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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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207 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

9/21/15
MD 21117
1572943

M&T Bank
In progress (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/4/15
MD 21117
1405452

Capital One
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

6/3/15
MD 21117
1403483

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/20/15
MD 21117
1384486

Generation Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

5/14/15
MD 21117
1375572

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

5/14/15
MD 21117
1378743

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/11/15
MD 21117
1369644

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

4/24/15
MD 21117
1346575

M&T Bank
Closed with explanation (Timely)

Credit card
Billing disputes

4/22/15
MD 21117
1342419

Bank of America
In progress (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/20/15
MD 21117
1338300

Stellar Recovery Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/19/15
MD 21117
1336387

Receivable Recovery Services, LLC
In progress (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/19/15
MD 21117
1336388

Lendmark Financial Services, LLC
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/19/15
WA 21117
1336386

Trojan Professional Services, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/19/15
MD 21117
1336498

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/9/15
MD 21117
1323341

Wells Fargo
Closed with explanation (Timely)

Debt collection (Mortgage)
Communication tactics (Frequent or repeated calls)

3/27/15
MD 21117
1304656

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/24/15
MD 21117
1298604

First Associates Loan Servicing LLC
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/4/15
MD 21117
1266490

Green Tree Servicing, LLC
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/19/15
MD 21117
1248461

Amex
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

2/12/15
MD 21117
1238240

Hunter Warfield, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

2/10/15
MD 21117
1233595

Amex
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

2/9/15
MD 21117
1230808

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

2/6/15
MD 21117
1228536

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/30/15
21117
1217599

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/30/15
21117
1217600

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/28/15
MD 21117
1215155

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/26/15
MD 21117
1210748

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/25/15
MD 21117
1208901

South Carolina Student Loan
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/18/15
MD 21117
1198345

Discover
Closed with non-monetary relief (Timely, Disputed)

Credit card
Delinquent account

1/2/15
MD 21117
1178936

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

1/2/15
MD 21117
1178949

Discover
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/2/15
MD 21117
1179202

Amex
Closed with non-monetary relief (Timely)

Credit card
Unsolicited issuance of credit card

1/2/15
MD 21117
1179204

Capital One
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/2/15
MD 21117
1179205

Mercedes-Benz Financial Services
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Taking out the loan or lease

1/2/15
MD 21117
1179206

Pentagon FCU
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/2/15
MD 21117
1179207

PNC Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/2/15
MD 21117
1179208

UMB Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/2/15
MD 21117
1179209

VW Credit, Inc
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

12/24/14
MD 21117
1169691

TD Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

12/24/14
MD 21117
1169692

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/20/14
MD 21117
1165306

ISIS SECURITY INFORMATION SYSTEMS INC.
Closed (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

12/12/14
21117
1153885

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/12/14
21117
1153886

Experian
Closed (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/12/14
21117
1153887

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/12/14
21117
1153888

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/11/14
MD 21117
1152088

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/11/14
MD 21117
1152089

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/11/14
MD 21117
1152091

Commonwealth Financial Systems, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/11/14
MD 21117
1152861

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/10/14
MD 21117
1150245

Wells Fargo
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/10/14
MD 21117
1150410

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/9/14
MD 21117
1150395

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/5/14
MD 21117
1143944

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/4/14
MD 21117
1144227

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/28/14
MD 21117
1135909

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

11/19/14
MD 21117
1127458

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/17/14
MD 21117
1119097

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/17/14
MD 21117
1120507

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/14/14
MD 21117
1117923

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/14
MD 21117
1102900

M&T Bank
Closed (Timely)

Credit card
APR or interest rate

11/4/14
MD 21117
1101679

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/21/14
MD 21117
1080679

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/26/14
MD 21117
1047635

Statebridge Company
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/18/14
MD 21117
1034662

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/12/14
MD 21117
1027366

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/4/14
MD 21117
1014283

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

8/27/14
MD 21117
1003715

R&R Professional Recovery, Inc.
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

8/21/14
MD 21117
994623

BB&T Financial
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

8/20/14
MD 21117
994622

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/17/14
MD 21117
987864

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/17/14
MD 21117
987865

Wells Fargo
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/13/14
MD 21117
982766

Bank of America
Closed with explanation (Not Timely)

Credit card
Delinquent account

8/6/14
MD 21117
974461

SunTrust Bank
Closed with monetary relief (Not Timely)

