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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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221 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/9/15
30043
1411976

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

6/9/15
30043
1411977

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

6/5/15
GA 30043
1407712

Experian
In progress (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

6/2/15
GA 30043
1401508

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/14/15
GA 30043
1376198

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/7/15
GA 30043
1366556

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/5/15
GA 30043
1361174

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/24/15
GA 30043
1345410

Capital One
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

4/15/15
GA 30043
1333982

Capital One
Closed with explanation (Timely)

Credit card
Billing disputes

4/14/15
GA 30043
1328840

ONLINE Information Services, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Used obscene/profane/abusive language)

4/14/15
GA 30043
1330209

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

4/1/15
GA 30043
1311006

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/31/15
GA 30043
1308376

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/27/15
GA 30043
1305756

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/27/15
GA 30043
1305757

Experian
In progress (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/26/15
GA 30043
1302510

Frederick J. Hanna & Associates, P.C.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

3/26/15
GA 30043
1302511

Capital One
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

3/23/15
GA 30043
1296588

Wells Fargo
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/16/15
GA 30043
1284094

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

3/16/15
GA 30043
1285598

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/16/15
GA 30043
1285600

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/16/15
GA 30043
1285601

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/16/15
GA 30043
1285602

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/16/15
GA 30043
1285603

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/12/15
GA 30043
1239405

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/9/15
GA 30043
1231047

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/9/15
GA 30043
1231271

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

1/27/15
GA 30043
1212479

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

1/16/15
GA 30043
1196788

Genesis Lending
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/6/15
GA 30043
1182160

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted employer after asked not to)

1/1/15
GA 30043
1178183

DriveTime
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

12/30/14
GA 30043
1174273

Nationwide Advantage Mortgage Company
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/22/14
GA 30043
1167974

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Credit card protection / Debt protection

12/17/14
GA 30043
1162244

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

12/11/14
GA 30043
1152637

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/4/14
AR 30043
1142632

Integrated Recovery Services
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Threatened to take legal action)

12/1/14
GA 30043
1136284

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/18/14
GA 30043
1121659

Seterus
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/18/14
GA 30043
1122107

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/14/14
GA 30043
1117907

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

11/11/14
GA 30043
1111601

GM Financial
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/9/14
GA 30043
1109105

PNC Bank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

10/28/14
GA 30043
1088572

National Credit Systems,Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

10/20/14
GA 30043
1077469

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/13/14
GA 30043
1070689

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/9/14
GA 30043
1065742

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/7/14
GA 30043
1061687

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/29/14
GA 30043
1049609

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/26/14
GA 30043
1047685

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/16/14
GA 30043
1031442

JPMorgan Chase
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

9/12/14
GA 30043
1026200

ECMC Group, Inc.
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

9/11/14
GA 30043
1024182

M&T Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

9/9/14
GA 30043
1021333

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/3/14
GA 30043
1012708

Capital Accounts, LLC
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

9/1/14
GA 30043
1009217

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/28/14
GA 30043
1005029

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/11/14
GA 30043
977573

Embrace Home Loans Inc
Closed with monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/11/14
GA 30043
977675

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

8/6/14
GA 30043
970766

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/4/14
GA 30043
966687

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

8/1/14
GA 30043
965528

Risecredit, LLC
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

7/23/14
GA 30043
949631

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/14/14
GA 30043
938594

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

7/11/14
GA 30043
934155

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/14
GA 30043
934154

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/9/14
GA 30043
929371

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/14
GA 30043
922115

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/1/14
GA 30043
918300

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

7/1/14
GA 30043
918301

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

7/1/14
GA 30043
918302

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Advertising and marketing

6/29/14
GA 30043
916200

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/29/14
GA 30043
916737

National Credit Systems,Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/26/14
GA 30043
913815

EverBank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/17/14
GA 30043
899625

Enova International, Inc.
Closed with explanation (Not Timely)

