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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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198 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/15/15
NC 28269
1420718

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/9/15
NC 28269
1414106

State Employee's Credit Union
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

6/3/15
NC 28269
1403494

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

6/1/15
NC 28269
1399569

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Forbearance / Workout plans

5/28/15
NC 28269
1395615

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

5/23/15
NC 28269
1390241

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/19/15
NC 28269
1383049

SunTrust Bank
In progress (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/18/15
NC 28269
1380516

Williams, Rush & Associates, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/13/15
NC 28269
1375180

Barclays
In progress (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

5/12/15
NC 28269
1371167

C & M Associates Group, Inc.
In progress (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

5/11/15
NC 28269
1369582

Prince Parker & Associates
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

5/11/15
NC 28269
1369025

Atlanticus Services Corporation
Closed (Timely)

Credit card
Delinquent account

4/22/15
NC 28269
1340933

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/20/15
NC 28269
1340388

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/20/15
NC 28269
1337807

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/17/15
NC 28269
1335717

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/17/15
NC 28269
1336052

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/17/15
NC 28269
1334354

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/17/15
NC 28269
1336105

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/6/15
NC 28269
1316945

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/2/15
NC 28269
1314407

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/25/15
NC 28269
1299661

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Other

3/20/15
NC 28269
1294488

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/7/15
NC 28269
1272841

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

2/24/15
NC 28269
1255522

Fifth Third Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

2/23/15
NC 28269
1253198

Focus Holding Company
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/13/15
NC 28269
1239509

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/6/15
NC 28269
1229155

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/15
NC 28269
1218541

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/15
NC 28269
1214699

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/26/15
NC 28269
1210782

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

1/22/15
ND 28269
1203308

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/22/15
NC 28269
1205498

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/20/15
NC 28269
1199241

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

1/20/15
NC 28269
1199242

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

1/20/15
NC 28269
1201123

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/12/15
NC 28269
1190748

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/12/15
NC 28269
1190749

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/12/15
NC 28269
1190750

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/30/14
NC 28269
1174545

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/30/14
NC 28269
1176379

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/26/14
NC 28269
1171465

Premium Asset Services, LLC
Closed with explanation (Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

12/9/14
NC 28269
1149365

DriveTime
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/8/14
NC 28269
1147490

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

12/5/14
NC 28269
1145006

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/20/14
NC 28269
1134702

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
NC 28269
1113948

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/11/14
NC 28269
1112075

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/23/14
NC 28269
1084248

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

10/23/14
NC 28269
1084249

Bank of America
In progress (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

10/15/14
NC 28269
1072589

Bank of America
In progress (Timely)

Mortgage (Reverse mortgage)
Application, originator, mortgage broker

10/15/14
NC 28269
1072590

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Reverse mortgage)
Application, originator, mortgage broker

10/10/14
NC 28269
1067588

Ally Financial Inc.
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/9/14
NC 28269
1066012

Carrington Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/7/14
NC 28269
1060603

Citibank
Closed with explanation (Not Timely)

Credit card
Billing disputes

9/30/14
NC 28269
1051072

Flagstar Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/29/14
NC 28269
1050212

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/24/14
NC 28269
1043004

The CMI Group, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

9/6/14
NC 28269
1017544

MicroBilt / PRBC (formerly CL Verify)
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

9/4/14
NC 28269
1013513

Windham Professionals
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/3/14
28269
1013464

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

9/2/14
NC 28269
1009776

Fifth Third Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/22/14
NC 28269
998304

Ocwen
Closed (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/18/14
NC 28269
988397

Delbert Services
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

8/18/14
NC 28269
988399

CashCall, Inc.
Closed with explanation (Not Timely, Disputed)

Payday loan
Charged fees or interest I didn't expect

8/7/14
NC 28269
973108

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

8/5/14
NC 28269
968478

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

8/5/14
NC 28269
968479

CashCall, Inc.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

7/25/14
NC 28269
954326

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/24/14
NC 28269
951654

Navient
Closed with non-monetary relief (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

7/24/14
NC 28269
952382

BB&T Financial
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/16/14
NC 28269
940166

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/15/14
NC 28269
938365

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

7/11/14
NC 28269
932866

CoreLogic
Closed (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/7/14
NC 28269
925677

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/7/14
NC 28269
925678

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/14
NC 28269
922573

HSBC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/27/14
NC 28269
914220

Nations Recovery Center
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

6/26/14
NC 28269
911700

Nationstar Mortgage
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

6/20/14
NC 28269
904622

Citibank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/16/14
NC 28269
896352

Hunter Warfield, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

6/11/14
NC 28269
889563

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/14
NC 28269
891590

PayPal
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/10/14
NC 28269
887590

Nationstar Mortgage
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

6/1/14
NC 28269
875970

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/27/14
NC 28269
869321

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/20/14
NC 28269
860130

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

5/13/14
NC 28269
851312

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Received marketing offer after opted out)

5/1/14
NC 28269
833326

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/28/14
NC 28269
828141

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/28/14
NC 28269
829402

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

4/11/14
NC 28269
804799

USAA Savings
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/7/14
NC 28269
795862

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

4/1/14
NC 28269
788911

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/14
NC 28269
769507

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/18/14
NC 28269
768586

Capital One
Closed with explanation (Timely)

