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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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197 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
FL 33433
1416481

Financial Credit Service, Inc.
Closed with explanation (Timely)

Debt collection
Taking/threatening an illegal action (Threatened to sue on too old debt)

6/9/15
FL 33433
1412582

IBERIABANK
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/21/15
FL 33433
1386201

Citibank
Closed with monetary relief (Timely)

Credit card
APR or interest rate

4/17/15
FL 33433
1336475

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/13/15
FL 33433
1329215

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

3/31/15
FL 33433
1308942

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/29/15
FL 33433
1306699

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/13/15
FL 33433
1282490

BCA Financial Services, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

3/3/15
FL 33433
1266139

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/27/15
FL 33433
1259903

Astoria Bank
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/11/15
FL 33433
1234997

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/10/15
FL 33433
1233605

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/9/15
FL 33433
1231716

Tenet HealthCare Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Used obscene/profane/abusive language)

2/9/15
FL 33433
1233111

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

2/6/15
FL 33433
1229956

Unified Global Group
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

1/24/15
FL 33433
1208079

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/2/15
FL 33433
1179264

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/28/14
FL 33433
1173963

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/22/14
FL 33433
1166601

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/22/14
FL 33433
1166731

Focus Holding Company
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

12/12/14
FL 33433
1154497

Amex
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/29/14
FL 33433
1135897

Round Two Recovery
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/26/14
FL 33433
1132326

Amex
Closed with explanation (Timely)

Bank account or service (Savings account)
Making/receiving payments, sending money

11/17/14
FL 33433
1121026

Amex
Closed with explanation (Timely)

Prepaid card (Mobile wallet)
Managing, opening, or closing account

10/24/14
FL 33433
1084924

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/21/14
FL 33433
1080309

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

10/9/14
FL 33433
1065571

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

10/6/14
FL 33433
1059359

Ally Financial Inc.
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Taking out the loan or lease

10/3/14
FL 33433
1056595

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/1/14
FL 33433
1054097

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

9/29/14
FL 33433
1050514

Amex
Closed with explanation (Not Timely)

Prepaid card (General purpose card)
Unauthorized transactions/trans. issues

9/19/14
FL 33433
1036541

Capital One
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/10/14
FL 33433
1022251

Bank of America
Closed with non-monetary relief (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

9/5/14
FL 33433
1016841

Citibank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/4/14
FL 33433
1015687

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/19/14
FL 33433
990176

JPMorgan Chase
Closed with explanation (Not Timely)

Other financial service (Check cashing)
Customer service/Customer relations

8/15/14
FL 33433
987609

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

8/14/14
FL 33433
983795

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/14/14
FL 33433
984253

Ally Financial Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

8/11/14
FL 33433
977681

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/10/14
FL 33433
977019

TD Bank
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/26/14
FL 33433
955651

First National Collection Bureau, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

7/22/14
FL 33433
948914

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/8/14
FL 33433
926937

Frederick J. Hanna & Associates, P.C.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

6/24/14
FL 33433
907798

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/24/14
FL 33433
907799

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/19/14
FL 33433
902286

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

6/18/14
FL 33433
900962

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/18/14
FL 33433
900963

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/18/14
FL 33433
900964

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/16/14
FL 33433
895882

Accord Creditor Services, LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

6/15/14
FL 33433
895692

ALCHRO INC.
Closed with non-monetary relief (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

6/13/14
FL 33433
894527

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/12/14
FL 33433
892594

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/14
FL 33433
891040

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/11/14
FL 33433
891041

Discover
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/7/14
FL 33433
885455

CL Holdings, LLC
Closed with monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

5/21/14
FL 33433
863482

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/21/14
FL 33433
863483

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/14/14
FL 33433
851898

Bank of America
Closed with monetary relief (Not Timely)

Credit card
Payoff process

5/12/14
FL 33433
848611

Hyundai Capital America
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

5/8/14
FL 33433
843104

Resurgent Capital Services L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

4/30/14
FL 33433
831107

Seterus
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/29/14
FL 33433
830777

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/22/14
FL 33433
818382

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/22/14
FL 33433
818383

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

4/22/14
FL 33433
818384

I.C. System, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/22/14
FL 33433
818386

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Federal student loan)
Disclosure verification of debt (Not given enough info to verify debt)

4/22/14
FL 33433
818387

Primary Financial Services L.L.C.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/22/14
FL 33433
818389

Unique Management Services, Inc
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/22/14
FL 33433
818390

Barclays
Closed with explanation (Timely, Disputed)

Credit card
Other

4/22/14
FL 33433
818392

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Other

4/22/14
FL 33433
818393

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Credit card
Other

4/22/14
FL 33433
818394

Discover
Closed with explanation (Not Timely)

Credit card
Other

4/21/14
FL 33433
817139

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/21/14
FL 33433
817140

CONGRESS COLLECTION CORP
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/9/14
FL 33433
803833

PennyMac Loan Services, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/8/14
FL 33433
798657

Pentagon FCU
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/8/14
FL 33433
798658

Capital One
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/8/14
FL 33433
798660

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/2/14
FL 33433
789249

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/31/14
FL 33433
785686

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/30/14
FL 33433
786669

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/26/14
FL 33433
779840

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/21/14
FL 33433
772058

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

3/18/14
FL 33433
762210

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/26/14
FL 33433
733737

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Credit line increase/decrease

