click to close video player (or press 'escape' key)
MAP Resources Near You

LOCATE
Enter your zip code to find local SBA offices, and how government money has reached your neighborhood.
Banks' Consumer Complaints

Notice: Undefined index: zipRange in /var/www/html/inc-apis.php on line 173
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
Zip Code:
State:
Product:
Response:
Extras:
Company/
Keywords:
SEARCH
Share With:
Subject Line:
Email Body:
132 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/5/15
FL 33319
1407502

McCarthy, Burgess & Wolff, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

6/2/15
FL 33319
1401852

CL Holdings, LLC
Closed with non-monetary relief (Timely)

Credit card
Closing/Cancelling account

6/1/15
FL 33319
1400663

Tenet HealthCare Corporation
In progress (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

5/31/15
FL 33319
1399356

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/31/15
FL 33319
1399359

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

5/29/15
FL 33319
1397076

JH Portfolio Debt Equities, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

5/28/15
FL 33319
1396048

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/21/15
FL 33319
1389912

Stoneleigh Recovery Associates, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

5/20/15
FL 33319
1385640

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/20/15
FL 33319
1385641

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/20/15
FL 33319
1385642

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/19/15
FL 33319
1382261

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

5/7/15
FL 33319
1364692

Palm Beach Credit Adjustors, Inc
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

4/22/15
FL 33319
1341620

Seterus
In progress (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/1/15
FL 33319
1310111

Bank of America
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/15
FL 33319
1310266

Banco Popular de Puerto Rico
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/18/15
FL 33319
1288162

Comerica
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/14/15
FL 33319
1283289

Capio Partners, LLC
Closed with non-monetary relief (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

3/9/15
FL 33319
1272746

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/3/15
FL 33319
1264888

FCI Lender Services Inc.
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/24/15
FL 33319
1254996

Amex
Closed with explanation (Timely)

Credit card
Billing disputes

2/20/15
FL 33319
1248637

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/18/15
FL 33319
1244240

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/13/15
FL 33319
1240419

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/4/15
FL 33319
1225479

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/2/15
FL 33319
1220709

Banco Popular North America
Closed with explanation (Timely)

Payday loan
Received a loan I didn't apply for

12/16/14
FL 33319
1160328

World Omni Financial Corp.
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/15/14
FL 33319
1156880

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/10/14
FL 33319
1150802

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

11/28/14
FL 33319
1135898

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/16/14
FL 33319
1118762

Citibank
Closed with monetary relief (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

11/13/14
FL 33319
1115099

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

11/13/14
FL 33319
1115074

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

11/5/14
FL 33319
1102615

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/22/14
FL 33319
1081934

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/19/14
FL 33319
1077047

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/13/14
FL 33319
1027742

Santander Consumer USA
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

9/11/14
FL 33319
1024048

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/8/14
FL 33319
1018096

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/2/14
FL 33319
1011533

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/24/14
FL 33319
999065

Caliber Home Loans, Inc
Closed with monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/24/14
FL 33319
999102

First National Bank of Omaha
Closed with monetary relief (Not Timely)

Credit card
APR or interest rate

8/9/14
FL 33319
977045

Eastern Account Systems of Connecticut, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

8/2/14
FL 33319
965996

AES/PHEAA
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

7/29/14
FL 33319
958352

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

7/29/14
FL 33319
960076

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/18/14
FL 33319
943967

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

6/26/14
FL 33319
913538

Bank of America
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

6/17/14
FL 33319
897756

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/16/14
FL 33319
896996

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

6/7/14
FL 33319
885539

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

5/23/14
FL 33319
866262

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/15/14
FL 33319
854572

Worldwide Processing Group, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

5/6/14
FL 33319
840763

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/25/14
FL 33319
825786

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Rewards

4/23/14
FL 33319
821025

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/18/14
FL 33319
815277

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

4/18/14
FL 33319
815278

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

4/14/14
FL 33319
807820

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/11/14
FL 33319
805636

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/10/14
FL 33319
802171

SunTrust Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/10/14
FL 33319
802741

