Big Data Lesko! Banks' Consumer Complaints

Banks' Consumer Complaints

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133 Complaints Found

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Date, State, Zip, ID#	Company, Response (Timely?, Disputed?)	Product, (Sub-Product) Issue, (Sub-Issue)

5/18/15 FL 33155 1379997	CashCall, Inc. Closed with explanation (Timely)	Consumer loan (Installment loan) Taking out the loan or lease
5/15/15 FL 33155 1377819	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/13/15 FL 33155 1374491	Selene Finance Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/11/15 FL 33155 1368913	Dynamic Recovery Solutions, LLC Closed with non-monetary relief (Timely, Disputed)	Debt collection (Credit card) Cont'd attempts collect debt not owed (Debt was paid)
5/6/15 FL 33155 1363011	Ocwen Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
4/27/15 FL 33155 1348566	JPMorgan Chase In progress (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
4/23/15 FL 33155 1345423	PNC Bank In progress (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
4/16/15 FL 33155 1333364	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
4/13/15 FL 33155 1328264	Convergent Resources, Inc. Closed with explanation (Timely, Disputed)	Debt collection (Credit card) Taking/threatening an illegal action (Threatened to sue on too old debt)
3/25/15 FL 33155 1301012	Select Portfolio Servicing, Inc Closed with explanation (Timely)	Mortgage (FHA mortgage) Loan modification, collection, foreclosure
3/25/15 FL 33155 1302222	Select Portfolio Servicing, Inc Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
3/5/15 FL 33155 1270497	Bank of America Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/11/15 FL 33155 1238956	Select Portfolio Servicing, Inc Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/5/15 FL 33155 1226807	PNC Bank Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/3/15 FL 33155 1222408	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Conventional adjustable mortgage (ARM)) Loan modification, collection, foreclosure
1/27/15 FL 33155 1211301	Oracle Financial Group LLC. Closed with non-monetary relief (Timely)	Payday loan Charged fees or interest I didn't expect
1/27/15 FL 33155 1213573	TransUnion Closed with non-monetary relief (Timely)	Credit reporting Incorrect information on credit report (Public record)
1/23/15 FL 33155 1207774	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
1/4/15 FL 33155 1179867	HSBC Closed with explanation (Timely, Disputed)	Mortgage (Conventional fixed mortgage) Settlement process and costs
12/31/14 FL 33155 1177866	BMW Financial Services Closed with explanation (Timely)	Consumer loan (Vehicle loan) Managing the loan or lease
12/25/14 FL 33155 1170921	Wells Fargo Closed with explanation (Timely)	Mortgage (FHA mortgage) Loan modification, collection, foreclosure
12/9/14 FL 33155 1148947	Nationstar Mortgage Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
12/3/14 FL 33155 1143885	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
12/1/14 FL 33155 1137446	Bank of America Closed with explanation (Timely, Disputed)	Credit card Balance transfer
11/12/14 FL 33155 1113405	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
11/10/14 FL 33155 1110695	Wells Fargo Closed with explanation (Timely)	Mortgage (Conventional fixed mortgage) Loan modification, collection, foreclosure
10/23/14 FL 33155 1083570	Wells Fargo Closed with explanation (Timely, Disputed)	Mortgage (Home equity loan or line of credit) Loan modification, collection, foreclosure
10/17/14 FL 33155 1075328	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/17/14 FL 33155 1075337	Nationstar Mortgage Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/17/14 FL 33155 1075603	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/16/14 FL 33155 1075502	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/15/14 FL 33155 1071109	Bank of America Closed with non-monetary relief (Timely)	Mortgage (Home equity loan or line of credit) Loan modification, collection, foreclosure
10/7/14 FL 33155 1061366	Select Portfolio Servicing, Inc Closed with explanation (Not Timely, Disputed)	Mortgage (Conventional fixed mortgage) Loan servicing, payments, escrow account
10/6/14 FL 33155 1059318	Nationstar Mortgage Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/1/14 FL 33155 1053207	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/1/14 FL 33155 1053216	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/1/14 FL 33155 1053849	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/1/14 FL 33155 1053994	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/30/14 FL 33155 1051667	Regions Closed with non-monetary relief (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/30/14 FL 33155 1052031	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/25/14 FL 33155 1044678	HSBC Closed with explanation (Not Timely)	Debt collection (Credit card) Communication tactics (Threatened to take legal action)
9/25/14 FL 33155 1045614	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/24/14 FL 33155 1042537	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
9/24/14 FL 33155 1042843	SunTrust Bank Closed (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/24/14 FL 33155 1042844	HSBC Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/24/14 FL 33155 1043131	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/24/14 FL 33155 1043997	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/22/14 FL 33155 1039523	SunTrust Bank Closed (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/19/14 FL 33155 1036197	TD Bank Closed with explanation (Not Timely, Disputed)	Bank account or service ((CD) Certificate of deposit) Account opening, closing, or management
9/17/14 FL 33155 1032546	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/17/14 FL 33155 1032650	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/15/14 FL 33155 1028540	Nationstar Mortgage Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/15/14 FL 33155 1028842	Nationstar Mortgage Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/15/14 FL 33155 1028864	Nationstar Mortgage Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/3/14 FL 33155 1011865	JPMorgan Chase Closed with explanation (Not Timely)	Mortgage (Conventional fixed mortgage) Loan servicing, payments, escrow account
9/3/14 FL 33155 1012192	Regions Closed with explanation (Not Timely)	Mortgage (Home equity loan or line of credit) Loan modification, collection, foreclosure
8/27/14 FL 33155 1003970	HSBC Closed with explanation (Not Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
8/26/14 FL 33155 1002321	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
8/20/14 FL 33155 993847	Servis One, Inc. Closed with explanation (Not Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
8/19/14 FL 33155 991048	Servis One, Inc. Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
8/16/14 FL 33155 987716	Wells Fargo Closed with explanation (Not Timely)	Mortgage (FHA mortgage) Loan modification, collection, foreclosure
8/13/14 FL 33155 982397	PNC Bank Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
8/4/14 FL 33155 966446	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Conventional fixed mortgage) Loan modification, collection, foreclosure
7/7/14 FL 33155 924520	PHH Mortgage Closed with explanation (Not Timely)	Mortgage (Conventional fixed mortgage) Loan modification, collection, foreclosure
6/13/14 FL 33155 893541	Encore Capital Group Closed with explanation (Not Timely, Disputed)	Debt collection (Credit card) False statements or representation (Attempted to collect wrong amount)
6/12/14 FL 33155 891541	GE Capital Retail Closed with monetary relief (Not Timely)	Credit card Billing disputes
