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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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166 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/5/15
VA 22193
1407391

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/18/15
VA 22193
1381589

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/18/15
VA 22193
1381590

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/18/15
VA 22193
1381591

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/18/15
VA 22193
1381592

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/17/15
VA 22193
1381368

BB&T Financial
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

5/13/15
VA 22193
1374095

Kingston Data and Credit International, Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/12/15
VA 22193
1372239

Collection Management Company
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

4/30/15
VA 22193
1355088

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/30/15
VA 22193
1355086

Pinnacle Credit Services, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/22/15
VA 22193
1342466

GE Capital Retail
Closed with monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

4/18/15
VA 22193
1336197

Financial Management Solutions
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

4/10/15
VA 22193
1324696

Flagstar Bank
In progress (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

4/1/15
VA 22193
1311042

SunTrust Bank
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/18/15
VA 22193
1289477

Municipal Collections of America, Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/13/15
VA 22193
1282976

WestStar Mortgage Inc.
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/11/15
VA 22193
1277844

Phoenix Financial Services LLC
Closed with explanation (Timely)

Debt collection (Medical)
Communication tactics (Threatened to take legal action)

3/4/15
VA 22193
1267525

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/4/15
VA 22193
1268547

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/3/15
VA 22193
1266022

Westlake Services, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

2/11/15
VA 22193
1235864

Bank of America
Closed with explanation (Timely)

Credit card
Overlimit fee

2/6/15
VA 22193
1227964

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/29/15
VA 22193
1217060

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/20/15
VA 22193
1200183

FAIR COLLECTIONS & OUTSOURCING, INC.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/18/15
VA 22193
1198325

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
False statements or representation (Indicated shouldn't respond to lawsuit)

12/17/14
VA 22193
1160899

Exeter Finance Corp
Closed with explanation (Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

12/14/14
VA 22193
1155950

CCS Financial Services, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/11/14
VA 22193
1152253

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/5/14
VA 22193
1145396

Toyota Motor Credit Corporation
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/29/14
VA 22193
1135877

TD Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/19/14
VA 22193
1125274

Navy FCU
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

11/19/14
VA 22193
1126136

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

11/4/14
VA 22193
1102291

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

11/3/14
VA 22193
1099267

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/23/14
VA 22193
1083328

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/22/14
VA 22193
1081696

Nationstar Mortgage
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

10/20/14
VA 22193
1078262

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

10/16/14
VA 22193
1073305

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/15/14
VA 22193
1071711

Commercial Recovery Systems
Closed (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

10/2/14
VA 22193
1055214

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/29/14
VA 22193
1048879

Enova International, Inc.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Contacted employer after asked not to)

9/26/14
VA 22193
1046304

Selene Finance
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

9/15/14
VA 22193
1028538

Enova International, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Contacted employer after asked not to)

9/4/14
VA 22193
1014977

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/26/14
VA 22193
1002453

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/14/14
VA 22193
984710

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/14/14
VA 22193
985306

Delta Management Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Federal student loan)
Cont'd attempts collect debt not owed (Debt was paid)

8/14/14
VA 22193
986057

Bank of America
Closed with explanation (Not Timely)

Credit card
Overlimit fee

8/13/14
VA 22193
981942

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Impersonated an attorney or official)

8/4/14
VA 22193
967188

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/30/14
VA 22193
961420

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/24/14
VA 22193
951577

Red Rock Tribal Lending
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

7/24/14
VA 22193
953251

Green Tree Servicing, LLC
Closed (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/21/14
VA 22193
945674

Capital One
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

7/11/14
VA 22193
933789

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/10/14
VA 22193
930791

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/10/14
VA 22193
932208

Springleaf Finance Corporation
Closed with explanation (Not Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

7/8/14
VA 22193
927935

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/8/14
VA 22193
927936

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/8/14
VA 22193
928575

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

7/1/14
VA 22193
919579

Navy FCU
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

7/1/14
VA 22193
919580

Navy FCU
Closed with explanation (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

5/30/14
VA 22193
874890

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
APR or interest rate

5/23/14
VA 22193
866917

Amsher Collection Services, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/21/14
VA 22193
862462

SunTrust Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/20/14
VA 22193
861489

Ocwen
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

5/11/14
VA 22193
846886

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/7/14
VA 22193
841871

WestStar Mortgage Inc.
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/1/14
VA 22193
787332

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

4/1/14
VA 22193
787333

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

4/1/14
VA 22193
787334

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

3/31/14
VA 22193
785578

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

3/31/14
VA 22193
787331

Wells Fargo
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

3/25/14
VA 22193
776768

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/24/14
VA 22193
776090

Delray Capital, LLC
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated committed crime not paying)

3/20/14
VA 22193
770364

Wells Fargo
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

3/17/14
VA 22193
763436

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/14
VA 22193
757985

Ally Financial Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

3/12/14
VA 22193
762855

Concord Servicing Corporation
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

