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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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218 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
MD 20772
1417130

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Bankruptcy

5/29/15
MD 20772
1398045

Google Inc.
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/27/15
MD 20772
1393754

SunTrust Bank
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/22/15
MD 20772
1389360

Ally Financial Inc.
In progress (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/14/15
MD 20772
1375997

HSBC
In progress (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/11/15
MD 20772
1370869

Carrington Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/30/15
MD 20772
1354390

Navy FCU
In progress (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

4/29/15
MD 20772
1353440

BB&T Financial
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/21/15
MD 20772
1338953

The CMI Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/21/15
MD 20772
1339383

Swe Homes LP
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/19/15
MD 20772
1336364

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/15
MD 20772
1313841

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/15
MD 20772
1311012

Navy FCU
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/30/15
MD 20772
1307546

Peroutka & Peroutka P.A.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

3/16/15
MD 20772
1284865

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/13/15
MD 20772
1281870

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/3/15
MD 20772
1265490

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/2/15
MD 20772
1262767

Ditech Financial LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/2/15
MD 20772
1266017

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/27/15
MD 20772
1260886

BWW Law Group, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Improper contact or sharing of info (Talked to a third party about my debt)

2/26/15
MD 20772
1261618

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/19/15
MD 20772
1246378

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/14/15
MD 20772
1241028

Enova International, Inc.
Closed (Timely)

Payday loan
Charged fees or interest I didn't expect

2/13/15
MD 20772
1240204

Wells Fargo
Closed with non-monetary relief (Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

2/11/15
MD 20772
1236235

Loan Care
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/9/15
MD 20772
1233121

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/15
MD 20772
1225338

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/29/15
MD 20772
1216477

United Consumers Inc
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

1/26/15
MD 20772
1209659

Capital One
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

1/14/15
MD 20772
1193366

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/31/14
MD 20772
1177911

United Consumers Inc
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

12/23/14
MD 20772
1168846

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

12/4/14
MD 20772
1144263

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

12/2/14
MD 20772
1139523

Lendmark Financial Services, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Sued w/o proper notification of suit)

11/28/14
MD 20772
1134922

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/24/14
MD 20772
1128633

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/21/14
MD 20772
1128128

Friendly Finance Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

11/21/14
MD 20772
1128238

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

11/15/14
MD 20772
1118713

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/11/14
MD 20772
1111157

Integrity Solution Services, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

11/3/14
MD 20772
1098664

American Collections Enterprise, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

11/3/14
MD 20772
1099895

CNG Financial Corporation
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

10/2/14
MD 20772
1055799

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/1/14
MD 20772
1053122

Specialized Loan Servicing LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/22/14
MD 20772
1039042

Velocity Portfolio Group
Closed (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

9/22/14
MD 20772
1039043

American Coradius International LLC
Closed (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

9/19/14
MD 20772
1037083

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/21/14
MD 20772
996672

Capital One
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Called outside of 8am-9pm)

8/18/14
MD 20772
988179

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

8/18/14
MD 20772
988181

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/13/14
MD 20772
982214

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/4/14
MD 20772
967023

American Collections Enterprise, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/4/14
MD 20772
968704

American Collections Enterprise, Inc.
Closed (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

8/1/14
MD 20772
964752

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/29/14
MD 20772
959450

Specialized Loan Servicing LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/16/14
MD 20772
939749

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/14/14
MD 20772
936244

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

7/10/14
MD 20772
930862

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/9/14
MD 20772
930287

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

7/8/14
MD 20772
927114

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

7/8/14
MD 20772
928465

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/2/14
MD 20772
921325

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

6/26/14
MD 20772
913691

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/24/14
MD 20772
908307

M&T Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/24/14
MD 20772
908980

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/20/14
MD 20772
904448

The CMI Group, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

6/19/14
MD 20772
901999

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/18/14
MD 20772
899310

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/12/14
MD 20772
891470

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/3/14
MD 20772
880075

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/28/14
MD 20772
870993

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

5/23/14
MD 20772
866935

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/14
MD 20772
867311

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

5/13/14
MD 20772
849485

National Enterprise Systems, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

