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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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183 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/10/15
GA 30066
1415556

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/28/15
GA 30066
1395825

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

5/28/15
GA 30066
1395826

JPMorgan Chase
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

5/18/15
GA 30066
1381321

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

5/15/15
GA 30066
1378722

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/4/15
GA 30066
1360367

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/4/15
GA 30066
1358227

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/28/15
GA 30066
1350354

Capital One
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/25/15
GA 30066
1347206

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/8/15
GA 30066
1321694

Federal Bond and Collection Service, Inc.
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

4/7/15
GA 30066
1319720

SunTrust Bank
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/6/15
GA 30066
1318105

Enhanced Recovery Company, LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/27/15
GA 30066
1304112

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Other fee

3/26/15
GA 30066
1301935

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/24/15
GA 30066
1299180

TCF National Bank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/23/15
GA 30066
1296823

Green Tree Servicing, LLC
Closed with monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/18/15
GA 30066
1288422

BB&T Financial
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/7/15
GA 30066
1272806

Lender Live
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/6/15
GA 30066
1270447

Ally Financial Inc.
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

3/5/15
GA 30066
1269852

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/26/15
GA 30066
1259368

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/15/15
GA 30066
1241439

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/11/15
GA 30066
1236670

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/7/15
GA 30066
1230343

CCS Financial Services, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/19/15
GA 30066
1198648

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/16/15
GA 30066
1197274

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/15
GA 30066
1193339

Texas Guaranteed
Untimely response (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

1/10/15
GA 30066
1189265

EverBank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/5/15
GA 30066
1180277

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/5/15
GA 30066
1181098

First Data Corporation
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

12/26/14
GA 30066
1171057

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/26/14
GA 30066
1171058

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/23/14
GA 30066
1168007

Asset Recovery Solutions, LLC
Closed (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/4/14
GA 30066
1142127

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

12/2/14
GA 30066
1138656

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/24/14
GA 30066
1129680

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/21/14
GA 30066
1124805

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/20/14
GA 30066
1124088

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/20/14
GA 30066
1134642

Debt Restoration Services
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

11/18/14
GA 30066
1125797

ACE Cash Express Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

11/14/14
GA 30066
1117023

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/14/14
GA 30066
1117024

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/27/14
GA 30066
1090424

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/26/14
GA 30066
1087048

PrimeLending, A PlainsCapital Company
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/21/14
GA 30066
1080426

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

10/9/14
GA 30066
1064510

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/8/14
GA 30066
1063083

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

10/8/14
GA 30066
1063084

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

9/30/14
GA 30066
1051303

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/17/14
GA 30066
1033358

West Corporation
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/15/14
GA 30066
1031506

EOS Holdings, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/11/14
GA 30066
1024647

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/11/14
GA 30066
1024648

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/10/14
GA 30066
1022141

GVA Holdings, LLC
Closed with monetary relief (Not Timely)

Payday loan
Charged bank acct wrong day or amt

8/30/14
GA 30066
1009091

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/29/14
GA 30066
1008272

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/27/14
GA 30066
1004253

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/22/14
GA 30066
998331

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/22/14
GA 30066
998353

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/22/14
GA 30066
998354

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

8/22/14
GA 30066
998355

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

8/11/14
GA 30066
977882

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/8/14
30066
975071

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/8/14
GA 30066
976330

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

8/6/14
GA 30066
970930

Delbert Services
Closed with explanation (Not Timely, Disputed)

Payday loan
Charged fees or interest I didn't expect

7/30/14
GA 30066
961049

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

7/29/14
GA 30066
958970

BB&T Financial
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

7/22/14
GA 30066
948328

EverBank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/16/14
GA 30066
939483

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/16/14
GA 30066
939484

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/7/14
GA 30066
925919

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

7/7/14
GA 30066
925920

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

7/6/14
GA 30066
924310

Ceannate
Closed with explanation (Not Timely)

Debt collection (Federal student loan)
Communication tactics (Frequent or repeated calls)

7/3/14
GA 30066
922764

Convergent Resources, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

7/1/14
GA 30066
919303

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/28/14
GA 30066
915919

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

6/28/14
GA 30066
915920

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

6/27/14
GA 30066
914670

National Credit Systems,Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

6/26/14
GA 30066
913267

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/24/14
GA 30066
908383

Quicken Loans
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

5/21/14
GA 30066
863086

PHH Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/20/14
GA 30066
860592

Navient
Closed with monetary relief (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/19/14
GA 30066
860014

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/12/14
GA 30066
849244

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/1/14
GA 30066
833934

EOS Holdings, Inc.
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

5/1/14
GA 30066
834850

Discover
Closed with explanation (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/28/14
GA 30066
827147

PayPal
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

4/23/14
GA 30066
821480

Holloway Credit Solutions
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Called after sent written cease of comm)

4/11/14
GA 30066
804871

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/8/14
GA 30066
799521

Capital One
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

4/7/14
GA 30066
796208

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/28/14
GA 30066
782648

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/25/14
GA 30066
776139

BB&T Financial
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/15/14
GA 30066
760470

