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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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232 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/8/15
GA 30039
1410639

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/4/15
GA 30039
1405497

HSBC
Closed with explanation (Timely)

Credit card
Billing disputes

5/28/15
GA 30039
1395178

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/28/15
GA 30039
1395179

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/28/15
GA 30039
1395180

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/28/15
GA 30039
1395181

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/28/15
GA 30039
1395182

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/28/15
GA 30039
1397225

Selene Finance
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/20/15
GA 30039
1337948

Green Tree Servicing, LLC
In progress (Timely)

Debt collection (Mortgage)
Improper contact or sharing of info (Contacted me after I asked not to)

4/15/15
GA 30039
1332435

Genesis Lending
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

4/12/15
GA 30039
1327047

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/9/15
GA 30039
1324659

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Other

3/24/15
GA 30039
1298725

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/17/15
GA 30039
1287599

BB&T Financial
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/17/15
GA 30039
1289841

Selene Finance
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/12/15
GA 30039
1280842

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/12/15
GA 30039
1280843

Ray Klein, Inc.
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

3/12/15
GA 30039
1280845

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/15
GA 30039
1280847

West Corporation
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/20/15
GA 30039
1249310

Rent Recovery Solutions
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/10/15
GA 30039
1233556

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/27/15
GA 30039
1211187

Diversified Adjustment Service, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/26/15
GA 30039
1209278

Automobile Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Title loan)
Payment to acct not credited

1/16/15
GA 30039
1196927

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/13/15
GA 30039
1195590

Regions
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/9/15
GA 30039
1189161

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

12/21/14
GA 30039
1165561

Bank of America
Closed (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/29/14
GA 30039
1135894

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

11/18/14
GA 30039
1122560

Associated Credit Services, Inc.
Closed with explanation (Timely)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

11/11/14
GA 30039
1111666

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/7/14
GA 30039
1108173

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/14
GA 30039
1102286

Tidewater Finance Company
Closed with explanation (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

10/26/14
GA 30039
1086915

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/16/14
GA 30039
1076430

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/6/14
GA 30039
1058688

Navy FCU
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

10/6/14
GA 30039
1059383

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/6/14
GA 30039
1060548

Regions
Closed with monetary relief (Not Timely)

Mortgage (FHA mortgage)
Settlement process and costs

10/4/14
GA 30039
1058337

Caliber Home Loans, Inc
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/29/14
GA 30039
1048567

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/24/14
GA 30039
1042201

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/24/14
GA 30039
1042202

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/18/14
GA 30039
1034938

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/18/14
GA 30039
1034964

Atlantic Credit & Finance, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

9/12/14
GA 30039
1025982

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/11/14
GA 30039
1024524

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/14
GA 30039
1021927

Navy FCU
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

9/6/14
GA 30039
1017533

Hyundai Capital America
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/3/14
GA 30039
1012907

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/27/14
GA 30039
1002914

Southern Management Corp
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

8/27/14
GA 30039
1003160

Specialized Loan Servicing LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/27/14
GA 30039
1002913

Amex
Closed with monetary relief (Not Timely)

Prepaid card (Gift or merchant card)
Fraud or scam

8/26/14
GA 30039
1000714

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/26/14
GA 30039
1000715

AR Resources, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/25/14
GA 30039
998605

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/20/14
GA 30039
992075

I.C. System, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

8/20/14
GA 30039
993592

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

8/20/14
GA 30039
993611

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

8/19/14
GA 30039
989916

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/19/14
GA 30039
989917

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/7/14
GA 30039
974581

Navient
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

8/6/14
GA 30039
972166

Wells Fargo
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/14
GA 30039
960664

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/29/14
GA 30039
959335

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Unsolicited issuance of credit card

6/30/14
GA 30039
916694

PHH Mortgage
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

6/27/14
GA 30039
914983

Navient
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

6/24/14
GA 30039
909370

PHH Mortgage
Closed with non-monetary relief (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

