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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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233 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

8/26/15
GA 30044
1536740

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/8/15
GA 30044
1411540

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/3/15
GA 30044
1403615

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/3/15
GA 30044
1403616

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/2/15
GA 30044
1402927

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/22/15
GA 30044
1389355

Zwicker & Associates
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

5/19/15
GA 30044
1384357

PayPal
Closed with monetary relief (Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

5/13/15
GA 30044
1374417

Southern Star Automotive Inc.
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/11/15
GA 30044
1368718

MSW Capital, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

4/23/15
GA 30044
1345282

Optimum Outcomes, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

4/23/15
GA 30044
1345284

Stallings Financial Group, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

4/1/15
GA 30044
1311211

Stallings Financial Group, Inc.
Closed (Timely)

Debt collection (Medical)
Communication tactics (Threatened to take legal action)

3/26/15
GA 30044
1303345

Capital One
In progress (Timely)

Credit card
Advertising and marketing

3/26/15
GA 30044
1303475

Capital One
In progress (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/24/15
GA 30044
1297729

Carmen V. Porreca, P.C.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

3/23/15
GA 30044
1299257

Bank of America
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/2/15
GA 30044
1262356

Kramer, Linkie & Taylor, LLC
Untimely response (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not disclosed as an attempt to collect)

3/2/15
GA 30044
1262357

MSW Capital, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not disclosed as an attempt to collect)

2/27/15
GA 30044
1260668

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/25/15
GA 30044
1256139

Citibank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/19/15
GA 30044
1246597

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

2/19/15
GA 30044
1248797

Citibank
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

2/11/15
GA 30044
1235704

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/10/15
GA 30044
1232723

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

2/6/15
GA 30044
1227886

Credence Resource Management, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

2/4/15
GA 30044
1224554

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

2/2/15
GA 30044
1220604

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/30/15
GA 30044
1217842

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/30/15
GA 30044
1217843

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/29/15
GA 30044
1217683

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

1/28/15
GA 30044
1213379

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/28/15
GA 30044
1213777

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/28/15
GA 30044
1213778

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/28/15
GA 30044
1213779

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/28/15
GA 30044
1215039

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/28/15
GA 30044
1215670

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/26/15
GA 30044
1210708

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/23/15
GA 30044
1206825

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/22/15
GA 30044
1203806

RJM Acquisitions LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

1/10/15
GA 30044
1189334

Carmen V. Porreca, P.C.
Closed with monetary relief (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/2/15
GA 30044
1179526

Ocwen
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

12/23/14
GA 30044
1167971

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/17/14
GA 30044
1160865

Seterus
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/16/14
GA 30044
1158306

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

12/11/14
GA 30044
1153117

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/4/14
GA 30044
1143517

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/2/14
GA 30044
1138338

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/1/14
GA 30044
1138535

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/26/14
GA 30044
1133358

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/23/14
GA 30044
1125681

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/19/14
GA 30044
1130175

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/18/14
GA 30044
1121917

Springleaf Finance Corporation
Closed with explanation (Timely)

Consumer loan (Title loan)
Lender repossessed or sold the vehicle

11/17/14
GA 30044
1118923

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/17/14
GA 30044
1120097

Discover
Closed with explanation (Timely)

Credit card
Other

11/6/14
30044
1104386

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/6/14
30044
1104387

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/4/14
GA 30044
1100884

State Home Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/3/14
GA 30044
1100086

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

11/1/14
GA 30044
1097239

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/29/14
GA 30044
1092431

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/27/14
GA 30044
1088542

Bayview Loan Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/27/14
GA 30044
1089351

Contract Callers, Inc.
Closed (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Called after sent written cease of comm)

10/3/14
GA 30044
1056387

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/24/14
GA 30044
1042853

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/14/14
GA 30044
1027911

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/14/14
GA 30044
1027916

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/9/14
GA 30044
1019832

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

8/31/14
GA 30044
1009041

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

8/27/14
GA 30044
1004728

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/26/14
GA 30044
1002574

Accelerated Financial Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

8/19/14
GA 30044
990423

Discover
Closed with explanation (Not Timely, Disputed)

