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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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195 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/19/15
CA 30087
1430137

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

6/19/15
GA 30087
1429552

Seterus
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/6/15
GA 30087
1409197

SunTrust Bank
In progress (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

6/3/15
GA 30087
1403457

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/1/15
GA 30087
1399671

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/28/15
GA 30087
1397395

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

5/19/15
GA 30087
1383681

Wells Fargo
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/11/15
GA 30087
1370308

GE Capital Retail
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

5/7/15
GA 30087
1365870

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

5/6/15
GA 30087
1362478

Afni, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/25/15
GA 30087
1347414

Santander Bank US
Closed (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/20/15
GA 30087
1337303

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/20/15
GA 30087
1337082

Scherr & McClure
In progress (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

3/30/15
GA 30087
1308102

Radius Global Solutions LLC
In progress (Timely)

Debt collection (Federal student loan)
Improper contact or sharing of info (Talked to a third party about my debt)

3/24/15
GA 30087
1299208

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

3/19/15
GA 30087
1291407

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/18/15
GA 30087
1288159

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/18/15
GA 30087
1288160

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/18/15
GA 30087
1288161

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/17/15
GA 30087
1286789

AllianceOne Recievables Management
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/16/15
GA 30087
1284064

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

3/16/15
GA 30087
1284065

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/13/15
GA 30087
1283142

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/10/15
GA 30087
1275638

KeyBank NA
Closed with non-monetary relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/9/15
GA 30087
1273811

Fifth Third Bank
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/2/15
GA 30087
1263960

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

2/17/15
GA 30087
1242208

Rent Recovery Solutions
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/17/15
GA 30087
1242401

USAA Savings
Closed with non-monetary relief (Timely)

Credit card
Transaction issue

1/31/15
GA 30087
1219501

CarFinance Capital LLC
Closed with monetary relief (Not Timely)

Debt collection (Auto)
Improper contact or sharing of info (Talked to a third party about my debt)

1/29/15
GA 30087
1215580

Caliber Home Loans, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/28/15
GA 30087
1213878

BRAUFMANN, LEIGHMANN & ASSOCIATES
Closed with explanation (Timely, Disputed)

Debt collection
Taking/threatening an illegal action (Threatened to sue on too old debt)

1/15/15
GA 30087
1194559

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/2/15
GA 30087
1178996

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/29/14
GA 30087
1173669

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/19/14
GA 30087
1164120

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/15/14
GA 30087
1156238

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/8/14
GA 30087
1147710

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/28/14
GA 30087
1135334

Ocwen
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/21/14
GA 30087
1124919

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

11/19/14
GA 30087
1127766

AES/PHEAA
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/15/14
GA 30087
1118348

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

11/13/14
GA 30087
1114346

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

10/29/14
GA 30087
1091523

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other transaction issues

10/28/14
GA 30087
1091196

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/13/14
GA 30087
1068539

Weltman, Weinberg & Reis
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/10/14
GA 30087
1067064

JPMorgan Chase
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

10/7/14
GA 30087
1061742

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

9/24/14
GA 30087
1043485

SunTrust Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/22/14
GA 30087
1038412

Discover
Closed with explanation (Not Timely)

Credit card
Other

9/22/14
GA 30087
1038413

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/20/14
GA 30087
1037869

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

9/20/14
GA 30087
1037870

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

9/18/14
GA 30087
1034473

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

8/25/14
GA 30087
1001276

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/19/14
GA 30087
991720

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/14
GA 30087
971711

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/31/14
GA 30087
962908

Richard J. Boudreau & Associates, LLC
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
False statements or representation (Attempted to collect wrong amount)

7/19/14
GA 30087
945157

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/18/14
GA 30087
943227

Navy FCU
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Using a debit or ATM card

7/1/14
GA 30087
918289

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/29/14
GA 30087
916753

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/18/14
GA 30087
899379

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/6/14
GA 30087
884490

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/4/14
GA 30087
881261

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

6/1/14
GA 30087
876154

Portfolio Recovery Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

5/8/14
GA 30087
843401

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

5/8/14
GA 30087
843402

HSBC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

4/24/14
GA 30087
825177

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/21/14
GA 30087
817191

McCullough Payne & Haan, LLC
Closed with explanation (Not Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

4/10/14
GA 30087
803708

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/2/14
GA 30087
789272

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/14
GA 30087
783850

Exeter Finance Corp
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/27/14
GA 30087
781995

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/24/14
GA 30087
776037

SunTrust Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/23/14
GA 30087
773692

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

3/14/14
GA 30087
768248

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/24/14
GA 30087
730110

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

2/20/14
GA 30087
725017

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/18/14
GA 30087
718412

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

2/7/14
GA 30087
705691

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/7/14
GA 30087
705692

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/7/14
GA 30087
705693

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/24/14
GA 30087
683408

ACS Education Services
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

1/23/14
GA 30087
681131

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Cont'd attempts collect debt not owed (Debt is not mine)

1/22/14
GA 30087
681003

Afni, Inc.
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/17/14
GA 30087
675810

CashCall, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

1/16/14
GA 30087
671539

(Former)Shapiro, Swertfeger & Hasty, LLP
Untimely response (Not Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

