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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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197 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/7/15
FL 33027
1409664

Green Tree Servicing, LLC
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/2/15
FL 33027
1402677

Shellpoint Partners, LLC
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/15
FL 33027
1390335

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

5/19/15
FL 33027
1381828

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/14/15
FL 33027
1376860

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/14/15
FL 33027
1376861

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

5/12/15
FL 33027
1370822

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/12/15
FL 33027
1372665

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

5/6/15
FL 33027
1363105

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/1/15
FL 33027
1356816

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/29/15
FL 33027
1355728

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

4/23/15
FL 33027
1344256

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/21/15
FL 33027
1342887

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

4/20/15
FL 33027
1338523

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

4/1/15
FL 33027
1310273

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/18/15
FL 33027
1289158

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

3/12/15
33027
1279149

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/12/15
33027
1279150

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/11/15
FL 33027
1278243

ALCHRO INC.
Untimely response (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

3/5/15
FL 33027
1269163

Amex
Closed with monetary relief (Timely, Disputed)

Credit card
Customer service / Customer relations

3/5/15
FL 33027
1269164

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/2/15
FL 33027
1262715

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/23/15
FL 33027
1253227

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/20/15
FL 33027
1250400

Bank of America
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

2/17/15
FL 33027
1242146

Shellpoint Partners, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/10/15
FL 33027
1235133

Portfolio America Asset Management, LLC
Untimely response (Not Timely)

Debt collection (Credit card)
Communication tactics (Used obscene/profane/abusive language)

2/10/15
FL 33027
1235134

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Used obscene/profane/abusive language)

2/2/15
FL 33027
1220111

JH Portfolio Debt Equities, LLC
Closed (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/28/15
FL 33027
1214753

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

1/27/15
FL 33027
1212954

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/15/15
FL 33027
1194420

West Corporation
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/13/15
FL 33027
1194071

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/5/15
FL 33027
1180134

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/5/15
FL 33027
1181023

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/29/14
FL 33027
1172463

A.R.M. Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/26/14
FL 33027
1171649

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/17/14
FL 33027
1161229

HCFS Health Care Financial Services, Inc.
Closed with explanation (Timely)

Payday loan
Payment to acct not credited

12/16/14
FL 33027
1160258

Performant Financial Corporation
Closed with non-monetary relief (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/16/14
FL 33027
1160259

Bank of America
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/15/14
FL 33027
1157295

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/11/14
FL 33027
1152283

Torres Credit Services, Inc.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/11/14
FL 33027
1152446

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/24/14
FL 33027
1127645

Ford Motor Credit Company
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/24/14
FL 33027
1129397

First Investors Financial Services Group, Inc.
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

11/19/14
FL 33027
1130344

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/19/14
FL 33027
1144041

M&T Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/12/14
FL 33027
1113056

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/15/14
FL 33027
1071588

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

10/14/14
FL 33027
1069119

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/8/14
FL 33027
1063258

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/6/14
FL 33027
1059158

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/6/14
FL 33027
1060265

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/30/14
FL 33027
1050573

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Other

9/25/14
FL 33027
1044436

ALCHRO INC.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

9/25/14
FL 33027
1044438

Credit Systems International, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

9/24/14
FL 33027
1043521

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/18/14
FL 33027
1034273

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/12/14
FL 33027
1027239

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/6/14
FL 33027
1017521

Citibank
Closed with non-monetary relief (Not Timely)

Credit card
Delinquent account

9/6/14
FL 33027
1017552

BB&T Financial
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

9/5/14
FL 33027
1016016

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/29/14
FL 33027
1007209

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/29/14
FL 33027
1007210

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/29/14
FL 33027
1007211

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/25/14
FL 33027
999232

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Balance transfer

8/12/14
FL 33027
980379

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/14
FL 33027
966075

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

7/17/14
FL 33027
941321

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/14/14
FL 33027
936282

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

7/7/14
FL 33027
925480

C.Tech Collections, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

7/1/14
FL 33027
918401

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/25/14
FL 33027
909679

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/23/14
FL 33027
906403

Delbert Services
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

6/17/14
FL 33027
898683

PennyMac Loan Services, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/12/14
FL 33027
892738

Ocwen
Closed with monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/4/14
FL 33027
880358

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/21/14
FL 33027
862455

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/20/14
FL 33027
861292

Citibank
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted me after I asked not to)

5/18/14
FL 33027
857416

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/6/14
FL 33027
839711

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/6/14
FL 33027
839712

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/6/14
FL 33027
839713

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/23/14
FL 33027
820726

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Other

4/18/14
FL 33027
816024

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

4/16/14
FL 33027
811600

PayPal
Closed with monetary relief (Not Timely)

Credit card
Billing disputes

3/31/14
FL 33027
786268

Arbor Residential Mortgage LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/28/14
FL 33027
782623

Amex
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/26/14
FL 33027
778147

Discover
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

3/24/14
FL 33027
775116

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

3/19/14
FL 33027
765099

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/19/14
FL 33027
765950

Flagstar Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/17/14
FL 33027
763468