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

4/4/14
FL 33319
793571

Commercial Recovery Systems
Closed (Timely)

Debt collection (Auto)
Communication tactics (Threatened to take legal action)

4/3/14
FL 33319
792182

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/2/14
FL 33319
790543

Delbert Services
Closed with explanation (Timely)

Payday loan
Charged fees or interest I didn't expect

3/20/14
FL 33319
770425

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/13/14
FL 33319
767523

Amscot Corporation
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/28/14
FL 33319
738072

Franklin Collection Service, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/4/14
FL 33319
698828

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

1/23/14
FL 33319
681061

Wells Fargo
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

1/22/14
FL 33319
678871

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

1/13/14
FL 33319
666644

Northstar Location Services, LLC
Closed (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/28/13
FL 33319
647030

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

12/14/13
33319
634046

Capio Partners, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Used obscene/profane/abusive language)

12/6/13
FL 33319
624514

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

12/5/13
FL 33319
624113

Citibank
Closed with explanation (Not Timely)

Credit card
Other

11/29/13
FL 33319
616084

Security Finance
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted me instead of my attorney)

11/6/13
FL 33319
589156

Wells Fargo
Closed with non-monetary relief (Not Timely)

Bank account or service (Savings account)
Using a debit or ATM card

10/1/13
FL 33319
549608

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/17/13
FL 33319
530993

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

9/6/13
FL 33319
517451

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/4/13
FL 33319
511851

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/15/13
FL 33319
490624

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/12/13
FL 33319
488217

Citibank
Closed with non-monetary relief (Timely)

Credit card
Unsolicited issuance of credit card

7/25/13
FL 33319
466804

PHH Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

6/3/13
FL 33319
422518

Citibank
Closed with monetary relief (Not Timely, Disputed)

Credit card
Rewards

5/21/13
FL 33319
412563

Bank of America
Closed with explanation (Timely)

Credit card
Other fee

5/16/13
FL 33319
409463

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/15/13
FL 33319
408455

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/14/13
FL 33319
406684

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/25/13
FL 33319
391836

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/19/13
FL 33319
386756

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/8/13
FL 33319
376554

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/7/13
FL 33319
376006

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/13
FL 33319
370218

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/27/13
FL 33319
366712

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
FL 33319
360860

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
FL 33319
351042

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/12/13
FL 33319
351576

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/26/13
FL 33319
333935

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/21/13
FL 33319
326140

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/14/13
FL 33319
316973

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/11/13
FL 33319
313440

ACS Education Services
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Problems when you are unable to pay

2/7/13
FL 33319
309052

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/5/13
FL 33319
300896

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/5/13
FL 33319
302463

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/30/13
FL 33319
275721

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/11/13
FL 33319
228985

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/7/13
FL 33319
223868

TD Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

1/2/13
FL 33319
218584

BankUnited
Closed with explanation (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

12/27/12
FL 33319
218024

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

12/26/12
FL 33319
217741

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/24/12
FL 33319
216217

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/20/12
FL 33319
194780

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/1/12
FL 33319
183118

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/30/12
FL 33319
181359

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

10/22/12
FL 33319
176098

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/9/12
FL 33319
167875

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/8/12
FL 33319
167180

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/13/12
FL 33319
152385

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

8/30/12
FL 33319
144390

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/25/12
FL 33319
124405

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

6/26/12
FL 33319
108633

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/8/12
FL 33319
97575

Access Group
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

6/6/12
FL 33319
95084

MetLife Bank
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/5/12
FL 33319
94473

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/12
FL 33319
89830

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/10/12
FL 33319
53703

Bank of America
Closed without relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/3/12
FL 33319
43821

EverBank
Closed without relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/8/12
FL 33319
32829

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/12
FL 33319
31188

Citibank
Untimely response (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/16/12
FL 33319
24390

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

132 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




LESKO VIDEO PROFILE, VICE MAGAZINE LESKO DOCUMENTARY LESKO FREE RADIO MATTHEW'S BIOGRAPHY                     IN THE NEWS
CONTACT US
Matthew Lesko © 2005-2018