1/16/14
GA 30087
671540

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

1/16/14
GA 30087
672530

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/10/14
GA 30087
665116

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/14
GA 30087
659910

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/2/14
GA 30087
652440

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

1/1/14
GA 30087
651247

Hollis Cobb Associates
Closed with monetary relief (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

12/24/13
GA 30087
646834

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/23/13
GA 30087
643639

Round Point Mortgage
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/12/13
GA 30087
634550

HSBC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/10/13
GA 30087
629372

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/19/13
GA 30087
603812

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

11/13/13
GA 30087
596181

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/11/13
GA 30087
592909

Regions
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/10/13
GA 30087
592864

Pinnacle Credit Services, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

11/5/13
GA 30087
585839

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/5/13
GA 30087
586623

I.C. System, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/29/13
GA 30087
575671

Wells Fargo
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

10/21/13
GA 30087
565389

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/16/13
GA 30087
560437

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/2/13
GA 30087
550569

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/13/13
GA 30087
527893

Franklin Collection Service, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/12/13
GA 30087
524874

Ford Motor Credit Company
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

8/29/13
GA 30087
509664

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Cash advance

8/20/13
GA 30087
497282

Amex
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/15/13
GA 30087
489949

USAA Savings
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

8/12/13
GA 30087
487354

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

8/4/13
GA 30087
473711

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/1/13
GA 30087
472557

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/26/13
GA 30087
467273

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/25/13
GA 30087
467093

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/19/13
GA 30087
462281

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

7/9/13
GA 30087
453041

JPMorgan Chase
Closed with monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/8/13
GA 30087
450610

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/1/13
GA 30087
447883

HSBC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/26/13
GA 30087
444054

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/19/13
GA 30087
436015

Wells Fargo
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/19/13
GA 30087
438835

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/19/13
GA 30087
438842

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/18/13
GA 30087
433950

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/7/13
GA 30087
426790

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/29/13
GA 30087
418956

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/27/13
GA 30087
416851

Bank of America
Closed (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/3/13
GA 30087
398698

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/3/13
GA 30087
398700

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/30/13
GA 30087
396119

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/24/13
GA 30087
390519

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/15/13
GA 30087
382362

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

4/12/13
GA 30087
381053

Capital One
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

4/2/13
GA 30087
371773

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/28/13
GA 30087
368123

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/26/13
GA 30087
365891

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/4/13
GA 30087
340124

JPMorgan Chase
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/27/13
GA 30087
336756

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/21/13
GA 30087
325133

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/13
GA 30087
318372

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
GA 30087
310128

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

2/6/13
GA 30087
304563

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/5/13
GA 30087
297920

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/13
GA 30087
290438

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/13
GA 30087
275530

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/24/13
GA 30087
259937

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
GA 30087
245231

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/13
GA 30087
246712

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/7/13
GA 30087
224044

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/4/13
GA 30087
222747

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/2/13
GA 30087
220023

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/31/12
GA 30087
219202

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/18/12
GA 30087
211548

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/10/12
GA 30087
205613

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

12/4/12
GA 30087
203487

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/12
GA 30087
201686

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/11/12
GA 30087
189094

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/29/12
GA 30087
180758

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/27/12
GA 30087
179286

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/27/12
GA 30087
179287

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Taking out the loan or lease

10/27/12
GA 30087
179288

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/25/12
GA 30087
178677

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/8/12
GA 30087
167169

Ocwen
Closed with monetary relief (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

9/24/12
GA 30087
158406

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/8/12
GA 30087
148881

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/29/12
GA 30087
143644

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/24/12
GA 30087
141767

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/22/12
GA 30087
139558

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/22/12
GA 30087
140005

Nationwide Equities Corporation
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

8/20/12
GA 30087
138566

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

8/13/12
GA 30087
134809

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/26/12
GA 30087
124933

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/12
GA 30087
123545

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Other

7/10/12
GA 30087
114511

Bank of America
Closed (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

7/10/12
GA 30087
115329

Discover
Closed with explanation (Timely, Disputed)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

7/2/12
GA 30087
111267

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/1/12
GA 30087
110711

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/12
GA 30087
108623

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/19/12
GA 30087
104772

Discover
Closed with explanation (Timely, Disputed)

Credit card
Collection practices

6/6/12
GA 30087
95118

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/24/12
GA 30087
87173

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/12
GA 30087
85833

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/19/12
GA 30087
84357

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Other

5/2/12
GA 30087
69333

Santander Consumer USA
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/16/12
GA 30087
59033

Capital One
Closed without relief (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/2/12
GA 30087
39404

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/2/12
GA 30087
39410

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/28/12
GA 30087
41941

Wells Fargo
Closed with relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

3/26/12
GA 30087
41207

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/1/12
GA 30087
29192

Wells Fargo
Closed without relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/1/12
GA 30087
30436

SunTrust Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Other

2/7/12
GA 30087
21096

JPMorgan Chase
Closed without relief (Timely)

Credit card
Collection practices

1/31/12
GA 30087
18892

Bank of America
Untimely response (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

195 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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