30/13
PR 00795
649174

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/30/13
PR 00984
650451

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/29/13
PR 00795
648377

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/27/13
PR 00926
647307

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/27/13
PR 00674
648051

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/26/13
PR 00918
647076

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

12/24/13
PR 00952
644343

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/23/13
PR 00727
643708

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

12/23/13
PR 00969
644697

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit card
Other

12/20/13
PR 00921
640200

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

12/20/13
PR 00921
640201

Regions
Closed (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

12/20/13
PR 00982
640453

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/19/13
PR 00979
638788

Promeritum, LLC
Closed with monetary relief (Not Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

12/19/13
PR 00725
640233

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

12/13/13
PR 00949
633100

Banco Santander Puerto Rico
Closed with explanation (Not Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

12/13/13
PR 00791
633204

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/9/13
PR 00921
624440

NRA Group, LLC
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

12/9/13
PR 00921
624441

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

12/3/13
PR 00693
619962

FirstBank of Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/13
PR 00915
619989

Citibank
Closed with explanation (Not Timely)

Credit card
Other

11/27/13
PR 00926
614408

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Rewards

11/26/13
PR
614095

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/23/13
PR 00921
609753

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/22/13
PR 00726
609066

ConServe
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/19/13
PR 00778
603467

Citibank
Closed with explanation (Not Timely)

Credit card
Payoff process

11/19/13
PR 00738
603669

Diversified Consultants, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/16/13
PR 18966
601436

Bank of America
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

11/14/13
PR 00956
599456

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/12/13
PR 00920
595706

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/8/13
PR 00771
591897

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/7/13
PR 00732
589137

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

11/6/13
PR 00969
588487

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/1/13
PR 00610
581898

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/29/13
PR 00921
574962

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/29/13
PR 00918
575660

GVA Holdings, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/29/13
PR 00729
576037

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

10/29/13
PR 00656
576141

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/29/13
PR 00656
576142

Citibank
Closed with explanation (Not Timely)

Credit card
Credit determination

10/22/13
PR 00683
567205

Amex
Closed with explanation (Not Timely)

Credit card
Other

10/19/13
PR 00965
563911

Resurgent Capital Services L.P.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/17/13
PR 00637
561467

Citibank
Closed with monetary relief (Not Timely)

Credit card
Other

10/16/13
PR 00745
560371

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/8/13
PR 00921
554696

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

10/8/13
PR 00921
554697

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

10/7/13
PR 19146
553651

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

10/5/13
PR 00685
552530

Citibank
Closed with explanation (Not Timely)

Credit card
Other

10/5/13
PR 00921
553256

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/4/13
PR 00908
552668

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

10/3/13
PR 00921
551328

Credit Protection Association, L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/3/13
PR 00921
551330

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

10/1/13
PR 00920
549479

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

10/1/13
PR 00612
549548

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/1/13
PR 19146
549646

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

9/30/13
PR 00921
547268

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/30/13
PR 00726
548586

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

9/26/13
PR 00929
544964

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/25/13
PR 00777
543042

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

9/25/13
PR 00777
543043

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

9/24/13
PR 00927
540635

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Credit card
Billing disputes

9/23/13
PR 00910
538555

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/23/13
PR 00705
538625

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/17/13
PR 00639
530694

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/14/13
PR 00952
526328

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/14/13
PR 15206
527026

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

9/12/13
PR 00917
526198

Bank of America
Closed with explanation (Not Timely)

Consumer loan (Personal line of credit)
Account terms and changes

9/11/13
PR 00736
522806

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/11/13
PR 00726
523374

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/6/13
PR 00777
518497

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/5/13
PR 00956
515127

FirstBank of Puerto Rico
Closed with explanation (Not Timely)

Credit card
Other fee

9/5/13
PR 00659
517352

Citibank
Closed with non-monetary relief (Not Timely)

Credit card
Other

9/5/13
PR 00659
517353

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/30/13
PR 00736
510862

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/29/13
PR 00984
508576

Citibank
Closed with monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/29/13
PR 00726
509755

