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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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169 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/10/15
MD 20878
1416141

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

6/10/15
MD 20878
1416142

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

6/10/15
MD 20878
1416143

Experian
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

6/4/15
MD 20878
1406909

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/28/15
MA 20878
1395986

The Affiliated Group, Inc
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/26/15
MD 20878
1391155

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Deposits and withdrawals

5/22/15
MD 20878
1388837

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/20/15
MD 20878
1384985

Wells Fargo
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/8/15
MD 20878
1367219

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/5/15
MD 20878
1360866

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/28/15
MD 20878
1353575

Bank of America
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

4/21/15
MD 20878
1340430

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/21/15
MD 20878
1340431

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/20/15
MD 20878
1338424

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/15/15
MD 20878
1334009

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/6/15
MD 20878
1318050

Essential Retrieval Group
Untimely response (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

4/1/15
MD 20878
1311120

Capital One
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/1/15
MD 20878
1311644

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/21/15
MD 20878
1294477

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

3/18/15
MD 20878
1290453

Sunrise Credit Services Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/5/15
MD 20878
1269998

Enhanced Recovery Company, LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/4/15
MD 20878
1267642

TD Bank
Closed with monetary relief (Timely)

Credit card
Customer service / Customer relations

3/3/15
MD 20878
1266086

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/25/15
MD 20878
1257142

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/24/15
MD 20878
1253793

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/23/15
MD 20878
1252595

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Credit card
Billing disputes

2/23/15
MD 20878
1254979

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/18/15
MD 20878
1244776

Bank of America
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

2/17/15
MD 20878
1244461

Bank of America
Closed with monetary relief (Timely)

Credit card
Cash advance fee

2/15/15
MD 20878
1241380

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

2/14/15
MD 20878
1240855

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/13/15
MD 20878
1239057

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Savings account)
Deposits and withdrawals

2/10/15
MD 20878
1233351

Mortgage Counseling Center
Untimely response (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/3/15
MD 20878
1222658

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/30/15
MD 20878
1217619

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/28/15
MD 20878
1214632

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/8/15
MD 20878
1186596

Shellpoint Partners, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/5/15
MD 20878
1180287

Stearns Lending
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/2/15
MD 20878
1179507

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

12/24/14
MD 20878
1170176

Automated Collection Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/19/14
MD 20878
1163826

BB&T Financial
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

12/18/14
MD 20878
1162404

Google Inc.
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/16/14
MD 20878
1159398

Green Tree Servicing, LLC
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/10/14
MD 20878
1151844

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/29/14
MD 20878
1091726

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Cashing a check without an account)
Account opening, closing, or management

10/28/14
MD 20878
1087275

SunTrust Bank
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/22/14
MD 20878
1081802

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/21/14
MD 20878
1079726

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

10/15/14
MD 20878
1073144

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

10/10/14
MD 20878
1066323

Capital One
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/3/14
MD 20878
1056689

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/29/14
MD 20878
1050112

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/26/14
MD 20878
1046960

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/9/14
MD 20878
1021962

Xoom
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Other transaction issues

9/3/14
MD 20878
1012368

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/29/14
MD 20878
1008291

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/25/14
MD 20878
998782

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/25/14
MD 20878
998783

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/25/14
MD 20878
998784

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/16/14
MD 20878
987653

Portfolio Recovery Associates, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/11/14
MD 20878
977672

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

7/28/14
MD 20878
955958

NVR Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/28/14
MD 20878
955959

George Mason Mortgage, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/23/14
MD 20878
950834

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Other

7/14/14
MD 20878
935829

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/8/14
MD 20878
928728

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

6/7/14
MD 20878
885381

M&T Bank
Closed with explanation (Not Timely)

Credit card
Transaction issue

5/24/14
MD 20878
867565

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/26/14
MD 20878
826857

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

4/25/14
MD 20878
825995

New York Community Bank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/20/14
MD 20878
816671

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/16/14
MD 20878
812854

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/10/14
MD 20878
802433

Retrieval-Masters Creditors Bureau, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

4/10/14
MD 20878
802607

Capital Accounts, LLC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/2/14
MD 20878
789992

Bank of America
Closed with explanation (Timely)

Credit card
Other

3/21/14
MD 20878
772420

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/14
MD 20878
764552

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/15/14
MD 20878
759042

PNC Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/13/14
MD 20878
767618

The Law Office of Richard Clark
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

3/4/14
MD 20878
741794

Convergent Resources, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

3/4/14
MD 20878
741795

Mercantile Adjustment Bureau, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/28/14
MD 20878
737388