Credit card
Delinquent account

8/1/14
MD 21117
964738

JPMorgan Chase
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

7/26/14
MD 21117
955414

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/25/14
MD 21117
955046

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/24/14
MD 21117
952115

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

7/24/14
MD 21117
952116

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

7/24/14
MD 21117
952117

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

7/22/14
MD 21117
947376

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/22/14
MD 21117
947630

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/18/14
MD 21117
943510

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/15/14
MD 21117
938387

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/15/14
MD 21117
938388

Amex
Closed with explanation (Not Timely)

Credit card
Other

7/15/14
MD 21117
938389

M&T Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/14/14
MD 21117
936452

Wells Fargo
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Shopping for a loan or lease

7/11/14
MD 21117
934455

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/10/14
MD 21117
931553

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/10/14
MD 21117
931554

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

7/10/14
MD 21117
931555

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

7/10/14
MD 21117
931556

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/10/14
MD 21117
931557

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

7/10/14
MD 21117
931558

Bank of America
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

7/10/14
MD 21117
932298

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

7/9/14
MD 21117
929122

PNC Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

7/1/14
MD 21117
918263

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/30/14
MD 21117
916425

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/30/14
MD 21117
916426

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/30/14
MD 21117
916427

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/24/14
MD 21117
908566

NVR Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/19/14
MD 21117
902796

Bank of America
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other service issues

6/19/14
MD 21117
902951

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

6/16/14
MD 21117
896312

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/10/14
MD 21117
889388

BMW Financial Services
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/9/14
MD 21117
886756

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/23/14
MD 21117
867378

BMW Financial Services
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Taking/threatening an illegal action (Seized/Attempted to seize property)

5/21/14
21117
861902

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/21/14
21117
861903

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/20/14
MD 21117
860735

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/19/14
MD 21117
858984

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/19/14
MD 21117
858986

DataMax Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/6/14
MD 21117
839079

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/24/14
MD 21117
822825

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/23/14
MD 21117
820690

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/16/14
MD 21117
811927

Statebridge Company
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/7/14
MD 21117
795866

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/31/14
MD 21117
784933

Delray Capital, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Communication tactics (Called outside of 8am-9pm)

3/31/14
MD 21117
784934

Enova International, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Called outside of 8am-9pm)

3/31/14
MD 21117
785218

Enova International, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Talked to a third party about my debt)

3/31/14
MD 21117
787415

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/28/14
MD 21117
783488

Charlottesville Bureau of Credits, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

3/28/14
MD 21117
783765

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

3/27/14
MD 21117
781227

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/15/14
MD 21117
760493

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/13/14
MD 21117
755492

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/11/14
MD 21117
755699

Flagstar Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/6/14
VA 21117
746423

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/3/14
MD 21117
741720

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

2/28/14
MD 21117
737521

Bank of the West
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/25/14
ME 21117
731158

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/19/14
MD 21117
722409

M&T Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/15/14
MD 21117
716006

The CBE Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

1/30/14
MD 21117
692363

Greystone Alliance LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/30/14
MD 21117
693335

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/23/14
MD 21117
681075

JPMorgan Chase
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/11/14
MD 21117
665179

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/20/13
MD 21117
641290

TD Bank
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

12/10/13
MD 21117
629468

M&T Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/13
MD 21117
618949

Barclays
Closed with explanation (Not Timely)

Credit card
Other

12/2/13
MD 21117
617504

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

11/25/13
MD 21117
611535

Susquehanna Bank
Closed with explanation (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

11/22/13
MD 21117
608454

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/19/13
MD 21117
603455

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

11/9/13
MD 21117
590799

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/30/13
MD 21117
579223

Commonwealth Financial Systems, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/29/13
MD 21117
576265

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/29/13
MD 21117
577408

Amex
Closed with monetary relief (Not Timely, Disputed)

Credit card
Rewards

10/28/13
MD 21117
573993

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/17/13
MD 21117
561246

M&T Bank
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/14/13
MD 21117
558490

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/11/13
MD 21117
558037

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

9/25/13
MD 21117
542259

CL Holdings, LLC
Closed with monetary relief (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

9/24/13
MD 21117
540081

Trident Asset Management, L.L.C.
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/14/13
MD 21117
526293

ACS Education Services
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

9/13/13
MD 21117
527071

Experian
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/13/13
MD 21117
527072