Payday loan
Received a loan I didn't apply for

6/14/14
GA 30043
895574

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

6/8/14
GA 30043
887381

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/8/14
GA 30043
887383

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/23/14
GA 30043
866812

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/10/14
GA 30043
846636

Nationwide Advantage Mortgage Company
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

5/9/14
GA 30043
846633

Nationwide Advantage Mortgage Company
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/2/14
GA 30043
791203

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/22/14
GA 30043
773300

Amex
Closed with explanation (Timely)

Credit card
Other

3/20/14
GA 30043
769129

Rushmore Loan Management Services LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/14
GA 30043
766248

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/19/14
GA 30043
769128

Rushmore Loan Management Services LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/17/14
30043
766160

Nationstar Mortgage
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

3/11/14
GA 30043
754156

National Credit Systems,Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/11/14
GA 30043
755723

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/11/14
GA 30043
760008

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/5/14
GA 30043
745348

Navient
Closed with explanation (Timely)

Debt collection (Federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

3/4/14
GA 30043
744160

RBS Citizens
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/1/14
GA 30043
738774

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/28/14
GA 30043
737947

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/25/14
GA 30043
730961

Columbia Collectors Inc
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

2/21/14
GA 30043
725477

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/21/14
GA 30043
725478

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/11/14
GA 30043
709299

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/11/14
GA 30043
709302

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/7/14
GA 30043
703564

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/5/14
GA 30043
700438

Fifth Third Bank
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

2/4/14
GA 30043
702814

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

2/1/14
GA 30043
695640

National Commercial Services, Inc
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Seized/Attempted to seize property)

1/19/14
GA 30043
676175

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

12/31/13
GA 30043
651347

Loan Care
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/28/13
GA 30043
648293

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Communication tactics (Frequent or repeated calls)

12/21/13
GA 30043
641538

Amex
Closed with monetary relief (Not Timely)

Credit card
Customer service / Customer relations

12/18/13
GA 30043
644459

Wells Fargo
Closed (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

12/6/13
GA 30043
624258

Partners for Payment Relief
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Taking/threatening an illegal action (Seized/Attempted to seize property)

12/6/13
GA 30043
627533

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/5/13
GA 30043
623421

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/24/13
GA 30043
610357

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/13
GA 30043
604786

Ford Motor Credit Company
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

11/5/13
GA 30043
586771

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/29/13
30043
575103

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/29/13
30043
575104

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/28/13
GA 30043
573951

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/24/13
GA 30043
570098

Ocwen
Closed (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/22/13
GA 30043
565613

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

10/9/13
NY 30043
556045

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/3/13
GA 30043
551687

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/26/13
GA 30043
543295

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

9/13/13
GA 30043
528001

Santander Consumer USA
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/12/13
GA 30043
525237

Asset Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Used obscene/profane/abusive language)

9/12/13
GA 30043
525238

CL Holdings, LLC
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Used obscene/profane/abusive language)

9/4/13
GA 30043
515115

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection
Disclosure verification of debt (Not disclosed as an attempt to collect)

8/31/13
GA 30043
510111

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/29/13
GA 30043
509140

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/28/13
GA 30043
506537

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/25/13
GA 30043
503814

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

8/24/13
GA 30043
503393

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

8/19/13
GA 30043
495951

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

8/18/13
GA 30043
493053

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

8/14/13
GA 30043
491193

Rent Recovery Solutions
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/13/13
GA 30043
491833

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/8/13
GA 30043
484642

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

8/8/13
GA 30043
484643

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/3/13
GA 30043
473636

Barclays
Closed with monetary relief (Timely)

Credit card
Transaction issue

8/3/13
GA 30043
473656

Quicken Loans
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/31/13
GA 30043
471246

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

7/31/13
GA 30043
481002

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

7/31/13
GA 30043
484765

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

7/28/13
GA 30043
459294

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

7/27/13
GA 30043
459293

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

7/25/13
GA 30043
467015

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/17/13
GA 30043
460345

BB&T Financial
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/16/13
GA 30043
458585

