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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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168 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/8/15
CA 95112
1411253

Hunt & Henriques
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/8/15
CA 95112
1411254

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/30/15
TX 77069
1399156

National Credit Systems,Inc.
In progress (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

5/29/15
KS 66111
1398152

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

5/28/15
MI 48917
1396099

Van Ru Credit Corporation
Closed with non-monetary relief (Timely)

Debt collection (Federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/25/15
PA 15601
1390559

Weltman, Weinberg & Reis
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/20/15
OH 44512
1385371

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

5/18/15
WI 53143
1379764

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/15/15
WA 99203
1379187

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/15/15
WA 99203
1379188

TD Bank
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/13/15
TX 78130
1374241

Creekside Recovery And Capital Management
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

5/9/15
FL 33024
1368416

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/6/15
AR 72118
1363938

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

4/28/15
IN 46226
1350030

Wright & Lerch Attorneys At Law
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/28/15
IN 46226
1350031

Discover
In progress (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/25/15
PA 18067
1347219

Encore Capital Group
In progress (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/25/15
PA 18067
1347220

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/22/15
CO 80538
1342177

WAKEFIELD & ASSOCIATES, INC.
In progress (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/2/15
CA 92354
1313635

EOS Holdings, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/31/15
IL 60193
1308743

JPMorgan Chase
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/27/15
AL 36330
1305795

Medical Data Systems, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/26/15
FL 33815
1302929

Lendmark Financial Services, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/24/15
MO 63301
1297272

Global Client Solutions
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/24/15
SC 29575
1298838

ONLINE Information Services, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/19/15
IL 60056
1291329

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/18/15
MA 01570
1288329

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/6/15
MI 48146
1270789

George Gusses Co., L.P.A.
Untimely response (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/6/15
PA 15136
1280907

Eastern Account Systems of Connecticut, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/3/15
MI 48306
1265093

The Huntington National Bank
Closed with explanation (Timely)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/2/15
TX 77095
1263362

Phoenix Financial Services LLC
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/27/15
TN 37352
1260372

Fenton & McGarvey Law Firm, P.S.C.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/16/15
SD 57701
1241658

Credico, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/14/15
NY 10469
1241046

Ray Klein, Inc.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/5/15
UT 84005
1227945

Johnson Mark LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/30/15
TN 37042
1219271

Frost-Arnett Company
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/30/15
94590
1219347

Banco Popular North America
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

1/29/15
SC 29657
1216062

RFNA, LP
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

1/22/15
OH 44420
1204278

Rose & Associates, LLC.
Untimely response (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/18/15
VA 22193
1198325

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

1/17/15
NJ 08094
1198182

Pressler & Pressler, LLP
Closed with explanation (Timely, Disputed)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

1/16/15
CO 81621
1197903

Machol & Johannes, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/9/15
TX 76227
1188732

RGS Financial, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

1/8/15
OH 43551
1186695

Walter Lee & Associates, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

12/12/14
TX 78207
1155561

Southwest Credit Systems, L.P.
Closed (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

12/12/14
TX 78207
1155562

Focus Holding Company
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

12/11/14
IN 46168
1153856

Seterus
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/6/14
OH 44720
1145851

Levy and Associates, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/5/14
LA 71106
1144167

Direct Financial Solutions LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/5/14
LA 71106
1144168

Risecredit, LLC
Untimely response (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/4/14
CA 95124
1143584

West Corporation
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

11/27/14
LA 70592
1134876

Commerce Bank
Closed with explanation (Timely)

Debt collection (Auto)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/26/14
OH 43232
1133167

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/25/14
TN 38402
1130675

Discover
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

11/17/14
TN 37921
1121059

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

11/14/14
FL 32601
1117561

Hunter Warfield, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

11/12/14
NC 28078
1112762

Kirkland Asset Management LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/12/14
CA 92801
1114130

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/27/14
OK 73112
1090493

Robinson & Hoover
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/21/14
OK 73157
1080652

