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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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210 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/8/15
FL 33411
1411368

Ocwen
In progress (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

6/3/15
FL 33411
1403482

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

5/6/15
FL 33411
1363062

First Federal Credit Control
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

5/5/15
FL 33411
1360768

Sun West Mortgage Company, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/27/15
FL 33411
1349439

Bank of America
Closed with explanation (Timely)

Credit card
Rewards

4/26/15
FL 33411
1349438

Bank of America
Closed with monetary relief (Timely)

Credit card
Billing disputes

4/22/15
FL 33411
1342659

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

4/17/15
FL 33411
1334545

HOVG, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Threatened to take legal action)

4/17/15
FL 33411
1335782

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/6/15
FL 33411
1317515

Ally Financial Inc.
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/29/15
FL 33411
1306383

Rubin & Debski, P.A.
Untimely response (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

3/26/15
FL 33411
1302868

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/24/15
FL 33411
1297400

Citibank
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/23/15
FL 33411
1296608

Quicken Loans
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/12/15
FL 33411
1279245

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/28/15
FL 33411
1261864

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/22/15
FL 33411
1251111

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Delinquent account

2/10/15
FL 33411
1233750

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/9/15
FL 33411
1231967

Westlake Services, LLC
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

1/30/15
FL 33411
1219335

Regions
Closed with non-monetary relief (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

1/29/15
FL 33411
1217650

Amex
Closed with explanation (Timely)

Credit card
Billing statement

1/27/15
33411
1211291

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

1/27/15
FL 33411
1212508

Barclays
Closed with explanation (Timely)

Credit card
Balance transfer

1/21/15
FL 33411
1202325

Experian
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

1/10/15
FL 33411
1189544

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/5/15
FL 33411
1180909

RBS Citizens
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/9/14
FL 33411
1150282

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Other

11/26/14
FL 33411
1133868

Hunter Warfield, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Communication tactics (Frequent or repeated calls)

11/12/14
FL 33411
1112270

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

11/9/14
FL 33411
1109235

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/5/14
FL 33411
1102986

PNC Bank
Closed (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

11/5/14
FL 33411
1103310

National Credit Systems,Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

11/4/14
FL 33411
1100298

TD Bank
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

11/4/14
FL 33411
1101093

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/4/14
FL 33411
1101781

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/28/14
FL 33411
1088375

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

10/24/14
FL 33411
1086063

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

10/16/14
FL 33411
1073128

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/9/14
FL 33411
1066503

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Auto)
Communication tactics (Called outside of 8am-9pm)

10/8/14
FL 33411
1063954

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/7/14
FL 33411
1061294

Solidus Group LLC.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Threatened to take legal action)

10/6/14
FL 33411
1059102

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/6/14
FL 33411
1059915

Aargon Agency, Inc.
Closed (Not Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

10/3/14
FL 33411
1058158

Northway Broker Ltd.
Closed with explanation (Not Timely)

Payday loan
Can't contact lender

9/22/14
FL 33411
1038664

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued where didn't live/sign for debt)

9/8/14
FL 33411
1018260

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/8/14
FL 33411
1019385

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/4/14
FL 33411
1013586

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

9/3/14
FL 33411
1012843

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

8/19/14
FL 33411
990338

Specialized Loan Servicing LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/19/14
FL 33411
991254

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/15/14
FL 33411
985758

Accelerated Financial Solutions, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

8/15/14
FL 33411
987246

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/28/14
FL 33411
955921

Capital One
Closed with explanation (Not Timely)

Credit card
Billing statement

7/25/14
FL 33411
953851

Community Choice Financial, Inc.
Closed (Not Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened to sue on too old debt)

7/24/14
FL 33411
951290

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

7/24/14
FL 33411
951435

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/24/14
FL 33411
951436

Capital One
Closed with non-monetary relief (Not Timely)