6/20/14
GA 30039
904693

Hyundai Capital America
Closed with non-monetary relief (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/13/14
GA 30039
894993

Specialized Loan Servicing LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/11/14
GA 30039
889516

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

5/29/14
GA 30039
873280

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/29/14
GA 30039
874089

Capital One
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

5/27/14
30039
868157

Navy FCU
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/14/14
GA 30039
853269

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/12/14
GA 30039
850832

Bank of America
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Improper contact or sharing of info (Talked to a third party about my debt)

5/9/14
GA 30039
844852

PHH Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

5/9/14
GA 30039
844853

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

5/8/14
GA 30039
843138

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/24/14
GA 30039
822816

TMX Finance LLC
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

4/24/14
GA 30039
822818

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/23/14
GA 30039
820819

Specialized Loan Servicing LLC
Closed (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/23/14
GA 30039
822447

Morgan Stanley
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/21/14
GA 30039
816498

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/16/14
GA 30039
810590

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

4/16/14
GA 30039
810592

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

4/16/14
GA 30039
810593

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

4/16/14
GA 30039
810594

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

4/4/14
GA 30039
793582

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/26/14
GA 30039
780112

Specialized Loan Servicing LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/13/14
GA 30039
767372

American Coradius International LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

3/13/14
GA 30039
767373

PayPal
Closed with monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

3/10/14
GA 30039
751760

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/14
GA 30039
742240

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/15/14
GA 30039
715949

Hunter Warfield, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/14/14
GA 30039
715173

CashCall, Inc.
Closed with explanation (Timely)

Payday loan
Charged fees or interest I didn't expect

2/12/14
GA 30039
711598

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/14
30039
701919

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/4/14
GA 30039
699438

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/30/14
GA 30039
692552

Wells Fargo
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

1/19/14
GA 30039
676204

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

1/17/14
GA 30039
673704

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Credit decision / Underwriting

1/15/14
GA 30039
669321

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/8/14
GA 30039
658844

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

1/8/14
GA 30039
660927

Discover
Closed with explanation (Timely)

Credit card
Credit determination

1/6/14
GA 30039
655891

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/6/14
GA 30039
655973

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/6/14
GA 30039
656416

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/17/13
GA 30039
636820

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/17/13
GA 30039
636821

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/17/13
GA 30039
636822

Credit Protection Association, L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/13/13
GA 30039
634283

Bank of America
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/4/13
GA 30039
620589

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/13
30039
619703

Navy FCU
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/17/13
GA 30039
601524

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/14/13
GA 30039
598522

Five Lakes Agency
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/31/13
GA 30039
580116

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

10/14/13
GA 30039
558512

Maine Educational Loan Authority (MELA)
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

10/3/13
GA 30039
552564

HSBC
Closed with explanation (Not Timely)

Credit card
Billing disputes

10/2/13
GA 30039
550311

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/24/13
GA 30039
540209

Citibank
Closed with monetary relief (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

9/24/13
GA 30039
540355

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Talked to a third party about my debt)

9/24/13
GA 30039
540356

Navient
Closed with monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Talked to a third party about my debt)

9/23/13
GA 30039
537877

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

9/23/13
GA 30039
541238

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/17/13
GA 30039
530226

CIT Bank National Association
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Settlement process and costs

9/13/13
GA 30039
527537

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/11/13
GA 30039
522826

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

8/14/13
GA 30039
489483

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/12/13
GA 30039
488068

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/7/13
GA 30039
501167

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/23/13
GA 30039
464662

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/23/13
GA 30039
471157

Bayview Loan Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/22/13
GA 30039
475578