Credit card
Other

8/18/14
GA 30044
988733

Bank of America
Closed with explanation (Not Timely)

Credit card
Payoff process

8/12/14
GA 30044
981856

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

8/4/14
GA 30044
967382

First Investors Financial Services Group, Inc.
Closed with monetary relief (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

8/3/14
GA 30044
966086

CL Holdings, LLC
Closed with monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

7/18/14
GA 30044
943287

SunTrust Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/18/14
GA 30044
943288

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/16/14
GA 30044
941116

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

7/16/14
GA 30044
941117

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

7/16/14
GA 30044
941118

Hillcrest Davidson & Assoc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/16/14
GA 30044
941121

Omega RMS, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

7/7/14
GA 30044
925186

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/3/14
GA 30044
922876

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/1/14
GA 30044
918977

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/1/14
GA 30044
918978

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/28/14
GA 30044
916093

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

6/26/14
GA 30044
913872

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

6/25/14
GA 30044
912161

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

6/11/14
GA 30044
891016

West Corporation
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

6/3/14
GA 30044
878725

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/3/14
GA 30044
878726

Credit Bureau of Marianna, Inc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/31/14
GA 30044
875876

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/25/14
GA 30044
867783

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/22/14
GA 30044
864159

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/21/14
GA 30044
863374

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/16/14
GA 30044
855260

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

5/15/14
GA 30044
855252

Discover
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/14/14
GA 30044
851791

Ally Financial Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/8/14
GA 30044
844669

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/8/14
GA 30044
844670

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/8/14
GA 30044
845406

Synergetic Communication Inc
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Communication tactics (Used obscene/profane/abusive language)

5/6/14
GA 30044
839766

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/2/14
GA 30044
835753

Franklin Collection Service, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/24/14
GA 30044
824091

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/21/14
GA 30044
817769

USAA Savings
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/21/14
GA 30044
817799

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/17/14
GA 30044
813835

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/14/14
30044
808295

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

4/14/14
GA 30044
808296

Seterus
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

3/25/14
GA 30044
776376

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/25/14
GA 30044
776377

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/25/14
GA 30044
776378

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/19/14
GA 30044
766222

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/19/14
GA 30044
766223

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/5/14
GA 30044
746332

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/2/14
GA 30044
741333

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/27/14
GA 30044
736007

Medical Data Systems, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

2/26/14
GA 30044
734444

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/25/14
GA 30044
730700

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/24/14
GA 30044
727807

USAA Savings
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/7/14
GA 30044
703350

Wells Fargo
Closed with non-monetary relief (Timely)

Credit card
Balance transfer

2/2/14
GA 30044
695724

Consumer Portfolio Services
Closed with explanation (Timely)

Debt collection (Auto)
Taking/threatening an illegal action (Threatened to sue on too old debt)

1/24/14
GA 30044
685265

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/20/14
GA 30044
676591

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/9/14
GA 30044
663200

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/30/13
GA 30044
649259

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

12/30/13
GA 30044
649260

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

12/30/13
GA 30044
649261

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

12/16/13
GA 30044
635284

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/11/13
GA 30044
630579

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Cash advance fee

12/10/13
GA 30044
628003

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/4/13
GA 30044
621679

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/13
GA 30044
617629

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/27/13
GA 30044
615095

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/22/13
GA 30044
608374

CL Holdings, LLC
Closed with monetary relief (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued where didn't live/sign for debt)

11/21/13
GA 30044
607562

Wells Fargo
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/15/13
GA 30044
597244

