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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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183 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/9/15
VA 22192
1413464

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/4/15
VA 22192
1406128

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/27/15
VA 22192
1393088

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/21/15
VA 22192
1388647

Stuart-Lippman and Associates, Inc
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

4/20/15
VA 22192
1337598

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/1/15
VA 22192
1311830

Barclays
Closed with monetary relief (Timely)

Credit card
Billing disputes

3/30/15
VA 22192
1306576

Resurgent Capital Services L.P.
In progress (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

3/24/15
VA 22192
1297342

Amex
Closed with monetary relief (Timely)

Credit card
Billing disputes

3/24/15
VA 22192
1299870

Shellpoint Partners, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/16/15
VA 22192
1283838

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing disputes

3/4/15
VA 22192
1268062

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

3/2/15
VA 22192
1262922

MoneyGram
Closed with monetary relief (Timely)

Money transfers (International money transfer)
Money was not available when promised

2/25/15
VA 22192
1256617

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/24/15
VA 22192
1255592

National Credit Adjusters, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Used obscene/profane/abusive language)

2/15/15
VA 22192
1241608

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/4/15
VA 22192
1223757

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing disputes

2/4/15
VA 22192
1225208

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/4/15
VA 22192
1225209

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/4/15
VA 22192
1225210

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/3/15
VA 22192
1221628

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

1/31/15
VA 22192
1219393

Navy FCU
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

1/27/15
VA 22192
1211235

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
VA 22192
1211237

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
VA 22192
1211238

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
VA 22192
1211239

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
VA 22192
1211240

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/26/15
VA 22192
1209937

First Associates Loan Servicing LLC
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

1/21/15
VA 22192
1203237

SunTrust Bank
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/15
VA 22192
1191804

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1191805

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1191806

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1191836

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1192269

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1192270

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1192959

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1192960

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/15
VA 22192
1192961

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/15
VA 22192
1192110

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/15
VA 22192
1192111

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/15
VA 22192
1192112

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/15
VA 22192
1194120

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/8/15
VA 22192
1186729

USAA Savings
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

1/3/15
VA 22192
1179688

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/3/15
VA 22192
1179726

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

1/3/15
VA 22192
1179727

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

12/30/14
VA 22192
1175571

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/30/14
VA 22192
1175572

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/30/14
VA 22192
1175573

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/29/14
VA 22192
1172558

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/19/14
VA 22192
1164145

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/18/14
VA 22192
1161912

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

12/18/14
VA 22192
1161913

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

12/18/14
VA 22192
1161914

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

12/18/14
VA 22192
1162273

JH Portfolio Debt Equities, LLC
Closed (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

12/18/14
VA 22192
1162274

LTD Financial Services, L.P.
Closed with non-monetary relief (Timely)

Debt collection
Disclosure verification of debt (Not disclosed as an attempt to collect)

12/1/14
VA 22192
1137440

Enova International, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

11/24/14
VA 22192
1130643

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

11/18/14
VA 22192
1121117

Municipal Collections of America, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

11/5/14
VA 22192
1106147

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/29/14
VA 22192
1091257

Trident Asset Management, L.L.C.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/29/14
VA 22192
1091258

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/27/14
VA 22192
1090530

GE Capital Retail
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

10/22/14
VA 22192
1082106

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/14/14
VA 22192
1069858

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/13/14
VA 22192
1068705

Collection Bureau of the Hudson Valley, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Medical)
Communication tactics (Used obscene/profane/abusive language)

10/6/14
VA 22192
1059223

Pentagon FCU
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/1/14
VA 22192
1052881

SunTrust Bank
Closed (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/24/14
VA 22192
1044201

SunTrust Bank
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

9/22/14
VA 22192
1039847

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

9/19/14
VA 22192
1036643

Mariner Finance, LLC
Closed (Not Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

9/1/14
VA 22192
1009146

Navy FCU
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/29/14
VA 22192
1008008

Toyota Motor Credit Corporation
Closed with non-monetary relief (Not Timely)

Debt collection (Medical)
Taking/threatening an illegal action (Seized/Attempted to seize property)

8/28/14
VA 22192
1005803

SunTrust Bank
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

8/23/14
VA 22192
998926

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

8/23/14
VA 22192
998927

Navy FCU
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

8/22/14
VA 22192
998227

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/15/14
VA 22192
985885

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/12/14
VA 22192
981801

Wells Fargo
Closed with monetary relief (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/4/14
VA 22192
967081

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/28/14
VA 22192
957184

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/28/14
VA 22192
957186

Navy FCU
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/9/14
VA 22192
929051

Citibank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/9/14
VA 22192
929492

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/30/14
VA 22192
916352

Richard J. Boudreau & Associates, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

6/25/14
VA 22192
910409

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/20/14
VA 22192
904496

The CBE Group, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

6/12/14
VA 22192
892102

Network Capital Funding Corporation
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/9/14
VA 22192
887428

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/22/14
VA 22192
865286

Nationwide Arbitration Services LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/19/14
VA 22192
859017

Capital One
Closed with monetary relief (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

5/11/14
VA 22192
846972

Navy FCU
Closed with explanation (Not Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

