click to close video player (or press 'escape' key)
MAP Resources Near You

LOCATE
Enter your zip code to find local SBA offices, and how government money has reached your neighborhood.
Banks' Consumer Complaints

Notice: Undefined index: zipRange in /var/www/html/inc-apis.php on line 173
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
Zip Code:
State:
Product:
Response:
Extras:
Company/
Keywords:
SEARCH
Share With:
Subject Line:
Email Body:
128 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

9/18/15
NY 11233
1571333

First Advantage Corporation
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

6/13/15
NY 11233
1420554

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/6/15
NY 11233
1409572

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/27/15
NY 11233
1393155

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/14/15
NY 11233
1376358

Capital One
Closed with explanation (Timely)

Credit card
Advertising and marketing

4/21/15
NY 11233
1341040

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/17/15
NY 11233
1334601

Hunter Warfield, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/6/15
NY 11233
1318695

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

3/30/15
NY 11233
1306628

Resurgent Capital Services L.P.
In progress (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

3/12/15
NY 11233
1279897

TD Bank
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/25/15
NY 11233
1257702

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/19/15
NY 11233
1246640

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/6/15
NY 11233
1227976

National Credit Systems,Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

2/6/15
NY 11233
1227977

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/28/15
NY 11233
1213246

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

1/21/15
NY 11233
1202553

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/6/15
NY 11233
1182029

Capital One
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

1/4/15
NY 11233
1179883

Pinnacle Credit Services, LLC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

1/3/15
NY 11233
1179547

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

12/11/14
NY 11233
1153914

Round Point Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/3/14
NY 11233
1141042

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

12/1/14
NY 11233
1136188

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

11/26/14
NY 11233
1133293

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

11/20/14
NY 11233
1127558

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/19/14
NY 11233
1200517

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

10/30/14
NY 11233
1093774

NRA Group, LLC
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

10/15/14
NY 11233
1071798

SunTrust Bank
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/26/14
NY 11233
1047494

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/20/14
NY 11233
1037925

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/12/14
NY 11233
1027322

Universal Fidelity LP
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

8/29/14
NY 11233
1008312

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/27/14
NY 11233
1003527

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

8/25/14
NY 11233
998585

BB&T Financial
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/22/14
NY 11233
997397

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/16/14
NY 11233
987657

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

8/8/14
NY 11233
974978

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Debt collection (Auto)
Improper contact or sharing of info (Contacted me after I asked not to)

8/1/14
NY 11233
965527

Capital One
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

7/31/14
NY 11233
962063

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/31/14
NY 11233
962064

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/31/14
NY 11233
962065

National Credit Systems,Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

7/29/14
NY 11233
959086

CFG Financial Solutions Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/24/14
NY 11233
952087

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/24/14
NY 11233
952088

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/10/14
NY 11233
931071

BB&T Financial
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/9/14
NY 11233
929766

Red Cedar Services, Inc
Closed with non-monetary relief (Not Timely)

Payday loan
Charged fees or interest I didn't expect

7/9/14
NY 11233
930146

PNC Bank
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/30/14
NY 11233
917646

Specialized Loan Servicing LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/27/14
NY 11233
914187

Santander Consumer USA
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/25/14
NY 11233
909622

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/19/14
NY 11233
902092

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/17/14
NY 11233
897986

Navient
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Threatened to take legal action)

5/28/14
NY 11233
869766

Gold Key Credit, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

5/28/14
NY 11233
871278

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/21/14
NY 11233
862020

Gold Key Credit, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

4/1/14
NY 11233
788762

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing statement

3/14/14
NY 11233
757088

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/14/14
NY 11233
767865

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

3/13/14
NY 11233
766426

Social Finance, Inc.
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Getting a loan