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/16/13
GA 30043
459292

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

7/12/13
GA 30043
456216

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/5/13
GA 30043
425826

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/3/13
GA 30043
422659

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/27/13
GA 30043
416756

Fifth Third Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/24/13
GA 30043
415816

SunTrust Bank
Closed with non-monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

5/10/13
GA 30043
404763

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/4/13
GA 30043
398306

Amex
Closed with explanation (Timely, Disputed)

Credit card
Credit determination

5/4/13
GA 30043
398307

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/30/13
GA 30043
395379

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Getting a loan

4/25/13
GA 30043
391950

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

4/24/13
GA 30043
390134

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/29/13
GA 30043
369920

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/28/13
GA 30043
368094

PNC Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/18/13
GA 30043
357984

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/18/13
GA 30043
358875

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/15/13
GA 30043
356033

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/14/13
GA 30043
354619

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/13
GA 30043
327940

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/12/13
GA 30043
314655

Fifth Third Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/6/13
GA 30043
294344

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/5/13
GA 30043
300570

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/13
GA 30043
265697

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/13
GA 30043
270394

Bank of America
Closed with explanation (Timely)

Credit card
Collection debt dispute

1/25/13
GA 30043
264360

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Credit reporting

1/17/13
GA 30043
247766

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/13
GA 30043
224553

Capital One
Closed with explanation (Timely)

Credit card
Credit reporting

12/25/12
GA 30043
216162

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/24/12
GA 30043
216160

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

12/18/12
GA 30043
211542

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

12/13/12
GA 30043
210399

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/12/12
GA 30043
209554

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/2/12
GA 30043
201695

JPMorgan Chase
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

11/19/12
GA 30043
193594

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/12
GA 30043
189619

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/12
GA 30043
189906

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

10/24/12
GA 30043
177573

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

10/12/12
GA 30043
171338

Bank of America
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

10/9/12
GA 30043
168025

21st Mortgage Corporation
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/4/12
GA 30043
166057

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/28/12
GA 30043
163641

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/13/12
GA 30043
151030

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/22/12
GA 30043
140549

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

8/22/12
GA 30043
140550

SunTrust Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/17/12
GA 30043
137255

Wells Fargo
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

8/14/12
GA 30043
135366

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/7/12
GA 30043
131836

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/12
GA 30043
130001

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/31/12
GA 30043
127369

PHH Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/31/12
GA 30043
127370

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

7/30/12
GA 30043
126716

Capital One
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/16/12
GA 30043
118349

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/9/12
GA 30043
114294

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/5/12
GA 30043
112514

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/5/12
GA 30043
112665

PNC Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/3/12
GA 30043
111709

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/19/12
GA 30043
104185

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

6/18/12
GA 30043
103506

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/12/12
GA 30043
99917

Bank of America
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/11/12
GA 30043
99078

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

5/31/12
GA 30043
90732

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

5/20/12
GA 30043
85722

Capital One
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/15/12
GA 30043
79398

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/9/12
GA 30043
73845

Amex
Closed without relief (Timely, Disputed)

Credit card
Other fee

4/26/12
GA 30043
66419

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/13/12
GA 30043
32362

Alaska Commission on Post Secondary Education
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/13/12
GA 30043
34390

GE Capital Retail
Closed without relief (Timely)

Credit card
Transaction issue

3/8/12
GA 30043
32360

Iowa Student Loan
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

3/8/12
GA 30043
32680

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/1/12
GA 30043
29220

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/9/12
GA 30043
22117

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/27/12
GA 30043
18090

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/13/12
GA 30043
13433

JPMorgan Chase
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/6/12
GA 30043
10883

Bank of America
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/9/11
GA 30043
4857

U.S. Bancorp
Closed without relief (Timely)

Credit card
APR or interest rate

221 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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