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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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165 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

10/5/15
NY 10024
1593876

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

6/5/15
NY 10024
1408773

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Public record)

6/5/15
NY 10024
1408774

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Public record)

6/5/15
NY 10024
1408775

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/2/15
NY 10024
1357818

Capital One
In progress (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

4/25/15
NY 10024
1347226

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/24/15
NY 10024
1347095

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

4/3/15
NY 10024
1314818

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/31/15
NY 10024
1308775

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/19/15
NY 10024
1291470

Hiday & Ricke, P.A.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

3/13/15
NY 10024
1282944

JPMorgan Chase
Closed with monetary relief (Not Timely, Disputed)

Credit card
Billing disputes

3/12/15
NY 10024
1281326

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/2/15
NY 10024
1262358

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

2/24/15
NY 10024
1255516

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/14/15
NY 10024
1240833

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

2/14/15
NY 10024
1240834

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

2/13/15
NY 10024
1239069

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/13/15
NY 10024
1239070

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/10/15
NY 10024
1232690

Bank of America
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

2/6/15
NY 10024
1227888

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Customer service / Customer relations

2/3/15
NY 10024
1221595

Bank of America
Closed with explanation (Timely)

Credit card
Advertising and marketing

1/24/15
NY 10024
1208108

Amex
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

1/20/15
NY 10024
1199157

Amex
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/17/15
NY 10024
1197991

Capital Accounts, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

1/9/15
NY 10024
1189437

Amex
Closed with non-monetary relief (Timely, Disputed)

Credit card
Billing disputes

1/2/15
NY 10024
1178702

Santander Bank US
Closed (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

12/12/14
NY 10024
1155589

Amex
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

12/1/14
NY 10024
1138151

Amex
Closed with explanation (Timely, Disputed)

Credit card
Advertising and marketing

11/26/14
NY 10024
1133477

Great Lakes
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

11/24/14
NY 10024
1127554

Citibank
Closed with monetary relief (Timely)

Credit card
Other fee

11/17/14
NY 10024
1119978

Enova International, Inc.
Closed with explanation (Timely)

Payday loan
Charged fees or interest I didn't expect

11/7/14
NY 10024
1108070

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/7/14
NY 10024
1108071

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/7/14
NY 10024
1108923

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

10/30/14
NY 10024
1094185

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/29/14
NY 10024
1092313

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Rewards

10/20/14
NY 10024
1077991

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Settlement process and costs

10/17/14
NY 10024
1074613

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/17/14
NY 10024
1076229

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/13/14
NY 10024
1068491

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/10/14
NY 10024
1067030

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/9/14
NY 10024
1064449

PayPal
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/1/14
NY 10024
1052605

PayPal
Closed with explanation (Not Timely)

Credit card
Other

9/26/14
NY 10024
1047561

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/25/14
NY 10024
1044485

West Corporation
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

9/23/14
NY 10024
1040271

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

9/7/14
NY 10024
1017633

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

9/7/14
NY 10024
1017634

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/7/14
NY 10024
1017635

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

8/31/14
NY 10024
1008918

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

8/31/14
NY 10024
1008957

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

8/30/14
NY 10024
1008616

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

8/30/14
NY 10024
1008617

Expert Global Solutions, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/21/14
NY 10024
995024

Hunter Warfield, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/20/14
NY 10024
992657

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/18/14
NY 10024
989865

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

8/6/14
NY 10024
972114

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/17/14
NY 10024
942347

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

7/2/14
NY 10024
922098

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/19/14
NY 10024
901303

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

6/19/14
NY 10024
901996

Bank of America
Closed with explanation (Not Timely)

Credit card
Billing disputes

6/3/14
NY 10024
878242

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/19/14
NY 10024
859053

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/15/14
NY 10024
853917

Citibank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/13/14
NY 10024
850759

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/12/14
NY 10024
848653

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

5/1/14
NY 10024
834008

Capital One
Closed with non-monetary relief (Not Timely)

Credit card
Billing disputes

4/24/14
NY 10024
823408

JPMorgan Chase
Closed with monetary relief (Not Timely)

Credit card
Advertising and marketing

4/23/14
NY 10024
821495

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Late fee

4/16/14
NY 10024
810738

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/7/14
NY 10024
797388

PayPal
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/31/14
NY 10024
788789

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/29/14
NY 10024
784838

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

3/21/14
NY 10024
773498

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

3/14/14
NY 10024
757018

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/12/14
NY 10024
762862

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/7/14
NY 10024
748370

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/4/14
NY 10024
743141

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/13/14
NY 10024
712984

Equifax
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/13/14
NY 10024
712985

TransUnion
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/3/14
NY 10024
697506

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/2/14
NY 10024
695677

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Rewards

1/24/14
10024
683945

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/24/14
10024
683946

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/16/14
NY 10024
674572

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/2/14
NY 10024
652358

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/17/13
NY 10024
636725

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

9/30/13
NY 10024
547428

TD Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/25/13
NY 10024
541855

TCF National Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/24/13
NY 10024
540867