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/27/13
GA 30039
444275

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/26/13
GA 30039
443807

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/26/13
GA 30039
443808

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/26/13
GA 30039
443809

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/19/13
GA 30039
437719

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/16/13
GA 30039
434524

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/4/13
GA 30039
425363

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/3/13
GA 30039
422928

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/13
GA 30039
420485

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/30/13
GA 30039
420486

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/24/13
GA 30039
416099

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/16/13
GA 30039
409142

Freedom Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

5/15/13
GA 30039
408210

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/6/13
GA 30039
400639

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
GA 30039
396806

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/22/13
GA 30039
388791

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/15/13
GA 30039
381617

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
GA 30039
380952

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/11/13
GA 30039
379462

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/9/13
GA 30039
377613

Amex
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/8/13
GA 30039
376717

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/13
GA 30039
370746

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/29/13
GA 30039
369636

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/28/13
GA 30039
368556

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/25/13
GA 30039
364629

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/18/13
GA 30039
358666

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/15/13
GA 30039
358645

BB&T Financial
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

3/12/13
GA 30039
348740

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
GA 30039
342075

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/26/13
GA 30039
333330

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/26/13
GA 30039
334623

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/19/13
GA 30039
321449

Specialized Loan Servicing LLC
Closed (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/19/13
GA 30039
321490

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/19/13
GA 30039
322639

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/15/13
GA 30039
318027

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/13/13
GA 30039
315467

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

2/12/13
GA 30039
314093

HSBC
Closed with explanation (Timely)

Mortgage (Second mortgage)
Loan servicing, payments, escrow account

1/30/13
GA 30039
277592

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/29/13
GA 30039
281022

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/24/13
GA 30039
260456

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30039
251412

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30039
251748

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
GA 30039
244751

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/18/13
GA 30039
244883

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Settlement process and costs

1/16/13
GA 30039
236918

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/15/13
GA 30039
232671

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/15/13
GA 30039
236157

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/4/13
GA 30039
222814

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/4/13
GA 30039
223093

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/21/12
GA 30039
215339

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/21/12
GA 30039
216476

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
GA 30039
208814

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
GA 30039
208817

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/14/12
GA 30039
210792

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/1/12
GA 30039
201633

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/27/12
GA 30039
198279

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/19/12
GA 30039
191828

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/22/12
GA 30039
175884

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/22/12
GA 30039
176103

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/19/12
GA 30039
174701

Wells Fargo
Closed with monetary relief (Timely)

Credit card
Billing disputes

10/16/12
GA 30039
172073

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/15/12
GA 30039
171587

BB&T Financial
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/9/12
GA 30039
168198

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/12
GA 30039
165453

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/3/12
GA 30039
165293

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/18/12
GA 30039
155143

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/17/12
GA 30039
154372

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/13/12
GA 30039
152239

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/5/12
GA 30039
147069

Quicken Loans
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

9/4/12
GA 30039
146181

Morgan Stanley
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/4/12
GA 30039
146182

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/29/12
GA 30039
144112

Wells Fargo
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/12
GA 30039
118945

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/29/12
GA 30039
110472

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/21/12
GA 30039
105938

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/14/12
GA 30039
101451

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/13/12
GA 30039
101250

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/5/12
GA 30039
94597

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/31/12
GA 30039
89519

Regions
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/30/12
GA 30039
89431

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/29/12
GA 30039
88600

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/12
GA 30039
754

Wells Fargo
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

5/20/12
GA 30039
85288

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/12
GA 30039
85762

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/12
GA 30039
78382

USAA Savings
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

4/25/12
GA 30039
38436

Ocwen
Closed without relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/21/12
GA 30039
9876

Wells Fargo
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/26/12
GA 30039
41343

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/23/12
GA 30039
40150

JPMorgan Chase
Closed without relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/22/12
GA 30039
39960

JPMorgan Chase
Closed without relief (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/12
GA 30039
81833

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/1/12
GA 30039
27947

Bank of America
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

2/28/12
GA 30039
27945

Ocwen
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/24/12
GA 30039
26679

Seterus
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/25/12
GA 30039
16950

Nationstar Mortgage
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/4/12
GA 30039
9877

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/23/11
GA 30039
7871

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/20/11
GA 30039
7023

Bank of America
Closed without relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/16/11
GA 30039
6234

Bank of America
Closed without relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

12/12/11
GA 30039
4733

Wells Fargo
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

232 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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