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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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178 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

5/22/15
MD 20735
1389193

NFM, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

5/21/15
MD 20735
1386972

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/11/15
MD 20735
1368788

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Other fee

5/8/15
MD 20735
1368263

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/29/15
MD 20735
1352008

Citibank
Closed with monetary relief (Timely)

Credit card
Other fee

4/16/15
MD 20735
1333561

Tidewater Finance Company
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

4/13/15
MD 20735
1327149

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/3/15
MD 20735
1314712

JPMorgan Chase
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/31/15
MD 20735
1308457

Green Tree Servicing, LLC
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/24/15
MD 20735
1297448

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/10/15
MD 20735
1275876

Green Tree Servicing, LLC
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/2/15
MD 20735
1264077

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/15
MD 20735
1223858

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/4/15
MD 20735
1223859

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/6/15
MD 20735
1182583

TransUnion
Closed with monetary relief (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

1/5/15
MD 20735
1183132

TD Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

12/23/14
MD 20735
1169072

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/19/14
MD 20735
1164350

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/17/14
MD 20735
1160603

Navy FCU
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/2/14
MD 20735
1140544

FirstPoint Collection Resources
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

11/30/14
MD 20735
1136109

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/26/14
MD 20735
1132933

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/19/14
MD 20735
1127719

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

11/14/14
DC 20735
1117925

OneWest Bank
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

11/10/14
MD 20735
1109626

Community Health Investment Company, LLC.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

10/29/14
MD 20735
1091844

American Collections Enterprise, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

10/28/14
MD 20735
1088812

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

10/23/14
MD 20735
1083990

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/17/14
MD 20735
1076389

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/16/14
MD 20735
1074365

Caine & Weiner Co. Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

10/14/14
MD 20735
1069696

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/30/14
MD 20735
1051301

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/25/14
MD 20735
1045825

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/15/14
LA 20735
1028231

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/3/14
MD 20735
1011566

Commonwealth Financial Systems, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

9/3/14
MD 20735
1011567

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/23/14
MD 20735
998465

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/19/14
MD 20735
991590

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

8/6/14
MD 20735
970590

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/14
MD 20735
970591

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/14
MD 20735
970923

M&T Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/28/14
MD 20735
958176

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

7/22/14
MD 20735
947913

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

7/22/14
MD 20735
948428

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

7/22/14
MD 20735
949054

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/26/14
MD 20735
912264

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Fraud or scam

6/26/14
MD 20735
913847

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/24/14
MD 20735
908487

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/2/14
MD 20735
877112

Barclays
Closed with explanation (Not Timely)

Credit card
Other

5/19/14
MD 20735
858948

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/16/14
MD 20735
856211

TD Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/30/14
MD 20735
831365

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/28/14
MD 20735
827824

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/28/14
MD 20735
829053

SunTrust Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/15/14
MD 20735
810684

Wells Fargo
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

4/15/14
MD 20735
812554

Receivables Performance Management LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

4/9/14
MD 20735
802004

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/5/14
MD 20735
795200

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

4/2/14
MD 20735
790797

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/28/14
MD 20735
782690

BB&T Financial
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/27/14
MD 20735
780858

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/11/14
MD 20735
755681

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

3/10/14
MD 20735
751751

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/10/14
MD 20735
753174

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/20/14
MD 20735
722682

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/20/14
MD 20735
722691

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/20/14
MD 20735
722692

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/20/14
MD 20735
722693

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/20/14
MD 20735
722859

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/11/14
MD 20735
714206

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/10/14
MD 20735
706469

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/24/14
MD 20735
684657

Ocwen
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

1/22/14
MD 20735
680264

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

1/17/14
MD 20735
675434

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/6/14
MD 20735
656081

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

12/13/13
MD 20735
633638

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/6/13
MD 20735
624306

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

12/2/13
MD 20735
618148

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

11/20/13
MD 20735
605789

Arbor Residential Mortgage LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/20/13
MD 20735
606651

Citibank
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

11/19/13
MD 20735
602795

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/13
MD 20735
602830

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

11/6/13
MD 20735
587991

Rushmore Loan Management Services LLC
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

11/6/13
MD 20735
588919

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

11/5/13
MD 20735
587028

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/22/13
MD 20735
566639

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/22/13
MD 20735
569534

Collection Bureau of America Ltd.
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/12/13
MD 20735
558304