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/12/13
MD 21117
525934

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/30/13
MD 21117
510932

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/5/13
MD 21117
470316

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/23/13
MD 21117
464791

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/17/13
MD 21117
460034

Navient
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

6/17/13
MD 21117
435633

EverBank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/13
MD 21117
413548

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/13
MD 21117
414097

M&T Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

5/15/13
MD 21117
407921

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/10/13
MD 21117
403976

Capital One
Closed with monetary relief (Timely)

Credit card
Customer service / Customer relations

5/6/13
MD 21117
399217

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/17/13
MD 21117
384188

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/17/13
MD 21117
384804

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/8/13
MD 21117
376515

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/29/13
MD 21117
369719

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/26/13
MD 21117
365519

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/21/13
MD 21117
362004

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/28/13
MD 21117
337795

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/25/13
MD 21117
330592

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Credit card protection / Debt protection

2/20/13
MD 21117
323672

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/15/13
MD 21117
317961

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/13
MD 21117
291868

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/5/13
MD 21117
301021

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/25/13
MD 21117
264926

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/4/13
MD 21117
222703

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/20/12
MD 21117
215017

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/5/12
MD 21117
204388

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/15/12
MD 21117
191530

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/6/12
MD 21117
185562

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/19/12
MA 21117
156448

PNC Bank
Closed with explanation (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

9/14/12
MD 21117
153351

Churchill Mortgage Corporation
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/29/12
MD 21117
144341

USAA Savings
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/27/12
MD 21117
142671

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/15/12
MD 21117
136387

M&T Bank
Closed (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/13/12
MD 21117
134701

KeyBank NA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

8/6/12
MD 21117
130604

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/31/12
MD 21117
127440

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/26/12
MD 21117
125193

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

6/13/12
MD 21117
100131

Amex
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/6/12
MD 21117
96115

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/31/12
MD 21117
90435

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/25/12
MD 21117
87684

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/28/12
MD 21117
42156

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/25/12
MD 21117
40606

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/23/12
MD 21117
40466

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

3/16/12
MD 21117
36388

Capital One
Closed without relief (Timely)

Credit card
Credit card protection / Debt protection

2/9/12
MD 21117
21844

GE Capital Retail
Closed without relief (Timely)

Credit card
APR or interest rate

1/14/12
MD 21117
13804

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/30/11
MD 21117
2663

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/7/11
MD 21117
3624

JPMorgan Chase
Closed with relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

12/2/11
MD 21117
2661

Wells Fargo
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

207 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
29 Wells Fargo
21 Bank of America
16 Experian
15 Ocwen
12 Equifax
11 TransUnion
10 M&T Bank
7 JPMorgan Chase
7 Amex
5 Capital One
5 PNC Bank
3 Enova International, Inc.
3 Green Tree Servicing, LLC
3 Encore Capital Group
3 Navient
2 Discover
2 TD Bank
2 BMW Financial Services
2 Commonwealth Financial Systems, Inc.
2 Statebridge Company
2 Resurgent Capital Services L.P.
2 Specialized Loan Servicing LLC
1 Stellar Recovery Inc.
1 Transworld Systems Inc.
1 NVR Inc
1 Trojan Professional Services, Inc.
1 SunTrust Bank
1 BB&T Financial
1 R&R Professional Recovery, Inc.
1 Enhanced Recovery Company, LLC
1 Caliber Home Loans, Inc
1 Lendmark Financial Services, LLC
1 VW Credit, Inc
1 ISIS SECURITY INFORMATION SYSTEMS INC.
1 Receivable Recovery Services, LLC
1 Mercedes-Benz Financial Services
1 First Associates Loan Servicing LLC
1 Pentagon FCU
1 Hunter Warfield, Inc.
1 UMB Bank
1 South Carolina Student Loan
1 Expert Global Solutions, Inc.
1 DataMax Corporation
1 CL Holdings, LLC
1 GE Capital Retail
1 KeyBank NA
1 USAA Savings
1 Churchill Mortgage Corporation
1 Select Portfolio Servicing, Inc
1 U.S. Bancorp
1 EverBank
1 ACS Education Services
1 Trident Asset Management, L.L.C.
1 Susquehanna Bank
1 Santander Consumer USA
1 Barclays
1 Greystone Alliance LLC
1 The CBE Group, Inc.
1 Bank of the West
1 Flagstar Bank
1 Residential Credit Solutions
1 FNIS (Fidelity National Information Services, Inc.)
1 Charlottesville Bureau of Credits, Inc
1 Delray Capital, LLC
1 Generation Mortgage


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