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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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164 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/9/15
NY 11201
1414093

TD Bank
Closed with explanation (Timely)

Money transfers (International money transfer)
Other transaction issues

6/6/15
NY 11201
1409297

Santander Bank US
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/5/15
NY 11201
1408668

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/2/15
NY 11201
1402028

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

5/19/15
NY 11201
1381806

JPMorgan Chase
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/18/15
NY 11201
1381805

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/15/15
NY 11201
1378535

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/12/15
NY 11201
1372417

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/7/15
NY 11201
1365822

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/6/15
NY 11201
1363254

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/30/15
NY 11201
1353972

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/29/15
NY 11201
1353592

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/28/15
NY 11201
1350270

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/28/15
NY 11201
1351974

Green Tree Servicing, LLC
In progress (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/27/15
NY 11201
1349365

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/22/15
NY 11201
1343204

SquareTwo Financial Corporation
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

4/20/15
NY 11201
1338331

JPMorgan Chase
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/9/15
NY 11201
1323015

Law Office of Joe Pezzuto, LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

4/7/15
NY 11201
1319584

Navient
In progress (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/31/15
NY 11201
1307885

Citibank
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/30/15
NY 11201
1306416

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/30/15
NY 11201
1306417

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/30/15
NY 11201
1306532

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/30/15
NY 11201
1306533

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/30/15
NY 11201
1307817

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/20/15
NY 11201
1294153

Bank of America
Closed with monetary relief (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

3/18/15
NY 11201
1290242

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/13/15
NY 11201
1282781

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/12/15
NY 11201
1280391

FAIR COLLECTIONS & OUTSOURCING, INC.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

3/5/15
NY 11201
1268966

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/3/15
NY 11201
1265478

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

2/20/15
NY 11201
1249297

D.B.M.E., INC
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

2/3/15
NY 11201
1222097

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/2/15
NY 11201
1220678

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/27/15
NY 11201
1211298

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
NY 11201
1211299

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

1/7/15
NY 11201
1184353

Diversified Consultants, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/6/15
NY 11201
1183159

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/30/14
NY 11201
1175792

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/30/14
NY 11201
1175793

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/12/14
NY 11201
1154213

Bank of America
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

12/1/14
NY 11201
1137569

Amex
Closed with explanation (Timely)

Credit card
Delinquent account

11/20/14
NY 11201
1127451

Higher Education Student Assistance Authority (HESAA)
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

11/19/14
NY 11201
1123220

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/18/14
NY 11201
1122216

M&T Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/14/14
NY 11201
1117829

Bayview Loan Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/22/14
NY 11201
1083144

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/5/14
NY 11201
1058523

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/1/14
NY 11201
1052510

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/24/14
NY 11201
1042385

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/24/14
NY 11201
1042386

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/24/14
NY 11201
1042387

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/24/14
NY 11201
1042388

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/23/14
NY 11201
1042384

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/30/14
NY 11201
1008927

JPMorgan Chase
Closed with monetary relief (Not Timely)

Credit card
Billing statement

8/21/14
NY 11201
994933

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/20/14
NY 11201
993225

HSBC
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

8/18/14
NY 11201
989941

AES/PHEAA
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

8/1/14
NY 11201
965433

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/28/14
NY 11201
956045

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/24/14
NY 11201
952646

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/2/14
NY 11201
921571

Bank of America
Closed with explanation (Not Timely)

Credit card
Billing disputes

7/1/14
NY 11201
919042

Bank of America
Closed with explanation (Not Timely)

Credit card
APR or interest rate

6/28/14
NY 11201
915736

U.S. Bancorp
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

6/12/14
NY 11201
892961

Total Customer Service, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/29/14
NY 11201
873297

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/22/14
NY 11201
863942

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/22/14
NY 11201
864652

AES/PHEAA
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/21/14
NY 11201
863387

Citibank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/15/14
NY 11201
855270

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
APR or interest rate

5/9/14
NY 11201
846603

ACS Education Services
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

5/1/14
NY 11201
835018

Capital One
Closed with explanation (Not Timely)

Credit card
Privacy

4/30/14
NY 11201
831363

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/27/14
NJ 11201
820589

Mel S. Harris and Associates, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Taking/threatening an illegal action (Seized/Attempted to seize property)

4/24/14
NY 11201
824218

Progressive Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me after I asked not to)

4/21/14
NY 11201
817611

Santander Bank US
Closed (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

4/17/14
NY 11201
812610

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

4/15/14
NY 11201
810795

HCFS Health Care Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

4/14/14
NY 11201
807081

TD Bank
Closed with non-monetary relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/9/14
NY 11201
800539

Bayview Loan Servicing, LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/8/14
NY 11201
799044

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/4/14
NY 11201
793826

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/31/14
NY 11201
784939

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/29/14
NY 11201
784830

Senex Services Corp.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/28/14
NY 11201
782658

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/28/14
NY 11201
783167

Citibank
Closed with explanation (Not Timely)

