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Banks' Consumer Complaints
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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71 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

8/20/15
OR 97402
1529054

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/11/15
OH 43615
1417730

TransUnion
In progress (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

4/1/15
FL 32829
1310190

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

2/20/15
NV 89115
1248546

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

2/20/15
KS 66215
1248616

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

2/20/15
NY 13413
1249755

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/28/15
NV
1215853

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/15/15
CA 92869
1195088

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/25/14
CA 94404
1131839

Risecredit, LLC
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

10/13/14
FL 33781
1068530

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

9/25/14
ND 58103
1045316

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

9/17/14
CO 80210
1033503

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

9/10/14
IA 50010
1024014

TransUnion
Closed with monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/19/14
WI 53916
990638

Experian
Closed with monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/12/14
CO 80210
979493

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/7/14
GA 30078
972828

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/30/14
IN 46825
961660

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/30/14
IN 46825
961661

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/26/14
IL 60031
955585

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/18/14
NJ 07030
943353

Experian
Closed with monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/30/14
IN 46825
918849

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/21/14
KS 66215
905384

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/6/14
CO 80210
884898

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/20/14
CO 80222
861425

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/17/14
CA 92036
857326

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/13/14
NC 28269
851312

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/10/14
MD 20882
846658

Experian
Closed with monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/6/14
CT 06068
839784

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

3/26/14
AK 99623
779352

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

2/15/14
NY 11726
716781

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

2/4/14
CA 92887
700296

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/24/14
AZ 85281
683344

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/21/14
FL 33185
677611

Experian
Closed with monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/18/14
NC 27565
676020

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/8/14
PA 18840
658809

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

12/19/13
WI 54942
638946

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

12/5/13
VA 22030
622826

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/15/13
OR 97504
600092

Experian
Closed with monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/13/13
DC 20091
595198

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/13/13
DC 20091
595199

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/13/13
IL 60423
596929

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/11/13
FL 32308
593741

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/10/13
MD 21218
592865

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/10/13
MD 21218
592866

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/10/13
MD 21218
592867

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/8/13
CA 96022
592345

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

10/1/13
OH 44720
549309

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

9/10/13
TX 78232
521662

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/24/13
AL 36532
503528

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/24/13
AL 36532
503529

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/24/13
AL 36532
503530

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

8/1/13
FL 34759
472147

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/30/13
MI 49735
467719

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/30/13
MI 49735
467720

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/26/13
OH 44305
467510

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/26/13
MI 49735
467718

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/23/13
FL 33317
474958

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

7/17/13
CA 92504
460226

Citibank
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/7/13
CA 90815
430995

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/7/13
CA 90815
475704

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

6/6/13
CA 90815
426078

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/13/13
MN 55101
406242

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/4/13
NY 10024
398984

Capital One
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

3/19/13
FL 33177
359979

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

3/6/13
CA 92805
343159

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/17/13
UT 84120
247359

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

1/14/13
CA 92881
231524

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

12/3/12
NY 11434
202451

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

11/26/12
NY 10003
197525

TransUnion
Closed with monetary relief (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

10/31/12
WA 98042
182417

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

10/23/12
MO 64058
176155

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

71 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
29 Experian
21 TransUnion
18 Equifax
1 Capital One
1 Citibank
1 Risecredit, LLC


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33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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