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/30/13
MD 20735
549015

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

9/30/13
MD 20735
549016

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

9/30/13
MD 20735
549017

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

9/30/13
MD 20735
549241

Credit Acceptance Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/30/13
MD 20735
549242

Santander Consumer USA
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

9/16/13
MD 20735
528418

Amex
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

9/12/13
MD 20735
526014

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Communication tactics (Frequent or repeated calls)

9/7/13
MD 20735
518753

PNC Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

8/29/13
MD 20735
508440

ACS Education Services
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

8/29/13
MD 20735
509094

Fifth Third Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/12/13
MD 20735
488636

Bank of America
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

7/30/13
MD 20735
469786

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/11/13
MD 20735
465884

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Credit determination

7/10/13
MD 20735
453381

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
MD 20735
453723

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/22/13
MD 20735
438493

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/21/13
MD 20735
439933

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/19/13
MD 20735
437380

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/15/13
MD 20735
433755

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

6/12/13
MD 20735
430225

Capital One
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/31/13
MD 20735
420851

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/17/13
MD 20735
410614

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/4/13
MD 20735
398965

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/25/13
MD 20735
392150

Credit Acceptance Corporation
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/17/13
MD 20735
385205

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/16/13
MD 20735
383005

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/13
MD 20735
377351

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/5/13
MD 20735
375263

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/28/13
MD 20735
368542

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
MD 20735
368601

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
MD 20735
368602

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
MD 20735
365051

BB&T Financial
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

3/15/13
MD 20735
357120

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/6/13
MD 20735
343137

Wells Fargo
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/25/13
MD 20735
329855

HSBC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/21/13
MD 20735
326144

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/14/13
MD 20735
317809

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/14/13
MD 20735
317926

PNC Bank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

2/13/13
MD 20735
317318

Bank of America
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/13
MD 20735
293078

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/13
VA 20735
276791

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/28/13
MD 20735
267712

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/17/13
MD 20735
242717

Bank of America
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/13
MD 20735
246299

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/15/13
MD 20735
233945

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/15/13
LA 20735
236474

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/27/12
MD 20735
218072

PHH Mortgage
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/7/12
MD 20735
205756

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/3/12
MD 20735
202493

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/27/12
MD 20735
198419

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/16/12
MD 20735
192407

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/15/12
MD 20735
192047

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

11/13/12
MD 20735
189751

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

11/5/12
MD 20735
184927

Barclays
Closed with monetary relief (Timely)

Credit card
Billing disputes

11/2/12
MD 20735
183418

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/31/12
MD 20735
182055

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/24/12
MD 20735
177672

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/16/12
MD 20735
172831

Citibank
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/11/12
MD 20735
169610

Barclays
Closed with monetary relief (Timely)

Credit card
Payoff process

10/10/12
MD 20735
168719

U.S. Bancorp
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

9/27/12
MD 20735
160508

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/21/12
MD 20735
155563

HSBC
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/14/12
MD 20735
152544

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/30/12
MD 20735
144532

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/23/12
MD 20735
140880

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/15/12
MD 20735
136190

Bogman, Inc
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/3/12
MD 20735
128998

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/31/12
MD 20735
127291

Amex
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

7/31/12
MD 20735
127354

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/16/12
MD 20735
118419

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/12
MD 20735
116032

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/19/12
MD 20735
105861

Bank of America
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

6/15/12
MD 20735
102681

M&T Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/6/12
MD 20735
96084

M&T Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

5/28/12
MD 20735
87829

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/27/12
MD 20735
67136

U.S. Bancorp
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/24/12
MD 20735
63948

JPMorgan Chase
Closed without relief (Not Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/19/12
MD 20735
61417

Bank of America
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

4/11/12
MD 20735
56154

Bank of America
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/9/12
MD 20735
45046

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/5/12
MD 20735
39536

Navy FCU
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/4/12
MD 20735
43948

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/12
MD 20735
43340

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/12
MD 20735
43501

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/29/12
MD 20735
39258

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/22/12
MD 20735
25527

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

2/8/12
MD 20735
21462

Wells Fargo
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/1/12
MD 20735
19288

Ocwen
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/15/12
MD 20735
13895

Amex
Closed without relief (Timely)

Credit card
Credit card protection / Debt protection

12/21/11
MD 20735
7369

Capital One
Closed without relief (Timely)

Credit card
Credit reporting

178 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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