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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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202 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/20/15
NY 11230
1475393

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/8/15
NY 11230
1412076

Daniels Norelli Scully & Cecere, P.C.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

5/29/15
NY 11230
1397676

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/14/15
NY 11230
1375687

Enhanced Recovery Company, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/14/15
NY 11230
1375688

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/15
NY 11230
1367871

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/13/15
NY 11230
1329681

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/12/15
NY 11230
1279451

The Law Office of Kevin Z. Shine, PLLC
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Contacted me after I asked not to)

3/9/15
NY 11230
1273045

Mel S. Harris and Associates, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Seized/Attempted to seize property)

2/24/15
NY 11230
1254692

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

2/20/15
NY 11230
1250735

Caine & Weiner Co. Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

2/12/15
NY 11230
1239311

Shellpoint Partners, LLC
Closed with explanation (Timely)

Debt collection (Mortgage)
Taking/threatening an illegal action (Seized/Attempted to seize property)

2/11/15
NY 11230
1237005

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/1/15
NY 11230
1219958

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/22/15
NY 11230
1203658

Bank of America
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

1/21/15
NY 11230
1202551

Citibank
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

1/21/15
NY 11230
1202813

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/12/15
NY 11230
1189953

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/12/15
NY 11230
1191091

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/5/15
NY 11230
1180817

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/5/15
NY 11230
1180874

Southwest Credit Systems, L.P.
Closed (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/19/14
NY 11230
1164218

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

12/9/14
NY 11230
1148235

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/4/14
NY 11230
1142053

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/1/14
NY 11230
1136183

PNC Bank
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/14
NY 11230
1127648

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/14
NY 11230
1132510

FCI Lender Services Inc.
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/14
NY 11230
1115764

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/31/14
NY 11230
1096557

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/23/14
NY 11230
1083291

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/23/14
NY 11230
1084022

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/16/14
NY 11230
1074823

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/14/14
NY 11230
1069176

Carrington Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/14/14
NY 11230
1069247

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/8/14
NY 11230
1062615

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/3/14
NY 11230
1057034

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/2/14
NY 11230
1055203

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/26/14
NY 11230
1046363

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/21/14
NY 11230
1038058

Santander Bank US
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/6/14
NY 11230
1017607

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/1/14
NY 11230
1009156

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Other fee

8/28/14
NY 11230
1005068

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/22/14
NY 11230
996350

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/15/14
NY 11230
986980

Amex
Closed with explanation (Not Timely)

Credit card
Rewards

8/7/14
NY 11230
973442

TD Bank
Closed with explanation (Not Timely)

Credit card
Other

7/30/14
NY 11230
959965

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/25/14
NY 11230
953610

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/14
NY 11230
951361

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/14
NY 11230
942757

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/15/14
NY 11230
937044

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

7/14/14
NY 11230
935344

Barclays
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

7/1/14
NY 11230
920013

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/30/14
NY 11230
918845

Capital One
Closed with explanation (Not Timely)

Credit card
Privacy

6/27/14
NY 11230
914496

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/27/14
NY 11230
914752

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/26/14
NY 11230
911704

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/24/14
NY 11230
908240

HSBC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/24/14
NY 11230
910062

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

6/23/14
NY 11230
905769

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/12/14
NY 11230
892924

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/12/14
NY 11230
892926

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/9/14
NY 11230
886288

Capital One
Closed with explanation (Not Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

5/30/14
NY 11230
875648

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/24/14
NY 11230
822992

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/17/14
NY 11230
812810

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/14
NY 11230
810749

Astoria Bank
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

4/11/14
NY 11230
804423

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/11/14
NY 11230
806196

Accounts Receivable Management, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Communication tactics (Frequent or repeated calls)

4/9/14
NY 11230
801299

Amex
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

4/8/14
NY 11230
798887

Focus Holding Company
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

4/8/14
NY 11230
799640

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/7/14
NY 11230
797990

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/4/14
NY 11230
793364

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/14
NY 11230
789133

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/27/14
NY 11230
782727

Encore Capital Group
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/26/14
NY 11230
778958

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/25/14
NY 11230
777639

HSBC
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/19/14
NY 11230
765020

Eltman, Eltman & Cooper, PC
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/7/14
NY 11230
748349

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/4/14
NY 11230
743512

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/28/14
NY 11230
737746

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/28/14
NY 11230
737894

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Money was not available when promised

2/27/14
NY 11230
734296

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Other fee

2/26/14
NY 11230
732453

Gold Key Credit, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

2/20/14
NY 11230
722189

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/18/14
NY 11230
720659

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/13/14
NY 11230
712448

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

1/31/14
NY 11230
694747

M&T Bank
Closed with explanation (Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

1/28/14
NY 11230
689321

Wells Fargo
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

12/20/13
NY 11230
641324

Specialized Loan Servicing LLC
Closed (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/12/13
NY 11230
631766

Ocwen
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/11/13
NY 11230
630954

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/8/13
NY 11230
625519

RBS Citizens
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/5/13
NY 11230
622269

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/13
NY 11230
617142

LHR Inc.
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/2/13
NY 11230
618248

Astoria Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/27/13
NY 11230
614626

HSBC
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

11/19/13
NY 11230
604643

MNE Services, Inc
Closed with non-monetary relief (Timely)

Payday loan
Charged fees or interest I didn't expect

11/19/13
NY 11230
604644

MNE Services, Inc
Closed with non-monetary relief (Timely)