Credit card
Billing disputes

3/27/14
NY 11201
780497

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/27/14
NY 11201
780498

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/25/14
NY 11201
776619

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/25/14
NY 11201
778252

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/25/14
NY 11201
778253

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/19/14
NY 11201
769120

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/18/14
NY 11201
762999

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/16/14
NY 11201
759115

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/15/14
NY 11201
759337

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/14/14
NY 11201
759336

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/14/14
NY 11201
766291

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/8/14
NY 11201
757087

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/16/14
NY 11201
716146

Senex Services Corp.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/2/14
NY 11201
695717

BMO Harris
Closed with explanation (Timely)

Credit card
Other

1/6/14
NY 11201
657234

Experian
Closed with monetary relief (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

12/28/13
NY 11201
648339

Amex
Closed with monetary relief (Timely)

Credit card
Billing disputes

12/3/13
NY 11201
620453

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/7/13
NY 11201
589052

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/7/13
NY 11201
589101

HSBC
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

11/4/13
NY 11201
584725

HSBC
Closed with explanation (Not Timely)

Credit card
Payoff process

10/30/13
NY 11201
578310

PennyMac Loan Services, LLC
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/26/13
NY 11201
572531

Citibank
Closed with explanation (Not Timely)

Credit card
APR or interest rate

10/16/13
NY 11201
560301

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/27/13
NY 11201
545049

HSBC
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/19/13
NY 11201
534696

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/4/13
NY 11201
514585

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

8/27/13
NY 11201
501172

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/14/13
NY 11201
489448

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

8/13/13
NY 11201
489067

SKO Brenner American, Inc.
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/7/13
NY 11201
496684

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

7/10/13
NY 11201
453937

TD Bank
Closed with explanation (Timely)

Credit card
Rewards

5/13/13
NY 11201
406000

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Credit card
Payoff process

5/11/13
NY 11201
404286

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/7/13
NY 11201
401515

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

4/30/13
NY 11201
395772

Discover
Closed with non-monetary relief (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

4/26/13
NY 11201
393004

GE Capital Retail
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

4/25/13
NY 11201
391956

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/8/13
NY 11201
376620

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Other

3/28/13
NY 11201
367640

Sovereign Bank
Closed (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

3/28/13
MT 11201
368459

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/26/13
NY 11201
366200

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/9/13
NY 11201
348013

Amex
Closed with non-monetary relief (Timely)

Credit card
Collection practices

3/7/13
NY 11201
346527

Bank of America
Closed with explanation (Timely)

Credit card
Credit reporting

2/28/13
NY 11201
338549

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/21/13
NY 11201
324595

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

2/7/13
NY 11201
309046

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/3/13
NY 11201
289878

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/26/13
NY 11201
265155

Amex
Closed with explanation (Timely)

Credit card
Credit determination

1/14/13
NY 11201
231936

TD Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/13/13
NY 11201
229771

Sovereign Bank
Closed (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/19/12
NY 11201
213837

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

12/19/12
NY 11201
214095

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/18/12
NY 11201
211322

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

12/9/12
NY 11201
206109

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

11/7/12
NY 11201
185824

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/29/12
NY 11201
179537

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

10/29/12
NY 11201
180878

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/27/12
NY 11201
179085

Citibank
Closed with monetary relief (Timely)

Credit card
Credit card protection / Debt protection

10/15/12
NY 11201
171298

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

9/29/12
NY 11201
164000

Amex
Closed with monetary relief (Timely)

Credit card
Late fee

9/8/12
NY 11201
148834

Citibank
Closed with non-monetary relief (Timely)

Credit card
APR or interest rate

8/20/12
NY 11201
138396

RBS Citizens
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/19/12
NY 11201
137968

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Credit reporting

8/17/12
NY 11201
137814

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/7/12
NY 11201
130841

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

8/3/12
NY 11201
129967

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/12
NY 11201
125915

Citibank
Closed with explanation (Timely)

Credit card
Collection practices

7/23/12
NY 11201
123153

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/28/12
NY 11201
110227

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/20/12
NY 11201
105197

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/1/12
NY 11201
68701

GE Capital Retail
Closed with relief (Timely)

Credit card
Other fee

4/29/12
NY 11201
67362

JPMorgan Chase
Closed without relief (Timely)

Credit card
Other

4/12/12
NY 11201
56823

Citibank
Closed without relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/11/12
NY 11201
39631

SunTrust Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/7/12
NY 11201
44867

Bank of America
Closed without relief (Timely)

Credit card
Other

3/26/12
NY 11201
41042

Citibank
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/1/12
NY 11201
19649

Bank of America
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

12/5/11
NY 11201
2998

Citibank
Closed without relief (Timely)

Credit card
Credit line increase/decrease

164 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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80.85%$9 Million


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COUNTRY CLUTTER
80.00%$2 Million


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SUPER SUPPERS
76.92%$1 Million


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