6/2/14 FL 33155 877466	Nationstar Mortgage Closed with explanation (Not Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/28/14 FL 33155 871725	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/12/14 FL 33155 847566	Rushmore Loan Management Services LLC Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/12/14 FL 33155 848415	Rushmore Loan Management Services LLC Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/12/14 FL 33155 849158	Rushmore Loan Management Services LLC Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/8/14 FL 33155 843980	Capital Management Services, LP Closed with explanation (Not Timely)	Debt collection (Credit card) Communication tactics (Frequent or repeated calls)
4/25/14 FL 33155 824999	JPMorgan Chase Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
4/23/14 FL 33155 822442	Select Portfolio Servicing, Inc Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
4/22/14 FL 33155 818233	Hillcrest Davidson & Assoc Closed with explanation (Timely)	Debt collection (Other (phone, health club, etc.)) Disclosure verification of debt (Right to dispute notice not received)
4/14/14 33155 806810	Experian Closed with non-monetary relief (Not Timely)	Credit reporting Incorrect information on credit report (Account status)
4/9/14 FL 33155 801533	TransUnion Closed with non-monetary relief (Not Timely)	Credit reporting Incorrect information on credit report (Account status)
4/1/14 FL 33155 789390	Hillcrest Davidson & Assoc Closed with explanation (Not Timely)	Debt collection (Other (phone, health club, etc.)) Communication tactics (Threatened to take legal action)
3/27/14 FL 33155 780488	Experian Closed with non-monetary relief (Not Timely)	Credit reporting Incorrect information on credit report (Account terms)
3/23/14 FL 33155 773625	Equifax Closed with non-monetary relief (Timely)	Credit reporting Incorrect information on credit report (Account terms)
2/26/14 FL 33155 733430	Southern Management Systems Inc. Closed with explanation (Timely, Disputed)	Debt collection (Other (phone, health club, etc.)) Cont'd attempts collect debt not owed (Debt is not mine)
2/21/14 FL 33155 725737	Rushmore Loan Management Services LLC Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/20/14 FL 33155 724011	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/14/14 FL 33155 714769	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/12/14 FL 33155 711681	Bank of America Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/12/14 FL 33155 713929	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/7/14 FL 33155 704379	Navient Closed with non-monetary relief (Timely)	Debt collection (Non-federal student loan) Communication tactics (Frequent or repeated calls)
1/29/14 FL 33155 690951	Encore Capital Group Closed with explanation (Timely, Disputed)	Debt collection Disclosure verification of debt (Not given enough info to verify debt)
1/29/14 FL 33155 690953	Equifax Closed with explanation (Timely)	Credit reporting Incorrect information on credit report (Information is not mine)
11/6/13 FL 33155 589406	Citibank Closed with monetary relief (Not Timely)	Credit card APR or interest rate
10/28/13 FL 33155 573818	Citibank Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
10/8/13 FL 33155 554720	HSBC Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/19/13 FL 33155 535077	Wells Fargo Closed with explanation (Not Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
9/12/13 FL 33155 524936	United Recovery Systems, LP Closed with explanation (Not Timely)	Debt collection (Other (phone, health club, etc.)) Communication tactics (Frequent or repeated calls)
8/22/13 FL 33155 500841	Wells Fargo Closed with explanation (Timely)	Mortgage (Conventional fixed mortgage) Application, originator, mortgage broker
8/21/13 FL 33155 499609	Bank of America Closed with non-monetary relief (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
7/25/13 FL 33155 475310	Bank of America Closed with explanation (Timely, Disputed)	Mortgage (FHA mortgage) Loan modification, collection, foreclosure
7/11/13 FL 33155 454812	Green Tree Servicing, LLC Closed with explanation (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
7/9/13 FL 33155 452432	Bank of America Closed with non-monetary relief (Not Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
7/8/13 FL 33155 451745	Wells Fargo Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
7/6/13 FL 33155 449501	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/27/13 FL 33155 416877	Wells Fargo Closed with explanation (Timely)	Mortgage (Conventional fixed mortgage) Loan modification, collection, foreclosure
5/23/13 FL 33155 414548	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/15/13 FL 33155 407857	Flagstar Bank Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/14/13 FL 33155 406660	Caliber Home Loans, Inc Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/6/13 FL 33155 399136	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
4/15/13 FL 33155 383118	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
3/28/13 FL 33155 368209	Nationstar Mortgage Closed with explanation (Timely)	Mortgage (Conventional fixed mortgage) Application, originator, mortgage broker
2/22/13 FL 33155 327763	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/22/13 FL 33155 328057	Nationstar Mortgage Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/19/13 FL 33155 321325	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/8/13 FL 33155 312452	HSBC Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
2/6/13 FL 33155 291818	Citibank Closed with explanation (Timely)	Mortgage (FHA mortgage) Loan modification, collection, foreclosure
2/5/13 FL 33155 293088	HSBC Closed with explanation (Timely)	Mortgage (Other mortgage) Other
12/28/12 FL 33155 215914	HSBC Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Other
12/27/12 FL 33155 217751	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Conventional adjustable mortgage (ARM)) Loan modification, collection, foreclosure
11/19/12 FL 33155 194232	HSBC Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/27/12 FL 33155 160574	Ocwen Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/20/12 FL 33155 155586	JPMorgan Chase Closed with non-monetary relief (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/17/12 FL 33155 153707	Select Portfolio Servicing, Inc Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/14/12 FL 33155 152682	JPMorgan Chase Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/10/12 FL 33155 149128	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/6/12 FL 33155 147487	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
9/6/12 FL 33155 147960	Regions Closed with explanation (Not Timely)	Bank account or service (Checking account) Deposits and withdrawals
8/24/12 FL 33155 141590	SunTrust Bank Closed with explanation (Timely)	Bank account or service (Checking account) Account opening, closing, or management
8/13/12 FL 33155 134854	Bank of America Closed with explanation (Not Timely)	Mortgage (Conventional fixed mortgage) Loan servicing, payments, escrow account
8/10/12 FL 33155 133787	Wells Fargo Closed with explanation (Timely, Disputed)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
7/21/12 FL 33155 121814	Bank of America Closed with explanation (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account
6/18/12 FL 33155 103382	Wells Fargo Closed with explanation (Timely)	Mortgage (Other mortgage) Loan modification, collection, foreclosure
5/14/12 FL 33155 76943	Wells Fargo Closed without relief (Timely)	Consumer loan (Vehicle loan) Managing the loan or lease
4/19/12 FL 33155 61211	Citibank Closed without relief (Timely)	Credit card Credit card protection / Debt protection
3/6/12 FL 33155 30972	Bank of America Closed without relief (Timely)	Mortgage (Other mortgage) Settlement process and costs
1/26/12 FL 33155 17233	BankUnited Closed without relief (Timely)	Mortgage (Other mortgage) Loan servicing, payments, escrow account