Citibank
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

8/28/13
PR 00984
506270

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/28/13
PR 00937
506336

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/28/13
PR 00907
508126

Fifth Third Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/27/13
PR 00717
505107

MRS BPO, L.L.C.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/21/13
PR 00918
499476

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/20/13
PR 00711
497255

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Federal student loan)
Cont'd attempts collect debt not owed (Debt is not mine)

8/20/13
PR 00739
498107

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/17/13
PR 00917
494456

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

8/14/13
PR 00681
489487

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

8/12/13
PR 00961
488035

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Credit card
Rewards

8/9/13
PR 00983
485531

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

8/9/13
PR 00739
486046

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

8/7/13
PR 00976
482884

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/6/13
PR 00965
481713

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Billing statement

8/5/13
PR 00926
473975

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/3/13
PR 00979
473499

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/3/13
PR 00979
473500

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/2/13
PR 00982
471594

Citibank
Closed with non-monetary relief (Not Timely)

Credit card
Billing disputes

8/2/13
PR 00921
472653

Accounts Receivable Management, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/31/13
PR 00911
469336

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

7/31/13
PR 00662
469833

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/13
PR 00984
470345

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Application processing delay

7/29/13
PR 00920
469406

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/26/13
PR 00927
467188

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/26/13
PR 00927
467189

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/26/13
PR 00927
467190

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/26/13
PR 00926
467396

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/24/13
PR 00983
464933

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/24/13
PR 00940
465296

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

7/18/13
PR 00926
461514

AES/PHEAA
Closed with explanation (Timely)

Debt collection (Federal student loan)
False statements or representation (Attempted to collect wrong amount)

7/18/13
PR 00777
479694

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Deposits and withdrawals

7/17/13
PR 00977
459737

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

7/15/13
PR 00729
457335

FirstBank of Puerto Rico
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

7/15/13
PR 00687
457746

GE Capital Retail
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/13/13
PR 00924
457020

Bank of America
Closed with monetary relief (Not Timely)

Credit card
Other

7/12/13
PR 00604
455926

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/11/13
PR 00688
454840

Banco Popular de Puerto Rico
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/6/13
PR 00617
450360

EverBank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/3/13
PR 00623
448596

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/3/13
PR 00982
448608

Pentagon FCU
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/26/13
PR 00924
443868

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/26/13
PR 00918
443872

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

6/21/13
PR 00739
439859

Wells Fargo
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Getting a loan

6/21/13
PR 00685
439952

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/18/13
PR 00959
435578

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

6/14/13
PR 00778
432541

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/11/13
PR 00656
428992

Ally Financial Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

6/11/13
PR 00777
429431

Pentagon FCU
Closed with explanation (Timely)

Credit card
Balance transfer

6/6/13
PR 00638
427335

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

6/3/13
PR 00641
422395

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/31/13
PR 00726
421594

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/28/13
PR 00959
417616

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

5/25/13
PR 00907
416620

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/22/13
PR 00924
414470

Bank of America
Closed with explanation (Timely)

Credit card
Collection debt dispute

5/16/13
PR 97217
409225

Experian
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

5/14/13
PR 00745
407263

Banco Santander Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/13
PR 00603
405150

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

5/10/13
PR 00795
404277

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/8/13
PR 00662
401626

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/13
PR 00623
402586

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
PR 00969
401703

Banco Popular North America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/6/13
PR 00705
399762

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Collection debt dispute

5/2/13
PR 00705
397519

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/30/13
PR 00902
395726

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Rewards

4/30/13
PR 99778
396101

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/29/13
PR 00646
394670

FirstBank of Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
PR 00979
389157

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/23/13
PR 00956
388799

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

4/22/13
PR 00921
388220

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/22/13
PR 00928
388438

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

4/19/13
PR 00936
386807

Urban Financial Group Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/17/13
PR 00940
383386

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Other

4/11/13
PR 00637
380218

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/9/13
PR 00936
378074

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

4/2/13
PR 17113
372479

Bank of America
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/13
PR 00769
371446

