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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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173 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/4/15
FL 33414
1406308

Seterus
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/2/15
FL 33414
1402376

Green Tree Servicing, LLC
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/15
FL 33414
1389676

Ally Financial Inc.
In progress (Timely)

Consumer loan (Vehicle lease)
Problems when you are unable to pay

5/18/15
FL 33414
1380003

Commonwealth Financial Systems, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

5/16/15
FL 33414
1379275

Seterus
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/14/15
FL 33414
1376427

Seterus
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/8/15
FL 33414
1367712

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/5/15
FL 33414
1361831

Loan Care
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/4/15
FL 33414
1359869

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/1/15
FL 33414
1357696

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

4/27/15
FL 33414
1348402

Bank of America
Closed with explanation (Timely)

Credit card
Credit determination

4/27/15
FL 33414
1348403

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/27/15
FL 33414
1348404

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

4/18/15
FL 33414
1336272

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

4/17/15
FL 33414
1334982

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/15/15
FL 33414
1331601

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/13/15
FL 33414
1326696

Dynamic Recovery Solutions, LLC
Closed (Timely)

Debt collection
Disclosure verification of debt (Not disclosed as an attempt to collect)

4/8/15
FL 33414
1320923

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Transaction issue

4/2/15
FL 33414
1313817

Optimum Outcomes, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

3/20/15
FL 33414
1293390

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

3/16/15
FL 33414
1284318

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/16/15
FL 33414
1285517

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/7/15
FL 33414
1272429

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/2/15
FL 33414
1263878

Revenue Assistance Corporation dba Revenue Group
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

2/23/15
FL 33414
1254943

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/15/15
FL 33414
1241249

SunTrust Bank
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/8/15
FL 33414
1230397

First Federal Credit Control
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Impersonated an attorney or official)

2/8/15
FL 33414
1230564

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

2/8/15
FL 33414
1230954

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

2/2/15
FL 33414
1220215

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

2/2/15
FL 33414
1220216

HSBC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

2/2/15
FL 33414
1220490

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/27/15
FL 33414
1211559

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/26/15
FL 33414
1209398

Bank of America
Closed with non-monetary relief (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

1/25/15
FL 33414
1208849

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/24/15
FL 33414
1207697

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/23/15
FL 33414
1206272

The CMI Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/23/15
FL 33414
1207253

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/16/15
FL 33414
1197909

EverBank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/14/15
FL 33414
1192637

PNC Bank
Closed with explanation (Timely)

Credit card
Other

1/12/15
FL 33414
1191027

U.S. Bancorp
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

1/4/15
FL 33414
1179991

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

12/28/14
FL 33414
1172136

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/17/14
FL 33414
1160972

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

12/15/14
GA 33414
1156845

Santander Bank US
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/9/14
FL 33414
1148659

Reverse Mortgage Solutions
Closed (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

12/2/14
FL 33414
1140427

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

12/1/14
FL 33414
1136713

Collection Bureau of the Hudson Valley, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

11/25/14
FL 33414
1132052

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/27/14
FL 33414
1090864

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/1/14
FL 33414
1053235

Servis One, Inc.
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/29/14
FL 33414
1048915

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

9/26/14
33414
1046476

Credit Protection Association, L.P.
Closed (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/23/14
FL 33414
1040570

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

9/23/14
FL 33414
1040571

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

9/22/14
FL 33414
1039981

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/11/14
FL 33414
1024845

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

9/8/14
FL 33414
1018063

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/3/14
FL 33414
1013666

FCI Lender Services Inc.
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/26/14
FL 33414
1002117

First Associates Loan Servicing LLC
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

8/13/14
FL 33414
982335

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/10/14
FL 33414
977097

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

8/7/14
FL 33414
973146

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/5/14
FL 33414
968820

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/28/14
FL 33414
956725

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/28/14
FL 33414
957549

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/25/14
FL 33414
954431

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/14
FL 33414
932947

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing disputes

7/7/14
FL 33414
926581

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

6/19/14
FL 33414
902964

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

6/12/14
FL 33414
892045

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Reverse mortgage)
Application, originator, mortgage broker

6/9/14
FL 33414
885852

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

5/27/14
FL 33414
868139

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/15/14
FL 33414
855262

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/13/14
FL 33414
850014

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/5/14
FL 33414
838251

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

5/5/14
FL 33414
838326

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/14
FL 33414
811870

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

4/11/14
FL 33414
804680

Credit Protection Association, L.P.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/4/14
FL 33414
793860

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/3/14
FL 33414
792857

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/31/14
FL 33414
785688

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/30/14
FL 33414
787045

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

3/26/14
FL 33414
779586

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/25/14
FL 33414
777249

J.A. Cambece Law Office, P.C.
Closed (Timely)

Debt collection (Credit card)
Communication tactics (Called after sent written cease of comm)

