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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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169 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/9/15
FL 33186
1411973

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/31/15
FL 33186
1399324

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/28/15
FL 33186
1395089

Eastern Account Systems of Connecticut, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/26/15
FL 33186
1390850

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/29/15
FL 33186
1353634

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/28/15
FL 33186
1352135

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/20/15
FL 33186
1340387

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/10/15
FL 33186
1324779

Navient
In progress (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

4/7/15
FL 33186
1320044

TD Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

3/28/15
FL 33186
1305983

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/26/15
FL 33186
1304197

CCS Financial Services, Inc.
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

3/25/15
FL 33186
1299986

JPMorgan Chase
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/10/15
FL 33186
1277009

Eastern Account Systems of Connecticut, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/3/15
FL 33186
1265755

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

2/26/15
FL 33186
1259024

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/13/15
FL 33186
1239610

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

2/12/15
FL 33186
1238446

Penn Credit Corporation
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/9/15
FL 33186
1230711

Sherloq Group, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/9/15
FL 33186
1230712

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/1/15
FL 33186
1219694

Aldous & Associates, PLLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

1/29/15
FL 33186
1215969

MNE Services, Inc
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

12/22/14
FL 33186
1167467

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/9/14
FL 33186
1148172

Collection Information Bureau, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

12/5/14
FL 33186
1144795

Citibank
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Wrong amount charged or received

12/1/14
FL 33186
1138420

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/29/14
FL 33186
1135991

BankUnited
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/17/14
FL 33186
1119059

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/14/14
FL 33186
1118462

Bank of America
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/14/14
FL 33186
1118463

Fay Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/13/14
FL 33186
1115863

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/4/14
FL 33186
1099925

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/29/14
FL 33186
1091444

Seterus
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/16/14
FL 33186
1075225

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/9/14
FL 33186
1065818

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/7/14
FL 33186
1061324

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

10/7/14
FL 33186
1061693

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Billing statement

10/6/14
FL 33186
1059850

Citibank
Closed with monetary relief (Not Timely)

Credit card
Late fee

10/1/14
FL 33186
1053279

TD Bank
Closed with monetary relief (Not Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

9/30/14
FL 33186
1050902

Capital One
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

9/12/14
FL 33186
1026639

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/26/14
FL 33186
1000868

Bank of America
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Taking out the loan or lease

8/15/14
FL 33186
986754

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/6/14
FL 33186
970582

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/5/14
FL 33186
968785

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/30/14
FL 33186
960806

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

7/28/14
FL 33186
958202

Ascension Recovery Management
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Used obscene/profane/abusive language)

7/17/14
FL 33186
941654

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/16/14
FL 33186
939609

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/15/14
FL 33186
938974

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

7/9/14
FL 33186
929246

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/3/14
FL 33186
923762

ClearSpring Loan Services, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Mortgage)
Disclosure verification of debt (Not given enough info to verify debt)

6/26/14
FL 33186
911552

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/14
FL 33186
913904

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/24/14
FL 33186
908337

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/24/14
FL 33186
908743

Commercial Recovery Systems
Closed (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

6/23/14
FL 33186
907307

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/18/14
FL 33186
899448

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

6/18/14
FL 33186
899449

Barclays
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

6/18/14
FL 33186
899452

PayPal
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

6/18/14
FL 33186
899453

PayPal
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

6/18/14
FL 33186
900235

Bank of America
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

6/12/14
FL 33186
892184

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/30/14
FL 33186
873929

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/14
FL 33186
862130

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/19/14
FL 33186
858508

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

5/15/14
FL 33186
855309

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/30/14
FL 33186
832971

Credit Acceptance Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

4/22/14
FL 33186
819089

Capital One
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/22/14
FL 33186
819451

Financial Credit Service, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

4/17/14
FL 33186
813133

JH Portfolio Debt Equities, LLC
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/14/14
FL 33186
808023

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/12/14
FL 33186
806363

HSBC
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/9/14
FL 33186
801431

Red Cedar Services, Inc
Closed with non-monetary relief (Not Timely)

Debt collection (Payday loan)
False statements or representation (Indicated committed crime not paying)

4/1/14
FL 33186
787298

NRA Group, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/27/14
FL 33186
781751

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/14
FL 33186
760289

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/26/14
FL 33186
734431

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/25/14
FL 33186
730395

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/24/14
FL 33186
728594

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/21/14
FL 33186
724570

Citibank
Closed with monetary relief (Timely)

Credit card
Payoff process

2/11/14
FL 33186
708807

Oxford Law, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/5/14
FL 33186
700407