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/29/13
PR 00982
369519

Banco Santander Puerto Rico
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

3/28/13
PR
368618

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
PR 00602
364235

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Installment loan)
Shopping for a loan or lease

3/23/13
PR 00925
363656

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Credit determination

3/19/13
PR 00795
358787

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

3/18/13
PR 00925
358971

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Credit determination

3/13/13
PR 00918
352304

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

3/11/13
PR 00934
349696

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

3/8/13
PR 00678
346900

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/4/13
PR 00769
341613

Bank of America
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

2/28/13
PR 00692
338156

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

2/27/13
PR 00979
335463

FirstBank of Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

2/22/13
PR 00969
327150

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

2/21/13
PR 00791
324704

Experian
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

2/20/13
PR 00682
324273

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/19/13
PR 00983
320671

Citibank
Closed with monetary relief (Timely)

Credit card
Other

2/19/13
PR 00949
322179

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/15/13
PR 00987
318226

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

2/14/13
PR 00949
317863

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/13/13
PR 00921
315462

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

2/12/13
PR 00949
315299

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/11/13
PR 00729
314299

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/8/13
PR 00969
309808

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/8/13
PR 00915
311024

GE Capital Retail
Closed with monetary relief (Timely)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

2/7/13
PR 00623
308163

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/13
PR 00959
304732

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/6/13
PR 00926
305826

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/1/13
PR 00745
284503

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/1/13
PR 00979
286918

Wells Fargo
Closed (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

1/28/13
PR 00953
265797

Citibank
Closed (Timely)

Credit card
Billing statement

1/24/13
PR 00612
263579

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/18/13
PR 00726
245297

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/17/13
PR 00902
240719

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/16/13
PR 00963
234796

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/15/13
PR 00685
236401

IBERIABANK
Closed with explanation (Timely)

Credit card
Advertising and marketing

1/7/13
PR 00612
223672

Citibank
Closed with monetary relief (Timely)

Credit card
Billing statement

1/3/13
PR 00985
221433

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

12/31/12
PR 00934
219016

Navy FCU
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/27/12
PR 00984
217950

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

12/27/12
PR 00985
218054

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/26/12
PR 00667
216049

RBS Citizens
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

12/26/12
PR 00692
217743

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/19/12
PR 00602
212927

Banco Popular de Puerto Rico
Closed with explanation (Not Timely, Disputed)

Consumer loan (Installment loan)
Taking out the loan or lease

12/15/12
PR 00791
210654

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Other

12/3/12
PR 00921
202186

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/3/12
PR 00921
202187

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/3/12
PR 00921
202188

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/29/12
PR 00987
200389

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/28/12
PR 00727
199279

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

11/27/12
PR 00970
197132

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/27/12
PR 00987
198431

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

11/21/12
PR 00794
194647

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

11/19/12
PR 00687
194071

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

11/9/12
PR 19525
189404

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Late fee

11/7/12
PR 00775
186151

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

11/7/12
PR 00669
187328

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Other

11/6/12
PR 00969
185652

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

11/5/12
PR 00959
184832

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

11/3/12
PR 00778
184463

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/29/12
PR 00676
179741

Amex
Closed with monetary relief (Timely)

Credit card
Billing disputes

10/26/12
PR 00926
179405

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Credit card
Billing disputes

10/24/12
PR 00926
177636

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/24/12
PR 00953
177941

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/16/12
PR 00780
171869

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/10/12
PR 00662
168912

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/9/12
PR 00962
168087

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

10/4/12
PR 00605
165545

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

10/3/12
PR 00926
165098

Citibank
Closed with explanation (Timely)

Credit card
APR or interest rate

9/24/12
PR 00646
158535

GE Capital Retail
Closed with explanation (Timely)

Credit card
Collection practices

9/18/12
PR 00959
155103

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

9/18/12
PR 00791
155123

Bank of America
Closed with explanation (Timely)