133 Complaints Found

Showing All Results

About the CFPB's Consumer Complaint Database

Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/

Product	The type of product the consumer identified in the complaint.
Sub-product	The type of sub-product the consumer identified in the complaint.
Issue	The issue the consumer identified in the complaint.
Sub-issue	The sub-issue the consumer identified in the complaint.
Company	The complaint is about this company.
Date received	The date the CFPB received the complaint.
Company response	This is how the company responded.
Timely response?	Whether the company gave a timely response.
Consumer dispute	Whether the consumer disputed the response.

About This Info

About These Bad Banks

Results by Company

26	Wells Fargo
24	Bank of America
11	JPMorgan Chase
9	HSBC
9	Nationstar Mortgage
6	Select Portfolio Servicing, Inc
4	Rushmore Loan Management Services LLC
4	Citibank
3	Regions
3	SunTrust Bank
3	PNC Bank
2	Ocwen
2	Experian
2	TransUnion
2	Hillcrest Davidson & Assoc
2	Encore Capital Group
2	Equifax
2	Servis One, Inc.
1	TD Bank
1	BankUnited
1	BMW Financial Services
1	Oracle Financial Group LLC.
1	Convergent Resources, Inc.
1	Selene Finance
1	Dynamic Recovery Solutions, LLC
1	Navient
1	PHH Mortgage
1	GE Capital Retail
1	Capital Management Services, LP
1	Southern Management Systems Inc.
1	United Recovery Systems, LP
1	Green Tree Servicing, LLC
1	Flagstar Bank
1	Caliber Home Loans, Inc
1	CashCall, Inc.

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