3/7/14
VA 22193
749514

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/14
VA 22193
749981

National Credit Adjusters, LLC
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

3/7/14
VA 22193
749982

Unique Management Services, Inc
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

3/7/14
VA 22193
749983

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

2/28/14
VA 22193
737613

AES/PHEAA
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/17/14
VA 22193
716289

Citibank
Closed with monetary relief (Timely)

Credit card
Other fee

2/12/14
VA 22193
711884

Navient
Closed with non-monetary relief (Timely)

Debt collection (Federal student loan)
Cont'd attempts collect debt not owed (Debt is not mine)

1/30/14
VA 22193
692411

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/14
VA 22193
689990

The CBE Group, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/21/14
VA 22193
678642

BB&T Financial
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

1/20/14
VA 22193
674009

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

1/16/14
VA 22193
674543

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

1/14/14
VA 22193
669064

United Consumers Inc
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/10/14
VA 22193
663128

Ocwen
Closed (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/6/14
VA 22193
655732

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/5/14
VA 22193
655084

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

12/17/13
VA 22193
638039

JPMorgan Chase
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/12/13
VA 22193
632577

PNC Bank
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (VA mortgage)
Application, originator, mortgage broker

11/21/13
VA 22193
607101

USAA Savings
Closed with explanation (Not Timely, Disputed)

Mortgage (VA mortgage)
Application, originator, mortgage broker

10/29/13
VA 22193
575284

Capital One
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

10/28/13
VA 22193
574161

Statebridge Company
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/23/13
VA 22193
568222

TD Bank
Closed with monetary relief (Not Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

10/21/13
VA 22193
565513

Springleaf Finance Corporation
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/14/13
VA 22193
558469

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

9/24/13
VA 22193
539826

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/24/13
VA 22193
540557

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/20/13
VA 22193
536859

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/11/13
VA 22193
523702

DTA GROUP LLC
Closed with explanation (Not Timely)

Debt collection
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

9/7/13
VA 22193
517192

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/22/13
VA 22193
500411

West Corporation
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/13/13
VA 22193
489313

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

8/13/13
VA 22193
491904

Bank of America
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

7/26/13
VA 22193
467646

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

7/5/13
VA 22193
449872

USAA Savings
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/21/13
VA 22193
439509

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/20/13
VA 22193
437878

Pentagon FCU
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

6/14/13
VA 22193
432352

Citibank
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

6/5/13
VA 22193
425860

Capital One
Closed with explanation (Timely)

Credit card
Credit determination

5/31/13
VA 22193
420883

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/20/13
VA 22193
411720

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/2/13
VA 22193
371475

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Credit card
Closing/Cancelling account

3/30/13
VA 22193
370037

Ocwen
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/18/13
VA 22193
358101

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/13
VA 22193
358166

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

3/14/13
VA 22193
355914

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/13
VA 22193
345692

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/5/13
VA 22193
342543

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Credit card
Credit card protection / Debt protection

3/4/13
VA 22193
340060

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Problems caused by my funds being low

3/1/13
VA 22193
339862

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/27/13
VA 22193
336108

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/22/13
VA 22193
327586

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/19/13
VA 22193
320919

EverBank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/13
VA 22193
318609

Bank of America
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/12/13
VA 22193
315551

Discover
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

2/10/13
VA 22193
312746

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

1/30/13
VA 22193
278524

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

1/25/13
VA 22193
263268

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/19/13
VA 22193
249237

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/16/13
VA 22193
237841

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/11/13
VA 22193
228876

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/20/12
VA 22193
214339

BB&T Financial
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/10/12
VA 22193
206442

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

12/6/12
VA 22193
205021

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/6/12
VA 22193
205466

JPMorgan Chase
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/28/12
VA 22193
199642

Quantum Servicing Company
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/25/12
VA 22193
196797

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/21/12
VA 22193
195513

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

11/13/12
VA 22193
189697

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/28/12
VA 22193
179325

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

10/18/12
VA 22193
174245

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/16/12
VA 22193
172206

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

9/28/12
VA 22193
163340

Sovereign Bank
Closed (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

9/28/12
VA 22193
163341

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

9/26/12
VA 22193
160113

Navy FCU
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/10/12
VA 22193
149761

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

8/17/12
VA 22193
137658

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

8/14/12
VA 22193
135757

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

8/7/12
VA 22193
131757

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/6/12
VA 22193
130654

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/26/12
VA 22193
125031

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/19/12
VA 22193
103704

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/19/12
VA 22193
104071

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/19/12
VA 22193
104657

MetLife Bank
Closed (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

5/31/12
VA 22193
90723

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/12
VA 22193
31098

Navient
Closed without relief (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/5/12
VA 22193
30245

SunTrust Bank
Closed with relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/6/12
VA 22193
11120

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

166 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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