Credit card
Payoff process

9/13/12
PR 00936
152541

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/31/12
PR 00725
145367

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/31/12
PR 00957
145521

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

8/30/12
PR 00754
144884

BBVA Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/27/12
PR 00727
142446

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/27/12
PR 00953
142762

BBVA Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/20/12
PR 00602
138647

Banco Popular de Puerto Rico
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/17/12
PR 00716
137696

Citibank
Closed with explanation (Timely)

Credit card
Credit determination

8/16/12
PR 00662
136903

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

8/13/12
PR 00778
134255

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/10/12
PR 00918
133804

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/12
PR 00985
130174

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/3/12
PR 00924
130102

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Credit card
Delinquent account

8/2/12
PR 00985
129097

FirstBank of Puerto Rico
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

7/27/12
PR 00659
126032

Citibank
Closed with explanation (Timely)

Credit card
Payoff process

7/24/12
PR 00616
123402

Navient
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

7/17/12
PR 00987
118935

TD Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/15/12
PR 00692
117111

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/12/12
PR 00936
116713

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Credit reporting

7/11/12
PR 00936
115283

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/10/12
PR 00952
115391

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/2/12
PR 00792
111157

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/29/12
PR 00919
110363

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

6/26/12
PR 00791
108542

Banco Santander Puerto Rico
Closed (Timely, Disputed)

Credit card
Application processing delay

6/23/12
PR 00612
107106

Citibank
Closed with explanation (Timely)

Credit card
APR or interest rate

6/21/12
PR 00901
104145

BBVA Puerto Rico
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/20/12
PR 00613
104175

BBVA Puerto Rico
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

6/18/12
PR 00613
103299

FirstBank of Puerto Rico
Closed with explanation (Timely, Disputed)

Consumer loan (Personal line of credit)
Shopping for a line of credit

6/7/12
PR 00603
97144

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

6/7/12
PR 00704
97265

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

6/5/12
PR 00920
94706

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

6/5/12
PR 00780
95702

Bank of America
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

6/4/12
PR 00979
92157

Navient
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

5/31/12
PR 00962
89973

Bank of America
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

5/31/12
PR 00603
90762

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

5/31/12
PR 00772
90832

Banco Santander Puerto Rico
Closed (Timely)

Credit card
Collection debt dispute

5/30/12
PR 00921
89385

Amex
Closed with explanation (Timely)

Credit card
Rewards

5/28/12
PR 00926
87817

Banco Popular de Puerto Rico
Closed with non-monetary relief (Timely, Disputed)

Consumer loan (Vehicle lease)
Managing the loan or lease

5/27/12
PR 00777
87782

Citibank
Closed with monetary relief (Timely)

Credit card
Credit reporting

5/20/12
PR 00985
85336

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/19/12
PR 00961
85060

Citibank
Closed with explanation (Timely)

Credit card
Payoff process

5/15/12
PR 00725
69361

Citibank
Closed without relief (Timely)

Credit card
Billing disputes

5/15/12
PR 00969
78954

FirstBank of Puerto Rico
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/14/12
PR 00911
77960

Citibank
Closed without relief (Timely)

Credit card
Other

5/10/12
PR 00725
38591

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Credit card
Credit determination

5/10/12
PR 00791
38653

Banco Popular de Puerto Rico
Closed with monetary relief (Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

5/8/12
PR 00777
73542

Bank of America
Closed without relief (Timely)

Credit card
Billing statement

5/7/12
PR 00920
38523

Banco Santander Puerto Rico
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/5/12
PR 00730
71697

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/4/12
PR 00949
70987

GE Capital Retail
Closed with relief (Timely)

Credit card
Collection debt dispute

5/3/12
PR 00659
70258

Citibank
Closed without relief (Not Timely)

Credit card
Billing disputes

5/3/12
PR 00907
74018

Banco Santander Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/27/12
PR 00694
68361

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/25/12
PR 00725
38420

Banco Popular de Puerto Rico
Closed with relief (Not Timely)

Credit card
Billing statement

4/25/12
PR 00953
65026

Citibank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/23/12
PR 00784
38371

Banco Popular de Puerto Rico
Closed without relief (Timely)

