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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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174 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/8/15
GA 30052
1409882

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/7/15
GA 30052
1411943

ResidentCollect, Inc.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

6/7/15
GA 30052
1411944

Santander Consumer USA
Closed with explanation (Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

6/1/15
GA 30052
1400844

Williams & Fudge, Inc
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/31/15
GA 30052
1399392

Santander Consumer USA
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

5/31/15
GA 30052
1399694

Stonegate Mortgage Corporation
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/26/15
GA 30052
1391365

Bayview Loan Servicing, LLC
In progress (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/6/15
GA 30052
1362983

Discover
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

4/30/15
GA 30052
1354973

Wells Fargo
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/18/15
GA 30052
1288544

Performant Financial Corporation
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/18/15
GA 30052
1288996

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/27/15
GA 30052
1261997

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/23/15
GA 30052
1253229

Pentagon FCU
Closed with non-monetary relief (Timely)

Consumer loan (Installment loan)
Shopping for a loan or lease

2/19/15
GA 30052
1247178

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/16/15
GA 30052
1241686

Springleaf Finance Corporation
Closed with explanation (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

2/16/15
GA 30052
1241770

Capital One
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/10/15
GA 30052
1233863

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/5/15
GA 30052
1226477

GE Capital Retail
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

2/4/15
GA 30052
1226102

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/29/15
GA 30052
1216904

World Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

1/25/15
GA 30052
1209435

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/13/15
GA 30052
1192243

Citibank
Closed with explanation (Timely)

Credit card
Arbitration

1/13/15
GA 30052
1194132

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/13/15
GA 30052
1195997

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/29/14
GA 30052
1172986

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

12/11/14
GA 30052
1153956

Premium Asset Services, LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/2/14
GA 30052
1140274

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

11/25/14
GA 30052
1130265

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

11/23/14
GA 30052
1128284

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/16/14
GA 30052
1120638

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/9/14
GA 30052
1109150

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

11/3/14
GA 30052
1098418

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/3/14
GA 30052
1098892

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/30/14
GA 30052
1093280

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/25/14
GA 30052
1086563

Servis One, Inc.
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/22/14
GA 30052
1081350

KeyBank NA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

10/15/14
GA 30052
1074380

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/30/14
GA 30052
1050855

SunTrust Bank
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/30/14
GA 30052
1050961

Aldous & Associates, PLLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/27/14
GA 30052
1048063

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

9/24/14
GA 30052
1042845

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/26/14
GA 30052
1000710

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/11/14
GA 30052
978380

HSBC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/4/14
GA 30052
967384

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Attempted to collect wrong amount)

8/4/14
GA 30052
967385

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Attempted to collect wrong amount)

8/4/14
GA 30052
967690

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/4/14
GA 30052
968014

Cardinal Financial Company, LP
Closed (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

7/20/14
GA 30052
947311

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

7/2/14
GA 30052
920393

Synovus Bank
Closed with explanation (Not Timely)

Credit card
Payoff process

7/1/14
GA 30052
920182

Discover
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/1/14
GA 30052
920183

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

7/1/14
GA 30052
920184

Capital One
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/30/14
GA 30052
918220

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

5/29/14
GA 30052
873042

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/26/14
GA 30052
867839

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/21/14
GA 30052
863839

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/1/14
GA 30052
833739

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

4/5/14
GA 30052
795497

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/26/14
GA 30052
780613

Hillcrest Davidson & Assoc
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

3/24/14
GA 30052
775391

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

3/23/14
GA 30052
773626

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/23/14
GA 30052
773627

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/20/14
GA 30052
771236

JPMorgan Chase
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/17/14
GA 30052
760713

Cavalry Investments, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

3/17/14
GA 30052
761019

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/14/14
GA 30052
757118

Altisource Portfolio Solutions, S.… r.l.
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/11/14
GA 30052
755724

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/27/14
GA 30052
734337

Ocwen
Closed (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

2/27/14
GA 30052
734338

Specialized Loan Servicing LLC
Closed (Timely, Disputed)

Debt collection (Mortgage)
Taking/threatening an illegal action (Seized/Attempted to seize property)

2/24/14
GA 30052
728399

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/17/14
GA 30052
717698

Fay Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/15/14
GA 30052
716064

Bank of America
Closed with explanation (Timely)

Credit card
APR or interest rate

1/25/14
GA 30052
685673

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/24/14
GA 30052
683495

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/23/14
GA 30052
683575

Neuheisel Law Firm, P.C.
Closed with monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

1/23/14
GA 30052
683576

GE Capital Retail
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

1/16/14
GA 30052
673265

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/15/14
GA 30052
669391

Ocwen
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

1/7/14
GA 30052
657247

Carmen V. Porreca, P.C.
Closed with explanation (Timely)

