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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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212 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/5/15
GA 30058
1409211

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Other

6/4/15
GA 30058
1406942

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/3/15
GA 30058
1404340

Quicken Loans
In progress (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

6/2/15
GA 30058
1402775

Stallings Financial Group, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Improper contact or sharing of info (Talked to a third party about my debt)

5/30/15
GA 30058
1398936

Citibank
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

5/11/15
GA 30058
1370419

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/10/15
GA 30058
1368594

Amex
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Managing, opening, or closing account

5/7/15
GA 30058
1366036

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/6/15
GA 30058
1363403

Navient
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

5/5/15
GA 30058
1362053

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/1/15
GA 30058
1356812

Planet Home Lending, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/1/15
GA 30058
1357441

Bank of America
Closed with explanation (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

4/23/15
GA 30058
1343347

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/23/15
GA 30058
1344758

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

4/23/15
GA 30058
1344918

Bank of America
Closed with explanation (Timely)

Credit card
Application processing delay

4/22/15
GA 30058
1343229

Merchants Credit Bureau, Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/16/15
GA 30058
1334451

Encore Capital Group
Closed with monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

4/9/15
GA 30058
1322342

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

4/3/15
GA 30058
1314792

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/31/15
GA 30058
1307966

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/31/15
GA 30058
1310335

Byrider Franchising, LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/31/15
GA 30058
1310337

World Acceptance Corporation
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/31/15
GA 30058
1310340

TMX Finance LLC
In progress (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/23/15
GA 30058
1295313

DriveTime
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

3/19/15
GA 30058
1292055

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/18/15
GA 30058
1288375

Rent Recovery Solutions
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

3/17/15
GA 30058
1287664

Fifth Third Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/13/15
GA 30058
1282178

Selene Finance
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/5/15
GA 30058
1269516

Encore Capital Group
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

3/5/15
GA 30058
1269517

Springleaf Finance Corporation
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

3/5/15
GA 30058
1269710

Wells Fargo
Closed with explanation (Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

3/3/15
GA 30058
1265958

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Delinquent account

2/26/15
GA 30058
1257954

Rhode Island Student Loan Authority
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

2/25/15
GA 30058
1256284

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/25/15
GA 30058
1257844

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/9/15
GA 30058
1232756

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/4/15
GA 30058
1224291

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/3/15
GA 30058
1221614

TMX Finance LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Contacted employer after asked not to)

1/21/15
GA 30058
1202859

McCullough Payne & Haan, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/10/15
GA 30058
1189695

Citibank
Closed with explanation (Timely)

Credit card
Billing statement

12/19/14
GA 30058
1164774

Dunlap Gardiner LLP
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/16/14
GA 30058
1160192

Comerica
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

12/14/14
GA 30058
1156189

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/8/14
GA 30058
1146438

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/3/14
GA 30058
1141072

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/2/14
GA 30058
1139511

Navient
Closed with monetary relief (Timely)

Debt collection (Non-federal student loan)
Communication tactics (Called after sent written cease of comm)

11/26/14
GA 30058
1133401

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/25/14
GA 30058
1131121

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/24/14
GA 30058
1129801

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/24/14
GA 30058
1129802

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/24/14
GA 30058
1129803

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/20/14
GA 30058
1124190

State Home Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/19/14
GA 30058
1123388

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/12/14
GA 30058
1113075

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

11/8/14
GA 30058
1108831

Maury Cobb, Attorney at Law, LLC
Closed with non-monetary relief (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

11/6/14
GA 30058
1106738

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

11/5/14
GA 30058
1103059

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/16/14
GA 30058
1073803

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/9/14
GA 30058
1065871

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other service issues

10/7/14
GA 30058
1061295

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/30/14
GA 30058
1052075

Bank of America
Closed with explanation (Not Timely)

Credit card
Other

9/25/14
GA 30058
1044974

Bank of America
Closed with monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/17/14
GA 30058
1033042

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/27/14
GA 30058
1003064

GE Capital Retail
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

8/22/14
GA 30058
997116

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/21/14
GA 30058
995430

Hillcrest Davidson & Assoc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me after I asked not to)

8/21/14
GA 30058
996710

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

8/16/14
GA 30058
987702

Delbert Services
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

7/25/14
GA 30058
954923

Citibank
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

7/22/14
GA 30058
947774

McCullough Payne & Haan, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

7/21/14
GA 30058
946887

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/17/14
GA 30058
942632

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/14/14
GA 30058
936978

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/7/14
GA 30058
925045

RJM Acquisitions LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

6/27/14
GA 30058
914235

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/24/14
GA 30058
907629

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/18/14
GA 30058
899657

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/20/14
30058
859945

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/20/14
30058
859946

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/17/14
GA 30058
857165

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/27/14
GA 30058
827462

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/27/14
GA 30058
827463

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/11/14
GA 30058
805825

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/10/14
GA 30058
803821

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/14
GA 30058
801479

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

4/3/14
GA 30058
791545

Santander Bank US
Closed (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/2/14
GA 30058
790078

4 Star Resolution LLC
Untimely response (Not Timely)

Debt collection
False statements or representation (Indicated committed crime not paying)

3/20/14
GA 30058
770783

Deutsche Bank
Closed (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/18/14
GA 30058
764375

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/14
GA 30058
741806

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/4/14
GA 30058
744018

Citibank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/2/14
GA 30058
738939