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/21/14
OK 73157
1080653

Capital One
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/19/14
TX 79423
1077176

Law Office of Michael J. Scott, PC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/17/14
30004
1074930

Resurgent Capital Services L.P.
Closed (Not Timely, Disputed)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

10/15/14
TX 75056
1073039

Asta Funding, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/13/14
WA 98106
1068761

Essential Retrieval Group
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

10/11/14
GA 30004
1068156

Cavalry Investments, LLC
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

10/8/14
CA 92691
1063069

Discover
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/7/14
TX 75040
1061475

RS Clark and Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

10/1/14
IL 60657
1053959

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/25/14
OH 43081
1045421

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

9/22/14
DC 20007
1039762

CIT Bank National Association
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/17/14
NV 89107
1035653

Harvard Collections, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

9/14/14
NV 89721
1027906

Collection Service of Nevada
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

9/14/14
NC 27896
1028045

CMRE Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/14/14
NC 27896
1028047

CCS Financial Services, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

9/9/14
TX 75088
1020431

Interstate Recovery Service, Inc.
Untimely response (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/3/14
MD 21213
1012565

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/3/14
MD 21213
1012566

Capital One
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

8/26/14
MD 20707
1000839

Global Client Solutions
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

8/22/14
PA 16224
997401

Weltman, Weinberg & Reis
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

8/22/14
TN 37209
998333

CCS Financial Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

8/20/14
VA 23502
992398

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

8/14/14
CA 92329
983746

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

8/11/14
NE 68104
977992

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/19/14
WI 54481
945159

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/19/14
NE 68508
945313

Credit Management Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

7/17/14
NJ 07921
942799

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/14/14
FL 33338
938669

Credit Protection Association, L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

6/29/14
CT 06026
916043

Lustig, Glaser & Wilson, P.C.
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/29/14
CT 06026
916044

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/28/14
CT 06911
915932

TD Bank
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

6/19/14
MD 20785
903449

Weinstock, Friedman, & Friedman, P.A.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

6/19/14
AZ 85392
905043

Patient Account Services, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/13/14
AZ 85251
895400

Navient
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/12/14
TX 76114
891513

Harris & Harris, Ltd.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/10/14
WI 53406
887483

Fairway Capital Recovery, LLC
Closed with explanation (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/7/14
OR 97035
885535

Johnson Mark LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/3/14
IL 60173
877984

American Financial Credit Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/3/14
TX 75241
878645

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

6/1/14
FL 33672
875968

Consumer Adjustment Company Incorporated
Closed with non-monetary relief (Not Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

5/29/14
IN 47129
874124

Stenger & Stenger, P.C
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

5/29/14
IN 47129
874125

Capital Alliance Financial, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

5/28/14
FL 33672
872003

Delbert Services
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/23/14
WI 54956
866948

Enhanced Acquisitions, LLC
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

5/22/14
KS 67215
865377

West Corporation
Closed with explanation (Not Timely)

Debt collection (Federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/19/14
TX 76108
858344

National Recovery Solutions, LLC
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

5/18/14
SD 57201
857659

Credico, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/8/14
OH 45817
845422

Javitch, Block & Rathbone LLC
Closed with explanation (Timely, Disputed)

Debt collection (Non-federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/8/14
OH 45817
845423

Expert Global Solutions, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Non-federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/7/14
CO 80401
841099

Liberty Holdings, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

5/7/14
CO 80401
843113

Wells Fargo
Closed with explanation (Timely, Disputed)

Debt collection (Non-federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/28/14
IL 60445
828845

TCF National Bank
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/21/14
AZ 85044
816596

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/16/14
FL 33143
811545

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

4/16/14
FL 33461
811969

SUPERIOR DEBT RECOVERY LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/10/14
RI 02908
803829

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/5/14
VA 22801
795546

Dominion Law Associates, P.L.L.C.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/2/14
AZ 85331
791388

Delbert Services
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/30/14
PA 17078
786738

