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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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159 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/28/15
VA 20147
1491384

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

6/13/15
VA 20147
1420064

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/11/15
VA 20147
1416887

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/3/15
VA 20147
1404458

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

6/2/15
VA 20147
1402826

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/21/15
VA 20147
1387314

Capital One
In progress (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

5/20/15
VA 20147
1385324

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/14/15
VA 20147
1375262

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

4/29/15
VA 20147
1353648

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/8/15
VA 20147
1321326

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/27/15
VA 20147
1305403

Genesis Lending
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/19/15
VA 20147
1292158

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/17/15
20147
1285997

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/17/15
20147
1285998

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/11/15
VA 20147
1277823

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/10/15
VA 20147
1276538

Citibank
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

3/5/15
VA 20147
1268472

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

2/12/15
VA 20147
1237629

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/10/15
VA 20147
1233914

Navy FCU
Closed with explanation (Timely, Disputed)

Credit card
Customer service / Customer relations

2/4/15
VA 20147
1224240

GE Capital Retail
Closed with non-monetary relief (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/16/15
VA 20147
1197061

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/16/15
VA 20147
1195892

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/16/15
VA 20147
1197060

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/5/15
VA 20147
1180722

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Other

1/4/15
VA 20147
1180081

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

12/16/14
VA 20147
1158692

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

12/2/14
VA 20147
1139790

Account Discovery Systems, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

11/24/14
VA 20147
1127517

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/14
VA 20147
1125577

Mariner Finance, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/10/14
VA 20147
1109858

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/9/14
VA 20147
1109124

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Late fee

10/28/14
VA 20147
1088697

Mariner Finance, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

10/28/14
VA 20147
1087844

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/25/14
VA 20147
1086897

First Hawaiian Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/22/14
VA 20147
1081336

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

10/19/14
VA 20147
1077116

Ocwen
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/16/14
VA 20147
1073032

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/15/14
VA 20147
1071409

Hunter Warfield, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/15/14
VA 20147
1071410

First Data Corporation
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/6/14
VA 20147
1059969

Mariner Finance, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

10/6/14
VA 20147
1059970

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/24/14
VA 20147
1042280

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/23/14
VA 20147
1040684

Barclays
Closed with monetary relief (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

9/6/14
VA 20147
1017526

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

9/3/14
VA 20147
1013667

EOS Holdings, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

8/14/14
VA 20147
984792

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/4/14
VA 20147
966566

Citibank
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/3/14
VA 20147
922290

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/27/14
VA 20147
915077

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/26/14
VA 20147
867880

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/6/14
VA 20147
838972

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/2/14
VA 20147
835706

Highlands Residential Mortgage
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/23/14
20147
820866

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/23/14
VA 20147
821672

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/23/14
VA 20147
822266

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Payday loan)
False statements or representation (Attempted to collect wrong amount)

4/17/14
VA 20147
813675

Servis One, Inc.
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/10/14
VA 20147
802361

Nationstar Mortgage
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

4/9/14
VA 20147
801676

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

4/9/14
VA 20147
801677

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/9/14
VA 20147
801678

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/20/14
VA 20147
769719

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/20/14
VA 20147
770457

Bank of America
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/17/14
VA 20147
759406

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

3/16/14
VA 20147
759405

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/15/14
VA 20147
759404

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/11/14
VA 20147
753282

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/11/14
VA 20147
753937

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit determination

3/11/14
VA 20147
755592

Citibank
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/11/14
VA 20147
757146

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/11/14
VA 20147
767026

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/10/14
VA 20147
755573

Flagstar Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/3/14
VA 20147
739904

HSBC
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/3/14
VA 20147
740511

Citibank
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

2/27/14
VA 20147
735301

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/20/14
VA 20147
722575

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/6/14
VA 20147
703082

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/14
VA 20147
699725

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/27/14
VA 20147
686839

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

1/19/14
VA 20147
673676

Money Transfer Systems, Inc.
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/16/14
VA 20147
673389

Caliber Home Loans, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

1/15/14
VA 20147
670378

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/8/14
VA 20147
658856

Kramer, Linkie & Taylor, LLC
Closed with non-monetary relief (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/14
VA 20147
657873

Delbert Services
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Problems when you are unable to pay