2/24/14
FL 33414
730190

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/21/14
FL 33414
725746

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/14
FL 33414
714477

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/14
FL 33414
703414

PCS Receivables Corp.
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

2/4/14
FL 33414
699767

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/30/14
FL 33414
692452

Rubin & Yates, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Impersonated an attorney or official)

1/29/14
FL 33414
691524

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/23/14
FL 33414
681108

PNC Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/13/14
FL 33414
665707

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/29/13
FL 33414
649179

Delta Management Associates, Inc.
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

12/9/13
FL 33414
625645

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/9/13
FL 33414
625855

Wells Fargo
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

12/4/13
FL 33414
622452

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/2/13
FL 33414
617441

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

11/28/13
FL 33414
615826

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/18/13
FL 33414
602094

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/10/13
FL 33414
592775

Resurgent Capital Services L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

11/6/13
FL 33414
588920

I.C. System, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/20/13
FL 33414
564406

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/20/13
FL 33414
564409

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/15/13
FL 33414
559239

PNC Bank
Closed with monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/23/13
FL 33414
537982

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/21/13
FL 33414
537697

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/19/13
FL 33414
534341

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/16/13
FL 33414
528920

Citibank
Closed with monetary relief (Not Timely)

Credit card
Closing/Cancelling account

9/10/13
FL 33414
521780

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/8/13
FL 33414
518884

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

9/8/13
FL 33414
518885

Navient
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

9/7/13
FL 33414
518686

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/23/13
FL 33414
464120

Citibank
Closed with explanation (Not Timely)

Credit card
Forbearance / Workout plans

7/18/13
FL 33414
460563

Enhanced Recovery Company, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

7/18/13
FL 33414
460879

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/15/13
FL 33414
458113

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/13/13
FL 33414
457055

VW Credit, Inc
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

7/11/13
FL 33414
455435

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

7/8/13
FL 33414
450973

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

5/30/13
FL 33414
420194

Wells Fargo
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

5/23/13
FL 33414
414594

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/16/13
FL 33414
408815

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/2/13
FL 33414
396970

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/1/13
FL 33414
396846

PNC Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/22/13
FL 33414
388124

BankUnited
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/5/13
FL 33414
375494

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/13
FL 33414
371148

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/22/13
FL 33414
363401

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/14/13
NC 33414
353765

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/5/13
FL 33414
342551

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/20/13
FL 33414
323028

Banco Popular de Puerto Rico
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Account opening, closing, or management

2/19/13
FL 33414
322220

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/9/13
FL 33414
312393

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/17/13
FL 33414
247052

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/12/13
FL 33414
229581

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

1/4/13
FL 33414
221322

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/2/13
FL 33414
216084

Citibank
Closed with non-monetary relief (Timely)

Credit card
Credit reporting

12/26/12
FL 33414
217330

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/17/12
FL 33414
211137

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/10/12
FL 33414
206685

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/19/12
FL 33414
193785

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/17/12
FL 33414
192962

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

11/14/12
FL 33414
191125

JPMorgan Chase
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/13/12
FL 33414
189544

AES/PHEAA
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

10/22/12
FL 33414
175816

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/15/12
FL 33414
171646

Bank of America
Closed with monetary relief (Timely)

Credit card
APR or interest rate

10/14/12
FL 33414
171254

TD Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

10/13/12
FL 33414
171166

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/27/12
FL 33414
161260

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/27/12
FL 33414
161292

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/22/12
FL 33414
139990

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Billing disputes

8/6/12
FL 33414
130534

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

7/11/12
FL 33414
115995

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/22/12
FL 33414
106869

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/20/12
FL 33414
105327

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/17/12
FL 33414
80889

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/12
FL 33414
78203

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/30/12
FL 33414
68396

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/19/12
FL 33414
38287

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/13/12
FL 33414
57760

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Billing disputes

3/28/12
FL 33414
42218

Bank of America
Closed with relief (Timely, Disputed)

Credit card
Billing disputes

3/20/12
FL 33414
37397

Wells Fargo
Closed without relief (Timely, Disputed)

Student loan (Non-federal student loan)
Problems when you are unable to pay

3/19/12
FL 33414
36937

Bank of America
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/5/12
FL 33414
29984

Wells Fargo
Closed without relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/17/12
FL 33414
26434

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/25/12
FL 33414
17071

JPMorgan Chase
Closed with relief (Timely)

Credit card
Advertising and marketing

1/21/12
FL 33414
15608

Green Tree Servicing, LLC
Closed with relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/15/12
FL 33414
13884

PNC Bank
Closed without relief (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

12/30/11
FL 33414
5918

Wells Fargo
Closed with relief (Timely)

Credit card
Transaction issue

12/14/11
FL 33414
5640

Citibank
Closed with relief (Timely)

Credit card
Billing disputes

12/3/11
FL 33414
2735

Citibank
Closed with relief (Timely)

Credit card
Billing statement

173 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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