Credit card
Credit determination

4/21/12
PR 00780
62842

Citibank
Closed without relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

4/19/12
PR 00926
61248

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Getting a loan

4/16/12
PR 00982
58616

Navy FCU
Closed without relief (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

4/15/12
PR 00612
58272

Amex
Closed without relief (Timely)

Credit card
Arbitration

4/11/12
PR 00729
39691

FirstBank of Puerto Rico
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

4/9/12
PR 00929
31389

GE Capital Retail
Closed with relief (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

4/9/12
PR 00773
36739

GE Capital Retail
Closed with relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/9/12
PR 00914
44933

Banco Popular de Puerto Rico
Closed with relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/2/12
PR 00698
39411

FirstBank of Puerto Rico
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/2/12
PR 00919
39420

Banco Santander Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/29/12
PR 00759
42636

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/27/12
PR 00909
41938

Banco Popular de Puerto Rico
Closed without relief (Timely)

Credit card
Billing disputes

3/26/12
PR 00784
40929

GE Capital Retail
Closed without relief (Timely)

Consumer loan (Personal line of credit)
Account terms and changes

3/22/12
PR 00926
39081

Banco Popular de Puerto Rico
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/12
PR 00662
17722

Banco Popular de Puerto Rico
Closed without relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

3/15/12
PR 00988
17583

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

3/15/12
PR 00726
35620

GE Capital Retail
Closed without relief (Timely)

Credit card
Billing disputes

3/12/12
PR 00736
17470

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/12
PR 00928
33676

Citibank
Closed with relief (Timely)

Credit card
Other fee

3/10/12
PR 00792
33503

Citibank
Closed without relief (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

3/6/12
PR 00681
31018

Citibank
Closed without relief (Timely)

Credit card
Billing disputes

3/6/12
PR 00929
31388

Amex
Closed without relief (Timely, Disputed)

Credit card
Closing/Cancelling account

3/1/12
PR 00726
26610

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

2/29/12
PR 00979
28465

Amex
Closed without relief (Not Timely)

Credit card
Credit determination

2/24/12
PR 00926
26772

FirstBank of Puerto Rico
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/23/12
PR 00966
86298

Banco Popular de Puerto Rico
Closed without relief (Timely)

Credit card
Billing statement

2/16/12
PR 00952
24236

Banco Popular de Puerto Rico
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/12
PR 00739
23669

GE Capital Retail
Closed without relief (Timely)

Credit card
Other

2/14/12
PR 00677
23450

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/13/12
PR 00771
22878

Capital One
Closed without relief (Timely, Disputed)

Credit card
Credit reporting

1/30/12
PR 00737
18572

Citibank
Closed with relief (Timely, Disputed)

Credit card
Payoff process

1/22/12
PR 00920
15260

Banco Santander Puerto Rico
Closed with explanation (Timely)

Credit card
Other

1/17/12
PR 00983
14309

Banco Santander Puerto Rico
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/3/12
PR 00736
9304

GE Capital Retail
Closed without relief (Timely, Disputed)

Credit card
Credit determination

1/3/12
PR 00736
9305

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/30/11
PR 00676
9449

Banco Popular de Puerto Rico
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/27/11
PR 00926
7998

Citibank
Closed with relief (Timely, Disputed)

Credit card
Collection practices

12/22/11
PR 00920
7674

Amex
Closed without relief (Timely)

Credit card
Billing disputes

12/21/11
PR 00949
7518

Banco Popular de Puerto Rico
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/14/11
PR 00782
5657

GE Capital Retail
Closed without relief (Timely)

Credit card
Billing disputes

12/10/11
PR 00692
4538

Banco Popular de Puerto Rico
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

12/10/11
PR 00692
4539

JPMorgan Chase
Closed with relief (Timely)

Credit card
Late fee

12/10/11
PR 00966
4552

Barclays
Closed without relief (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

12/9/11
PR 00623
60659

Banco Popular de Puerto Rico
Closed without relief (Timely)