Bank of America
Closed with monetary relief (Timely)

Credit card
Rewards

3/13/14
GA 30066
756515

Residential Finance Corporation
Untimely response (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/2/14
GA 30066
738944

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/28/14
GA 30066
737159

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/21/14
GA 30066
725985

Receivables Performance Management LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/10/14
GA 30066
706023

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

2/7/14
GA 30066
705657

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/29/14
GA 30066
690432

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

1/15/14
GA 30066
672186

PayPal
Closed with monetary relief (Timely)

Credit card
Other fee

12/27/13
GA 30066
647736

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/23/13
GA 30066
643370

Primary Financial Services L.L.C.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/19/13
GA 30066
638624

GC Services Limited Partnership
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/18/13
GA 30066
642563

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/6/13
GA 30066
624834

Wells Fargo
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/5/13
GA 30066
623325

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/4/13
GA 30066
621741

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

11/27/13
GA 30066
615753

Asset Management Outsourcing, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

11/27/13
GA 30066
615755

Medical Data Systems, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

11/19/13
GA 30066
603449

ACS Education Services
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

11/19/13
GA 30066
604443

Windham Professionals
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/1/13
GA 30066
580805

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/31/13
GA 30066
580158

Capital One
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

10/23/13
GA 30066
568669

Allied Account Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

10/23/13
GA 30066
568718

Allied Account Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

10/20/13
GA 30066
564051

The CMI Group, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Called outside of 8am-9pm)

10/2/13
GA 30066
550742

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/21/13
GA 30066
536977

Arvest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/11/13
GA 30066
524185

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/6/13
GA 30066
518287

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Receiving unwanted marketing/advertising)

8/25/13
GA 30066
503703

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/22/13
GA 30066
499973

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/9/13
GA 30066
486361

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

7/29/13
GA 30066
468797

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/19/13
GA 30066
461806

Regions
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/9/13
GA 30066
452679

Citibank
Closed with monetary relief (Timely)

Credit card
Billing statement

7/8/13
GA 30066
451796

U.S. Bancorp
Closed with non-monetary relief (Timely)

Credit card
Advertising and marketing

7/3/13
GA 30066
448262

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/12/13
GA 30066
430213

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

6/7/13
GA 30066
426837

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/13
GA 30066
420983

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Credit decision / Underwriting

5/16/13
GA 30066
409675

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

5/14/13
GA 30066
406440

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

5/7/13
GA 30066
401233

Amex
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

3/27/13
GA 30066
367519

HSBC
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/18/13
GA 30066
358483

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/17/13
GA 30066
357887

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/8/13
GA 30066
347649

Regions
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

3/7/13
GA 30066
345420

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

2/26/13
GA 30066
332046

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/21/13
GA 30066
325860

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
GA 30066
280919

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/29/13
GA 30066
274782

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

12/31/12
GA 30066
219118

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/4/12
GA 30066
203373

Citibank
Closed with non-monetary relief (Timely)

Credit card
Delinquent account

11/25/12
GA 30066
197082

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/31/12
GA 30066
182439

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/24/12
GA 30066
177680

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

10/18/12
GA 30066
173994

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/16/12
GA 30066
171929

Capital One
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/4/12
GA 30066
165511

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
APR or interest rate

9/18/12
GA 30066
155289

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/28/12
GA 30066
142771

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

8/7/12
GA 30066
131641

Capital One
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

7/31/12
GA 30066
127697

Discover
Closed with explanation (Timely)

Credit card
Advertising and marketing

7/19/12
GA 30066
120795

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

7/10/12
GA 30066
115337

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/29/12
GA 30066
110399

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

6/25/12
GA 30066
107679

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/6/12
GA 30066
94992

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/6/12
GA 30066
95075

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/4/12
GA 30066
93744

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

6/1/12
GA 30066
91384

Specialized Loan Servicing LLC
Closed with non-monetary relief (Timely)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

5/30/12
GA 30066
89261

Regions
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

5/19/12
GA 30066
84935

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Billing disputes

5/2/12
GA 30066
69474

Amex
Closed with relief (Timely)

Credit card
Other

4/26/12
GA 30066
65846

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/25/12
GA 30066
64802

Barclays
Closed with relief (Not Timely)

Credit card
APR or interest rate

4/17/12
GA 30066
59346

Wells Fargo
Closed without relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/10/12
GA 30066
54642

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/12
GA 30066
43190

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

3/28/12
GA 30066
42415

Wells Fargo
Closed with relief (Timely)

Credit card
Collection practices

3/22/12
GA 30066
39936

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

3/22/12
GA 30066
39937

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

3/14/12
GA 30066
17573

Discover
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/11/12
GA 30066
33554

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/11/12
GA 30066
82477

JPMorgan Chase
Closed without relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/28/12
GA 30066
27995

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/12
GA 30066
22938

Citibank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/13/12
GA 30066
23668

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/6/12
GA 30066
10981

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

183 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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