5/13/14
MD 20772
849486

AES/PHEAA
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

5/12/14
MD 20772
847454

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

5/9/14
MD 20772
846018

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/6/14
MD 20772
840203

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/1/14
MD 20772
834012

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

5/1/14
MD 20772
834510

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

4/28/14
MD 20772
827670

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/18/14
MD 20772
815829

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/18/14
MD 20772
816006

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/15/14
MD 20772
809218

CashCall, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

4/15/14
MD 20772
810180

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

4/14/14
MD 20772
807660

Stephens and Michaels Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

4/14/14
MD 20772
808512

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/10/14
MD 20772
803765

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/2/14
MD 20772
790130

Arbor Residential Mortgage LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/31/14
MD 20772
785913

Bogman, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/26/14
MD 20772
778433

Capital One
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/26/14
MD 20772
778552

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/24/14
MD 20772
775245

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/17/14
MD 20772
760845

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/13/14
20772
757806

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/13/14
20772
767263

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/12/14
MD 20772
767262

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/5/14
MD 20772
746365

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/28/14
MD 20772
738519

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

2/19/14
MD 20772
721441

Citibank
Closed with explanation (Timely)

Credit card
Delinquent account

2/18/14
MD 20772
720027

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/14
MD 20772
705264

Specialized Loan Servicing LLC
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/6/14
MD 20772
700799

Northway Broker Ltd.
Closed with monetary relief (Timely)

Payday loan
Can't stop charges to bank account

2/5/14
MD 20772
700595

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/5/14
DC 20772
702776

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/3/14
MD 20772
698515

M&T Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/29/14
DC 20772
691464

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/24/14
MD 20772
685485

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/16/14
MD 20772
671721

Financial Credit Service, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

1/11/14
MD 20772
662574

Discover
Closed with explanation (Timely)

Credit card
Advertising and marketing

1/11/14
MD 20772
664468

Navient
Closed with explanation (Timely)

Debt collection (Federal student loan)
Cont'd attempts collect debt not owed (Debt was paid)

1/8/14
MD 20772
658721

Bank of America
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/24/13
MD 20772
645173

Bank of America
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

12/18/13
MD 20772
642522

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Other

12/16/13
MD 20772
635485

Bogman, Inc
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/10/13
MA 20772
628229

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

12/10/13
MD 20772
628519

Ocwen
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/3/13
MD 20772
619481

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

12/2/13
MD 20772
618262

CL Holdings, LLC
Closed with monetary relief (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

11/22/13
MD 20772
609420

Rushmore Loan Management Services LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/20/13
MD 20772
604976

Debt Recovery Solutions, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

11/20/13
MD 20772
604977

Razor Capital, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

11/19/13
MD 20772
605392

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/18/13
MD 20772
601637

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/13
MD 20772
596069

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

11/12/13
MD 20772
593823

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/7/13
MD 20772
589850

GE Capital Retail
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

11/6/13
MD 20772
587905

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

11/5/13
MD 20772
586645

Specialized Loan Servicing LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/24/13
MD 20772
570674

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

10/15/13
MD 20772
558904

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/15/13
MD 20772
559175

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/5/13
MD 20772
553172

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/23/13
MD 20772
537957

Seterus
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/12/13
MD 20772
525344

CNG Financial Corporation
Closed (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/10/13
MD 20772
521282

K. Hovnanian American Mortgage, L.L.C.
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

9/5/13
MD 20772
516236

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/30/13
MD 20772
511403

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/9/13
MD 20772
485493

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/13
MD 20772
470146

Capital One
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/29/13
MD 20772
480055