1/2/14
VA 20147
652184

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/5/13
VA 20147
624228

PNC Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/25/13
VA 20147
611147

Financial Management Solutions
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

11/19/13
VA 20147
604529

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

11/8/13
VA 20147
591517

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/1/13
20147
581141

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/1/13
20147
581142

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/29/13
VA 20147
576264

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

10/24/13
VA 20147
571396

BNY Mellon
Closed with explanation (Not Timely)

Credit card
Unsolicited issuance of credit card

9/24/13
VA 20147
541396

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

9/23/13
VA 20147
538092

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/13/13
VA 20147
528137

EOS Holdings, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/10/13
VA 20147
522509

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/12/13
VA 20147
488322

Capital One
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

7/29/13
VA 20147
467801

NRA Group, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/26/13
VA 20147
467799

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/5/13
VA 20147
450192

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

6/29/13
VA 20147
444615

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/23/13
VA 20147
440548

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/21/13
VA 20147
438302

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report shared with employer w/o consent)

5/28/13
VA 20147
417640

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/28/13
VA 20147
417642

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

5/28/13
VA 20147
417644

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

5/24/13
VA 20147
416085

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/22/13
VA 20147
388769

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
VA 20147
384933

CIT Bank National Association
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/5/13
VA 20147
374753

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Transaction issue

3/24/13
VA 20147
363522

First Tennessee Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/21/13
VA 20147
362265

M&T Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/3/13
VA 20147
339986

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/12/13
VA 20147
315571

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/8/13
VA 20147
312422

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
VA 20147
292390

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
VA 20147
270496

Citibank
Closed with monetary relief (Timely)

Credit card
APR or interest rate

1/28/13
VA 20147
271627

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/13
VA 20147
249456

Amex
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

1/4/13
VA 20147
222018

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/19/12
VA 20147
213841

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/19/12
VA 20147
214231

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/11/12
VA 20147
206747

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/11/12
VA 20147
206748

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/11/12
VA 20147
206749

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/4/12
VA 20147
202886

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/25/12
VA 20147
196738

Shellpoint Partners, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

11/21/12
VA 20147
194633

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/18/12
VA 20147
192807

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/8/12
VA 20147
187691

OneWest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/19/12
VA 20147
174849

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/27/12
VI 20147
161273

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

9/17/12
VA 20147
154247

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/12/12
VA 20147
151681

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/29/12
VA 20147
143731

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/9/12
VA 20147
133106

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/1/12
VA 20147
128358

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/1/12
VA 20147
128453

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/13/12
VA 20147
117296

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/19/12
VA 20147
104527

Bank of America
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

6/19/12
VA 20147
104552

Bank of America
Closed with monetary relief (Timely)

Credit card
Customer service / Customer relations

6/4/12
VA 20147
93025

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

5/31/12
VA 20147
90481

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/19/12
VA 20147
84872

Citibank
Closed without relief (Timely, Disputed)

Credit card
Delinquent account

5/18/12
VA 20147
83431

ACS Education Services
Closed with non-monetary relief (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

5/11/12
VA 20147
38676

New York Community Bank
Closed without relief (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/12/12
VA 20147
57206

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/12
VA 20147
32648

Capital One
Closed without relief (Timely)

Credit card
Other

3/13/12
VA 20147
35322

SunTrust Bank
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

3/9/12
VA 20147
32645

Citibank
Closed without relief (Timely)

Credit card
Credit reporting

3/7/12
VA 20147
17411

Navy FCU
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

2/3/12
VA 20147
20148

Bank of America
Closed with relief (Timely)

Credit card
Billing disputes

2/1/12
VA 20147
19660

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/26/12
VA 20147
17855

M&T Bank
Closed with relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/10/12
VA 20147
12271

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/6/12
VA 20147
13100

Wells Fargo
Closed with relief (Timely)

Credit card
Late fee

12/13/11
VA 20147
5424

Wells Fargo
Closed with relief (Timely)

Credit card
Late fee

12/2/11
VA 20147
2721

Capital One
Closed without relief (Timely)

Credit card
Credit determination

12/1/11
VA 20147
2422

Bank of America
Closed with relief (Timely)

Credit card
Credit reporting

159 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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