Credit card
Billing disputes

7/24/14
FL 33411
951437

Citibank
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

7/24/14
FL 33411
951438

West Corporation
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

7/24/14
FL 33411
951439

Security Credit Services, LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

7/24/14
FL 33411
951442

FirstSource Advantage, LLC
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

7/24/14
FL 33411
951443

FirstSource Advantage, LLC
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not disclosed as an attempt to collect)

7/24/14
FL 33411
951444

Lamont, Hanley & Associates, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

7/23/14
FL 33411
949646

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/23/14
FL 33411
950507

Hillcrest Davidson & Assoc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

7/21/14
FL 33411
947309

ARM WNY LLC
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

7/17/14
FL 33411
941256

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/17/14
FL 33411
941257

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/17/14
FL 33411
941258

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/16/14
FL 33411
940440

PennyMac Loan Services, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/11/14
FL 33411
933402

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/10/14
FL 33411
931113

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not disclosed as an attempt to collect)

7/10/14
FL 33411
931219

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/1/14
FL 33411
918930

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/1/14
FL 33411
918931

New York Community Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/27/14
FL 33411
914061

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/27/14
FL 33411
914193

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

6/27/14
FL 33411
915718

ARM WNY LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

6/27/14
FL 33411
915719

Red Rock Tribal Lending
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

6/23/14
FL 33411
907023

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

6/18/14
FL 33411
900020

Bank of America
Closed with explanation (Not Timely)

Credit card
Advertising and marketing

6/17/14
FL 33411
899053

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/16/14
FL 33411
897260

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/16/14
FL 33411
897261

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/11/14
FL 33411
889856

PNC Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

6/11/14
FL 33411
890565

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

6/10/14
33411
887657

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/10/14
33411
887658

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/10/14
FL 33411
888029

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Personal information)

6/6/14
FL 33411
884031

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/16/14
FL 33411
856591

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/14
FL 33411
853956

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/7/14
FL 33411
841984

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/30/14
FL 33411
832433

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/24/14
33411
822997

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/23/14
FL 33411
820804

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/21/14
FL 33411
816576

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/21/14
FL 33411
816578

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/21/14
FL 33411
816579

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/18/14
FL 33411
814764

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/13/14
FL 33411
806628

Capital One
Closed with monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

4/9/14
FL 33411
801720

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/7/14
FL 33411
796155

Pentagon FCU
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

4/3/14
33411
792889

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/14
FL 33411
790700

Arbor Residential Mortgage LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/2/14
FL 33411
790701

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/22/14
FL 33411
773524

U.S. Bancorp
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

3/19/14
FL 33411
765323

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/19/14
FL 33411
765324

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/19/14
FL 33411
768781

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/17/14
FL 33411
759454

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/14/14
FL 33411
766540

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/14
FL 33411
768179

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/14
FL 33411
748308

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/4/14
FL 33411
743914

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/26/14
FL 33411
734598

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/25/14
FL 33411
730511

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/25/14
FL 33411
731146

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

2/24/14
FL 33411
731469

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/11/14
FL 33411
707807

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/5/14
FL 33411
702851

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/29/14
FL 33411
691808

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

1/13/14
FL 33411
667561

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/14
FL 33411
659831

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/10/13
FL 33411
629381

Wells Fargo
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

12/3/13
FL 33411
618991

Ocwen
Closed with explanation (Not Timely)

Mortgage (Second mortgage)
Loan servicing, payments, escrow account

12/3/13
FL 33411
619136

Accelerated Financial Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/18/13
FL 33411
601705

Bank of America
Closed with monetary relief (Not Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

11/13/13
FL 33411
596315

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

11/7/13
FL 33411
590548

Embrace Home Loans Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

11/7/13
FL 33411
590570

VW Credit, Inc
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Problems when you are unable to pay

10/30/13
FL 33411
577153

National Credit Systems,Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/10/13
FL 33411
556924

Discover
Closed with explanation (Not Timely)