Debt collection (Medical)
Taking/threatening an illegal action (Seized/Attempted to seize property)

1/3/14
GA 30052
653443

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/22/13
GA 30052
610139

Flagstar Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/20/13
GA 30052
607266

Global Recovery Group
Closed (Not Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

11/6/13
GA 30052
590670

Flagstar Bank
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

10/14/13
GA 30052
558544

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/9/13
GA 30052
555977

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

10/9/13
GA 30052
555978

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

9/27/13
GA 30052
545188

SunTrust Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/27/13
GA 30052
545255

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

9/27/13
GA 30052
545256

Santander Consumer USA
Closed with explanation (Not Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

9/26/13
GA 30052
545186

Statebridge Company
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/23/13
GA 30052
539462

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/26/13
GA 30052
508098

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/12/13
GA 30052
487340

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

8/7/13
GA 30052
484469

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/4/13
GA 30052
479394

Specialized Loan Servicing LLC
Closed (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

8/1/13
GA 30052
471995

Citibank
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

7/19/13
GA 30052
461612

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

7/19/13
GA 30052
461613

Mortgage Investors Corporation
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

7/16/13
GA 30052
458384

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/12/13
GA 30052
479664

Flagstar Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/25/13
GA 30052
442159

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/13/13
GA 30052
430642

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

5/5/13
GA 30052
399283

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/2/13
GA 30052
397930

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/18/13
GA 30052
385423

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/17/13
GA 30052
383354

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/28/13
GA 30052
368746

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/20/13
GA 30052
361191

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/20/13
GA 30052
361279

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/13
GA 30052
353966

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/7/13
GA 30052
345120

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/25/13
GA 30052
330718

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/25/13
GA 30052
331558

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/13/13
GA 30052
316579

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/13
GA 30052
295740

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

2/4/13
GA 30052
297250

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/25/13
GA 30052
264321

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30052
251065

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/15/13
GA 30052
236185

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/4/13
GA 30052
222902

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

11/28/12
GA 30052
199161

Banco Popular North America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/12
GA 30052
194256

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/18/12
GA 30052
192811

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

11/14/12
GA 30052
190625

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/12
GA 30052
189763

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/5/12
GA 30052
184837

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/1/12
GA 30052
183426

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/25/12
GA 30052
178103

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/22/12
GA 30052
175647

Sovereign Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/21/12
GA 30052
175102

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/19/12
GA 30052
174855

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/12/12
GA 30052
170854

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/11/12
GA 30052
169752

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/19/12
GA 30052
156447

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/18/12
GA 30052
154599

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/30/12
GA 30052
144779

Carrington Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/22/12
GA 30052
140050

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/3/12
GA 30052
129491

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/23/12
GA 30052
122387

JPMorgan Chase
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/12
GA 30052
119095

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Problems when you are unable to pay

7/9/12
GA 30052
114312

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

7/3/12
GA 30052
111971

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/12/12
GA 30052
99802

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/6/12
GA 30052
96801

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/31/12
GA 30052
90376

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/30/12
GA 30052
89437

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/30/12
GA 30052
89817

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/25/12
GA 30052
87610

Seterus
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/21/12
GA 30052
41469

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/18/12
GA 30052
23940

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/17/12
GA 30052
82614

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

5/15/12
GA 30052
38828

SunTrust Bank
Closed without relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/2/12
GA 30052
73123

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/25/12
GA 30052
64745

Wells Fargo
Closed without relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/24/12
GA 30052
64579

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/20/12
GA 30052
62522

Bank of America
Closed with relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/17/12
GA 30052
59542

Citibank
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/16/12
MO 30052
25535

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/13/12
GA 30052
58014

Specialized Loan Servicing LLC
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/3/12
GA 30052
82142

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/31/12
GA 30052
43162

Wells Fargo
Closed without relief (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

3/28/12
GA 30052
82031

Citibank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/27/12
GA 30052
39209

Citibank
Closed without relief (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Making/receiving payments, sending money

3/26/12
GA 30052
41334

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/12
GA 30052
31542

BB&T Financial
Closed with relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/29/12
GA 30052
28893

SunTrust Bank
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/28/12
GA 30052
27983

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/24/12
GA 30052
26600

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/16/12
GA 30052
23982

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/16/12
GA 30052
25536

SunTrust Bank
Closed without relief (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/12
GA 30052
23942

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/12
GA 30052
14331

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/4/12
GA 30052
9964

SunTrust Bank
Closed without relief (Timely)

Credit card
Unsolicited issuance of credit card

12/5/11
GA 30052
2988

Amex
Closed without relief (Timely)

Credit card
Advertising and marketing

174 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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