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/26/13
MD 20772
467373

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/26/13
MD 20772
468251

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/13
MD 20772
465943

Sallie Mae
Closed with non-monetary relief (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/10/13
MD 20772
453386

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
MD 20772
454061

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/18/13
MD 20772
435755

USAA Savings
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/18/13
MD 20772
436270

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/13
MD 20772
431047

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/13
MD 20772
432807

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/5/13
MD 20772
425822

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/21/13
MD 20772
412144

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/9/13
MD 20772
402565

BB&T Financial
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

4/16/13
MD 20772
383078

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Delinquent account

4/2/13
MD 20772
370342

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/26/13
MD 20772
366028

Discover
Closed with explanation (Timely)

Credit card
Other

3/26/13
MD 20772
366442

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/21/13
MD 20772
362021

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/20/13
MD 20772
361308

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/13
MD 20772
358358

Pentagon FCU
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/13
MA 20772
343146

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/2/13
MD 20772
339936

Bogman, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/26/13
MA 20772
333426

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/13/13
MD 20772
316059

SunTrust Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/7/13
MD 20772
309037

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/5/13
MD 20772
299995

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/30/13
MD 20772
281078

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

1/29/13
MD 20772
274173

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/24/13
MD 20772
261886

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/23/13
MD 20772
254524

Discover
Closed with monetary relief (Timely)

Credit card
APR or interest rate

1/16/13
MD 20772
238551

Wells Fargo
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/10/13
MD 20772
227275

Astoria Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/9/13
MD 20772
226190

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/7/13
MD 20772
223199

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/21/12
MD 20772
216756

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/18/12
MD 20772
213175

PNC Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/17/12
MD 20772
211250

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/14/12
MD 20772
210304

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/10/12
MD 20772
206726

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/27/12
MD 20772
198676

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/23/12
MD 20772
196473

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/15/12
MD 20772
190950

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/2/12
MD 20772
184214

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/22/12
MD 20772
175890

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

9/30/12
MD 20772
164036

Discover
Closed with explanation (Timely)

Credit card
Credit reporting

9/26/12
MD 20772
160122

Pentagon FCU
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/11/12
MD 20772
150645

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/11/12
MD 20772
150767

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/29/12
MD 20772
144323

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/27/12
MD 20772
142591

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/22/12
MD 20772
140028

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/17/12
MD 20772
137606

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/12
MD 20772
132159

KeyBank NA
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/10/12
MD 20772
114068

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/18/12
MD 20772
103242

Navy FCU
Closed with monetary relief (Timely, Disputed)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

6/8/12
MD 20772
97536

USAA Savings
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/1/12
MD 20772
91681

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/12
MD 20772
88955

Weichert Financial Services
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/29/12
MD 20772
88415

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

5/21/12
MD 20772
86467

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/12
MD 20772
78925

Carrington Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/9/12
MD 20772
74714

Ocwen
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/24/12
MD 20772
64257

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/23/12
MD 20772
81480

Citibank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/17/12
MD 20772
59540

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/16/12
MD 20772
58814

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/12
MD 20772
56944

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/11/12
MD 20772
54928

Bank of America
Closed without relief (Timely)

Credit card
Billing disputes

4/11/12
MD 20772
55324

HSBC
Closed with relief (Timely)

Credit card
Billing disputes

4/9/12
MD 20772
45465

Seterus
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/26/12
MD 20772
40795

PNC Bank
Closed without relief (Not Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

3/20/12
MD 20772
37491

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/8/12
MD 20772
32353

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/16/12
MD 20772
24287

GE Capital Retail
Closed without relief (Timely)

Credit card
Billing disputes

2/13/12
MD 20772
23036

HSBC
Closed without relief (Timely)

Credit card
Credit card protection / Debt protection

2/2/12
MD 20772
19691

GE Capital Retail
Closed without relief (Timely)

Credit card
Payoff process

1/23/12
MD 20772
15802

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/6/12
MD 20772
10665

PNC Bank
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

218 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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