Credit card
Other

3/14/14
NC 28269
760391

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/5/14
NC 28269
744989

Universal American Mortgage Company, LLC
Closed with explanation (Timely)

Mortgage (VA mortgage)
Credit decision / Underwriting

3/4/14
NC 28269
741934

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/22/14
NC 28269
727613

Bank of America
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

2/20/14
NC 28269
722864

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/14
NC 28269
715999

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

2/3/14
NC 28269
697366

Discover
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

2/2/14
NC 28269
696544

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/28/14
NC 28269
688063

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/24/14
NC 28269
685031

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

1/23/14
NC 28269
681205

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/20/14
NC 28269
676308

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

1/17/14
NC 28269
675574

Navy FCU
Closed with explanation (Timely)

Bank account or service (Savings account)
Problems caused by my funds being low

1/9/14
NC 28269
662122

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

1/8/14
NC 28269
658720

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/10/13
NC 28269
628339

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

11/28/13
NC 28269
615833

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/26/13
NC 28269
613327

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

11/18/13
NC 28269
602647

Barclays
Closed with explanation (Not Timely)

Credit card
Transaction issue

11/13/13
NC 28269
600614

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/24/13
NC 28269
569839

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/23/13
NC 28269
568985

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/22/13
NC 28269
566462

Navient
Closed with non-monetary relief (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

10/11/13
NC 28269
558778

BB&T Financial
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/1/13
NC 28269
549122

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

9/30/13
NC 28269
547197

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/30/13
NC 28269
547198

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/30/13
NC 28269
547199

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/25/13
NC 28269
541278

State Employee's Credit Union
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

9/24/13
NC 28269
539388

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

9/24/13
NC 28269
539911

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Credit determination

9/23/13
NC 28269
538110

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/17/13
NC 28269
531326

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/12/13
NC 28269
525604

National Credit Systems,Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/3/13
NC 28269
513712

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/18/13
NC 28269
495208

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/8/13
NC 28269
485093

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/6/13
NC 28269
480959

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/13
NC 28269
473561

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

7/29/13
NC 28269
469113

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/26/13
NC 28269
467346

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/26/13
NC 28269
468053

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/24/13
NC 28269
465201

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/19/13
NC 28269
462179

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/11/13
NC 28269
455077

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

7/1/13
NC 28269
446935

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/27/13
NC 28269
444499

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

5/20/13
NC 28269
410840

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/13
NC 28269
405849

Navy FCU
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/13/13
NC 28269
406219

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/1/13
NC 28269
396449

American Honda Finance Corporation
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/18/13
NC 28269
386140

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/16/13
NC 28269
384041

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/3/13
NC 28269
373171

Citibank
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/1/13
NC 28269
370186

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Billing disputes

4/1/13
NC 28269
370223

Springleaf Finance Corporation
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

4/1/13
NC 28269
370806

Santander Consumer USA
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/14/13
NC 28269
355465

New York Community Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
NC 28269
353600

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
NC 28269
339136

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/13
NC 28269
327519

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/7/13
NC 28269
306619

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/7/13
NC 28269
307227

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/13
NC 28269
288515

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/13
NC 28269
277933

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/29/13
NC 28269
274703

Capital One
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/28/13
NC 28269
270224

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

1/15/13
NC 28269
234091

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/14/13
NC 28269
230017

Nationstar Mortgage
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
NC 28269
230526

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/13
NC 28269
231230

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/8/13
NC 28269
225486

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/2/13
NC 28269
219885

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/16/12
NC 28269
192635

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/11/12
NC 28269
188804

Capital One
Closed with monetary relief (Timely)

Credit card
Other fee

11/8/12
NC 28269
187900

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

11/1/12
NC 28269
182953

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

11/1/12
NC 28269
182954

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/26/12
NC 28269
178638

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/24/12
NC 28269
177605

Barclays
Closed with explanation (Timely)

Credit card
Credit reporting

9/24/12
NC 28269
158534

Amex
Closed with explanation (Timely, Disputed)

Credit card
Credit line increase/decrease

9/18/12
NC 28269
155288

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/13/12
NC 28269
152370

KeyBank NA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

9/12/12
NC 28269
151634

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/12
NC 28269
149934

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/29/12
NC 28269
143697

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/14/12
NC 28269
135548

Amex
Closed with explanation (Timely)

Credit card
Billing statement

8/1/12
NC 28269
127689

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/5/12
NC 28269
113067

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/19/12
NC 28269
104385

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/19/12
NC 28269
104511

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/31/12
NC 28269
89994

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/12
NC 28269
61702

BMW Financial Services
Closed with explanation (Not Timely)

Consumer Loan (Vehicle lease)
Managing the loan or lease

5/22/12
NC 28269
739

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/21/12
NC 28269
86734

Citibank
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/4/12
NC 28269
71349

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/27/12
NC 28269
66618

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/23/12
NC 28269
63022

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/29/12
NC 28269
42632

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/13/12
NC 28269
34292

Wells Fargo
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

12/16/11
NC 28269
6139

Bank of America
Closed with relief (Timely)

Credit card
APR or interest rate

12/4/11
NC 28269
2783

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

198 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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