Delbert Services
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

1/24/14
FL 33186
684477

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/23/14
FL 33186
681593

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/14
FL 33186
680105

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/21/14
FL 33186
676693

Asset Management Outsourcing, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

1/15/14
FL 33186
671473

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/15/14
FL 33186
672154

Citibank
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

12/13/13
FL 33186
633512

JPMorgan Chase
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/28/13
FL 33186
615326

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

11/27/13
FL 33186
614875

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

11/15/13
FL 33186
600552

Delbert Services
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

11/5/13
FL 33186
587204

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/13
FL 33186
587205

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/28/13
FL 33186
573981

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/23/13
FL 33186
567936

State Farm Bank
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

10/16/13
FL 33186
560384

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/9/13
FL 33186
556009

SunTrust Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/2/13
FL 33186
550426

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/2/13
FL 33186
550427

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/27/13
FL 33186
545507

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/23/13
FL 33186
538786

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/7/13
FL 33186
518750

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

9/7/13
FL 33186
518855

PNC Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/26/13
FL 33186
501313

Discover
Closed with non-monetary relief (Timely)

Credit card
Delinquent account

8/23/13
FL 33186
502767

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

8/7/13
FL 33186
484576

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/2/13
FL 33186
473369

Nationstar Mortgage
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/31/13
FL 33186
471071

TD Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/22/13
FL 33186
462853

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

7/19/13
FL 33186
462260

Discover
Closed with explanation (Timely)

Credit card
Billing disputes

7/18/13
FL 33186
479858

JPMorgan Chase
Closed with monetary relief (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

7/17/13
FL 33186
459821

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/13
FL 33186
456133

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/13
FL 33186
443450

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/21/13
FL 33186
439897

SunTrust Bank
Closed with non-monetary relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

6/15/13
FL 33186
433510

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/12/13
FL 33186
430012

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/25/13
FL 33186
416641

Citibank
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

5/16/13
FL 33186
409912

Santander Consumer USA
Closed (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

5/13/13
FL 33186
405212

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/7/13
FL 33186
401075

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/26/13
FL 33186
393152

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/8/13
FL 33186
376523

Round Point Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/8/13
FL 33186
376671

Ocwen
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/3/13
FL 33186
372984

HSBC
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/13
FL 33186
371574

Morgan Stanley
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/22/13
FL 33186
362726

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

3/1/13
FL 33186
339187

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/1/13
FL 33186
339762

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/21/13
FL 33186
325823

State Farm Bank
Closed with explanation (Timely)

Credit card
APR or interest rate

2/15/13
FL 33186
318303

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/13
FL 33186
297314

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/31/13
FL 33186
279595

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/13
FL 33186
247056

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/26/12
FL 33186
217488

Bank of America
Closed with explanation (Timely)

Credit card
Collection practices

12/24/12
FL 33186
217143

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/20/12
FL 33186
214287

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/19/12
FL 33186
214250

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/28/12
FL 33186
199334

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/15/12
FL 33186
191645

BankUnited
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/26/12
FL 33186
178735

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/24/12
FL 33186
178437

BB&T Financial
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

10/11/12
FL 33186
169587

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/11/12
FL 33186
169590

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/4/12
FL 33186
165963

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/12/12
FL 33186
151464

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
FL 33186
139396

Citibank
Closed with monetary relief (Timely)

Credit card
Cash advance

7/30/12
FL 33186
126775

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/25/12
FL 33186
124297

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/9/12
FL 33186
115071

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/6/12
FL 33186
113420

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

6/30/12
FL 33186
110691

Amex
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

6/22/12
FL 33186
106936

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/20/12
FL 33186
105066

Barclays
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

6/19/12
FL 33186
104221

Bank of America
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

6/15/12
FL 33186
102615

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/1/12
FL 33186
91399

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

5/31/12
FL 33186
90401

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/20/12
FL 33186
85508

Regions
Closed with explanation (Timely)

Credit card
Other

5/19/12
FL 33186
84410

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/18/12
FL 33186
39971

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/16/12
FL 33186
79629

JPMorgan Chase
Closed without relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/16/12
FL 33186
80382

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Getting a loan

5/15/12
FL 33186
78777

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/12
FL 33186
25966

Comerica
Closed without relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

2/1/12
FL 33186
19579

SunTrust Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/23/12
FL 33186
9769

Citibank
Closed with explanation (Not Timely)

Credit card
Other

12/21/11
FL 33186
7660

SunTrust Bank
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

169 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


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81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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