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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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157 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/8/15
VA 22304
1412080

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/23/15
VA 22304
1390242

CashCall, Inc.
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

5/21/15
VA 22304
1387732

Seterus
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/7/15
VA 22304
1365790

Performant Financial Corporation
Closed with non-monetary relief (Timely)

Debt collection
Communication tactics (Used obscene/profane/abusive language)

5/5/15
VA 22304
1361091

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/20/15
VA 22304
1337618

Real Time Resolutions
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/9/15
VA 22304
1323634

Enova International, Inc.
Closed with explanation (Timely)

Debt collection
False statements or representation (Indicated committed crime not paying)

4/3/15
VA 22304
1314993

Sterling Jewelers Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

3/23/15
VA 22304
1296337

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing disputes

3/13/15
VA 22304
1282558

Financial Credit Service, Inc.
Closed with explanation (Timely)

Debt collection
False statements or representation (Impersonated an attorney or official)

3/11/15
VA 22304
1278671

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/4/15
VA 22304
1267563

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/26/15
VA 22304
1259040

Shellpoint Partners, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

2/24/15
VA 22304
1254234

Bank of America
Closed with monetary relief (Timely, Disputed)

Credit card
Closing/Cancelling account

1/26/15
VA 22304
1210891

Fifth Third Bank
Closed with explanation (Timely)

Bank account or service (Cashing a check without an account)
Problems caused by my funds being low

1/22/15
VA 22304
1203270

GE Capital Retail
Closed with explanation (Timely)

Credit card
Billing disputes

1/14/15
VA 22304
1192898

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

1/14/15
VA 22304
1195640

Bank of America
Closed with explanation (Timely)

Other financial service (Check cashing)
Fraud or scam

1/13/15
VA 22304
1197604

Long & Foster Financial Services, Inc.
Untimely response (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/12/15
VA 22304
1190395

TD Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/12/15
VA 22304
1191229

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Cashing a check without an account)
Making/receiving payments, sending money

1/8/15
VA 22304
1186564

Northland Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/30/14
VA 22304
1175190

Amex
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

12/27/14
VA 22304
1172078

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/24/14
VA 22304
1169630

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/16/14
VA 22304
1159232

I.Q. Data International, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

12/5/14
VA 22304
1145007

Amex
Closed with explanation (Timely)

Prepaid card (Gift or merchant card)
Fraud or scam

12/4/14
VA 22304
1143692

Wells Fargo
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/2/14
VA 22304
1140480

Nationstar Mortgage
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

12/1/14
VA 22304
1137222

Sterling Jewelers Inc.
Closed with non-monetary relief (Timely)

Credit card
Other

11/25/14
VA 22304
1130795

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

11/13/14
VA 22304
1117893

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

11/6/14
VA 22304
1106703

I.Q. Data International, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/4/14
VA 22304
1102309

Hyundai Capital America
Closed with monetary relief (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

10/24/14
VA 22304
1085216

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/5/14
VA 22304
1058595

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/5/14
VA 22304
1058623

Array Services Group, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/22/14
VA 22304
1038247

Enhanced Acquisitions, LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/4/14
VA 22304
1015195

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/4/14
VA 22304
1015196

Ocwen
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/28/14
VA 22304
1006545

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/26/14
VA 22304
1001480

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/20/14
VA 22304
992097

Suburban Credit Corporation
Closed (Not Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

8/20/14
VA 22304
992098

ConServe
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

8/20/14
VA 22304
992102

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

8/20/14
VA 22304
992103

Capital One
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

8/20/14
VA 22304
992104

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

8/20/14
VA 22304
992105

Bank of America
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

8/11/14
VA 22304
978108

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Incorrect/missing disclosures or info

8/6/14
VA 22304
973225

American Collections Enterprise, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

7/30/14
VA 22304
959971

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

7/30/14
VA 22304
959972

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

7/30/14
VA 22304
959973

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

7/18/14
VA 22304
943747

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/18/14
VA 22304
943748

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/18/14
VA 22304
943749

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/2/14
VA 22304
920964

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/24/14
VA 22304
908836

PHH Mortgage
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/9/14
VA 22304
886911

Citibank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/3/14
VA 22304
881685

The Minacs Group (USA) Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/6/14
VA 22304
840513

SunTrust Bank
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

4/29/14
VA 22304
830284

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/21/14
VA 22304
818530

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/21/14
VA 22304
818531

Ocwen
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/14/14
VA 22304
808546

BB&T Financial
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

4/9/14
VA 22304
800671

Seterus
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/18/14
VA 22304
768614

PHH Mortgage
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/17/14
VA 22304
768295

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

3/14/14
VA 22304
760193

U.S. Bancorp
Closed (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

3/14/14
VA 22304
767926

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/14
VA 22304
745498

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/26/14
VA 22304
733670

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Charged fees or interest I didn't expect