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/14/14
MD 20878
667352

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/14
MD 20878
667353

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

1/14/14
MD 20878
669337

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

1/8/14
MD 20878
661007

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/1/14
MD 20878
651284

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/1/14
MD 20878
651285

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/30/13
MD 20878
648950

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing statement

12/23/13
MD 20878
643479

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing disputes

12/18/13
MD 20878
638470

Capital One
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

12/18/13
MD 20878
649044

Commonwealth Financial Systems, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

12/11/13
MD 20878
629791

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/5/13
MD 20878
623278

Citibank
Closed with monetary relief (Not Timely)

Credit card
Other fee

12/2/13
MD 20878
617395

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/8/13
MD 20878
592438

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/29/13
MD 20878
575782

Monarch Recovery Holdings, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

10/18/13
MD 20878
563116

First Credit Services Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

9/27/13
MD 20878
546730

Ally Financial Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/9/13
MD 20878
519163

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/21/13
MD 20878
499183

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/5/13
MA 20878
474705

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

7/30/13
MD 20878
470507

Bank of America
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/13
VA 20878
474284

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

7/14/13
MD 20878
457128

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/10/13
MD 20878
454775

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/2/13
MD 20878
447410

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/27/13
MD 20878
444458

M&T Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/24/13
MD 20878
441630

Citibank
Closed with explanation (Timely)

Credit card
Other fee

6/20/13
MD 20878
438042

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/18/13
MD 20878
434065

Navient
Closed with monetary relief (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

5/27/13
MD 20878
416872

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

5/16/13
MD 20878
409462

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/11/13
MD 20878
404337

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

4/21/13
MD 20878
387347

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/17/13
MD 20878
384266

Ally Financial Inc.
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/16/13
MD 20878
383492

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/12/13
MD 20878
381186

Siwell Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/4/13
MD 20878
374488

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/2/13
MD 20878
372579

Discover
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

3/22/13
MD 20878
363687

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

3/15/13
MD 20878
357797

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/27/13
MD 20878
336860

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/15/13
MD 20878
318611

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/11/13
MA 20878
312818

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
MD 20878
310158

Pentagon FCU
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/6/13
MD 20878
306242

Discover
Closed with explanation (Timely)

Credit card
Payoff process

2/5/13
MD 20878
293070

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/1/13
MD 20878
286058

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/1/13
MD 20878
288581

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/17/13
MA 20878
239910

M&T Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/15/13
MD 20878
232090

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Credit reporting

1/15/13
MD 20878
235829

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/6/13
MD 20878
223049

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/6/13
MD 20878
223050

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/6/13
MD 20878
223051

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/1/13
MD 20878
219515

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/27/12
MD 20878
217834

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/12/12
MD 20878
209513

Navy FCU
Closed with explanation (Timely)

Credit card
Forbearance / Workout plans

11/30/12
MD 20878
201025

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/24/12
MD 20878
196635

Citibank
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

11/21/12
MD 20878
194763

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/21/12
MD 20878
195480

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

11/9/12
MD 20878
188596

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Late fee

11/2/12
MD 20878
184385

SunTrust Bank
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/27/12
MD 20878
179130

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/27/12
MD 20878
179236

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/5/12
MD 20878
166662

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Other

10/1/12
MD 20878
164157

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/18/12
MA 20878
154452

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/31/12
MD 20878
127645

Citibank
Closed with explanation (Timely)

Credit card
Advertising and marketing

6/21/12
MD 20878
106123

RBS Citizens
Closed with monetary relief (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

6/19/12
MD 20878
104290

Citibank
Closed with explanation (Timely)

Credit card
Unsolicited issuance of credit card

6/18/12
MD 20878
103395

ACS Education Services
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/11/12
MD 20878
99076

BB&T Financial
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/21/12
MD 20878
86518

USAA Savings
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

5/16/12
MD 20878
80259

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/15/12
MD 20878
79227

Mortgage Counseling Center
Untimely response (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/7/12
MD 20878
72498

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

4/25/12
MD 20878
81543

Bank of America
Closed without relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/12
MD 20878
56656

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/5/12
MD 20878
44304

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/23/12
MD 20878
27493

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/12
MD 20878
17556

SunTrust Bank
Closed with relief (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/14/12
MD 20878
34814

Bank of America
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

3/13/12
MD 20878
34517

SunTrust Bank
Closed without relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/6/12
MD 20878
30653

JPMorgan Chase
Closed without relief (Timely)

Credit card
Balance transfer

1/4/12
MD 20878
9878

Bank of America
Closed without relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/22/11
MD 20878
7746

Capital One
Closed without relief (Timely)

Credit card
Advertising and marketing

169 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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