5/6/14
VA 22192
840537

Citibank
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

5/6/14
VA 22192
840825

National Credit Adjusters, LLC
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

5/6/14
VA 22192
840826

Mobiloans, LLC
Untimely response (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

5/5/14
VA 22192
837264

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/22/14
VA 22192
819622

Maury Cobb, Attorney at Law, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/17/14
VA 22192
814930

Amex
Closed with explanation (Timely)

Credit card
APR or interest rate

4/14/14
VA 22192
808146

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

3/24/14
VA 22192
775433

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/22/14
VA 22192
773283

American Collections Enterprise, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/19/14
VA 22192
766517

ACE Cash Express Inc.
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

3/4/14
VA 22192
741447

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

3/4/14
VA 22192
741811

West Corporation
Closed with explanation (Timely)

Debt collection (Federal student loan)
False statements or representation (Attempted to collect wrong amount)

2/13/14
VA 22192
713342

Wilber and Associates, P.C.
Closed with explanation (Timely, Disputed)

Debt collection
False statements or representation (Impersonated an attorney or official)

2/10/14
VA 22192
705792

Dynamic Recovery Solutions, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

2/10/14
VA 22192
706446

Check into Cash, Inc.
Closed with explanation (Timely)

Payday loan
Can't contact lender

2/10/14
VA 22192
707680

Grant & Weber
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

2/5/14
VA 22192
711233

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

1/29/14
VA 22192
691884

National Credit Adjusters, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Contacted me after I asked not to)

1/27/14
VA 22192
686450

MRS BPO, L.L.C.
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt was paid)

1/27/14
VA 22192
686451

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt was paid)

1/24/14
VA 22192
684590

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/23/14
VA 22192
681935

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/21/14
VA 22192
677535

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/10/14
VA 22192
664114

Dynamic Recovery Solutions, LLC
Closed (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/8/14
VA 22192
658865

FAIR COLLECTIONS & OUTSOURCING, INC.
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

1/8/14
VA 22192
660245

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/7/14
VA 22192
658372

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/6/14
VA 22192
656615

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

1/2/14
VA 22192
652927

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

12/23/13
VA 22192
642780

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Billing statement

12/18/13
VA 22192
638534

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/29/13
VA 22192
616224

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/28/13
VA 22192
573221

GE Capital Retail
Closed with monetary relief (Not Timely, Disputed)

Credit card
Forbearance / Workout plans

10/25/13
VA 22192
571694

Client Services, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

9/25/13
VA 22192
542138

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/24/13
VA 22192
540843

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/22/13
VA 22192
537313

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

9/17/13
VA 22192
530251

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/8/13
VA 22192
516879

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/9/13
VA 22192
485426

Ally Financial Inc.
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/7/13
VA 22192
484993

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

8/5/13
VA 22192
474632

CORNERSTONE RESOLUTION GROUP, INC.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

7/23/13
VA 22192
479526

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/17/13
VA 22192
459489

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/2/13
VA 22192
447395

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/13
VA 22192
443930

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/20/13
VA 22192
437918

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/19/13
VA 22192
437543

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/19/13
VA 22192
437640

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/13/13
VA 22192
431551

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

6/13/13
VA 22192
431552

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

6/13/13
VA 22192
431553

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

6/13/13
VA 22192
431555

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

5/14/13
VA 22192
406743

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/30/13
VA 22192
394746

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/30/13
VA 22192
394747

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/30/13
VA 22192
394748

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/12/13
VA 22192
381338

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/9/13
VA 22192
377688

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/7/13
VA 22192
345426

Citibank
Closed with monetary relief (Timely)

Credit card
Collection practices

3/7/13
VA 22192
346170

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/1/13
VA 22192
338700

BB&T Financial
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/14/13
VA 22192
317284

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/13/13
VA 22192
316115

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/7/13
VA 22192
309231

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/24/13
VA 22192
262599

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

1/17/13
VA 22192
247189

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/9/13
VA 22192
226317

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/8/13
VA 22192
224880

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/28/12
VA 22192
218713

Barclays
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

11/20/12
VA 22192
194840

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/30/12
VA 22192
181294

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/30/12
VA 22192
181295

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/11/12
VA 22192
169942

Ally Financial Inc.
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

10/3/12
VA 22192
161716

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Credit reporting

9/19/12
VA 22192
156399

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

8/29/12
VA 22192
144277

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/28/12
VA 22192
143115

Wells Fargo
Closed with explanation (Timely)

Credit card
Credit reporting

7/13/12
VA 22192
116458

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

7/12/12
VA 22192
116391

Capital One
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/30/12
VA 22192
110550

OneWest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/13/12
VA 22192
100437

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/13/12
VA 22192
100455

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/15/12
VA 22192
79605

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

5/9/12
VA 22192
74269

Loan Care
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/12/12
VA 22192
56449

Flagstar Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/5/12
VA 22192
44319

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/31/12
VA 22192
43150

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

3/11/12
VA 22192
33592

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/8/12
VA 22192
32326

GE Capital Retail
Closed without relief (Timely)

Credit card
Collection practices

3/8/12
VA 22192
32683

SunTrust Bank
Closed with relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/11/12
VA 22192
12773

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

183 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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