2/25/14
FL 33433
731458

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

2/21/14
FL 33433
724565

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

2/13/14
FL 33433
713525

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

2/11/14
FL 33433
709663

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/10/14
FL 33433
709661

Allgate Financial, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/3/14
FL 33433
698447

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/3/14
FL 33433
698448

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/3/14
FL 33433
698449

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/31/14
FL 33433
694383

Afni, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/22/14
FL 33433
678869

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/19/14
FL 33433
673946

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/13/14
FL 33433
666738

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

1/13/14
FL 33433
667472

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/10/14
FL 33433
664081

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/31/13
FL 33433
651355

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/31/13
FL 33433
651356

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/13/13
FL 33433
634260

Amex
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

12/3/13
FL 33433
619986

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/3/13
FL 33433
619987

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/29/13
FL 33433
616333

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

11/15/13
FL 33433
597389

U.S. Bancorp
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/15/13
FL 33433
600820

NCB Management Services, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/15/13
FL 33433
600821

Pinnacle Credit Services, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

11/14/13
FL 33433
597390

TD Bank
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/7/13
FL 33433
590976

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/30/13
FL 33433
577584

Citibank
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/24/13
FL 33433
569929

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/22/13
FL 33433
566530

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (International money transfer)
Fraud or scam

10/16/13
FL 33433
560710

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/10/13
FL 33433
557331

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/10/13
FL 33433
557332

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/10/13
FL 33433
557333

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/10/13
FL 33433
557335

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/9/13
FL 33433
555740

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/9/13
FL 33433
557330

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/3/13
FL 33433
552177

SunTrust Bank
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/2/13
FL 33433
551064

HSBC
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

10/2/13
FL 33433
551065

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/2/13
FL 33433
551066

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/2/13
FL 33433
551068

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549948

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/1/13
FL 33433
549949

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549951

Capital One
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/1/13
FL 33433
549953

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/1/13
FL 33433
549954

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549957

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549958

Credit One LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/1/13
FL 33433
549959

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/1/13
FL 33433
549961

Discover
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549962

Citibank
Closed with monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549963

PNC Bank
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

10/1/13
FL 33433
549965

Amex
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

9/29/13
FL 33433
544984

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/26/13
FL 33433
543111

TransUnion
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/26/13
FL 33433
543112

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/16/13
FL 33433
528766

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/16/13
FL 33433
529629

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/16/13
FL 33433
529630

Springleaf Finance Corporation
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/16/13
FL 33433
529631

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/16/13
FL 33433
529632

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/16/13
FL 33433
529634

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

8/30/13
FL 33433
511651

Bank of America
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/19/13
FL 33433
495188

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/19/13
FL 33433
495656

Citibank
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

8/12/13
FL 33433
487545

Wells Fargo
Closed with explanation (Timely)

Credit card
Rewards

8/9/13
FL 33433
486610

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/9/13
FL 33433
486611

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/6/13
FL 33433
482168

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/16/13
FL 33433
459271

Discover
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

6/12/13
FL 33433
430531

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/13
FL 33433
414833

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/13
FL 33433
415107

Barclays
Closed with non-monetary relief (Not Timely, Disputed)

Credit card
Credit determination

5/17/13
FL 33433
410351

Bank of America
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

4/19/13
FL 33433
387440

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/13
FL 33433
377747

New York Community Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/8/13
FL 33433
377387

JPMorgan Chase
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

3/20/13
FL 33433
361263

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/6/13
FL 33433
344240

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/5/13
FL 33433
342171

Wells Fargo
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
FL 33433
230819

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/19/12
FL 33433
213792

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/19/12
FL 33433
213793

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

12/19/12
FL 33433
213794

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

12/19/12
FL 33433
214251

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/17/12
FL 33433
211040

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/11/12
FL 33433
207747

Wells Fargo
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/3/12
FL 33433
202776

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/16/12
FL 33433
192185

Capital One
Closed with monetary relief (Timely)

Credit card
Other

11/14/12
FL 33433
190393

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/26/12
FL 33433
179950

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/26/12
FL 33433
179951

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/12/12
FL 33433
170812

Amex
Closed with explanation (Timely)

Credit card
Other

10/4/12
FL 33433
166085

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

9/25/12
FL 33433
159859

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/21/12
FL 33433
157504

Bank of America
Closed with non-monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/20/12
FL 33433
156914

Specialized Loan Servicing LLC
Closed (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/24/12
FL 33433
141814

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/15/12
FL 33433
136358

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/12
FL 33433
119091

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/2/12
FL 33433
111683

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/28/12
FL 33433
109720

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

6/6/12
FL 33433
94511

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/25/12
FL 33433
87712

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/7/12
FL 33433
72121

Wells Fargo
Closed with relief (Timely)

Credit card
Late fee

4/5/12
FL 33433
44564

Bank of America
Closed with relief (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/24/12
FL 33433
26534

Bank of America
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/15/12
FL 33433
23681

Amex
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/15/12
FL 33433
23920

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Rewards

12/21/11
FL 33433
7465

OneWest Bank
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Other

12/7/11
FL 33433
3572

Bank of America
Closed with relief (Timely, Disputed)

Credit card
Billing statement

197 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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