U.S. Bancorp
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

3/13/14
FL 33027
768129

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/12/14
FL 33027
756023

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/28/14
FL 33027
737515

SquareTwo Financial Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

2/24/14
FL 33027
728791

Morgan Stanley
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/24/14
FL 33027
728792

Ocwen
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/5/14
FL 33027
711023

FirstBank of Puerto Rico
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/3/14
FL 33027
698408

Ocwen
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/28/14
FL 33027
690016

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

1/24/14
FL 33027
683424

Banco Popular de Puerto Rico
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/23/14
FL 33027
682948

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/14
FL 33027
680737

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/21/14
FL 33027
677369

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/21/14
FL 33027
677463

Ocwen
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/14
FL 33027
675002

Santander Bank US
Closed (Timely)

Credit card
Credit determination

1/17/14
FL 33027
675003

GM Financial
Closed with explanation (Timely)

Credit card
Credit determination

1/17/14
FL 33027
675004

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Credit determination

1/17/14
FL 33027
675080

Capital One
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/17/14
FL 33027
675693

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

1/17/14
FL 33027
675789

Regions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

1/17/14
FL 33027
675833

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/15/14
FL 33027
670585

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Receiving unwanted marketing/advertising)

1/14/14
FL 33027
668022

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/17/13
FL 33027
636862

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/13/13
FL 33027
633723

360 Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/1/13
FL 33027
617015

Bank of America
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

11/18/13
FL 33027
602731

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

11/8/13
FL 33027
591577

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/6/13
FL 33027
587542

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

10/24/13
FL 33027
569462

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/15/13
FL 33027
559210

Fifth Third Bank
Closed with monetary relief (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/23/13
FL 33027
538394

Delbert Services
Closed with explanation (Not Timely)

Debt collection
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

9/19/13
FL 33027
533844

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/13/13
FL 33027
528176

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/9/13
FL 33027
519048

Wells Fargo
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/6/13
FL 33027
517220

Seterus
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/28/13
FL 33027
508022

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/21/13
FL 33027
499693

Wells Fargo
Closed with explanation (Timely)

Credit card
Late fee

8/2/13
FL 33027
480014

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/1/13
FL 33027
467969

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/24/13
FL 33027
465949

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/10/13
FL 33027
453770

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/2/13
FL 33027
448106

Planet Home Lending, LLC
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

6/29/13
FL 33027
446463

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/20/13
FL 33027
437936

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/18/13
FL 33027
435831

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/11/13
FL 33027
430529

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

5/8/13
FL 33027
402415

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
FL 33027
389202

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

4/19/13
FL 33027
387017

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/10/13
FL 33027
379307

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/9/13
FL 33027
377424

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

4/8/13
FL 33027
376150

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/20/13
FL 33027
360953

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/20/13
FL 33027
360954

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/20/13
FL 33027
360955

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/12/13
FL 33027
350255

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/7/13
FL 33027
345600

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/22/13
FL 33027
327532

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/11/13
FL 33027
310568

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/7/13
FL 33027
306735

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/5/13
FL 33027
298591

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
FL 33027
265556

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/21/13
FL 33027
249336

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

1/14/13
FL 33027
230589

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/11/13
FL 33027
228902

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/10/13
FL 33027
227900

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

1/10/13
FL 33027
227951

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/6/12
FL 33027
205211

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/27/12
FL 33027
198357

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/16/12
FL 33027
191493

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/16/12
FL 33027
192142

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/16/12
FL 33027
192143

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/12
FL 33027
190006

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/13/12
FL 33027
190100

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/12/12
FL 33027
188925

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/8/12
FL 33027
186141

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/8/12
FL 33027
186142

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/8/12
FL 33027
186143

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/1/12
FL 33027
183107

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Credit card protection / Debt protection

10/1/12
FL 33027
164400

Discover
Closed with explanation (Timely)

Credit card
Credit reporting

9/29/12
FL 33027
164007

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

8/31/12
FL 33027
145488

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/27/12
FL 33027
141530

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/25/12
FL 33027
141925

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/22/12
FL 33027
140149

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
FL 33027
139076

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

8/13/12
FL 33027
134263

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/10/12
FL 33027
134108

TD Bank
Closed with monetary relief (Timely)

Credit card
Billing disputes

8/3/12
FL 33027
130363

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/26/12
FL 33027
124962

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/12
FL 33027
123648

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/23/12
FL 33027
122367

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/13/12
FL 33027
117339

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/19/12
FL 33027
104114

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/18/12
FL 33027
103459

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/6/12
FL 33027
96165

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/23/12
FL 33027
37176

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/12
FL 33027
58577

OneWest Bank
Closed with relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/16/12
FL 33027
58797

Citibank
Closed without relief (Not Timely)

Credit card
Billing disputes

3/21/12
FL 33027
37984

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/15/12
FL 33027
35851

USAA Savings
Closed without relief (Timely)

Credit card
Credit reporting

2/7/12
FL 33027
20942

Bank of America
Closed with relief (Timely, Disputed)

Credit card
Payoff process

1/31/12
FL 33027
18841

Amex
Closed with explanation (Timely)

Credit card
Other

1/11/12
FL 33027
12670

PNC Bank
Closed with relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

1/2/12
FL 33027
9075

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

197 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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