Payday loan
Charged fees or interest I didn't expect

11/18/13
NY 11230
600648

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/18/13
NY 11230
600649

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

11/15/13
NY 11230
597089

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/6/13
NY 11230
588968

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/6/13
NY 11230
588970

Selene Finance
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/2/13
NY 11230
582550

TD Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/28/13
NY 11230
573041

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/25/13
NY 11230
571155

Carrington Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/23/13
NY 11230
567629

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/23/13
NY 11230
568994

U.S. Bancorp
Closed with explanation (Not Timely)

Credit card
Arbitration

10/16/13
NY 11230
559877

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/16/13
NY 11230
559878

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/16/13
NY 11230
560228

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing disputes

10/9/13
NY 11230
555747

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/8/13
NY 11230
554924

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/7/13
NY 11230
554561

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/3/13
NY 11230
551272

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/23/13
NY 11230
537771

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/20/13
NY 11230
537669

Bank of America
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

9/18/13
NY 11230
532133

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/9/13
NY 11230
520184

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/9/13
NY 11230
520185

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

9/9/13
NY 11230
520186

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

9/5/13
NY 11230
516676

Bayview Loan Servicing, LLC
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/25/13
NY 11230
503635

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Credit determination

8/14/13
NY 11230
488728

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/14/13
NY 11230
488729

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/31/13
NY 11230
470921

The Huntington National Bank
Closed (Timely, Disputed)

Bank account or service (Other bank product/service)
Deposits and withdrawals

7/31/13
NY 11230
481042

The Huntington National Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/29/13
NY 11230
455630

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/13
NY 11230
459759

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

7/15/13
NY 11230
474975

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/13
NY 11230
455628

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/5/13
NY 11230
450073

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/27/13
NY 11230
445192

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/23/13
NY 11230
440332

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/20/13
NY 11230
438358

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/13/13
NY 11230
433637

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/13
NY 11230
429017

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/27/13
NY 11230
416836

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
NY 11230
400376

HSBC
Closed (Not Timely)

Credit card
Billing disputes

5/3/13
NY 11230
398380

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/3/13
NY 11230
399477

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
NY 11230
396177

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/29/13
NY 11230
393906

Astoria Bank
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

4/22/13
NY 11230
388365

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/11/13
NY 11230
380191

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

4/9/13
NY 11230
378128

HSBC
Closed (Timely, Disputed)

Credit card
Collection practices

4/3/13
NY 11230
372308

Bayview Loan Servicing, LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/29/13
NY 11230
369111

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
NY 11230
353608

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/13/13
NY 11230
353687

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
NY 11230
344049

Ally Financial Inc.
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/6/13
NY 11230
344958

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
NY 11230
339031

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/13
NY 11230
315368

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

2/13/13
NY 11230
317222

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/7/13
NY 11230
307921

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
NY 11230
310029

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/13
NY 11230
293006

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
NY 11230
270748

Capital One
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/23/13
NY 11230
256117

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/13
NY 11230
252814

Santander Bank US
Closed (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

1/7/13
NY 11230
224057

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

11/20/12
NY 11230
194803

PNC Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/20/12
NY 11230
194804

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Collection practices

11/19/12
NY 11230
193927

Citibank
Closed with explanation (Timely)

Credit card
Collection debt dispute

10/29/12
NY 11230
179574

Astoria Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

10/18/12
NY 11230
174141

Citibank
Closed with non-monetary relief (Timely)

Credit card
Delinquent account

10/11/12
NY 11230
169097

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/29/12
NY 11230
163963

GE Capital Retail
Closed with explanation (Timely)

Credit card
Billing statement

9/28/12
NY 11230
163905

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/20/12
NY 11230
155475

Freedom Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/18/12
NY 11230
155108

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/12/12
NY 11230
151418

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

9/6/12
NY 11230
147483

EverBank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

8/21/12
NY 11230
139387

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/7/12
NY 11230
130879

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/12
NY 11230
129142

GE Capital Retail
Closed with monetary relief (Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

8/1/12
NY 11230
128209

Vanderbilt Mortgage & Finance
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/28/12
NY 11230
126108

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

7/25/12
NY 11230
124188

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/23/12
NY 11230
122423

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/18/12
NY 11230
120057

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/13/12
NY 11230
117482

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/9/12
NY 11230
114340

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Credit determination

7/4/12
NY 11230
112046

Capital One
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

6/15/12
NY 11230
102522

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/11/12
NY 11230
99253

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

6/1/12
NY 11230
90575

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/31/12
NY 11230
89892

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/29/12
NY 11230
88402

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/12
NY 11230
919

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/19/12
NY 11230
84645

Sovereign Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/17/12
NY 11230
82799

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/25/12
NY 11230
64741

TD Bank
Closed with relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/25/12
NY 11230
65011

Citibank
Closed without relief (Timely)

Credit card
Credit reporting

3/29/12
NY 11230
42789

Specialized Loan Servicing LLC
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/23/12
NY 11230
32143

Wells Fargo
Closed without relief (Timely)

Credit card
Late fee

3/5/12
NY 11230
32142

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/14/12
NY 11230
23304

Capital One
Closed without relief (Timely, Disputed)

Credit card
Closing/Cancelling account

1/19/12
NY 11230
15020

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/16/12
NY 11230
14005

Amex
Closed without relief (Timely, Disputed)

Credit card
Advertising and marketing

202 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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