2/24/14
VA 22304
728428

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing disputes

2/23/14
VA 22304
727055

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/10/14
VA 22304
706321

Discover
Closed with explanation (Timely)

Credit card
Balance transfer

2/5/14
VA 22304
700777

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
APR or interest rate

1/31/14
VA 22304
695452

United Consumers Inc
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

1/24/14
VA 22304
684032

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

1/24/14
VA 22304
684714

Astoria Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/22/14
VA 22304
680903

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

1/21/14
VA 22304
676734

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

1/9/14
VA 22304
662491

SunTrust Bank
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

1/6/14
VA 22304
656881

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Cashing a check without an account)
Account opening, closing, or management

12/31/13
VA 22304
651146

AR Resources, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

12/15/13
VA 22304
634154

Pentagon FCU
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/12/13
VA 22304
631340

BMO Harris
Closed with monetary relief (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/12/13
VA 22304
632576

Capital One
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Deposits and withdrawals

12/2/13
VA 22304
618679

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

11/28/13
VA 22304
615329

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/28/13
VA 22304
615330

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/28/13
VA 22304
615331

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/21/13
VA 22304
607100

BB&T Financial
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

11/21/13
VA 22304
607308

PNC Bank
Closed with non-monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/8/13
VA 22304
591756

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/25/13
VA 22304
571543

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

10/22/13
VA 22304
566604

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

10/22/13
VA 22304
567583

Capital One
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

10/18/13
VA 22304
563821

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/16/13
VA 22304
530078

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Credit card
Billing disputes

9/12/13
VA 22304
527107

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Credit card
Delinquent account

8/7/13
VA 22304
484589

Weichert Financial Services
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/29/13
VA 22304
469695

Arvest Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/24/13
VA 22304
465481

TD Bank
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

7/18/13
VA 22304
461590

BB&T Financial
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/9/13
VA 22304
452399

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Advertising and marketing

6/27/13
VA 22304
443347

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

6/27/13
VA 22304
443348

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

6/27/13
VA 22304
443350

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/28/13
VA 22304
417664

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/13
VA 22304
411763

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/13/13
VA 22304
406371

First Choice Loan Services, Inc.
Closed (Not Timely, Disputed)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

5/11/13
VA 22304
405047

Fifth Third Bank
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/6/13
VA 22304
399686

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/25/13
VA 22304
390736

Provident Funding
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/25/13
VA 22304
391643

Specialized Loan Servicing LLC
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/24/13
VA 22304
389900

Experian
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/19/13
VA 22304
386767

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/19/13
VA 22304
359325

Sierra Pacific Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/10/13
VA 22304
348696

First National Bank of Omaha
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/25/13
VA 22304
330932

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/20/13
VA 22304
325082

Capital One
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

2/8/13
VA 22304
312268

Citibank
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

2/7/13
VA 22304
308140

Navy FCU
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

2/6/13
VA 22304
291843

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/3/13
VA 22304
289860

Mortgage Investors Corporation
Closed with explanation (Timely)

Mortgage (VA mortgage)
Credit decision / Underwriting

1/15/13
VA 22304
236148

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/20/12
VA 22304
214355

Capital One
Closed with monetary relief (Timely)

Credit card
APR or interest rate

11/5/12
VA 22304
187341

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/4/12
VA 22304
184490

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/4/12
VA 22304
184492

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

10/23/12
VA 22304
176551

Navy FCU
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/3/12
VA 22304
165176

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

9/26/12
VA 22304
160515

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

9/26/12
VA 22304
160516

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Settlement process and costs

9/15/12
VA 22304
153488

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Credit line increase/decrease

8/14/12
VA 22304
135536

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/3/12
VA 22304
129281

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Credit card
Payoff process

8/1/12
VA 22304
128507

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/16/12
VA 22304
117628

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/11/12
VA 22304
99259

JPMorgan Chase
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/6/12
VA 22304
96580

SunTrust Bank
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/30/12
VA 22304
89305

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/26/12
VA 22304
88082

Capital One
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/25/12
VA 22304
88076

SunTrust Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/25/12
VA 22304
88077

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/25/12
VA 22304
88078

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/25/12
VA 22304
88079

M&T Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/15/12
VA 22304
78833

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/10/12
VA 22304
27047

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/12
VA 22304
59629

Bank of America
Closed without relief (Timely)

Credit card
Closing/Cancelling account

4/9/12
VA 22304
45153

Shellpoint Partners, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

2/27/12
VA 22304
27048

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/26/12
VA 22304
26948

JPMorgan Chase
Closed without relief (Timely)

Credit card
Customer service / Customer relations

2/2/12
VA 22304
20039

EverBank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/12
VA 22304
19607

Nationstar Mortgage
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/2/12
VA 22304
8849

Capital One
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/1/11
VA 22304
2090

Citibank
Closed without relief (Timely, Disputed)

Credit card
Billing disputes

157 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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