Credit card
Application processing delay

12/8/11
PR 00693
3906

Banco Popular de Puerto Rico
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/7/11
PR 00977
3509

Citibank
Closed with relief (Timely)

Credit card
Credit reporting

12/7/11
PR 00985
3745

Bank of America
Closed with explanation (Timely)

Credit card
Late fee

12/6/11
PR 00681
3919

Banco Popular de Puerto Rico
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/11
PR 00922
2678

Amex
Closed without relief (Timely)

Credit card
Credit determination

12/2/11
PR 00914
3500

Banco Popular de Puerto Rico
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/11
PR 00736
3728

Banco Popular de Puerto Rico
Closed without relief (Timely)

Mortgage (Other mortgage)
Settlement process and costs

870 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
155 Banco Popular de Puerto Rico
113 TransUnion
75 Citibank
75 Equifax
63 Experian
49 GE Capital Retail
46 FirstBank of Puerto Rico
37 Banco Santander Puerto Rico
30 Bank of America
17 Amex
14 Encore Capital Group
12 JPMorgan Chase
10 Navient
8 Enhanced Recovery Company, LLC
7 Select Portfolio Servicing, Inc
7 FNIS (Fidelity National Information Services, Inc.)
7 Transworld Systems Inc.
7 Capital One
7 Expert Global Solutions, Inc.
6 Ocwen
6 GVA Holdings, LLC
6 Wells Fargo
4 Resurgent Capital Services L.P.
4 BBVA Puerto Rico
4 Financial Recovery Services, Inc.
4 Afni, Inc.
4 SunTrust Bank
3 Operating Partners Co., LLC
3 Pentagon FCU
3 AES/PHEAA
2 I.C. System, Inc.
2 Regions
2 Convergent Resources, Inc.
2 PayPal
2 Western Union
2 Allied Interstate LLC
2 The CBE Group, Inc.
2 Dynamic Recovery Solutions, LLC
2 CL Holdings, LLC
2 Navy FCU
2 PNC Bank
2 Southwest Credit Systems, L.P.
2 Barclays
2 Santander Consumer USA
2 Bayview Loan Servicing, LLC
1 Senex Services Corp.
1 Sun West Mortgage Company, Inc.
1 MoneyGram
1 Berlin-Wheeler, Inc.
1 USAA Savings
1 Monterey Financial Services, Inc.
1 Revenue Recovery Corporation
1 ARS National Services, Inc.
1 Stellar Recovery Inc.
1 UBS Bank
1 Central States Recovery, Inc.
1 Preferred Credit, Inc.
1 CICA Collection Agency, Inc.
1 Monarch Recovery Holdings, Inc.
1 New York Community Bank
1 Green Tree Servicing, LLC
1 HR Mortgage Corp.
1 American Recovery Service Incorporated
1 Pinnacle Credit Services, LLC
1 Credit Bureau of Lancaster County, Inc.
1 Red Rock Tribal Lending
1 Zarvad III S.A.
1 CCS Financial Services, Inc.
1 Concord Servicing Corporation
1 GM Financial
1 ConServe
1 TD Bank
1 RBS Citizens
1 IBERIABANK
1 Urban Financial Group Inc
1 Banco Popular North America
1 Ally Financial Inc.
1 EverBank
1 Accounts Receivable Management, Inc.
1 MRS BPO, L.L.C.
1 Fifth Third Bank
1 Credit Protection Association, L.P.
1 Diversified Consultants, Inc.
1 NRA Group, LLC
1 Doral Capital Corporation
1 Promeritum, LLC
1 LTD Financial Services, L.P.
1 Performant Financial Corporation
1 Portfolio Recovery Associates, Inc.
1 Receivables Performance Management LLC
1 North Shore Agency, LLC
1 Penn Credit Corporation
1 Dyck-O'Neal, Inc.
1 Retrieval-Masters Creditors Bureau, Inc.
1 EOS Holdings, Inc.
1 Cavalry Investments, LLC
1 Quicken Loans
1 Stephens and Michaels Associates, Inc.
1 Rushmore Loan Management Services LLC


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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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