1/23/14
NY 11233
681624

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

12/27/13
NY 11233
646981

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

12/27/13
NY 11233
647338

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/24/13
NY 11233
644904

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

12/18/13
NY 11233
642496

TD Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/13/13
NY 11233
633089

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Payoff process

12/8/13
NY 11233
627530

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

11/27/13
NY 11233
614972

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

11/26/13
NY 11233
613325

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/15/13
NY 11233
601298

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

10/31/13
NY 11233
579501

FirstSource Advantage, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

10/30/13
NY 11233
578167

Selene Finance
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

10/23/13
NY 11233
568374

Amex
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/17/13
NY 11233
561178

TD Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/8/13
NY 11233
555446

Discover
Closed with explanation (Not Timely)

Credit card
Other

10/1/13
NY 11233
549394

Capital One
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/19/13
NY 11233
534788

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/19/13
NY 11233
535180

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Transaction issue

8/23/13
NY 11233
502951

CashCall, Inc.
Closed with explanation (Not Timely, Disputed)

Consumer loan (Installment loan)
Problems when you are unable to pay

8/7/13
NY 11233
482761

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Other

8/4/13
NY 11233
473702

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

8/1/13
NY 11233
472303

Citibank
Closed with explanation (Not Timely)

Credit card
Payoff process

7/31/13
NY 11233
480978

NRA Group, LLC
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

7/31/13
NY 11233
480979

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/2/13
NY 11233
447640

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/30/13
NY 11233
419828

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

5/28/13
NY 11233
417565

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/22/13
NY 11233
414400

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/14/13
NY 11233
407504

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

5/7/13
NY 11233
400990

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/8/13
NY 11233
375171

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/21/13
NY 11233
362208

Capital One
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

3/5/13
NY 11233
342332

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/20/13
NY 11233
323238

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/17/13
NY 11233
320009

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/1/13
NY 11233
285295

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

1/21/13
NY 11233
249430

Flagstar Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/7/13
NY 11233
223585

Capital One
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

12/12/12
NY 11233
208005

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/12/12
NY 11233
212623

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

12/10/12
NY 11233
206303

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/29/12
NY 11233
200594

Amex
Closed with explanation (Timely)

Credit card
Advertising and marketing

11/29/12
NY 11233
200735

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/11/12
NY 11233
169620

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

9/12/12
NY 11233
151627

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/31/12
NY 11233
145613

Capital One
Closed with monetary relief (Timely)

Credit card
Payoff process

8/12/12
NY 11233
134239

Citibank
Closed with non-monetary relief (Timely)

Credit card
Credit determination

8/9/12
NY 11233
133328

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/12
NY 11233
132822

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/7/12
NY 11233
132535

M&T Bank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

8/6/12
NY 11233
131303

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

7/23/12
NY 11233
122548

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/18/12
NY 11233
119810

Capital One
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/18/12
NY 11233
120182

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/5/12
NY 11233
112527

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/13/12
NY 11233
100555

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/6/12
NY 11233
95905

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

6/5/12
NY 11233
94946

TD Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/31/12
NY 11233
89993

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/12
NY 11233
89394

Citibank
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

5/17/12
NY 11233
81757

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/23/12
NY 11233
63563

JPMorgan Chase
Closed with relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/18/12
NY 11233
59964

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/12
NY 11233
74821

Bank of America
Closed without relief (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/16/12
NY 11233
58515

MetLife Bank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

4/15/12
NY 11233
58263

Capital One
Closed without relief (Timely)

Credit card
Payoff process

3/30/12
NY 11233
39354

HSBC
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/26/12
NY 11233
41017

AES/PHEAA
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/14/12
NY 11233
74823

Capital One
Closed without relief (Timely)

Credit card
Collection practices

2/3/12
NY 11233
74822

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

128 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




LESKO VIDEO PROFILE, VICE MAGAZINE LESKO DOCUMENTARY LESKO FREE RADIO MATTHEW'S BIOGRAPHY                     IN THE NEWS
CONTACT US
Matthew Lesko © 2005-2018