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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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179 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/3/15
NY 10016
1405148

Ocwen
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/29/15
NY 10016
1397470

Discover
Closed with explanation (Timely)

Credit card
Arbitration

5/28/15
NY 10016
1396125

GE Capital Retail
Closed with explanation (Timely)

Credit card
Transaction issue

4/13/15
NY 10016
1327661

GE Capital Retail
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

4/6/15
NY 10016
1317868

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

3/30/15
NY 10016
1307422

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/24/15
NY 10016
1298951

BB&T Financial
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/23/15
NY 10016
1296859

Citibank
Closed with explanation (Timely)

Credit card
Other

3/13/15
NY 10016
1282484

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/26/15
NY 10016
1258773

Citibank
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

2/11/15
NY 10016
1237230

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

1/22/15
NY 10016
1205843

Toyota Motor Credit Corporation
Closed with monetary relief (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

1/4/15
NY 10016
1180092

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/23/14
NY 10016
1167828

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/18/14
NY 10016
1122084

GC Services Limited Partnership
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/18/14
NY 10016
1122085

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/18/14
NY 10016
1127754

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/18/14
NY 10016
1127755

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
NY 10016
1115726

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

11/7/14
NY 10016
1106978

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

11/5/14
NY 10016
1102220

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/5/14
NY 10016
1102222

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/5/14
NY 10016
1102221

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/4/14
NY 10016
1100244

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

10/29/14
NY 10016
1092111

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/7/14
NY 10016
1060563

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

10/5/14
NY 10016
1058883

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Advertising and marketing

9/30/14
NY 10016
1051343

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

9/25/14
NY 10016
1044746

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/25/14
NY 10016
1044953

Santander Bank US
Closed (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

9/25/14
NY 10016
1045629

Bank of America
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/25/14
NY 10016
1044747

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/22/14
NY 10016
1039113

The CBE Group, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/9/14
NY 10016
1021079

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

9/7/14
NY 10016
1017747

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/26/14
NY 10016
1001601

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/18/14
NY 10016
987997

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/18/14
NY 10016
987998

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/18/14
NY 10016
987999

Universal Fidelity LP
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/17/14
NY 10016
987990

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/10/14
NY 10016
977118

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

7/28/14
NY 10016
957043

HSBC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/21/14
NY 10016
946481

Fein, Such, Kahn & Shepard, P.C.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

7/11/14
NY 10016
932672

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/30/14
NY 10016
917733

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/6/14
NY 10016
884303

Citibank
Closed with monetary relief (Not Timely)

Credit card
Transaction issue

6/6/14
NY 10016
885254

Data and Contact Management Solutions, LLC
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Used obscene/profane/abusive language)

6/6/14
NY 10016
885255

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Other

6/5/14
NY 10016
882479

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/14
NY 10016
860991

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Rewards

5/12/14
NY 10016
847669

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

5/7/14
NY 10016
840951

Santander Bank US
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

4/30/14
NY 10016
833150

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/24/14
NY 10016
824841

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/23/14
NY 10016
822762

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

4/18/14
NY 10016
815192

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/1/14
NY 10016
791171

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/28/14
NY 10016
784559

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Credit determination

3/28/14
NY 10016
784560

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

3/26/14
NY 10016
778735

TD Bank
Closed with monetary relief (Timely)

Credit card
Other fee

3/26/14
NY 10016
779621

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/25/14
NY 10016
778255

PayPal
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Fraud or scam

3/20/14
NY 10016
771095

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/19/14
NY 10016
765092

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/14
NY 10016
768472

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/14/14
NY 10016
767647

HOVG, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/12/14
NY 10016
755978

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/6/14
NY 10016
746767

Credit Bureau of Napa
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/4/14
NY 10016
741888

Capital One
Closed with non-monetary relief (Timely)

Credit card
Advertising and marketing

3/3/14
NY 10016
741340

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Other

2/28/14
NY 10016
738557

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/26/14
NY 10016
732542

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

2/25/14
NY 10016
731852

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Credit determination

2/24/14
NY 10016
729722

Encore Capital Group
Closed with non-monetary relief (Timely, Disputed)

Debt collection
False statements or representation (Attempted to collect wrong amount)

2/24/14
NY 10016
731848

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/24/14
NY 10016
731850

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/19/14
NY 10016
720314

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/19/14
NY 10016
722084

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

2/19/14
NY 10016
722087

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/17/14
NY 10016
716562

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/17/14
NY 10016
717257

Experian
Closed with monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/17/14
NY 10016
719204

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/17/14
NY 10016
719205

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/17/14
NY 10016
719206

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/13/14
NY 10016
713945

HSBC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

2/13/14
NY 10016
713946

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/13/14
NY 10016
713947

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Sale of account

2/13/14
NY 10016
713948

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Other

2/13/14
NY 10016
713949

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Other

2/13/14
NY 10016
713950

Discover
Closed with explanation (Timely, Disputed)

Credit card
Other

2/13/14
NY 10016
713951

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Other

2/13/14
NY 10016
713952

Citibank
Closed with non-monetary relief (Timely)

Credit card
Other

2/12/14
NY 10016
713938

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

2/12/14
NY 10016
713939

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/12/14
NY 10016
713940

Eltman, Eltman & Cooper, PC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

2/12/14
NY 10016
713941

HSBC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

2/12/14
NY 10016
713942

Rubin & Rothman, LLC
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

2/12/14
NY 10016
717256

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

2/12/14
NY 10016
719723

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

2/12/14
NY 10016
722083

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

2/12/14
NY 10016
731846

TD Bank
Closed with non-monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/12/14
NY 10016
731847