Navy FCU
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

3/30/14
PA 17078
786739

USAA Savings
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/29/14
IL 61525
784722

SquareTwo Financial Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

3/29/14
OH 45638
784725

GLA Collection Company, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/25/14
AZ 85258
775969

Medical Society Business Services, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/25/14
NY 11235
777482

Sunrise Credit Services Inc.
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

3/23/14
PA 15601
773722

First Niagara Bank
Closed with explanation (Timely, Disputed)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

3/23/14
PA 15601
773724

Morgan Stanley
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/18/14
PA 15601
766356

Morgan Stanley
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/11/14
NY 14580
755205

Resurgent Capital Services L.P.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

3/3/14
AZ 85085
740946

CMRE Financial Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/26/14
TX 77339
732854

The Phoenix Recovery Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/25/14
PA 15601
729963

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/25/14
PA 15601
732121

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/24/14
CA 95757
728446

Navient
Closed with explanation (Timely, Disputed)

Debt collection (Federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/24/14
PA 15601
729962

First Niagara Bank
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/22/14
MD 21520
726692

Resurgent Capital Services L.P.
Closed with monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/22/14
MD 21520
726693

GE Capital Retail
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/22/14
TX 76180
726904

Performant Financial Corporation
Closed with explanation (Timely)

Debt collection (Federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/21/14
KY 41094
726292

Apelles, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/20/14
VA 23434
722560

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/20/14
GA 30319
723910

Ocwen
Closed with explanation (Timely, Disputed)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

2/18/14
CA 95823
718452

Law Offices of Robert J. Colclough, III
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

2/18/14
NY 11558
721994

The Receivable Management Services Corporation
Closed with non-monetary relief (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

2/14/14
MO 63108
715309

West Corporation
Closed with explanation (Timely)

Debt collection (Federal student loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

2/12/14
NY 10016
713942

Rubin & Rothman, LLC
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

2/8/14
CO 80123
702683

Speedy Cash Holdings
Closed with explanation (Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/21/14
TX 78599
678239

Cavalry Investments, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/20/14
TX 78240
676444

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/20/14
TX 75217
676616

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/15/14
FL 32526
670997

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/14/14
MD 20748
668711

Prestige Financial Services, Inc.
Closed with explanation (Timely)

Debt collection (Auto)
False statements or representation (Indicated shouldn't respond to lawsuit)

1/13/14
OH 44035
665414

Bank of America
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

1/9/14
NJ 08080
661835

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

1/6/14
NY 10467
655934

CashCall, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/26/13
NJ 08054
647155

Trojan Professional Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

12/13/13
ID 83856
633155

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/27/13
DC 20010
615700

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/26/13
VA 22015
612671

Hunter Warfield, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated shouldn't respond to lawsuit)

11/25/13
CA 94019
612401

Mandarich Law Group, LLP
Closed with monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/25/13
CA 94019
612402

SquareTwo Financial Corporation
Closed with monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/19/13
CO 80651
604389

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/16/13
WI 54601
601547

Gurstel Chargo PA
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/14/13
TX 75023
599350

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/2/13
GA 30238
581171

Credit Card Receivables Fund Incorporated
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

11/2/13
VA 23464
582521

Dominion Law Associates, P.L.L.C.
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Indicated shouldn't respond to lawsuit)

9/6/13
NJ 08002
518578

The Law Firm of Allan C. Smith
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

8/17/13
MS 39205
494473

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/19/13
VA 22554
462255

PHH Mortgage
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/16/13
GA 30093
474863

Credit Acceptance Corporation
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Auto)
False statements or representation (Indicated shouldn't respond to lawsuit)

7/10/13
IL 60016
453307

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Indicated shouldn't respond to lawsuit)

