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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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225 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/2/15
GA 30331
1402475

Wells Fargo
Closed with explanation (Timely)

Credit card
Other

5/12/15
GA 30331
1372487

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

5/12/15
GA 30331
1372488

Credit Card Receivables Fund Incorporated
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Seized/Attempted to seize property)

5/9/15
GA 30331
1368431

Bank of America
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/9/15
GA 30331
1368432

Capital One
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/6/15
GA 30331
1363138

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/5/15
GA 30331
1361792

SunTrust Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

4/20/15
GA 30331
1338885

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/8/15
GA 30331
1321666

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

3/28/15
GA 30331
1305777

Afni, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

3/20/15
GA 30331
1292773

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/19/15
GA 30331
1292656

Stellar Recovery Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/18/15
GA 30331
1289693

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/10/15
GA 30331
1274965

Heartland Payment Systems
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

3/10/15
GA 30331
1277189

FMS Inc.
Closed with explanation (Timely)

Credit card
Delinquent account

3/8/15
GA 30331
1272624

CBA of GA, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

3/6/15
GA 30331
1333885

Wells Fargo
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

3/2/15
GA 30331
1264639

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/26/15
GA 30331
1258872

TD Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/11/15
GA 30331
1236849

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/10/15
GA 30331
1234468

Consumer Portfolio Services
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

1/27/15
GA 30331
1211864

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/26/15
GA 30331
1210178

Frontline Asset Strategies, LLC
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

1/20/15
GA 30331
1203262

Flagstar Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/20/15
GA 30331
1202973

Discover
Closed with explanation (Timely, Disputed)

Credit card
Unsolicited issuance of credit card

1/20/15
GA 30331
1202974

Hillcrest Davidson & Assoc
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

1/19/15
GA 30331
1198541

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

1/13/15
GA 30331
1196111

Trustmark Corporation
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/9/15
GA 30331
1188122

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/7/15
GA 30331
1183963

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/2/15
GA 30331
1179109

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

12/27/14
GA 30331
1172033

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

12/20/14
GA 30331
1165437

CL Holdings, LLC
Closed with monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

12/17/14
GA 30331
1160036

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/11/14
GA 30331
1153737

Regions
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/10/14
GA 30331
1150109

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/2/14
GA 30331
1139606

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/1/14
GA 30331
1137768

National Credit Systems,Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

11/25/14
GA 30331
1131870

The TRAF Group
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

11/25/14
GA 30331
1131871

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/22/14
GA 30331
1125626

Ocwen
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/17/14
GA 30331
1118973

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

11/13/14
GA 30331
1114068

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
GA 30331
1114069

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/12/14
GA 30331
1114067

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/6/14
GA 30331
1104685

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/20/14
GA 30331
1078066

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

10/16/14
GA 30331
1073116

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/5/14
GA 30331
1060554

Flagstar Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/4/14
GA 30331
1058338

CCS Financial Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/29/14
GA 30331
1048720

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/22/14
GA 30331
1039183

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/16/14
GA 30331
1031419

Rent Recover, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/9/14
GA 30331
1021321

Regions
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/29/14
GA 30331
1007397

Carrington Mortgage
Closed with explanation (Not Timely, Disputed)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

8/29/14
GA 30331
1007398

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/27/14
GA 30331
1005651

Ocwen
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/21/14
GA 30331
994720

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/13/14
GA 30331
981595

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/13/14
GA 30331
983592

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

8/10/14
GA 30331
977474

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/5/14
GA 30331
970891

Regions
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/4/14
GA 30331
967456

McCullough Payne & Haan, LLC
Closed with explanation (Not Timely)

Debt collection
Taking/threatening an illegal action (Sued w/o proper notification of suit)

7/30/14
GA 30331
960165

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/29/14
GA 30331
958814

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/29/14
GA 30331
958815

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/29/14
GA 30331
958817

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/29/14
GA 30331
958818

Springleaf Finance Corporation
Closed with explanation (Not Timely)

Payday loan
Received a loan I didn't apply for

7/14/14
GA 30331
936398

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/10/14
GA 30331
932256

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/10/14
GA 30331
932257

Bank of America
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

7/10/14
GA 30331
932258

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/10/14
GA 30331
932259

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/8/14
GA 30331
926679

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/7/14
GA 30331
925278

West Corporation
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/5/14
GA 30331
924213

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Balance transfer

7/3/14
GA 30331
922838

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

6/30/14
GA 30331
917573

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/14
GA 30331
914618

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

6/23/14
GA 30331
905684

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/19/14
GA 30331
902191

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/28/14
GA 30331
870298

Ocwen
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/27/14
GA 30331
869366

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/16/14
GA 30331
856452

BMW Financial Services
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

4/28/14
GA 30331
829408

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/24/14
GA 30331
823843

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/22/14
GA 30331
819921

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/2/14
GA 30331
790591

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/1/14
GA 30331
787665

MoneyGram
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other transaction issues

3/19/14
GA 30331
768911

Admin Recovery, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

3/14/14
GA 30331
758155

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/14/14
GA 30331
758156

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/14/14
GA 30331
758157

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/14
GA 30331
760173

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/14
GA 30331
762900

M&T Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/10/14
GA 30331
706492

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/6/14
GA 30331
700217

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

2/6/14
GA 30331
700218

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/6/14
GA 30331
700219

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/6/14
GA 30331
705090

Wells Fargo
Closed with explanation (Timely)

Credit card
Other

2/3/14
GA 30331
697098

Citibank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/30/14
GA 30331
692622

Tenet HealthCare Corporation
Closed with explanation (Timely)

Debt collection (Medical)
Improper contact or sharing of info (Talked to a third party about my debt)