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/28/14
GA 30058
737126

Flagstar Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

2/20/14
GA 30058
723135

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/17/14
GA 30058
717607

Santander Consumer USA
Closed (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

1/22/14
GA 30058
679600

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/22/14
GA 30058
679601

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/17/14
GA 30058
674664

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/13/14
GA 30058
666618

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/5/14
GA 30058
653672

Wells Fargo
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/2/14
GA 30058
652325

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

1/2/14
GA 30058
652714

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

12/23/13
GA 30058
643600

Wells Fargo
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

12/2/13
GA 30058
617070

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/16/13
GA 30058
601100

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Other

11/6/13
GA 30058
589411

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

11/4/13
GA 30058
583961

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/31/13
GA 30058
579393

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/28/13
GA 30058
575212

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

10/9/13
GA 30058
555892

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/7/13
GA 30058
554419

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/13
GA 30058
552605

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

10/4/13
GA 30058
552606

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

10/3/13
GA 30058
552180

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/6/13
GA 30058
517233

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other transaction issues

8/28/13
GA 30058
506102

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/28/13
GA 30058
506515

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/23/13
GA 30058
503736

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/13
GA 30058
499654

Regions
Closed (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/22/13
GA 30058
462699

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/18/13
GA 30058
461445

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

7/6/13
GA 30058
449540

Quantum Servicing Company
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/1/13
GA 30058
446987

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

6/10/13
GA 30058
427238

Capital One
Closed with monetary relief (Timely)

Credit card
Credit card protection / Debt protection

5/1/13
GA 30058
397271

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

4/29/13
GA 30058
393532

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/17/13
GA 30058
385049

SunTrust Bank
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

4/2/13
GA 30058
372685

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/26/13
GA 30058
365556

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
GA 30058
364835

Citibank
Closed with monetary relief (Timely)

Credit card
Transaction issue

3/15/13
GA 30058
357766

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/11/13
GA 30058
348168

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/7/13
GA 30058
346172

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/6/13
GA 30058
343335

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/6/13
GA 30058
344327

Discover
Closed with non-monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

3/5/13
GA 30058
342206

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/13
GA 30058
342300

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/4/13
GA 30058
340117

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/4/13
GA 30058
340265

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/4/13
GA 30058
341120

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/24/13
GA 30058
329189

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/16/13
GA 30058
318804

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/12/13
GA 30058
315058

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/12/13
GA 30058
315059

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/6/13
GA 30058
303055

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/13
GA 30058
296172

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/13
GA 30058
285515

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/13
GA 30058
288532

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/30/13
GA 30058
277717

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/13
GA 30058
271166

Fifth Third Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/25/13
GA 30058
264210

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30058
248209

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
GA 30058
245250

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
GA 30058
245325

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/15/13
GA 30058
234305

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/11/13
GA 30058
228556

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/11/13
GA 30058
228867

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/10/13
GA 30058
227756

PHH Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/8/13
GA 30058
224650

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/7/13
GA 30058
223131

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

1/7/13
GA 30058
223856

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/7/13
GA 30058
224126

EverBank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/4/13
GA 30058
223089

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/30/12
GA 30058
218958

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

12/30/12
GA 30058
218988

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/27/12
GA 30058
218126

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/21/12
GA 30058
216448

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
GA 30058
213109

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/11/12
GA 30058
207902

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/6/12
GA 30058
204944

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report shared with employer w/o consent)

11/27/12
GA 30058
198573

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/21/12
GA 30058
195409

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/12
GA 30058
189604

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

11/8/12
GA 30058
188036

Nationstar Mortgage
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/26/12
GA 30058
179856

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/24/12
GA 30058
177828

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/9/12
GA 30058
168084

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

10/5/12
GA 30058
166836

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/12
GA 30058
165523

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/4/12
GA 30058
165527

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/19/12
GA 30058
156311

Citibank
Closed with explanation (Timely)

Credit card
Other

9/11/12
GA 30058
150780

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
GA 30058
139347

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/6/12
GA 30058
130245

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

8/1/12
GA 30058
128274

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/1/12
GA 30058
128587

Regions
Closed with explanation (Timely)

Credit card
Credit reporting

7/25/12
GA 30058
124220

Bank of America
Closed with explanation (Timely)

Credit card
APR or interest rate

7/18/12
GA 30058
120215

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

7/12/12
GA 30058
116780

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/11/12
GA 30058
115275

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/11/12
GA 30058
115513

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

7/6/12
GA 30058
113147

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

7/5/12
GA 30058
112765

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/23/12
GA 30058
107050

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

6/21/12
GA 30058
106696

Bank of America
Untimely response (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/5/12
GA 30058
94966

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/4/12
GA 30058
93016

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

6/1/12
GA 30058
92971

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/11/12
GA 30058
37098

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/10/12
GA 30058
37097

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/10/12
GA 30058
75499

Seterus
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/3/12
GA 30058
12339

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

5/2/12
GA 30058
70432

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/4/12
GA 30058
37100

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/3/12
CA 30058
82138

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/3/12
GA 30058
82144

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/26/12
GA 30058
41335

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/12
GA 30058
37099

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

3/2/12
GA 30058
30009

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/28/12
GA 30058
28014

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/13/12
GA 30058
22984

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/17/12
GA 30058
14243

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

212 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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