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/12/14
NY 10016
739400

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/10/14
NY 10016
705915

Santander Bank US
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me instead of my attorney)

2/7/14
NY 10016
703947

Audit Systems, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

1/28/14
NY 10016
688264

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/14
NY 10016
689977

Ceannate
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

1/27/14
NY 10016
686979

Encore Capital Group
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

1/16/14
NY 10016
673230

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/16/14
NY 10016
673231

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/16/14
NY 10016
673432

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/16/14
NY 10016
673433

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/7/14
NY 10016
657875

TD Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/2/14
NY 10016
653583

Ally Financial Inc.
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

12/19/13
NY 10016
638973

TD Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/16/13
NY 10016
635632

First Credit Services Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

12/6/13
NY 10016
624465

JPMorgan Chase
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other transaction issues

12/5/13
NY 10016
622299

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

11/24/13
NY 10016
610113

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/20/13
NY 10016
607202

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing disputes

11/8/13
NY 10016
592187

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

11/7/13
NY 10016
589583

Amex
Closed with explanation (Not Timely)

Credit card
Billing disputes

10/24/13
NY 10016
570526

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/23/13
NY 10016
567650

Amex
Closed with explanation (Not Timely)

Credit card
Payoff process

10/22/13
NY 10016
566987

Santander Consumer USA
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/17/13
NY 10016
561724

Bank of America
Closed with explanation (Not Timely)

Credit card
APR or interest rate

9/20/13
NY 10016
536944

Bank of America
Closed with monetary relief (Not Timely)

Credit card
Other fee

9/14/13
NY 10016
526294

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Transaction issue

9/13/13
NY 10016
526536

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

9/12/13
NY 10016
524507

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/6/13
NY 10016
482414

Santander Bank US
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/22/13
NY 10016
463437

Citibank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/26/13
NY 10016
442867

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/17/13
NY 10016
434687

Mortgage America, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

6/14/13
NY 10016
432587

Discover
Closed with explanation (Timely)

Credit card
Billing statement

6/13/13
NY 10016
432218

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

6/11/13
NY 10016
429271

Bank of America
Closed with monetary relief (Timely)

Credit card
Collection debt dispute

5/1/13
NY 10016
396697

Discover
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

4/8/13
NY 10016
376693

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/21/13
NY 10016
360913

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Other fee

3/21/13
NY 10016
362389

Experian
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

3/19/13
NY 10016
360466

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/27/13
NY 10016
336751

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/22/13
NY 10016
328418

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/14/13
NY 10016
317152

Capital One
Closed with explanation (Timely)

Credit card
Billing statement

2/14/13
NY 10016
317868

Citibank
Closed with non-monetary relief (Timely)

Consumer loan (Personal line of credit)
Shopping for a line of credit

2/7/13
NY 10016
308966

AES/PHEAA
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

1/31/13
NY 10016
283760

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/13
NY 10016
254051

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/16/13
NY 10016
239534

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/15/13
NY 10016
231983

Citibank
Closed with non-monetary relief (Timely)

Credit card
Other fee

1/8/13
NY 10016
224172

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

1/3/13
NY 10016
221967

TD Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

12/24/12
NY 10016
216879

TD Bank
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

10/12/12
NY 10016
170938

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/3/12
NY 10016
165168

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/27/12
NY 10016
160588

Discover
Closed with non-monetary relief (Timely)

Credit card
Closing/Cancelling account

9/14/12
NY 10016
153239

PennyMac Loan Services, LLC
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/12/12
NY 10016
151488

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

9/11/12
NY 10016
149951

Amex
Closed with monetary relief (Timely)

Credit card
Billing disputes

9/6/12
NY 10016
147973

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/20/12
NY 10016
138448

Wells Fargo
Closed with explanation (Timely)

Credit card
Unsolicited issuance of credit card

7/30/12
NY 10016
126767

Capital One
Closed with monetary relief (Timely)

Credit card
Billing disputes

7/29/12
NY 10016
126152

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/11/12
NY 10016
99002

TD Bank
Closed with explanation (Timely)

Bank account or service (Cashing a check without an account)
Account opening, closing, or management

6/11/12
NY 10016
99227

Sovereign Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/4/12
NY 10016
93152

SunTrust Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/1/12
NY 10016
91282

Bank of America
Closed with explanation (Timely)

Credit card
Other fee

5/29/12
NY 10016
88450

Sovereign Bank
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

5/14/12
NY 10016
77303

TD Bank
Closed with relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/21/12
NY 10016
54218

USAA Savings
Closed without relief (Not Timely, Disputed)

Credit card
APR or interest rate

4/5/12
NY 10016
44445

Amex
Closed with monetary relief (Timely)

Credit card
Arbitration

4/3/12
NY 10016
43600

Capital One
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/12
NY 10016
23763

Bank of America
Closed without relief (Timely)

Credit card
Closing/Cancelling account

1/31/12
NY 10016
19223

JPMorgan Chase
Closed with relief (Not Timely)

Credit card
Late fee

12/30/11
NY 10016
8743

Discover
Closed without relief (Timely)

Credit card
Other

12/16/11
NY 10016
6371

Bank of America
Closed without relief (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

12/14/11
NY 10016
5616

Amex
Closed with relief (Timely, Disputed)

Credit card
Closing/Cancelling account

12/14/11
NY 10016
5782

Amex
Closed with relief (Timely)

Credit card
Unsolicited issuance of credit card

179 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
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80.85%$9 Million


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SUPER SUPPERS
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