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/12/13
NY 10024
524573

Capital One
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/11/13
NY 10024
522758

HSBC
Closed with explanation (Not Timely)

Credit card
Sale of account

9/11/13
NY 10024
523765

Barclays
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/10/13
NY 10024
522032

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

9/10/13
NY 10024
522290

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/5/13
NY 10024
515618

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

9/4/13
NY 10024
515015

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/4/13
NY 10024
515016

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/4/13
NY 10024
515017

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

8/14/13
NY 10024
489616

Accounts Receivable Management, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

8/14/13
NY 10024
492446

Bank of America
Closed with monetary relief (Timely)

Credit card
Late fee

7/26/13
NY 10024
457477

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/13/13
NY 10024
480040

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

7/9/13
NY 10024
451905

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/9/13
NY 10024
454433

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

6/15/13
NY 10024
430624

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

5/6/13
NY 10024
400207

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

5/4/13
NY 10024
398984

Capital One
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

4/30/13
NY 10024
395344

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/8/13
NY 10024
346937

Citibank
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

3/2/13
NY 10024
339915

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/15/13
NY 10024
318239

Amex
Closed with monetary relief (Not Timely)

Credit card
Other

2/14/13
NY 10024
317242

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Privacy

2/3/13
NY 10024
289896

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/23/13
NY 10024
255690

TD Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

1/17/13
NY 10024
241890

Bank of America
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

1/11/13
NY 10024
227986

JPMorgan Chase
Closed with non-monetary relief (Timely)

Consumer loan (Personal line of credit)
Account terms and changes

1/8/13
NY 10024
223531

New York Community Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/3/13
NY 10024
221754

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/3/13
NY 10024
221755

Bank of America
Closed with monetary relief (Timely)

Credit card
Other fee

1/3/13
NY 10024
221957

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/24/12
NY 10024
215688

New York Community Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

12/24/12
NY 10024
215690

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

12/11/12
NY 10024
205505

Citibank
Closed with explanation (Timely)

Credit card
Other

12/10/12
NY 10024
205503

Citibank
Closed with explanation (Timely)

Credit card
Other

12/10/12
NY 10024
207332

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/27/12
NY 10024
198156

New York Community Bank
Closed with explanation (Timely)

Credit card
Other

11/9/12
NY 10024
188507

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

10/22/12
NY 10024
175779

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/22/12
NY 10024
175780

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/11/12
NY 10024
169119

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

10/9/12
NY 10024
167883

Citibank
Closed with explanation (Timely)

Credit card
Collection practices

9/11/12
NY 10024
150738

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Other fee

9/10/12
NY 10024
149115

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/28/12
NY 10024
143268

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Billing disputes

8/1/12
NY 10024
128191

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

8/1/12
NY 10024
128192

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Rewards

8/1/12
NY 10024
128501

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

7/20/12
NY 10024
121517

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/7/12
NY 10024
113080

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/20/12
NY 10024
104855

Amex
Closed with explanation (Timely)

Credit card
Credit reporting

6/6/12
NY 10024
96055

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

5/31/12
NY 10024
90089

HSBC
Closed (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/25/12
NY 10024
87659

HSBC
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/25/12
NY 10024
87664

First Niagara Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/21/12
NY 10024
86326

Capital One
Closed with explanation (Timely)

Credit card
Privacy

5/19/12
NY 10024
84351

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/17/12
NY 10024
82873

Citibank
Closed with non-monetary relief (Timely)

Credit card
Advertising and marketing

5/11/12
NY 10024
45357

Discover
Closed without relief (Timely)

Credit card
Rewards

4/25/12
NY 10024
65062

JPMorgan Chase
Closed without relief (Timely, Disputed)

Credit card
Credit reporting

4/9/12
NY 10024
45358

Discover
Closed without relief (Timely, Disputed)

Credit card
Rewards

3/29/12
NY 10024
42753

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

3/28/12
NY 10024
42182

Citibank
Closed with relief (Timely)

Credit card
APR or interest rate

3/27/12
NY 10024
41527

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/5/12
NY 10024
30878

Discover
Closed without relief (Timely)

Credit card
Collection practices

2/13/12
NY 10024
4724

Amex
Closed without relief (Timely, Disputed)

Credit card
Credit reporting

1/29/12
NY 10024
18259

JPMorgan Chase
Closed with relief (Timely)

Credit card
Other

1/23/12
NY 10024
4721

JPMorgan Chase
Closed without relief (Timely)

Credit card
Credit determination

1/21/12
NY 10024
4719

First National Bank of Omaha
Closed without relief (Timely, Disputed)

Credit card
Credit determination

1/18/12
NY 10024
4716

Citibank
Closed without relief (Timely, Disputed)

Credit card
Credit determination

1/5/12
NY 10024
4713

Amex
Closed without relief (Timely)

Credit card
Application processing delay

12/14/11
NY 10024
4313

Bank of America
Closed without relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/12/11
NY 10024
4705

Amex
Closed without relief (Timely, Disputed)

Credit card
Credit determination

12/9/11
NY 10024
4312

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/2/11
NY 10024
2499

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

165 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

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