1/15/14
GA 30331
670583

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/7/14
GA 30331
657306

FAIR COLLECTIONS & OUTSOURCING, INC.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

1/3/14
GA 30331
653855

Western Union
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Other transaction issues

1/2/14
GA 30331
651999

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/2/14
GA 30331
652458

TMX Finance LLC
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

12/27/13
GA 30331
647630

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/20/13
GA 30331
640073

Resurgent Capital Services L.P.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/20/13
GA 30331
641391

Capital One
Closed with explanation (Not Timely)

Credit card
Billing statement

12/20/13
GA 30331
641392

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing statement

12/19/13
GA 30331
640292

Central Portfolio Control Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/8/13
GA 30331
625463

Capital One
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

12/6/13
GA 30331
626577

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/15/13
GA 30331
600216

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

11/14/13
GA 30331
599238

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/12/13
GA 30331
593265

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

11/1/13
GA 30331
582143

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/10/13
GA 30331
557156

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/7/13
GA 30331
554699

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

10/3/13
GA 30331
551914

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/3/13
GA 30331
551915

Northland Group, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

9/26/13
GA 30331
543586

National Credit Systems,Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/25/13
GA 30331
542173

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/23/13
GA 30331
539491

Wells Fargo
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

9/19/13
GA 30331
534466

First Data Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/12/13
GA 30331
526168

M&T Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/13
GA 30331
522397

SunTrust Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/13
GA 30331
522398

Seterus
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/13
GA 30331
522566

Discover
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

8/30/13
GA 30331
509990

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/28/13
GA 30331
506514

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

8/24/13
GA 30331
503551

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/23/13
GA 30331
502111

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/16/13
GA 30331
494962

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/9/13
GA 30331
486238

National Credit Systems,Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

8/2/13
GA 30331
468707

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/29/13
GA 30331
469106

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/26/13
GA 30331
467753

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/23/13
GA 30331
464433

Ocwen
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/11/13
GA 30331
480302

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

7/5/13
GA 30331
450180

Fifth Third Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/21/13
GA 30331
439416

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/19/13
GA 30331
437389

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/22/13
GA 30331
414448

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/13
GA 30331
411663

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/6/13
GA 30331
399589

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/6/13
GA 30331
399590

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/6/13
GA 30331
399591

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/6/13
GA 30331
399592

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

5/6/13
GA 30331
399593

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/6/13
GA 30331
399595

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/10/13
GA 30331
378710

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/8/13
GA 30331
376557

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/8/13
GA 30331
376558

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/5/13
GA 30331
375840

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/2/13
GA 30331
372911

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/1/13
GA 30331
371143

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/22/13
GA 30331
362732

Seterus
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/18/13
GA 30331
356040

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/13
GA 30331
354573

Bank of America
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/8/13
GA 30331
346918

First Tennessee Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/13
GA 30331
342205

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/13
GA 30331
342483

State Home Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/3/13
GA 30331
340032

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/28/13
GA 30331
338570

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/27/13
GA 30331
335043

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/13
GA 30331
326239

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/29/13
GA 30331
274117

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
GA 30331
267352

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30331
252869

Vanderbilt Mortgage & Finance
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
GA 30331
252918

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/16/13
GA 30331
236741

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/11/13
GA 30331
228585

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/26/12
GA 30331
217347

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/19/12
GA 30331
213854

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/4/12
GA 30331
202932

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/20/12
GA 30331
194822

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/12/12
GA 30331
188862

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/8/12
GA 30331
187955

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

11/5/12
GA 30331
184735

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/30/12
GA 30331
181378

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/29/12
GA 30331
181044

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Closing/Cancelling account

10/25/12
GA 30331
177566

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/16/12
GA 30331
172185

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

10/15/12
GA 30331
171444

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

10/11/12
GA 30331
170001

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/20/12
GA 30331
156968

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/14/12
GA 30331
153429

USAA Savings
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

8/23/12
GA 30331
140595

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

8/14/12
GA 30331
135580

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

8/8/12
GA 30331
132067

USAA Savings
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/8/12
GA 30331
132836

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/12
GA 30331
130713

Wells Fargo
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

7/23/12
GA 30331
122712

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/12
GA 30331
114490

Barclays
Closed with non-monetary relief (Timely)

Credit card
APR or interest rate

7/9/12
GA 30331
114620

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/6/12
GA 30331
113341

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/6/12
GA 30331
113367

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/5/12
GA 30331
112522

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

6/20/12
GA 30331
104888

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/20/12
GA 30331
104889

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/12
GA 30331
101415

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/14/12
GA 30331
101739

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/13/12
GA 30331
100858

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/11/12
GA 30331
99353

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/12
GA 30331
89320

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/29/12
GA 30331
88186

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/29/12
GA 30331
88313

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/29/12
GA 30331
88412

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/17/12
GA 30331
82196

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/17/12
GA 30331
82975

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/14/12
GA 30331
77519

SunTrust Bank
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

5/14/12
GA 30331
77545

Citibank
Closed with relief (Timely)

Credit card
APR or interest rate

5/4/12
GA 30331
71551

Ocwen
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/3/12
GA 30331
70307

Wells Fargo
Closed without relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/19/12
GA 30331
38283

SunTrust Bank
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/3/12
GA 30331
43712

Capital One
Closed without relief (Timely, Disputed)

Credit card
Customer service / Customer relations

3/10/12
GA 30331
33505

Wells Fargo
Closed without relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/5/12
GA 30331
30634

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/28/12
GA 30331
27410

Bank of America
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/8/12
GA 30331
21006

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/3/12
GA 30331
21005

U.S. Bancorp
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Other

1/6/12
GA 30331
10619

JPMorgan Chase
Closed without relief (Timely)

Credit card
Payoff process

12/13/11
GA 30331
5328

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

225 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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