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/13/13
GA 30044
595784

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

11/6/13
GA 30044
587565

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

11/6/13
GA 30044
587566

Medical Data Systems, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

11/1/13
GA 30044
581127

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/23/13
GA 30044
568176

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

10/21/13
GA 30044
564748

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/21/13
30044
564749

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/11/13
GA 30044
557687

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/7/13
GA 30044
554559

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

10/1/13
GA 30044
549300

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Other

10/1/13
GA 30044
549301

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

9/27/13
GA 30044
545030

RBS Citizens
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

9/4/13
GA 30044
514345

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/29/13
GA 30044
509142

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/29/13
GA 30044
509435

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/26/13
GA 30044
504414

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/16/13
GA 30044
493684

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/12/13
GA 30044
456201

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/11/13
GA 30044
455193

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

7/5/13
GA 30044
449670

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/24/13
GA 30044
440761

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/21/13
GA 30044
438890

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/20/13
GA 30044
439186

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/13/13
GA 30044
430805

Exeter Finance Corp
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/12/13
GA 30044
430066

Wells Fargo
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

6/11/13
GA 30044
429087

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

6/6/13
GA 30044
426624

American Finance House of Lariba
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

5/30/13
GA 30044
419826

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/29/13
GA 30044
418647

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/24/13
GA 30044
415901

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

5/14/13
GA 30044
407424

Exeter Finance Corp
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/6/13
GA 30044
400638

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/29/13
GA 30044
394694

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/22/13
GA 30044
387914

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/22/13
GA 30044
388153

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

4/9/13
GA 30044
377631

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/9/13
GA 30044
378564

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

4/2/13
GA 30044
372747

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/13
GA 30044
371377

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
GA 30044
368121

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
GA 30044
368888

Arvest Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/25/13
GA 30044
365235

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/22/13
GA 30044
363100

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/21/13
GA 30044
362129

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/18/13
GA 30044
358921

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Collection practices

2/22/13
GA 30044
327730

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/19/13
GA 30044
321132

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/8/13
GA 30044
309286

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/8/13
GA 30044
312037

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/5/13
GA 30044
298883

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/4/13
GA 30044
294783

Bank of America
Closed with non-monetary relief (Timely)

Credit card
APR or interest rate

1/29/13
GA 30044
273734

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/23/13
GA 30044
254707

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/23/13
GA 30044
255602

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30044
252606

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30044
253050

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
GA 30044
245084

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/18/13
GA 30044
246314

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/17/13
GA 30044
242728

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/13
GA 30044
247015

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

12/27/12
GA 30044
218207

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/6/12
GA 30044
205200

Capital One
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

11/30/12
GA 30044
200100

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/7/12
GA 30044
186088

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/5/12
GA 30044
184918

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/30/12
GA 30044
181095

RBS Citizens
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/26/12
GA 30044
178866

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/5/12
GA 30044
166872

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/20/12
GA 30044
156963

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/19/12
GA 30044
156352

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/28/12
GA 30044
143455

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/17/12
GA 30044
137786

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/15/12
GA 30044
136142

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/1/12
GA 30044
128590

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

7/20/12
GA 30044
121605

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Other

7/16/12
GA 30044
118188

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/15/12
GA 30044
117578

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/13/12
GA 30044
117375

Capital One
Closed with explanation (Timely)

Credit card
Credit reporting

7/9/12
GA 30044
114415

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Other

7/7/12
GA 30044
113084

Amex
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

6/29/12
GA 30044
110580

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/22/12
GA 30044
106956

Amex
Closed with explanation (Timely, Disputed)

Credit card
Customer service / Customer relations

6/19/12
GA 30044
104298

AES/PHEAA
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/2/12
GA 30044
91771

Bank of America
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

5/29/12
GA 30044
88238

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/17/12
GA 30044
82491

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/16/12
GA 30044
79979

Select Portfolio Servicing, Inc
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/8/12
GA 30044
73043

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/30/12
GA 30044
67494

Bank of America
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/26/12
GA 30044
66247

Bank of America
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/22/12
GA 30044
39755

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/12
GA 30044
33603

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/7/12
GA 30044
32023

GE Capital Retail
Closed with relief (Timely)

Credit card
Billing statement

2/16/12
GA 30044
25336

HSBC
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/13/12
GA 30044
13642

Capital One
Closed with relief (Timely, Disputed)

Credit card
Billing disputes

12/5/11
GA 30044
3036

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

233 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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