168 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
18 Encore Capital Group
5 Resurgent Capital Services L.P.
4 JPMorgan Chase
4 Delbert Services
3 Wells Fargo
3 Portfolio Recovery Associates, Inc.
3 Discover
3 Citibank
3 West Corporation
2 Expert Global Solutions, Inc.
2 Credico, Inc.
2 Morgan Stanley
2 CMRE Financial Services, Inc.
2 Cavalry Investments, LLC
2 First Niagara Bank
2 Navient
2 Johnson Mark LLC
2 Enhanced Recovery Company, LLC
2 SquareTwo Financial Corporation
2 Capital One
2 TD Bank
2 Hunter Warfield, Inc.
2 Global Client Solutions
2 CCS Financial Services, Inc.
2 Dominion Law Associates, P.L.L.C.
2 Weltman, Weinberg & Reis
1 Seterus
1 Walter Lee & Associates, LLC
1 Focus Holding Company
1 Southwest Credit Systems, L.P.
1 Asta Funding, Inc
1 RS Clark and Associates, Inc.
1 Law Office of Michael J. Scott, PC
1 Levy and Associates, LLC
1 Risecredit, LLC
1 Direct Financial Solutions LLC
1 Commerce Bank
1 Essential Retrieval Group
1 Kirkland Asset Management LLC
1 RGS Financial, Inc.
1 Robinson & Hoover
1 Banco Popular North America
1 Pressler & Pressler, LLP
1 Medical Data Systems, Inc.
1 National Credit Systems,Inc.
1 Van Ru Credit Corporation
1 Pinnacle Credit Services, LLC
1 Nationstar Mortgage
1 Creekside Recovery And Capital Management
1 Dynamic Recovery Solutions, LLC
1 Allied Interstate LLC
1 Wright & Lerch Attorneys At Law
1 WAKEFIELD & ASSOCIATES, INC.
1 EOS Holdings, Inc.
1 Lendmark Financial Services, LLC
1 Machol & Johannes, LLC
1 ONLINE Information Services, Inc.
1 Eastern Account Systems of Connecticut, Inc.
1 George Gusses Co., L.P.A.
1 The Huntington National Bank
1 Phoenix Financial Services LLC
1 Fenton & McGarvey Law Firm, P.S.C.
1 Ray Klein, Inc.
1 Harvard Collections, LLC
1 Frost-Arnett Company
1 RFNA, LP
1 Rose & Associates, LLC.
1 CIT Bank National Association
1 Patient Account Services, LLC
1 Collection Service of Nevada
1 Speedy Cash Holdings
1 Performant Financial Corporation
1 GE Capital Retail
1 Apelles, LLC
1 Ocwen
1 Convergent Resources, Inc.
1 The Receivable Management Services Corporation
1 Law Offices of Robert J. Colclough, III
1 Rubin & Rothman, LLC
1 HSBC
1 Medical Society Business Services, Inc.
1 Prestige Financial Services, Inc.
1 Bank of America
1 CashCall, Inc.
1 Trojan Professional Services, Inc.
1 Mandarich Law Group, LLP
1 Gurstel Chargo PA
1 Credit Card Receivables Fund Incorporated
1 The Law Firm of Allan C. Smith
1 Credit Acceptance Corporation
1 The Phoenix Recovery Group
1 Sunrise Credit Services Inc.
1 Interstate Recovery Service, Inc.
1 Consumer Adjustment Company Incorporated
1 Credit Management Services, Inc.
1 Credit Protection Association, L.P.
1 Lustig, Glaser & Wilson, P.C.
1 PHH Mortgage
1 Weinstock, Friedman, & Friedman, P.A.
1 Harris & Harris, Ltd.
1 Fairway Capital Recovery, LLC
1 American Financial Credit Services, Inc.
1 Capital Alliance Financial, LLC
1 GLA Collection Company, Inc.
1 Stenger & Stenger, P.C
1 Enhanced Acquisitions, LLC
1 National Recovery Solutions, LLC
1 Javitch, Block & Rathbone LLC
1 Liberty Holdings, LLC
1 TCF National Bank
1 SUPERIOR DEBT RECOVERY LLC
1 USAA Savings
1 Navy FCU
1 Hunt & Henriques


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