Credit card
Balance transfer

10/10/13
FL 33411
557470

U.S. Bancorp
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

10/4/13
FL 33411
553023

Regions
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

9/29/13
FL 33411
546689

Citibank
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/24/13
FL 33411
540047

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/13/13
FL 33411
526609

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/13/13
FL 33411
527999

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/11/13
FL 33411
523826

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/10/13
FL 33411
522426

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/10/13
FL 33411
522841

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/7/13
FL 33411
518815

TransUnion
Closed with monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

9/5/13
FL 33411
516011

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/30/13
FL 33411
511276

Caine & Weiner Co. Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

8/28/13
FL 33411
507878

Dynamic Recovery Solutions, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

8/22/13
FL 33411
500230

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/21/13
FL 33411
499784

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/7/13
FL 33411
482545

Ocwen
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

8/7/13
FL 33411
482546

Morgan Stanley
Closed with non-monetary relief (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

8/7/13
FL 33411
485040

First Tennessee Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

7/31/13
FL 33411
471399

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/16/13
FL 33411
459017

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/13/13
FL 33411
456988

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/13
FL 33411
448143

Third Federal Savings & Loan
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

6/20/13
FL 33411
437780

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/18/13
FL 33411
436435

U.S. Bancorp
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/4/13
FL 33411
423791

SunTrust Bank
Closed with monetary relief (Timely)

Credit card
Billing disputes

6/3/13
FL 33411
422797

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/3/13
FL 33411
423060

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/29/13
FL 33411
418780

Bank of America
Closed with explanation (Timely)

Credit card
Billing disputes

5/22/13
FL 33411
412721

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/19/13
FL 33411
410804

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/14/13
FL 33411
406730

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/19/13
FL 33411
387475

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
FL 33411
385021

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
FL 33411
381038

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/11/13
FL 33411
379743

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

4/8/13
FL 33411
375210

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
FL 33411
360617

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/4/13
FL 33411
339153

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/20/13
FL 33411
323161

Bank of America
Closed with explanation (Not Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

2/19/13
FL 33411
320668

PNC Bank
Closed with explanation (Timely)

Credit card
Other

2/4/13
FL 33411
296531

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/1/13
FL 33411
284116

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
FL 33411
266715

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/23/13
FL 33411
257661

Selene Finance
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
FL 33411
230856

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/31/12
FL 33411
219435

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/31/12
FL 33411
219437

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/12
FL 33411
218792

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
FL 33411
211632

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/6/12
FL 33411
205465

Capital One
Closed with monetary relief (Timely)

Credit card
Late fee

12/5/12
FL 33411
204362

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/29/12
FL 33411
179922

Amex
Closed with explanation (Timely)

Credit card
APR or interest rate

10/19/12
FL 33411
174973

City National Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/10/12
FL 33411
168859

Servis One, Inc.
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/1/12
FL 33411
164207

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

9/17/12
FL 33411
154384

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

9/9/12
FL 33411
148912

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

9/1/12
FL 33411
145671

New York Community Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/23/12
FL 33411
140658

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/16/12
FL 33411
137012

Bank of America
Closed (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/1/12
FL 33411
128370

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/27/12
FL 33411
125367

Morgan Stanley
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/26/12
FL 33411
124869

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

7/17/12
FL 33411
119011

Discover
Closed with explanation (Timely)

Credit card
Collection debt dispute

6/29/12
FL 33411
110546

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/28/12
FL 33411
109787

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/27/12
FL 33411
109152

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
APR or interest rate

6/8/12
FL 33411
97862

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/24/12
FL 33411
87009

New York Community Bank
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/21/12
FL 33411
81773

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

5/5/12
FL 33411
71588

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/13/12
FL 33411
34305

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/24/12
FL 33411
27152

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/23/12
FL 33411
27388

Bank of America
Closed with relief (Timely)

Credit card
Credit line increase/decrease

1/3/12
FL 33411
9085

Citibank
Closed without relief (Timely, Disputed)

Credit card
APR or interest rate

12/2/11
FL 33411
167

Discover
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

210 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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